9,436 Operational Management jobs in Indonesia

Position Overview

We are seeking a qualified and motivated professional to join our organization as Operational Risk Management Staff. You will play an important role in supporting the development, implementation, and monitoring of the Bank's operational risk management framework, policies, and procedures to ensure effective risk mitigation and compliance with applicable regulations.

Key Responsibilities

• Assist in the identification, assessment, monitoring, and reporting of operational risks across business functions.
• Support the preparation and execution of risk management policies, procedures, and control frameworks in accordance with regulatory standards.
• Conduct periodic risk assessments and prepare comprehensive reports for management and regulatory purposes.
• Monitor incidents, coordinate follow-up actions, and ensure proper documentation of risk events.
• Collaborate with internal stakeholders to enhance risk awareness and ensure adherence to the Bank's risk management practices.
• Provide assistance in regulatory examinations, internal audits, and other risk-related reviews.

Qualifications

• Bachelor's degree in Finance, Accounting, Economics, Business Administration, or a related discipline.
• Minimum of 1–2 years of relevant experience in operational risk management, internal audit, compliance, or related functions within the banking or financial services industry.
• Sound understanding of banking operations, risk management frameworks, and applicable regulatory requirements.
• Strong analytical, critical thinking, and problem-solving abilities with attention to detail.
• Proficiency in Microsoft Office applications (Excel, Word, PowerPoint).
• Effective communication skills, both verbal and written.
• Ability to work independently as well as collaboratively in a structured environ

At AIA we've started an exciting movement to create a healthier, more sustainable future for everyone.

It's about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

And to get there, we need ambitious people who believe in playing an important part in shaping that future. People seeking unmatched career and personal growth opportunities, who are driven to work with, and learn from some of the most inspiring and supportive leaders in the business.

Sound like you? Then read on.

About the Role

Supports the CRO & Operational & Technology Risks and BCM Lead in overseeing management of operational risk.

• Maintain the operational risk framework aligned with Group's risk taxonomy and regulatory requirements (e.g., OJK).
• Review and maintain AIA Risk Management Policy and underlying standards.
• Prepare operational risk packs for Operational Risk Committee (ROC) and Executive Risk Committee (ERC) and conduct meeting preparation with the respective SLT and EXCO
• Conduct RCA exercise at least on annual basis and liaise with first line to ensure Risk being assessed properly. The exercise result will be reported to Group Risk for further assessment and discussion.
• Manage and update the ERM portal and AIAF ERM section of the Group Risk portal.
• Local ERM to do monitoring as per Group Standard and recently new risks landscape were released that covers Operational Risk and Financial Risk/Insurance area. This impacted the way we are performing risk monitoring, reporting and implementation of new system. Act as the keeper of the AIAF operational risk watchlist, ensuring timely review and escalation to Group Risk.
• Review and sign off on policies, procedures, guidance, and working instructions issued by the first line.
• Monitor and adopt new regulations issued by regulators (OJK, AAJI).
• Liaise with regulators for reporting, socialization, and correspondence.
• Lead the development and implementation of the e-GRC system to support control functions.
• Set up, review, and monitor company's risk appetite, tolerances, and limits.
• Develop and update the annual Risk Management Plan.
• Lead risk culture programs and assess risk maturity levels post-implementation.
• Third-party risk management (TPRM) which was previously sit under Finance division/ Sourcing dept, was moved to ERM in 2023. ERM will sit as governance function to monitor the implementation of TPRM Standard that comprised of establishing training program for TPRM, monitoring activities of the third-party activities which cover TPSA, Data Privacy material assessment that embedded in the new system. Hence Monitoring Governance activities for TPRM (Third Party Risk Management) is part of this job holder. Ensure implementation of Third-Party Management (TPM) is aligned with governance by increasing awareness among all staff, reviewing vendor engagement, performing assurance, and running the TPM committee on a monthly basis.

Job Requirements:

• Experience – A minimum 5 years / 3 years' experience for the role of assistant manager / senior associate working in some aspect of life insurance business either in a operational or a control function be it risk management, finance, investment, or insurance operation would all be useful preparation for an operational risk role
• Risk management is preferred. A good understanding of and ability to articulate key concepts such as 3 lines of defense, oversight and assurance are essential.

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

Business Function
Corporate and Investment Banking provides corporate customers with a full range of commercial banking products and services, including cash management services, current accounts, time deposits, trade finance, working capital finance, term loans and foreign exchange. Through our continued commitment, DBS has cultivated long-standing relationships with its customers in the region that are based on account relationship management, service differentiation, product development and rigorous credit standards.

Responsibilities

• Conduct risk assessments. Assessing control adequacy and preparing control improvement recommendations
• Analyzing incidents and audit findings to identify root causes and corrective actions
• Understanding regulations from regulators (BI, OJK, Ministry, MAS, etc)
• Processing data and create risk management report
• Familiar with audit principles such as sampling and evidence gathering
• Liaising with internal and external auditors (including regulators)
• Processing good communication skills to clearly convey risk finding results to other work units and management in ID or SG

Requirements:

• Bachelor Degree in Economics, Risk Management, or related fields
• Have BSMR License
• Minimum of 3 years of experience in Risk Management for Corporate Banking Department within the Financial Industry
• Strong understanding of regulatory frameworks and risk management principles
• Demonstrated experience in risk assessment methodlogies and quantitative analysis
• Excellent communication and interpersonal skills, with the ability to influence and build relationships with any related parties

Apply Now
We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

Primary Location
Indonesia

Job
Risk Management

Schedule
Regular

Job Type
Full-time

Job Posting
Oct 10, 2025, 9:00:00 AM

Business FunctionCorporate and Investment Banking provides corporate customers with a full range of commercial banking products and services, including cash management services, current accounts, time deposits, trade finance, working capital finance, term loans and foreign exchange. Through our continued commitment, DBS has cultivated long-standing relationships with its customers in the region that are based on account relationship management, service differentiation, product development and rigorous credit standards.Responsibilities: - Conduct risk assessments. Assessing control adequacy and preparing control improvement recommendations- Analyzing incidents and audit findings to identify root causes and corrective actions- Understanding regulations from regulators (BI, OJK, Ministry, MAS, etc)- Processing data and create risk management reports- Familiar with audit principles such as sampling and evidence gathering- Liaising with internal and external auditors (including regulators)- Processing good communication skills to clearly convey risk finding results to other work units and management in ID or SGRequirements: - Bachelor Degree in Economics, Risk Management, or related fields- Have BSMR License- Minimum of 3 years of experience in Risk Management for Corporate Banking Department within the Financial Industry- Strong understanding of regulatory frameworks and risk management principles- Demonstrated experience in risk assessment methodlogies and quantitative analysis- Excellent communication and interpersonal skills, with the ability to influence and build relationships with any related parties.Apply NowWe offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

• Memiliki pengalaman minimal 2 tahun sebagai Operational Risk Management Asst. Manager di Lembaga Keuangan (Bank/Multifinance)
• Paham dengan ketentuan OJK (POJK & SEOJK);
• Memiliki pengalaman terlibat dalam membuat:
• Risk Profile
• RCSA (Risk & Control Self Assessment)
• KRI (Key Risk Indicator)
• LED (Loss Even Database)
• BCM (Business Continuity Management)
• Memiliki pengalaman handle IT Risk Management (nilai plus);
• Memiliki sertifikasi Risk Management (nilai plus).

Deskripsi Pekerjaan:

• Secara proaktif mengidentifikasi, menilai dan mengelola risiko yang dapat mempengaruhi perusahaan dalam mencapai tujuan strategis, dengan cara:
• Meminimalkan potensi ancaman dan memaksimalkan peluang melalui pembentukan budaya sadar risiko; dan
• Mengintegrasikan manajemen risiko di seluruh tingkatan perusahaan.
• Menyediakan informasi status tingkat risiko yang nyata dan akurat kepada Direksi, termasuk memastikan bahwa risk appetite , risk tolerance , uji ketahanan ( stress test ), serta rencana kontinjensi disusun secara realistis.
• Memberikan rekomendasi dan tindakan mitigasi risiko yang konkret dan dapat dijalankan , antara lain melalui penerapan RCSA (Risk and Control Self-Assessment) , KRI (Key Risk Indicators) , LED (Loss Event Database) , serta BCM (Business Continuity Management) .
• Memastikan kepatuhan terhadap regulasi, termasuk kewajiban pelaporan kepada regulator maupun komite internal perusahaan.
• Meningkatkan kesadaran risiko hingga ke tingkat cabang, melalui edukasi, sosialisasi, dan penerapan standar manajemen risiko yang konsisten di seluruh organisasi.

Responsibilities:

• Develop, monitor, and optimize manufacturing processes to ensure efficiency, quality, and safety.
• Conduct process analysis and propose improvements to increase productivity and reduce waste.
• Collaborate with R&D and production teams for new product and material development.
• Ensure compliance with industry standards, safety regulations, and environmental policies.
• Provide technical support for problem-solving in production processes.

Requirements:

• Bachelor's degree in
  Metallurgy
  or related engineering field.
• Strong understanding of
  lithium-ion
  material characteristics and processing methods.
• Knowledge of
  aluminum properties and applications
  in manufacturing processes.
• Analytical mindset with strong problem-solving skills.
• Ability to work both independently and collaboratively in a cross-functional team.

Overview:

We are looking for a detail-oriented and proactive individual to support business improvement initiatives and risk management processes. This role involves collecting and analyzing operational data, assisting in the design and implementation of process enhancements, and monitoring compliance with risk controls. You will work closely with senior team members and collaborate across departments to drive operational efficiency and risk mitigation.

Key Responsibilities:

• Support
  business process mapping
  and documentation of workflows.
• Develop and maintain
  flowcharts
  to visualize processes and identify potential risks.
• Assist in
  risk identification, assessment, and mitigation planning
  .
• Contribute to the design, review, and implementation of
  Standard Operating Procedures (SOPs)
  .
• Collect and analyze data to evaluate process performance and recommend improvements.
• Collaborate with cross-functional teams to support continuous improvement initiatives.

Qualifications:

• Bachelor's degree in Business, Industrial Engineering, Management, or related field.
• Strong analytical and problem-solving skills.
• Knowledge of
  process improvement tools
  (e.g., Lean, Six Sigma) is a plus.
• Familiarity with
  risk management frameworks
  and compliance processes preferred.
• Proficient in MS Office (Excel, PowerPoint, Visio) or other process mapping tools.
• Strong communication and collaboration skills.

Why Join Us?

• Opportunity to work on impactful business improvement initiatives.
• Collaborative and growth-oriented work environment.
• Develop skills in process optimization, risk management, and cross-functional teamwork.

Responsibilities:

1. New Product Introduction (NPI) & Model Changeover

• Develop and author critical process documentation, including Standard Operating Procedures (SOPs) and Quality Control Flow Charts (QCFCs), based on new model drawings and engineering standards.
• Lead and execute model changeover activities, meticulously verifying and synchronizing machine parameters with official standards to ensure process readiness.
• Collaborate with Advanced Manufacturing Engineering (AME) and other departments to conduct production line buy-offs, formally qualifying equipment and processes for trial runs.
• Manage structured, multi-batch trial runs (e.g., 100/100/120 pcs) by establishing checkpoints, identifying potential failure modes, and leading real-time issue resolution.
• Conduct post-trial evaluations to document key learnings, identify potential risks for NG products, and formalize process settings for mass production.
• Provide dedicated engineering support during the initial mass production phase to monitor process stability and ensure a smooth operational handover.

2. Process Improvement & Quality Assurance

• Proactively monitor production line performance by tracking First Pass Yield (FPY) metrics through the Kanban system to identify areas for improvement.
• Initiate and implement continuous improvement projects aimed at increasing FPY, reducing scrap rates (NG products), and enhancing overall process efficiency.
• Conduct in-depth root cause analysis (RCA) for NG products and critical process deviations (CTS).
• Utilize a multi-faceted approach for investigation, including on-the-floor process audits, data analysis, and review of CCTV footage to accurately identify the source of issues.

3. Process Control & Documentation Management

• Manage and maintain all process-related documentation within the Product Lifecycle Management (PLM) system.
• Update SOPs and QCFCs to reflect changes in machine parameters, process optimization steps, or responses to quality issues.
• Analyze and refine process steps to systematically reduce production cycle time while maintaining quality standards.
• Adjust and standardize machine parameters to correct for variations in measurement or to align with engineering changes.

Requirements:

• A Bachelor's Degree (S1) in an engineering discipline is required (Mechanical Engineering, Mechatronics / Electrical Engineering).
• Proficiency in
  Root Cause Analysis (RCA)
  techniques.
• Have a knowledge of
  Lean Manufacturing
  principles.

Shipper is a growing technology company based in Jakarta. We provide well-rounded logistics solutions for businesses of all sizes. Today, we offer several services including First-Mile Pickup and Delivery, Fulfillment/Warehouse Management, and Cross-Border shipping services. We are financially supported by eminent investors, including Naspers, Floodgate, Y-combinator, Lightspeed Ventures Partners, Insignia Ventures Partners, DST Global Partners, and Sequoia Capital India.

An opportunity to build the next Unicorn and work with some of the smartest people in their fields and specialties, while also creating an impact by supporting small sellers and micro-entrepreneurs across the nation.

• Develop and implement Continuous Improvement programs (Lean, Six Sigma, Kaizen).
• Analyze operational data to identify opportunities for improving productivity and accuracy.
• Create, standardize, and update Standard Operating Procedures (SOPs), ensuring compliance across operations.
• Lead efficiency and productivity improvement projects.
• Manage and monitor operational KPIs, conducting root cause analysis in case of deviations.
• Train and coach operational teams on improvement tools, methodologies, and problem-solving techniques.

• Minimum 3 years of experience in Process Improvement/Operational Excellence or a similar role.
• Bachelor degree in Logistics, Engineering, or similar major is welcome.
• Strong knowledge of Lean, Six Sigma, or other process improvement methodologies.
• Proficiency in Value Stream Mapping and process analysis.
• Skilled in data analysis and visualization using Excel, Power BI, or similar tools.
• Proven ability in project management, from initiation to execution and monitoring.