25 Program Coordination jobs in Indonesia

Job Brief

Location: Jakarta

Program Background

The SKALA Program is a significant Australian investment designed to help Indonesia address regional disparities in development. SKALA will contribute to this objective by strengthening selected elements of Indonesia's large and complex decentralised government system responsible for the delivery of basic services (Layanan Dasar). The SKALA Program's core approach is to facilitate better collaboration (Kolaborasi) between Indonesian government stakeholders, at national and subnational levels, to help realise synergies (Sinergi) that will trigger improved service delivery. Moreover, SKALA will build on, and take to scale, the successes and learning from Australia's previous 19 years of support to Indonesia's decentralised government system. The SKALA Program is to be implemented through the following three pillars:

Pillar 1: Stronger national level enabling environment for sub-national service delivery.

Pillar 2: Better sub-national governance for service delivery.

Pillar 3: Greater participation, representation and influence for women, people with disabilities and vulnerable groups.

SKALA is implemented at the national level with an office in Jakarta and at the subnational level with offices in Aceh, Nusa Tenggara Barat, Nusa Tenggara Timur, Maluku, Gorontalo, Kalimantan Utara, Tanah Papua. In addition to the 3 pillars, SKALA works across 4 general themes of Public Financial Management, Minimum Service Standards, Data and Analysis and GEDSI.

About DT Global Asia Pacific

At DT Global Asia Pacific, we aim to positively impact people's lives through delivery excellence. As a leading implementing partner across Asia and the Pacific, we co-create locally led solutions in partnership with governments, communities, and stakeholders. We bring together talented teams and deep regional expertise to deliver initiatives that promote inclusive economic growth, essential services, and resilient, secure communities. With over 1,500 staff, experts in 22+ countries and more than 60 years of development experience, we tackle complex community, national and transnational challenges — from governance and justice systems to climate resilience, infrastructure and social equity — with innovative thinking and a commitment to long-term impact.

For more information, please see

The Role

The Program Technical Affairs Coordination Specialist will be primarily responsible to the Governance, Strategy and Quality (GSQ) Lead of SKALA, who oversees the contract and provides strategic direction. The Specialist will provide technical and coordination support to Bappenas in its role as the Coordinating Authority for the SKALA Program.

Serving as a principal liaison, the Specialist will facilitate coordination, communication, and administrative processes between Bappenas, SKALA, and other key stakeholders, ensuring effective day-to-day support on programmatic, operational, and administrative matters. The Specialist will also provide technical input to the implementation of AWP under the Secretary Deputy PMKK

The position will be based at Bappenas, with limited visits to the SKALA office. While working under the direction of the Co-Chair of the SKALA Technical Committee (Secretary to the Deputy for Community Empowerment, Population, and Employment / PMKK), the Specialist will also contribute to coordination efforts led by the Deputy for PMKK, who serves as Co-Chair of the SKALA Steering Committee.

This position plays a crucial role in ensuring effective coordination across SKALA stakeholders, including DFAT, the SKALA Secretariat, relevant ministries and provinces, to align program implementation with national development priorities and bilateral cooperation goals.

copy paste it to access the full Terms of Reference for this position:

About You

Specific Responsibilities

Support to Bappenas Role as Co-Chair of TC and SC

• Provide technical, management, and logistic support during the preparation of high-level meetings and workshops related to SKALA Steering Committee, Technical Committee, and Thematic Working Groups.
• Facilitate coordination and communication between Bappenas and the SKALA Secretariat on governance-related matters, including:

§ Issuance of stay permits, exit and re-entry permits, work permits and other necessary permits for approved Activity Experts and for International Staff;

§ Issuance of Tax restitution and exemption processes;

§ Submission and review of the Berita Acara Serah Terima (BAST) with Bappenas.

• Coordinate with the SKALA Secretariat on the preparation of quarterly reports for Pinjaman dan/atau Hibah Luar Negeri (PHLN) to be submitted to Biro Renortala Bappenas.
• Support preparation of reports and materials related to SKALA progress and activities, including consolidating inputs, drafting briefing notes, and documenting follow-up actions as required by Co-Chair TC and SC.
• Provide monthly updates on work and progress provided to date to Co-Chair TC.
• Provide technical input and facilitation to the establishment and operation of knowledge management center/ hub to ensure program sustainability across SKALA stakeholder
• Provide technical input and facilitation to the implementation of communication strategy, capacity development, and product to support the effective program delivery
• Ensure strategic issues and recommendations from technical discussions are escalated appropriately to the Co-chair TC and SC for policy direction.

Support the internal Bappenas Coordination

• Support harmonization and coordination of workplans and activities between Bappenas units and relevant line ministries.
• Support planning, coordination, implementation and oversight of SKALA-supported activities in Bappenas.
• Provide technical, administrative, and logistical support for internal meetings and workshops related to SKALA coordination, including those across directorates.
• Facilitate the review, processing, and finalization of BAST documents with relevant directorates in Bappenas and follow up on the signing process.
• Support the implementation of AWP under the Secretary of the Deputy for Community Empowerment, Population, and Manpower (PMKK)
• Any other relevant tasks as when assigned by Bappenas or Governance, Strategy and Quality (GSQ) Lead (SKALA).

Other Duties

• Comply with DFAT, DT Global and SKALA policies on gender, disability, fraud and anticorruption, child protection, PSEAH and the environment.
• Ensure compliance and adherence to various operational policies, guidelines and manuals issued by DT Global and SKALA.
• Undertake other duties as required by the Program.

Job Requirements

• Work environment involves only infrequent exposure to disagreeable elements and minor physical exertion and/or strain.
• Work may require long, and flexible hours as needed. Travel is based on need.

Deliverables

• Monthly report on coordination with partners/government agencies (containing ppt materials, meeting summaries, key issues, and follow-ups).
• Coordination on drafting of official letters related to the SKALA governance meetings.
• Coordination of work permit for international staff, BAST, tax restitution and tax exemption approval: communication between respective directorates and SKALA, scheduling signatures, and checking the completeness of documents.
• Provide facilitation for coordination on the planning, coordination, implementation and oversight of SKALA- supported activities in Bappenas.
• Provide facilitation for coordination on monitoring visit, including Joint Supervision Mission and other mission as needed.

Relationship Management

This position will work closely and effectively with a range of stakeholders, including all other Program staff and respective directorates within Bappenas. The position will be managed by the Governance, Strategy and Quality (GSQ) Lead and will report jointly to the SKALA GSQ Lead and the designated counterpart at Bappenas - either the Secretary of Deputy of Community Empowerment, Population and Employment or Deputy of Community Empowerment, Population and Employment.

Selection Criteria

Essential

• Undergraduate degree in related subjects or suitable professional experience;
• Minimum 10 years of related work experience relevant to program development, data analysis in private sector or in government;
• Experience working with Government and donors on development programs.

Preferred

• Technical skills related to monitoring and evaluation;
• Able to analyse and present complex information, strong presentation, communications and writing skills in both English and Bahasa Indonesia;
• Proven record of strong interpersonal and liaison skills and ability to work in sensitive and challenging policy environments.
• Proven record of strong performance working in teams (teamwork) as well as working independently to deliver quality work.
• Women and persons with disability strongly encouraged to apply.

HOW TO APPLY

Please submit

1) Your CV

2) A cover letter addressing the selection criteria

APPLICATIONS CLOSE Wednesday, 24 September 2025, max 5 PM Jakarta Time

Encouraging applications from people with disabilities

As part of our commitment to inclusion, we actively encourage applications from people with disabilities (PWDs). We are also committed to providing reasonable accommodation throughout the recruitment process and in the workplace to support the success and well-being of employees with disabilities. Candidates requiring any adjustments to participate equitably, may contact SKALA People & Culture unit at and we will work with the candidate to find the right solution. This information is strictly confidential; used solely to strengthen our inclusive hiring efforts and ensure we provide any support needed. Your disclosure will not impact on recruitment decisions.

Should this role be of interest, we encourage you to apply as soon as possible. Kindly note only shortlisted applicants will be contacted.

DT Global is committed to child protection and safeguarding the welfare of children in the delivery of our international development programs. We are committed to Safety and the Prevention of Sexual Abuse and Harassment (PSEAH), and bribery prevention. DT Global is an equal opportunity employer and we encourage women, men, people with diverse backgrounds and people living with disabilities to apply. This program is funded by the Australian Government and Managed by DT Global.

GenEd is an education innovation initiative dedicated to empowering teachers and students with 21st-century skills. Through dynamic training programs, workshops, and consultations, GenEd equips educators with innovative tools and strategies to create engaging, future-ready learning environments.

We are looking for a highly organized Program Support to ensure a seamless and impactful program experience. This program is offered to international participants.

Key Responsibilities:

• Provide administrative and logistical support for all program activities, workshops, and events.
• Assist in preparing schedules, materials, and documentation before and during the program.
• Liaise with local partners, venues, and service providers to ensure seamless operations.
• Support communication and coordination with participants and facilitators.
• Handle on-the-ground problem solving with a calm and professional attitude.

Requirements:

• Fluent in English (spoken and written) — essential.
• Experience in event organizing/coordination.
• Extensive general knowledge about Indonesia (history, economy, industries, culture, society, and current affairs).
• Excellent organizational skills and keen attention to detail.
• Strong leadership, facilitation, and public speaking skills.
• Ability to solve problems on the ground and in dynamic environments.

Contract Details:

Project-based contract (Duration aligned with program timeline).

• Develop and implement strategic plans for humanitarian aid programs.
• Oversee program implementation, ensuring timely and effective delivery of services.
• Manage program budgets, financial reporting, and resource allocation.
• Coordinate activities with field teams, local partners, and international organizations.
• Secure funding through proposal development and donor engagement.
• Monitor and evaluate program impact, reporting on key performance indicators.
• Ensure compliance with donor requirements and humanitarian standards.
• Conduct risk assessments and implement mitigation strategies.
• Provide leadership and mentorship to program staff.
• Champion principles of accountability, transparency, and impartiality.

• Master's degree in International Development, Humanitarian Affairs, or related field.
• 7+ years of experience in humanitarian program management.
• Proven track record of managing complex aid programs and large budgets.
• Experience with major institutional donors (USAID, ECHO, UN agencies).
• Strong strategic planning, operational, and leadership skills.
• Excellent analytical, reporting, and proposal writing abilities.
• Proficiency in program monitoring and evaluation methodologies.
• Ability to work effectively in a remote, fast-paced environment.
• Strong negotiation and stakeholder management skills.
• Commitment to humanitarian principles and international aid standards.

• Recruit, screen, and onboard new volunteers, ensuring a good fit with program needs.
• Develop and implement volunteer training programs and materials.
• Coordinate volunteer schedules and assignments across various projects.
• Serve as the primary point of contact for volunteers, addressing their inquiries and concerns.
• Maintain accurate volunteer records, including hours contributed and contact information.
• Facilitate communication between volunteers and program staff, ensuring clear expectations and feedback loops.
• Assist in the planning and execution of volunteer appreciation events and recognition initiatives.
• Provide administrative support for program activities, including data entry and document preparation.
• Help track program progress and gather data for reporting purposes.
• Support the development and implementation of new volunteer engagement strategies.
• Ensure compliance with the organization's policies and procedures related to volunteer management.
• Contribute to creating a positive and supportive environment for all volunteers.

• Bachelor's degree in Social Sciences, Non-profit Management, Psychology, or a related field is preferred.
• Minimum of 2-3 years of experience in volunteer coordination, program support, or a related role within the non-profit sector.
• Demonstrated experience in recruitment, training, and management of volunteers.
• Excellent communication, interpersonal, and active listening skills.
• Strong organizational and time management abilities, with a keen eye for detail.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and Google Workspace.
• Experience with volunteer management software is a plus.
• Ability to work independently and collaboratively in a remote setting.
• A genuine commitment to the mission and values of the organization.
• Adaptable, patient, and empathetic approach to working with diverse individuals.
• Must have reliable internet connectivity and a dedicated workspace.

• Provide administrative and logistical support to the program team, including scheduling meetings, managing correspondence, and maintaining records.
• Assist in the development and execution of program activities and events.
• Help prepare program reports, presentations, and other documentation.
• Maintain accurate databases and filing systems for program participants, activities, and resources.
• Coordinate communication with program beneficiaries, partners, and stakeholders.
• Assist in the monitoring and evaluation of program activities, collecting data as required.
• Process program-related documentation, such as invoices, reimbursement requests, and attendance sheets.
• Support the recruitment and onboarding of volunteers or temporary staff for program activities.
• Conduct research on relevant topics to support program development and strategy.
• Ensure compliance with organizational policies and procedures in all program-related tasks.
• Manage office supplies and equipment related to program operations.
• Liaise with other departments within the organization to ensure efficient program delivery.

• High school diploma or equivalent; Associate's or Bachelor's degree in a relevant field is preferred.
• Minimum of 2 years of experience in an administrative support role, preferably within the non-profit sector.
• Strong organizational and time management skills, with excellent attention to detail.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Excellent written and verbal communication skills.
• Ability to work effectively as part of a team and independently when required.
• A commitment to the mission and values of the organization.
• Basic understanding of program management principles is an asset.
• Ability to handle sensitive information with discretion and confidentiality.
• Experience with database management or CRM systems is a plus.

• Assist in the recruitment and onboarding process for new apprentices, including managing applications and preparing materials.
• Provide administrative support for the apprenticeship program, including scheduling meetings, maintaining records, and preparing reports.
• Help organize and coordinate virtual and in-person training sessions, workshops, and networking events.
• Serve as a point of contact for apprentices, answering inquiries and providing basic guidance.
• Support the Program Coordinator in monitoring apprentice progress and collecting feedback.
• Help manage program communication channels, ensuring timely dissemination of information.
• Assist in updating program documentation and resources.
• Coordinate with host employers to facilitate intern placements and address logistical needs.
• Contribute to tracking program metrics and gathering data for reporting purposes.
• Perform general office duties as required to support the apprenticeship team.
• Assist in identifying areas for program improvement and implementing new initiatives.

• Currently pursuing or recently completed a degree in Human Resources, Education, Business Administration, or a related field.
• Strong organizational and administrative skills, with attention to detail.
• Excellent communication and interpersonal skills, comfortable interacting with students and professionals.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and virtual collaboration tools.
• Ability to work effectively both independently and as part of a team.
• Proactive and eager to learn about program management and talent development.
• Prior experience in an administrative or support role is a plus.
• Familiarity with apprenticeship programs or internships is beneficial.
• Must be able to commute to the office in Medan for hybrid work requirements.

Responsibilities:

• Assist patients who have been referred by the program coordinator either through health screening or referral from attending physician) in locating available funding sources.
• Provide patients and their families financial advice, background assessment and where applicable, supports the patient with the necessary application to gain access to treatment in Malaysia.
• Maintain ongoing communication with enrolled patients to maximize financial assistance available to comply with the treatment duration as directed by the attending physician.

Qualifications:

• Understanding of oncology or rare diseases patient access support/programs
• Understanding of financing sources, procedures, and flows for different patients.
• Experience as a PSP Nurse or Coordinator
• Experience with PPT and Excel or any reporting tools: desired

• Coordinate the planning, execution, and monitoring of community support programs and projects.
• Develop program materials, outreach strategies, and communication plans to engage target communities.
• Liaise with community stakeholders, local organizations, and beneficiaries to identify needs and facilitate program participation.
• Manage program logistics, including scheduling, resource allocation, and budget tracking.
• Recruit, train, and supervise volunteers and program staff as needed.
• Collect and analyze program data, preparing reports on progress, outcomes, and challenges.
• Ensure programs are delivered in accordance with organizational objectives and ethical standards.
• Facilitate workshops, training sessions, and community meetings.
• Build and maintain effective relationships with community partners and beneficiaries.
• Identify opportunities for program improvement and innovation.
• Respond to community inquiries and provide information about available services.
• Ensure proper documentation and record-keeping for all program activities.

• Bachelor's degree in Social Work, Community Development, Sociology, Public Administration, or a related field.
• Minimum of 3 years of experience in program coordination, community engagement, or social services.
• Demonstrated understanding of community development principles and practices.
• Excellent organizational, planning, and time management skills.
• Strong written and verbal communication abilities, with the capacity to communicate effectively with diverse groups.
• Proficiency in Microsoft Office Suite and familiarity with program management software.
• Ability to work independently with minimal supervision and as part of a remote team.
• Problem-solving skills and the ability to adapt to changing circumstances.
• A proactive approach and a commitment to social justice and community empowerment.
• Experience in volunteer coordination is a plus.