1,309 Product Specialist jobs in Indonesia

This role involves organizing documentation, managing tools, and ensures that all processes run efficiently, allowing product managers to concentrate on strategic and creative aspects of product development.

Requirements:

• Minimum Bachelor's degree f
  rom Business Administration, Management or related major with minimum GPA of scale).
• Proven experience in product support or a similar role (fresh graduates with strong skills are welcome).
• Genuine interest and enthusiasm for digital marketing industry.
• Preferably with a strong online presence (e.g., personal blog or engaging social media content).
• Capable of managing multiple tasks and priorities in a fast-paced environment.
• Able to juggle multiple tasks, meet deadlines, and maintain productivity.
• Excellent verbal and written communication skills with the ability to convey complex ideas clearly and persuasively.
• Strong problem-solving abilities with a keen attention to detail, ensuring thoroughness and accuracy in all tasks.

Responsibilities:

• Managing multi channel communication to our customer, solve the problem, coordinate with the internal team to process the right and efficient problem solving.
• Input and manage data in relevant systems and tools, ensuring accuracy and up-to-date information.
• Assist with general administrative tasks, research, and preparation of materials.
• Building relationships and working effectively with cross-functional teams.
• Eagerness to learn new tools, techniques, and industry trends.
• Supporting the project management process by assisting in creating project plans, tracking tasks, and helping to ensure that projects are delivered on time.
• Ensures accuracy in documentation, scheduling, and data management.

About the Role

We're looking for a highly organized and tech-savvy Product Support Specialist to join our growing team. You'll play a key role in supporting our gamified fitness and wellness mobile app, ensuring

smooth daily operations across content, rewards, and testing.

What You'll Do

Product Operations & Support

• Manage and organize the content database to ensure timely and accurate deployment.
• Oversee daily back-office (CMS) operations — uploading in-app content, scheduling posts, updating banners, etc.
• Moderate user-generated content (posts,photos, comments) in line with community guidelines.
• Track and fulfill user rewards; update internal logs and records consistently.

Product Marketing Research

• Research competitor wellness or fitness apps and summarize feature sets, pricing, or reward models.
• Collect and update benchmarking data (downloads, reviews, social campaigns, etc.).
• Identify trending challenges or gamification features in similar apps.

AI & Productivity Tools

• Use ChatGPT and similar tools to assist with content creation, summaries, and productivity workflows.
• Support the internal team with prompt writing or AI-based automations (e.g., FAQs, templates, user replies).

Data & Google Sheets

• Work with Google Sheets to manage reports, apply complex formulas (e.g., ARRAYFORMULA, QUERY, INDEX/MATCH, IMPORTRANGE), and generate weekly updates.
• Maintain and structure multiple data sheets to track performance, user logs, and testing results.
• Ensure data accuracy and flag inconsistencies across internal systems.

Testing & QA

• Assist in testing new mobile app features (Android/iOS), following structured test cases.
• Monitor app releases, report bugs, flag usability issues, and verify fixes.

What You Bring

• 1–3 years of experience in digital operations, QA, or product support.
• Excellent organizational skills, with the ability to manage multiple workstreams and datasets.
• Advanced proficiency in Google Sheets (e.g., QUERY, ARRAYFORMULA, VLOOKUP, INDEX/MATCH, IMPORTRANGE, etc.).
• Familiarity with generative AI tools (ChatGPT, Bard, Claude, etc.) and how to use them for content and productivity.
• Experience working with mobile apps, CMS tools, or internal dashboards (bonus).
• Strong attention to detail and the ability to multitask across varied tasks daily.
• Clear communicator — both written and verbal.

Bonus Points

• Background in nutrition or fitness
• Experience with tools like Trello, Slack, Firebase Console, or TestFlight
• Interest in health, wellness, or gamified apps
• Experience in reward-based campaigns, user engagement flows, or community management

Working Mode

This is a remote position. The candidate should be equipped to work independently with a stable internet connection and excellent time management skills.

What We Offer

We'll provide the right conditions for you to work and rest comfortably, with:

• A fully remote position with flexible working hours

• Comprehensive health insurance

• Access to courses, training, and conferences for professional growth

• Employee perks like gym memberships and brand vouchers

How to Apply

Send your CV and a short motivation letter explaining why you're a great fit to .digital.

If you've used ChatGPT or Google Sheets in a creative or advanced way, we'd love to hear about it

Role Description:

• Ensure the product or service functions properly for users, including resolving basic technical issues
• Provide excellent support and assistance to customers.
• Perform troubleshooting to identify and solve customer problems effectively.
• Educate customers on product features and technical usage.
• Assist with the provisioning and activation of product services.
• Coordinate with internal teams, such as Engineering and Product, on technical cases.
• Actively use the ticketing system (JIRA) to track and resolve technical support issues.
• Ensure customer satisfaction with the support and solutions provided.

Qualifications:

• Bachelor's degree in Computer Science or a related field.
• Minimum 2 year of experience in a technical support role, preferably with contact center products.
• Strong problem-solving skills and the ability to think logically.
• Good analytical thinking and a technical mindset.
• Able to work under pressure.
• Based in Jakarta.
• Excellent verbal and written communication skills in English.

At Transmedic, a company of EBOS Med Tech, we believe healthcare professionals and patients should have access to world-leading medical devices, whilst ensuring long-term economic sustainability within the healthcare system. As a leading independent distributor of medical technology, we bring innovative medical solutions to healthcare professionals by partnering with world leading companies who share our vision for innovation.

Key Responsibilities

• Responsible to achieve sales target and manage marketing of products
• Build relationship with customers
• Providing pre and post-sales product support
• Organizing product demonstration and exhibitions
• Identify market potentials and develop strategic accounts

Pre-Requisites (Qualifications & Experience)

• Bachelor's Degree in Medical study, preferable in Nursing
• Fluent in English
• Minimum GPA of 3.00
• 1-2 years of experience in Orthopaedic business
• Sales target oriented
• Good communication skills
• Eager to learn new products
• Capable to work within a team as well as independently
• Willing to travel, working mobile in flexible hours

The positions are available in Jakarta and Padang.

More about Transmedic

Transmedic - Where the world's leading healthcare solutions meet the needs of our people.

We open the door to a world of healthcare solutions, connecting professionals and organisations in Asia with leading medical speciality products, local knowledge and personalised service to advance the quality of care for patients who need it most.

We take pride in being different. We put our customers at the heart of everything we do, stay nimble and adaptable, strive for excellence, and foster a team that's passionate and driven.

Mencapai target penjualan dengan melakukan kunjungan harian ke rumah sakit dan dinas kesehatan

Produk: Bahan medis habis pakai (BMHP)

Area: Semarang

Anak buah: Tidak beranak buah

1. Domisili di Semarang
2. Usia di bawah 40 tahun
3. Pendidikan minimal SMA/SMK
4. Pengalaman di sales alkes dan/atau BMHP
5. Bisa mengendarai dan memiliki kendaraan bermotor (sepeda motor)

• Provide product knowledge, training, and technical support for PACS solutions to hospitals and clinics.
• Conduct product demonstrations and presentations to healthcare professionals (radiologists, IT staff, clinicians).
• Collaborate with sales team to identify new business opportunities and support customer needs.
• Assist in system implementation, workflow configuration, and troubleshooting.
• Maintain strong relationships with clients to ensure customer satisfaction and long-term partnership.
• Participate in exhibitions, seminars, and marketing activities to promote PACS solutions.

• Bachelor's degree in Information Technology, Biomedical Engineering, Radiology, or related field.
• 2–5 years of experience in PACS, RIS, HIS, or other healthcare IT systems.
• Strong understanding of medical imaging workflow and DICOM standards.
• Excellent presentation, communication, and interpersonal skills.
• Problem-solving ability and willingness to provide onsite support when needed.
• Proficiency in MS Office; familiarity with database and networking is an advantage.
• Willingness to travel frequently and work in hospital/clinic environments.

Submit your CV:



Subject: PACS_Your Full Name

PT Global Onkolab Farma salah satu anak perusahaan PT Kalbe Farma Tbk, yang bergerak di bidang Onkologi, membuka peluang untuk posisi PRODUCT SPECIALIST

dengan latar belakang sebagai berikut :

• S1 semua jurusan (Diutamakan Science)
• Min. 3 tahun di bidang Sales/Marketing (diutamakan pernah membawakan produk innovator/diagnostic)
• Pengalaman di Industri Farmasi
• Bersedia di tempatkan di seluruh Indonesia
• Kemampuan Komunikasi & Negosiasi yang baik

Company Description

Since 1978, Appasamy Associates and its group of companies have been leading manufacturers and distributors of Ophthalmic Diagnostic & Surgical Equipment, Intraocular Lenses (IOLs), Microsurgical Instruments, and Ophthalmic Pharmaceuticals. We are known for our commitment to supporting our products, making modern technology accessible to ophthalmic professionals in India. Our R&D team is dedicated to meeting the state-of-the-art requirements of the ophthalmic community. Our manufacturing facilities in Chennai, Pondicherry, and Baddi are certified for quality systems by TUV, DNV, and ITC for ISO 9000 and ISO 13485 standards, and our products have received CE marking.

Role Description

This is a full-time on-site role for a Product Specialist located in Jakarta. The Product Specialist will be responsible for providing product expertise, conducting product demonstrations, supporting customers, and developing sales strategies. Daily tasks will include analyzing market needs, providing technical support, training customers, and working closely with the sales team to ensure customer satisfaction and product success.

Qualifications

• Strong expertise in product knowledge and experience as a Product Specialist
• Analytical skills for assessing market trends and product performance
• Excellent communication and customer service skills
• Experience in sales and developing sales strategies
• Bachelor's degree in a relevant field
• Ability to work on-site in Jakarta
• Experience in the ophthalmic industry

Company Description

Hyphens Pharma International Ltd., listed on the Catalist board of the Singapore Exchange (SGX), operates in multiple markets including Singapore, Vietnam, Malaysia, Indonesia, and the Philippines, and possesses a distribution network extending to 14 additional markets. The group encompasses five key business entities: Hyphens Pharma, DocMed Technology, Ocean Health, Novem, and Ardence Pharma. Core operations include Specialty Pharma Principals, Proprietary Brands, and Medical Hypermart and Digital sectors. Hyphens introduces specialty pharmaceutical products in ASEAN countries through exclusive distributorships and licensing agreements, while also developing and marketing proprietary dermatological and health supplement products. The medical hypermart caters to healthcare professionals, institutions, and retail pharmacies with essential pharmaceutical products and medical supplies.

Role Description

This is a full-time hybrid role for a Product Specialist, located in Jakarta, Indonesia with some work-from-home flexibility. The Product Specialist will be responsible for understanding and promoting the company's range of products, providing customer service, and managing customer inquiries. Day-to-day tasks include market expansion, analyzing product performance data, and communicating with clients to provide product information and support.

Qualifications

• Experience as a Product Specialist
• Strong Analytical Skills
• Excellent Communication skills
• Customer Service and Sales skills
• Ability to work in a hybrid environment
• Bachelor's degree in a relevant field