305 Program Advisory jobs in Indonesia

Business Analysis Manager

IDR120000000 - IDR240000000 Y Demandlane

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Job Description

Job Title:
Business Analysis Manager (US Market)

Location:
Remote

About DemandLane:

DemandLane specializes in claimant acquisition services for law firms across the United States. Leveraging a vertically integrated platform, we facilitate the acquisition of qualified claimants at scale. Our mission is to connect law firms with individuals actively seeking legal representation after experiencing significant injuries or injustices. By employing cross-channel media campaigns and a rigorous client-qualifying process, DemandLane ensures the delivery of verified claimants and signed retainers.

Why Work with Us:

  • Technology-First Approach:
    Our advanced technology stack combines automation workflows with best-in-class analytics, enabling rapid scaling from a few to thousands of retainers.
  • Vertically Integrated Platform:
    We merge lead generation, client screening, and intake processes to deliver qualified claimants efficiently.
  • Consistent Delivery:
    Utilizing diversified media sources, we reach hard-to-find claimants and maintain a steady intake volume.
  • Retainer-Based Pricing:
    Clients pay only for intakes that meet their specific criteria, as we handle all preliminary processes.
  • Commitment to Quality:
    Our comprehensive and accurate intake procedures ensure claimants are motivated to pursue their claims.

By integrating technology, strategic media approaches, and a commitment to quality, DemandLane stands as a leader in the claimant acquisition industry, dedicated to connecting law firms with qualified claimants nationwide.

About the Role:
We are looking for a
Business Analysis Manager (US Market)
to drive operational excellence, streamline processes, and optimize engagement strategies across voice, text, and AI-based automation workflows. This role is critical in managing complex dialling strategies, campaign execution, compliance adherence, and process optimization to ensure a high-impact and efficient product operations function.

Key Responsibilities:

1. Project & Process Management

  • Oversee and manage the entire
    call funnel and texting operations
    .
  • Coordinate
    new project setup
    and execution.
  • Develop and maintain
    roadmaps
    for product operations, aligning with R&D and operational objectives.
  • Define and implement
    best practices
    in workflow automation and process optimization.

2. Engagement & Optimization Strategy

  • Design and implement
    automation workflows
    to optimize engagement and conversion rates.
  • Lead
    A/B testing and experimentation
    to improve dialling and texting strategies.
  • Enhance
    lead segmentation, ranking, and scoring models
    .
  • Implement
    AI-driven engagement workflows
    using NLP, LLMs, and intelligent automation.

3. Dialling & Texting Strategy

  • Develop and optimize
    dialling strategies
    to improve conversion rates.
  • Configure and manage
    dialler settings
    , including AMD, call routing, and IVR updates.
  • Oversee
    texting operations
    , ensuring compliance with 10DLC, toll-free regulations, and carrier guidelines.

4. Compliance & Regulatory Adherence

  • Ensure adherence to
    FTC, TCPA, and other applicable regulations
    .
  • Monitor and remediate
    caller ID flagging
    and compliance risks.
  • Maintain logs, reporting, and proactive alerts for
    compliance and risk mitigation
    .

5. Data & Performance Analysis

  • Conduct
    root cause analysis (RCA)
    and triage failures in dialling, texting, and automation workflows.
  • Implement
    real-time monitoring of dialler and call performance KPIs
    .
  • Develop
    reporting dashboards
    and actionable insights to improve campaign efficiency.

6. AI & Automation Integration

  • Manage and improve
    Text AI and Voice AI
    automation workflows.
  • Work closely with engineering teams to
    prioritize feature requests
    and enhancements.
  • Experiment with
    new AI-powered engagement tools
    to optimize lead qualification.

7. Team & Vendor Management

  • Lead cross-functional coordination with
    marketing, operations, engineering, and compliance teams
    .
  • Manage relationships with
    external vendors
    for dialling, messaging, and branded calling solutions.
  • Train and mentor junior team members, ensuring operational excellence.

Key Skills & Qualifications:

  • Project Management Expertise
    – Experience in managing complex workflows and optimizing operational processes.
  • Automation & AI Knowledge
    – Understanding of
    NLP, LLMs, and workflow automation tools
    (e.g., Zapier, Power Automate).
  • Dialling & Contact Center Operations
    – Strong knowledge of
    Vicidial, Asterisk, SIP, DID management, and dialling optimization
    .
  • Data Analytics & Experimentation
    – Expertise in
    cohort analysis, A/B testing, lead segmentation, and funnel analysis
    .
  • Compliance & Risk Management
    – Familiarity with
    10DLC, TCPA, FTC regulations
    , and compliance monitoring.
  • Campaign & Engagement Strategy
    – Ability to design and execute
    texting and calling strategies
    to enhance conversions.
  • Cross-functional Collaboration
    – Strong communication and coordination skills to work with
    engineering, marketing, and ops teams
    .

Preferred Experience:

  • 5+ years of experience in
    Product Operations, Business Operations, Growth, or Contact Center Strategy
    .
  • Prior experience in
    fintech, SaaS, e-commerce, or telecommunications
    is preferred.
  • Proven track record in
    process automation, workflow optimization, and operational analytics
    .
  • Strong knowledge of
    CRM platforms, dialler systems, and customer engagement tools
    .
  • Should be fine working from 5pm to 3am IST

Why Join Us?

  • Opportunity to lead and
    shape a high-impact product operations team
    .
  • Work in a fast-paced, innovative environment with
    cutting-edge AI and automation tools
    .
  • Collaborate with global teams across
    US, India, Nigeria, Romania and Indonesia
    .
  • Competitive salary, remote flexibility, and growth opportunities.
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Tester (with Business Analysis Skills)

Jakarta, Jakarta IDR4000000 - IDR8000000 Y VisionTech

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Job Description

We are seeking a detail-oriented and analytical Tester with strong Business Analysis capabilities to join our team. This hybrid role involves both ensuring software quality through rigorous testing and bridging business requirements with technical solutions. The ideal candidate will collaborate with stakeholders, developers, and QA teams to ensure requirements are clear, test cases are robust, and delivered solutions meet business needs.
Key Responsibilities
Testing Responsibilities

  • Develop, document, and execute detailed test cases and scripts based on business requirements.
  • Perform functional, regression, integration, and user acceptance testing (UAT).
  • Identify, log, and track defects using tools such as Jira, TestRail, or equivalent.
  • Collaborate with developers to reproduce issues and verify defect fixes.
  • Support release cutover planning and post-release verification.

Business Analysis Responsibilities

  • Engage with stakeholders to elicit, document, and refine business requirements.
  • Translate business needs into clear functional specifications and test scenarios.
  • Conduct gap analysis and assist in defining solution scope.
  • Facilitate requirements workshops and UAT sessions with business users.
  • Maintain clear traceability between requirements, test cases, and defects.

Requirements

  • Bachelor's degree in Computer Science, Information Systems, Business Administration, or related field.
  • Proven experience in software testing and business analysis.
  • Familiarity with Agile/Scrum methodologies.
  • Experience with tools such as Jira, Confluence, Azure DevOps, TestRail, or similar.
  • Strong analytical, problem-solving, and communication skills.
  • Detail-oriented with a commitment to quality.
  • Ability to manage multiple priorities and work independently.

Preferred Skills

  • Knowledge of SQL for data validation.
  • Experience with ERP/SAP systems.
  • Familiarity with UAT and change management processes.

Personal Attributes

  • Strong stakeholder engagement skills.
  • Adaptability to changing project requirements.
  • Proactive and self-motivated.
  • Strong documentation and reporting skills.
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Business Performance Analysis

IDR40000 - IDR80000 Y PT. Dwidaya World Wide

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Job Description

Job Description :

  • Provide detailed business performance analysis e.g. New branch performance, branch profitability.
  • Create executive dashboard.
  • Benchmark with publicly listed travel agency.
  • Productivity analysis e.g sales to support ratio, job load analysis.
  • Analyze financial data and accounting reports to support management decisions.
  • Prepare financial analysis reports (budgeting, forecasting, variance).

Qualification :

  • Bachelor's degree, in accounting/management.
  • 3-4 years of experience in accounting/finance or as a business analyst.
  • Preferably, have experience in retail industry.
  • Strong knowledge of accounting principles and financial reporting.
  • Analytical, detail-oriented, accurate, and communicative.
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Project Management

Bandung, West Java IDR80000000 - IDR120000000 Y PT Interior Design Indo

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Job Description

Deskripsi Pekerjaan

Kami sedang mencari Perencana Proyek yang terorganisir dan detail untuk bertanggung jawab dalam merencanakan dan mengelola proyek Desain Interior kami di lapangan. Pekerjaan Anda akan membangun peta jalan proyek, termasuk rencana proyek, cakupan proyek, jadwal proyek, kendala proyek, struktur pemecahan kerja, dan analisis risiko.

Tanggung Jawab

Apa yang akan Anda lakukan:

  • Anda akan memberikan arah keseluruhan untuk proyek. Bersama dengan tim konstruksi, Anda akan membuat perencanaan proyek dan daftar tugas. Komponen rencana mencakup "apa" dan "bagaimana" suatu proyek.
  • Anda akan berkomunikasi mengenai pengiriman, waktu, dan jadwal, bersama dengan peran dan tanggung jawab tim.
  • Anda akan membuat jadwal proyek yang mencakup tanggal mulai dan selesai yang spesifik, bersama dengan catatan yang menjelaskan tugas-tugas.
  • Anda akan memecah sumber daya yang akan diperlukan untuk menjalankan proyek Anda, seperti orang-orang, alat manajemen proyek, peralatan, bahan, biaya, dan lisensi.

Persyaratan

Keterampilan dan Kualifikasi:

  • Minimal Sarjana Teknik Sipil atau bidang terkait
  • Pengalaman minimal 3 tahun sebagai estimator, koordinator proyek, dan bidang terkait Anda memiliki pemahaman mendalam tentang bahan bangunan dan memahami gambar teknis dan proyeksi 3D
  • Pribadi yang berpikiran positif, analitis, berorientasi pada hasil, dan menyukai menyelesaikan masalah
  • Menunjukkan perhatian terhadap detail dan keterampilan organisasi
  • Menunjukkan keterampilan komunikasi tertulis dan lisan yang jelas dan profesional
  • Berinteraksi secara efektif dengan semua tingkat manajemen dan karyawan lainnya Bersedia ditugaskan keluar kota

Terima kasih telah melamar

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Project Management

IDR120000000 - IDR240000000 Y Private Advertiser

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Job Description

Project Management Officer (PMO)

Job Highlights


• Lead end-to-end construction and renovation project


• Own budget, schedule, and premium quality with strict confidentiality.


• Coordinate architects/contractors; on-site across multiple properties.

Key Responsibilities :


• Define scope, budget, and schedule; control cost/time variance.


• Run daily site coordination; ensure workmanship and neighborhood rules.


• Manage procurement & contracts: vendor selection, progress claims, change orders.


• Provide weekly reports (progress/cost/risks) with photos; deliver zero-defect handover with as-builts/O&M/warranties.

Qualifications


• Bachelor's in Architecture; 5+ years high-end residential


• Strong QS/cost control, contracts, BoQ; able to read drawings (AutoCAD).


• Proficient in MS Project/Primavera & Excel; strong vendor leadership & communication.


• High integrity & confidentiality; flexible hours; English (and Bahasa) preferred

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Project Management

Jakarta, Jakarta IDR80000000 - IDR120000000 Y PT Swadharma Duta Data

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Job Description

Deskripsi Pekerjaan:

  • Menyusun rencana proyek secara menyeluruh, termasuk ruang lingkup, timeline, anggaran, dan resource
  • Melakukan monitoring progres proyek secara rutin dan menyusun laporan status proyek kepada klien dan manajemen
  • Menyusun dokumentasi proyek yang lengkap dan terstruktur
  • Mengelola perubahan kebutuhan dan menyelesaikan kendala teknis maupun administratif dalam proyek
  • Mendukung implementasi teknologi baru

Kualifikasi:

  • Pendidikan minimal S1 di bidang IT, Sistem Informasi, Teknik Informatika, atau bidang terkait
  • Pengalaman minimal 2 tahun sebagai Project Management dengan latar belakang proyek di sektor perbankan diutamakan
  • Memahami proses SDLC (Software Development Life Cycle ) dan implementasi proyek TI
  • Memiliki sertifikasi manajemen proyek seperti PMP, PRINCE2, atau Scrum Master (menjadi nilai tambah)
  • Kemampuan untuk berkolaborasi dengan tim developer
  • Mahir menggunakan SQL, analisis data & visualisasi

  • Pengalaman memimpin, mengembangkan tim & memfasilitasi kebutuhan proyek

  • Memiliki kemampuan komunikasi dan negosiasi yang baik, baik dengan tim internal maupun stakeholder klien
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Project Management

Jakarta, Jakarta IDR8000000 - IDR12000000 Y PT Kelola Jasa Artha (Kejar)

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Job Description

KUALIFIKASI :

  • Maksimal berumur 30 Tahun
  • Lulusan minimal S1 Teknik Industri, Manajemen dan Program Studi Transportasi
  • Mahir menggunakan Ms. Office (Ms. Excel diutamakan) dan My Maps
  • Memiliki kemampuan Analisa Data dan Layanan Lokasi (Mapping)
  • Bersedia bekerja di Jakarta Pusat
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Project Management

Jakarta, Jakarta IDR9000000 - IDR12000000 Y Sinergi Performa Cipta

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Job Description

The Core Objectives: 1. Develop a strong project management of the assigned projects, as well as support ini the plan, execute, and monitor 2. Managed to keep track record of progress and accomplishment on timely manner, as well as to update and discuss the project given 3. Able to extract insights from data, trends, survey, and market intelligence 4. Contract base by third party Essential Experience / Criteria: 1. Proficient in Ms. Office is a must especially in PPT & Excel 2. Proficient in English (both oral & written) with minimum standard capability CEFR B1 or IELTS 5 or TOEFL 60 3. Bachelor Degree / Post Graduate from leading university in any major, with experience in minimum organizational activities (knowledge in law or analytics will be an added-value) 4. Excellent in presentation, good communicator verbally & visually 5. Have a coachable attitude and Integrated personality with result oriented 6. Proactive, passionate in making a positive impact in emerging markets, and have high level of adaptability in fast moving working environment 7. Nice to have: - English certification (IELTS, TOEFL)

Jenis Pekerjaan: Kontrak

Panjang kontrak: 6 bulan

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Project Management

IDR120000000 - IDR240000000 Y PT Bizlink Technology Indonesia

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Job Summary:

Through communication and coordination with project team members, planning the project schedules and tracking action owners to finish tasks on time and with quality, thus pushing and making sure to complete the whole project(close NPI and move to MP).

Duties/Responsibilities:
  • Host regular meetings with the project team, assign tasks and review the progress.
  • The project schedule planning (using scheduling tools or Excel).
  • Sample build planning and allocating.
  • Report the project progress.
Required Skills/Abilities:
  • Bachelor's degree from any kind of disciplines
  • Able to Speak and Read in Mandarin and English
  • More than 3 years NPI (new product introduction) project management work experience,  better once he/she has worked at some similar factory.
  • Strong leadership, at least 3 years experience in people management.
  • Have good cross department communication and negotiation skills.
  • Able to work well under pressure and handle emergency and stressful situations
  • Positive mindset and Can Do Attitude
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Project Management

Jakarta, Jakarta IDR80000000 - IDR120000000 Y Sun Life

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Job Description

You are as unique as your background, experience and point of view. Here, you'll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:
Job Description
Key Project Manager to drive new various initiatives of company strategic projects.

Qualifications

  • Strong Key Business Initiatives
  • Business Improvements
  • Process & Operation Improvements
  • Digital Transformation
  • Marketing Communication & Event Management

Specialized Knowledge

  • Interpersonal Skill
  • Project Management
  • Innovative
  • Time Management
  • Good Communication & Analytical Skil

Job Category:
Sales - Distribution Support

Posting End Date:
29/11/2025

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