835 Post Sales jobs in Indonesia

Company Description

Netpoleon Group is a Value-Added Distributor (VAD) of Network Security products, headquartered in Singapore with fully operational offices across Southeast Asia, including Indonesia, Malaysia, Myanmar, Philippines, Thailand, and Vietnam. Since its inception in 2000, Netpoleon has become a regional leader in the Southeast Asian Network and Cybersecurity Industry. The company has a strong foothold in highly demanding industries such as Financial Services, Telecommunications, and the Public Sector, ensuring robust data protection and cybersecurity. In 2017, Netpoleon entered into an equity partnership with Macnica Networks Corporation, further enhancing its global presence and capabilities.

Job Description

• Administer and maintain Windows and/or Linux servers.
• Manage Active Directory, including user accounts, group policies, and domain services.
• Monitor and support core network services such as TCP/IP, DNS, firewalls, and SSL certificates.
• Perform basic SQL queries and ensure database connectivity and performance.
• Analyse and troubleshoot technical issues using a structured, problem-solving approach.
• Document technical procedures, best practices, and system configurations.
• Collaborate with cross-functional teams to support web and authentication system integrations.
• Continuously learn and adapt to new technologies, tools, and processes.

Qualifications

• Bachelor's Degree from IT or related majors. FRESHGRADUATES ARE WELCOME.
• Minimum 1 year of experience in IT infrastructure or system administration.
• Experience or familiarity with identity and security systems such as SSO, MFA, or other authentication platforms.
• Understanding of web technologies, including HTTP/HTTPS, web servers, and basic integration workflows.
• Ability to read and comprehend technical documentation in English.
• Comfortable communicating with international vendors or support teams.
• Strong documentation skills to clearly communicate technical details and procedures.
• High learning agility with a willingness to explore new tools and techniques.
• Energetic, open-minded, A collaborative mindset and a positive attitude toward teamwork.

Working Hours: 9AM - 5PM

Key Responsibilities:

• Administer and maintain Windows and/or Linux servers.
• Manage Active Directory, including user accounts, group policies, and domain services.
• Monitor and support core network services such as TCP/IP, DNS, firewalls, and SSL certificates.
• Perform basic SQL queries and ensure database connectivity and performance.
• Analyse and troubleshoot technical issues using a structured, problem-solving approach.
• Document technical procedures, best practices, and system configurations.
• Collaborate with cross-functional teams to support web and authentication system integrations.
• Continuously learn and adapt to new technologies, tools, and processes.

Preferred Qualifications:

• Bachelor's Degree from IT or related majors.
• Minimum 1 year of experience in IT infrastructure or system administration.
• Experience or familiarity with identity and security systems such as SSO, MFA, or other authentication platforms.
• Understanding of web technologies, including HTTP/HTTPS, web servers, and basic integration workflows.
• Ability to read and comprehend technical documentation in English.
• Comfortable communicating with international vendors or support teams.
• Strong documentation skills to clearly communicate technical details and procedures.
• High learning agility with a willingness to explore new tools and techniques.
• Energetic, open-minded, A collaborative mindset and a positive attitude toward teamwork.

Esco Lifesciences Group is a world-leading manufacturer of laboratory, pharmaceutical equipment, bioprocess tools and IVF medical devices, delivering sustainable workflow solutions to advance global health. Since 1978, the Singapore-based company is committed to excellence, ensuring forward-thinking technology, responsive support, and reliability, making Esco a trusted partner for the life science and medical markets in more than 150 countries.

Responsibilities:

• Create and manage daily, weekly, and monthly service schedules for service engineers
• Monitor open and ongoing service jobs and installations, and adjust schedules as necessary
• Communicate with internal teams and customers regarding service and installation appointments
• Track job completion status and ensure timely submission of service and test reports
• Collaborate with warehouse and logistics for equipment and spare part readiness and delivery
• Arrange travel and accommodation for service engineers and compile expense reports for Finance
• Maintain and update customer database, tool calibration records, and documentation filing
• Provide weekly or monthly updates on job progress, tools status, and job forecasting
• Prepare and issue documentation related to scheduling and service activities
• Monitor and submit calibration and maintenance requests for testing tools, ensuring budget alignment
• Generate testing and calibration certificates and calibration reports when required
• Manage and control documentation in accordance with internal procedures and ISO requirements

Requirements:

• Bachelor's degree in related field
• Have 1–3 years of experience in scheduling or post-sales service coordination
• Proficient in Microsoft Office and scheduling, or ERP/CRM software
• Strong organizational and time management skills
• Excellent communication and coordination abilities
• Able to manage urgent rescheduling and work under pressure
• High attention to detail in documentation and reporting
• Ability to work both independently and as part of a team
• Basic understanding of service operations and calibration processes
• Customer-oriented with a professional approach
• Knowledgeable or experienced in document control and ISO documentation

Qualifications:

• Last semester student or recent IT graduate (max 3 months) in Network, Security, or Cyber Security with a minimum GPA of 3.0.
• Knowledge of Coding/Programming, Networking and Security.
• Passion for technology and growth as a Security Engineer.
• Strong analytical and problem-solving skills.
• Excellent communication and teamwork abilities.
• Fluent in English (speaking and writing).
• Willing to work in the Jakarta office.

Working Hour: 8 hours/day, 9 - 6 PM

Working days: Monday - Friday

Key Responsibilities:

• Administer and maintain Windows and/or Linux servers.
• Manage Active Directory, including user accounts, group policies, and domain services.
• Monitor and support core network services such as TCP/IP, DNS, firewalls, and SSL certificates.
• Perform basic SQL queries and ensure database connectivity and performance.
• Analyse and troubleshoot technical issues using a structured, problem-solving approach.
• Document technical procedures, best practices, and system configurations.
• Collaborate with cross-functional teams to support web and authentication system integrations.
• Continuously learn and adapt to new technologies, tools, and processes.

Preferred Qualifications:

• Bachelor's Degree from IT or related majors.
• Minimum 1 year of experience in IT infrastructure or system administration.
• Experience or familiarity with identity and security systems such as SSO, MFA, or other authentication platforms.
• Understanding of web technologies, including HTTP/HTTPS, web servers, and basic integration workflows.
• Ability to read and comprehend technical documentation in English.
• Comfortable communicating with international vendors or support teams.
• Strong documentation skills to clearly communicate technical details and procedures.
• High learning agility with a willingness to explore new tools and techniques.
• Energetic, open-minded, A collaborative mindset and a positive attitude toward teamwork.

Company Description

Netpoleon Group is a Value-Added Distributor (VAD) of Network Security products, headquartered in Singapore with fully operational offices across Southeast Asia, including Indonesia, Malaysia, Myanmar, Philippines, Thailand, and Vietnam. Since its inception in 2000, Netpoleon has become a regional leader in the Southeast Asian Network and Cybersecurity Industry. The company has a strong foothold in highly demanding industries such as Financial Services, Telecommunications, and the Public Sector, ensuring robust data protection and cybersecurity. In 2017, Netpoleon entered into an equity partnership with Macnica Networks Corporation, further enhancing its global presence and capabilities.

Job Description

1. Install, configure, and test systems or software according to the project requirements and technical specifications
2. Provide technical assistance during implementation phases and resolve any system or application issues.
3. Ensure seamless integration of new systems with existing
4. Create and maintain technical documentation, including user guides, installation manuals, and project reports.
5. Provide technical support during and after the implementation process.
6. Create and maintain thorough documentation, including installation guides, configuration manuals, and testing reports
7. Prepare detailed reports on project progress, challenges, and resolutions for stakeholders.
8. Provide sharing session for end-users and client IT teams on how to operate the new solutions effectively
9. Provide technical assistance during maintenance.
10. Obtain technical certification for products that company distributes.

Requirements
:

1. Graduated from reputable Universities with minimum GPA 3.0.
2. Experienced in working field with Coding/Programming, Networking, or Security for minimum 2 years
3. Have knowledge / experienced in NOZOMI, TXOne.
4. Have knowledge of ICS/SCADA protocols (Modbus, DNP3, OPC, Profibus, etc.).
5. Experience with industrial control systems (PLC, RTU, HMI, DCS).
6. Willing to work onsite when needed
7. Good communication skills - actively report
8. Good in English both verbal and written
9. Male or Female are welcome

Working days
: Monday - Friday

Office Location:
Setiabudi Atrium, Jakarta Selatan (hybrid, onsite)

Company Description

Exel is Indonesia's trusted Cybersecurity solutions distributor, specializing in European-grade security technologies and comprehensive managed services. We deliver end-to-end cybersecurity solutions that protect Indonesian Organizations from cloud to endpoint across their entire digital infrastructure

Role Description

This is a full-time on-site role for a Pre Post Sales Technical Engineer located in Jakarta, Indonesia. The Engineer will be responsible for driving technical sales initiatives, managing client accounts, providing technical support, and leading the sales process. They will work closely with Business Team to ensure their needs are met, build and maintain strong relationships, and deliver exceptional customer service.

Qualifications

• Minimum 4 years of technical engineer is a must,
• Proven track record in cybersecurity, with specific experience in cloud security solutions (AWS, Azure, GCP, Oracle)
• Understanding of agentless security technologies, vulnerability management, and compliance frameworks
• Familiarity with API-based integrations and cloud-native architectures
• Knowledge of cloud security concepts including CSPM, CWPP, CIEM, DSPM
• Knowledge of security standards like SOC2, ISO 27001, Indonesia PDP Policy, PCI DDS

Skills & Competencies

• Account Management and Customer Service skills
• Technical Support experiences
• Excellent communication and interpersonal skills
• Proven ability to meet and exceed sales targets
• Ability to work independently and as part of a team
• Experience in the technology industry is a plus
• Bachelor's degree in a relevant field or equivalent experience

Qualification:

• 2+ years of experience in implementation and technical support of network security and firewall, with a robust understanding of system integration, migration and troubleshooting.
• Strong analytic and Problem-Solving Skills: quickly navigate through complex technical issues, formulate effective solutions, and implement them in a way that significantly enhances system performance and customer satisfaction.
• Excellent interpersonal and communication Abilities and are adept at working with multiple stakeholders.
• Positive and professional working attitude, ability to work under minimum supervision
• Have some knowledge about network and virtualization.
• Possession of relevant certifications such as CCSE , CCTE (more preferable)
• Good written and verbal communication skills in Indonesia and English.

Deskripsi Singkat:

Sebagai
Pre & Post Sales Engineer
, Anda akan mendukung proses penjualan dari sisi teknis dan memastikan implementasi serta layanan purna jual berjalan lancar. Peran ini mencakup analisis kebutuhan klien, penyusunan solusi, instalasi, pelatihan, hingga dukungan teknis setelah implementasi.

Tanggung Jawab:

Presales:

• Menganalisis kebutuhan teknis calon klien.
• Memberikan demo, presentasi, dan solusi teknis.
• Menyusun dokumen penawaran dan proposal teknis.

Post-Sales:

• Melakukan instalasi, konfigurasi, dan pelatihan.
• Memberikan dukungan teknis dan troubleshooting.
• Menjaga hubungan teknis dengan klien pasca-implementasi.

Kualifikasi:

• S1 Teknik Informatika, Elektro, atau setara.
• Pengalaman minimal 2 tahun di bidang teknis (presales/post-sales).
• Komunikatif, analitis, dan mampu bekerja tim.
• Menguasai sistem jaringan, cloud, atau solusi teknis terkait.
• Bersedia melakukan perjalanan dinas.