305 Program Advisory jobs in Indonesia
Business Analysis Manager
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Job Title:
Business Analysis Manager (US Market)
Location:
Remote
About DemandLane:
DemandLane specializes in claimant acquisition services for law firms across the United States. Leveraging a vertically integrated platform, we facilitate the acquisition of qualified claimants at scale. Our mission is to connect law firms with individuals actively seeking legal representation after experiencing significant injuries or injustices. By employing cross-channel media campaigns and a rigorous client-qualifying process, DemandLane ensures the delivery of verified claimants and signed retainers.
Why Work with Us:
- Technology-First Approach:
Our advanced technology stack combines automation workflows with best-in-class analytics, enabling rapid scaling from a few to thousands of retainers. - Vertically Integrated Platform:
We merge lead generation, client screening, and intake processes to deliver qualified claimants efficiently. - Consistent Delivery:
Utilizing diversified media sources, we reach hard-to-find claimants and maintain a steady intake volume. - Retainer-Based Pricing:
Clients pay only for intakes that meet their specific criteria, as we handle all preliminary processes. - Commitment to Quality:
Our comprehensive and accurate intake procedures ensure claimants are motivated to pursue their claims.
By integrating technology, strategic media approaches, and a commitment to quality, DemandLane stands as a leader in the claimant acquisition industry, dedicated to connecting law firms with qualified claimants nationwide.
About the Role:
We are looking for a
Business Analysis Manager (US Market)
to drive operational excellence, streamline processes, and optimize engagement strategies across voice, text, and AI-based automation workflows. This role is critical in managing complex dialling strategies, campaign execution, compliance adherence, and process optimization to ensure a high-impact and efficient product operations function.
Key Responsibilities:
1. Project & Process Management
- Oversee and manage the entire
call funnel and texting operations
. - Coordinate
new project setup
and execution. - Develop and maintain
roadmaps
for product operations, aligning with R&D and operational objectives. - Define and implement
best practices
in workflow automation and process optimization.
2. Engagement & Optimization Strategy
- Design and implement
automation workflows
to optimize engagement and conversion rates. - Lead
A/B testing and experimentation
to improve dialling and texting strategies. - Enhance
lead segmentation, ranking, and scoring models
. - Implement
AI-driven engagement workflows
using NLP, LLMs, and intelligent automation.
3. Dialling & Texting Strategy
- Develop and optimize
dialling strategies
to improve conversion rates. - Configure and manage
dialler settings
, including AMD, call routing, and IVR updates. - Oversee
texting operations
, ensuring compliance with 10DLC, toll-free regulations, and carrier guidelines.
4. Compliance & Regulatory Adherence
- Ensure adherence to
FTC, TCPA, and other applicable regulations
. - Monitor and remediate
caller ID flagging
and compliance risks. - Maintain logs, reporting, and proactive alerts for
compliance and risk mitigation
.
5. Data & Performance Analysis
- Conduct
root cause analysis (RCA)
and triage failures in dialling, texting, and automation workflows. - Implement
real-time monitoring of dialler and call performance KPIs
. - Develop
reporting dashboards
and actionable insights to improve campaign efficiency.
6. AI & Automation Integration
- Manage and improve
Text AI and Voice AI
automation workflows. - Work closely with engineering teams to
prioritize feature requests
and enhancements. - Experiment with
new AI-powered engagement tools
to optimize lead qualification.
7. Team & Vendor Management
- Lead cross-functional coordination with
marketing, operations, engineering, and compliance teams
. - Manage relationships with
external vendors
for dialling, messaging, and branded calling solutions. - Train and mentor junior team members, ensuring operational excellence.
Key Skills & Qualifications:
- Project Management Expertise
– Experience in managing complex workflows and optimizing operational processes. - Automation & AI Knowledge
– Understanding of
NLP, LLMs, and workflow automation tools
(e.g., Zapier, Power Automate). - Dialling & Contact Center Operations
– Strong knowledge of
Vicidial, Asterisk, SIP, DID management, and dialling optimization
. - Data Analytics & Experimentation
– Expertise in
cohort analysis, A/B testing, lead segmentation, and funnel analysis
. - Compliance & Risk Management
– Familiarity with
10DLC, TCPA, FTC regulations
, and compliance monitoring. - Campaign & Engagement Strategy
– Ability to design and execute
texting and calling strategies
to enhance conversions. - Cross-functional Collaboration
– Strong communication and coordination skills to work with
engineering, marketing, and ops teams
.
Preferred Experience:
- 5+ years of experience in
Product Operations, Business Operations, Growth, or Contact Center Strategy
. - Prior experience in
fintech, SaaS, e-commerce, or telecommunications
is preferred. - Proven track record in
process automation, workflow optimization, and operational analytics
. - Strong knowledge of
CRM platforms, dialler systems, and customer engagement tools
. - Should be fine working from 5pm to 3am IST
Why Join Us?
- Opportunity to lead and
shape a high-impact product operations team
. - Work in a fast-paced, innovative environment with
cutting-edge AI and automation tools
. - Collaborate with global teams across
US, India, Nigeria, Romania and Indonesia
. - Competitive salary, remote flexibility, and growth opportunities.
Tester (with Business Analysis Skills)
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We are seeking a detail-oriented and analytical Tester with strong Business Analysis capabilities to join our team. This hybrid role involves both ensuring software quality through rigorous testing and bridging business requirements with technical solutions. The ideal candidate will collaborate with stakeholders, developers, and QA teams to ensure requirements are clear, test cases are robust, and delivered solutions meet business needs.
Key Responsibilities
Testing Responsibilities
- Develop, document, and execute detailed test cases and scripts based on business requirements.
- Perform functional, regression, integration, and user acceptance testing (UAT).
- Identify, log, and track defects using tools such as Jira, TestRail, or equivalent.
- Collaborate with developers to reproduce issues and verify defect fixes.
- Support release cutover planning and post-release verification.
Business Analysis Responsibilities
- Engage with stakeholders to elicit, document, and refine business requirements.
- Translate business needs into clear functional specifications and test scenarios.
- Conduct gap analysis and assist in defining solution scope.
- Facilitate requirements workshops and UAT sessions with business users.
- Maintain clear traceability between requirements, test cases, and defects.
Requirements
- Bachelor's degree in Computer Science, Information Systems, Business Administration, or related field.
- Proven experience in software testing and business analysis.
- Familiarity with Agile/Scrum methodologies.
- Experience with tools such as Jira, Confluence, Azure DevOps, TestRail, or similar.
- Strong analytical, problem-solving, and communication skills.
- Detail-oriented with a commitment to quality.
- Ability to manage multiple priorities and work independently.
Preferred Skills
- Knowledge of SQL for data validation.
- Experience with ERP/SAP systems.
- Familiarity with UAT and change management processes.
Personal Attributes
- Strong stakeholder engagement skills.
- Adaptability to changing project requirements.
- Proactive and self-motivated.
- Strong documentation and reporting skills.
Business Performance Analysis
Posted today
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Job Description :
- Provide detailed business performance analysis e.g. New branch performance, branch profitability.
- Create executive dashboard.
- Benchmark with publicly listed travel agency.
- Productivity analysis e.g sales to support ratio, job load analysis.
- Analyze financial data and accounting reports to support management decisions.
- Prepare financial analysis reports (budgeting, forecasting, variance).
Qualification :
- Bachelor's degree, in accounting/management.
- 3-4 years of experience in accounting/finance or as a business analyst.
- Preferably, have experience in retail industry.
- Strong knowledge of accounting principles and financial reporting.
- Analytical, detail-oriented, accurate, and communicative.
Project Management
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Deskripsi Pekerjaan
Kami sedang mencari Perencana Proyek yang terorganisir dan detail untuk bertanggung jawab dalam merencanakan dan mengelola proyek Desain Interior kami di lapangan. Pekerjaan Anda akan membangun peta jalan proyek, termasuk rencana proyek, cakupan proyek, jadwal proyek, kendala proyek, struktur pemecahan kerja, dan analisis risiko.
Tanggung Jawab
Apa yang akan Anda lakukan:
- Anda akan memberikan arah keseluruhan untuk proyek. Bersama dengan tim konstruksi, Anda akan membuat perencanaan proyek dan daftar tugas. Komponen rencana mencakup "apa" dan "bagaimana" suatu proyek.
- Anda akan berkomunikasi mengenai pengiriman, waktu, dan jadwal, bersama dengan peran dan tanggung jawab tim.
- Anda akan membuat jadwal proyek yang mencakup tanggal mulai dan selesai yang spesifik, bersama dengan catatan yang menjelaskan tugas-tugas.
- Anda akan memecah sumber daya yang akan diperlukan untuk menjalankan proyek Anda, seperti orang-orang, alat manajemen proyek, peralatan, bahan, biaya, dan lisensi.
Persyaratan
Keterampilan dan Kualifikasi:
- Minimal Sarjana Teknik Sipil atau bidang terkait
- Pengalaman minimal 3 tahun sebagai estimator, koordinator proyek, dan bidang terkait Anda memiliki pemahaman mendalam tentang bahan bangunan dan memahami gambar teknis dan proyeksi 3D
- Pribadi yang berpikiran positif, analitis, berorientasi pada hasil, dan menyukai menyelesaikan masalah
- Menunjukkan perhatian terhadap detail dan keterampilan organisasi
- Menunjukkan keterampilan komunikasi tertulis dan lisan yang jelas dan profesional
- Berinteraksi secara efektif dengan semua tingkat manajemen dan karyawan lainnya Bersedia ditugaskan keluar kota
Terima kasih telah melamar
Project Management
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Project Management Officer (PMO)
Job Highlights
• Lead end-to-end construction and renovation project
• Own budget, schedule, and premium quality with strict confidentiality.
• Coordinate architects/contractors; on-site across multiple properties.
Key Responsibilities :
• Define scope, budget, and schedule; control cost/time variance.
• Run daily site coordination; ensure workmanship and neighborhood rules.
• Manage procurement & contracts: vendor selection, progress claims, change orders.
• Provide weekly reports (progress/cost/risks) with photos; deliver zero-defect handover with as-builts/O&M/warranties.
Qualifications
• Bachelor's in Architecture; 5+ years high-end residential
• Strong QS/cost control, contracts, BoQ; able to read drawings (AutoCAD).
• Proficient in MS Project/Primavera & Excel; strong vendor leadership & communication.
• High integrity & confidentiality; flexible hours; English (and Bahasa) preferred
Project Management
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Deskripsi Pekerjaan:
- Menyusun rencana proyek secara menyeluruh, termasuk ruang lingkup, timeline, anggaran, dan resource
- Melakukan monitoring progres proyek secara rutin dan menyusun laporan status proyek kepada klien dan manajemen
- Menyusun dokumentasi proyek yang lengkap dan terstruktur
- Mengelola perubahan kebutuhan dan menyelesaikan kendala teknis maupun administratif dalam proyek
- Mendukung implementasi teknologi baru
Kualifikasi:
- Pendidikan minimal S1 di bidang IT, Sistem Informasi, Teknik Informatika, atau bidang terkait
- Pengalaman minimal 2 tahun sebagai Project Management dengan latar belakang proyek di sektor perbankan diutamakan
- Memahami proses SDLC (Software Development Life Cycle ) dan implementasi proyek TI
- Memiliki sertifikasi manajemen proyek seperti PMP, PRINCE2, atau Scrum Master (menjadi nilai tambah)
- Kemampuan untuk berkolaborasi dengan tim developer
Mahir menggunakan SQL, analisis data & visualisasi
Pengalaman memimpin, mengembangkan tim & memfasilitasi kebutuhan proyek
- Memiliki kemampuan komunikasi dan negosiasi yang baik, baik dengan tim internal maupun stakeholder klien
Project Management
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KUALIFIKASI :
- Maksimal berumur 30 Tahun
- Lulusan minimal S1 Teknik Industri, Manajemen dan Program Studi Transportasi
- Mahir menggunakan Ms. Office (Ms. Excel diutamakan) dan My Maps
- Memiliki kemampuan Analisa Data dan Layanan Lokasi (Mapping)
- Bersedia bekerja di Jakarta Pusat
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Project Management
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The Core Objectives: 1. Develop a strong project management of the assigned projects, as well as support ini the plan, execute, and monitor 2. Managed to keep track record of progress and accomplishment on timely manner, as well as to update and discuss the project given 3. Able to extract insights from data, trends, survey, and market intelligence 4. Contract base by third party Essential Experience / Criteria: 1. Proficient in Ms. Office is a must especially in PPT & Excel 2. Proficient in English (both oral & written) with minimum standard capability CEFR B1 or IELTS 5 or TOEFL 60 3. Bachelor Degree / Post Graduate from leading university in any major, with experience in minimum organizational activities (knowledge in law or analytics will be an added-value) 4. Excellent in presentation, good communicator verbally & visually 5. Have a coachable attitude and Integrated personality with result oriented 6. Proactive, passionate in making a positive impact in emerging markets, and have high level of adaptability in fast moving working environment 7. Nice to have: - English certification (IELTS, TOEFL)
Jenis Pekerjaan: Kontrak
Panjang kontrak: 6 bulan
Project Management
Posted today
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Job Summary:
Through communication and coordination with project team members, planning the project schedules and tracking action owners to finish tasks on time and with quality, thus pushing and making sure to complete the whole project(close NPI and move to MP).
Duties/Responsibilities:- Host regular meetings with the project team, assign tasks and review the progress.
- The project schedule planning (using scheduling tools or Excel).
- Sample build planning and allocating.
- Report the project progress.
- Bachelor's degree from any kind of disciplines
- Able to Speak and Read in Mandarin and English
- More than 3 years NPI (new product introduction) project management work experience, better once he/she has worked at some similar factory.
- Strong leadership, at least 3 years experience in people management.
- Have good cross department communication and negotiation skills.
- Able to work well under pressure and handle emergency and stressful situations
- Positive mindset and Can Do Attitude
Project Management
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You are as unique as your background, experience and point of view. Here, you'll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.
Job Description:
Job Description
Key Project Manager to drive new various initiatives of company strategic projects.
Qualifications
- Strong Key Business Initiatives
- Business Improvements
- Process & Operation Improvements
- Digital Transformation
- Marketing Communication & Event Management
Specialized Knowledge
- Interpersonal Skill
- Project Management
- Innovative
- Time Management
- Good Communication & Analytical Skil
Job Category:
Sales - Distribution Support
Posting End Date:
29/11/2025