1,351 Resident Services jobs in Indonesia

Community Support Lead - Social Services

17141 Purwakarta, West Java IDR8000000 Monthly WhatJobs

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Job Description

full-time
Our client is seeking a dedicated and compassionate Community Support Lead to manage and coordinate social care services in Bekasi, West Java, ID . This vital role involves leading a team of community support workers in delivering high-quality care and assistance to vulnerable individuals and families. The Community Support Lead will be responsible for developing, implementing, and overseeing support programs, ensuring they meet the diverse needs of the community. You will play a key part in assessing client needs, developing care plans, and facilitating access to essential resources such as healthcare, housing, and employment assistance. Strong leadership and exceptional interpersonal skills are essential for this position.

Key responsibilities include: Supervising and mentoring a team of social care professionals; managing case assignments and ensuring timely follow-up; collaborating with local government agencies, NGOs, and community organizations to build strong referral networks; monitoring program effectiveness and client outcomes; ensuring adherence to ethical standards and best practices in social work; managing program budgets and resources; and responding to community needs and emergencies. The ideal candidate will have a deep understanding of social welfare systems, child protection, and mental health support. A passion for making a positive difference in people's lives and a commitment to empowering individuals and families are paramount.

Qualifications:
  • Bachelor's or Master's degree in Social Work, Sociology, Psychology, or a related field.
  • Minimum of 5 years of experience in community services, social work, or a related field, with at least 2 years in a supervisory or lead role.
  • Demonstrated experience in case management, care planning, and client advocacy.
  • Strong understanding of social welfare policies and community resources.
  • Excellent leadership, team management, and motivational skills.
  • Exceptional communication, empathy, and active listening abilities.
  • Proven ability to build and maintain relationships with diverse stakeholders.
  • Experience in crisis intervention and conflict resolution is a plus.
  • Familiarity with local social services networks in Bekasi is advantageous.
  • Commitment to promoting social justice and equality.
This is a meaningful opportunity to lead impactful community initiatives and contribute to the well-being of the local population.
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Community Support Manager - Social Services

20232 Medan, North Sumatra IDR7500000 Monthly WhatJobs

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Job Description

full-time
Our client is a reputable organization dedicated to providing essential services and support to the community. They are seeking a compassionate and experienced Community Support Manager to lead their team in Medan, North Sumatra, ID . This role is instrumental in ensuring the effective delivery of social care programs and services to individuals and families in need. The ideal candidate will possess strong leadership skills, a deep understanding of social work principles, and a passion for making a positive impact. You will be responsible for overseeing case management, developing service plans, coordinating with external agencies, and managing a team of social workers and support staff. This position requires excellent interpersonal and communication skills, with the ability to build trust and rapport with clients from diverse backgrounds. You will also be involved in program development, staff training, and ensuring adherence to ethical standards and regulatory requirements. This role operates on a hybrid model, offering a blend of on-site leadership and remote administrative flexibility. The ability to advocate for clients, manage resources effectively, and foster a supportive team environment is crucial. We are looking for a dedicated and empathetic professional committed to improving the lives of vulnerable individuals and families within the community.

Responsibilities:
  • Manage and supervise a team of social workers and community support staff.
  • Oversee the provision of social care services, including case management and counseling.
  • Develop and implement effective service delivery plans for clients.
  • Conduct assessments of client needs and connect them with appropriate resources.
  • Liaise with government agencies, non-profit organizations, and community partners.
  • Ensure compliance with all relevant social service regulations and ethical standards.
  • Monitor program effectiveness and client outcomes, making necessary adjustments.
  • Develop and deliver training for staff on best practices in social care.
  • Manage program budgets and resources efficiently.
  • Promote a culture of empathy, respect, and empowerment among clients and staff.
Qualifications:
  • Bachelor's degree in Social Work, Psychology, Sociology, or a related field. Master's degree preferred.
  • Minimum of 5 years of experience in social work or community support services, with at least 2 years in a supervisory or management role.
  • Thorough knowledge of social welfare systems, community resources, and relevant legislation.
  • Strong leadership, team management, and problem-solving skills.
  • Excellent communication, counseling, and interpersonal abilities.
  • Experience in case management, needs assessment, and service plan development.
  • Ability to work effectively in a hybrid environment and manage diverse responsibilities.
  • Empathy, compassion, and a strong commitment to social justice.
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Remote Community Support Coordinator - Social Services

29401 Batam, Riau Islands IDR7500000 Annually WhatJobs

Posted 6 days ago

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Job Description

full-time
Our client, a dedicated organization providing vital community and social care services, is seeking a compassionate and organized Community Support Coordinator. This is a hybrid role, requiring you to balance remote work with on-site engagement within the **Batam, Riau Islands, ID** community. You will play a key role in connecting individuals and families with essential support services, advocating for their needs, and facilitating access to resources that enhance their well-being. Your work will directly impact the lives of vulnerable populations, providing a crucial bridge between community members and the support systems available.

Responsibilities:
  • Assess the needs of individuals and families seeking social care services, providing initial consultations and referrals.
  • Connect clients with appropriate community resources, including healthcare, housing, education, employment services, and mental health support.
  • Develop and maintain a comprehensive database of local social services providers and resources.
  • Provide ongoing support and follow-up to clients, ensuring they are receiving the necessary assistance and addressing any emerging challenges.
  • Advocate on behalf of clients with service providers and government agencies to ensure equitable access to support.
  • Organize and facilitate community outreach events and information sessions to raise awareness of available services.
  • Collaborate with partner organizations and community stakeholders to enhance service delivery and coordinate efforts.
  • Maintain accurate and confidential client records, documenting interactions and progress.
  • Assist in the development and implementation of new social programs and initiatives.
  • Provide emotional support and crisis intervention when necessary, guiding individuals towards appropriate professional help.

The ideal candidate will possess a Bachelor's degree in Social Work, Psychology, Sociology, or a related field. Previous experience working in social services, community outreach, or a client support role is highly desirable. Strong knowledge of local social support systems and community resources in the **Batam, Riau Islands, ID** area is a significant advantage. Exceptional empathy, active listening skills, and the ability to build rapport with diverse populations are essential. Excellent communication, organizational, and problem-solving skills are required. The ability to work effectively both independently and as part of a team, managing a hybrid schedule, is crucial. Our client offers a fulfilling opportunity to make a tangible difference in the community, working with a supportive team dedicated to improving lives.
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Remote Community Support Specialist - Social Services

28112 Pekanbaru, Riau IDR5 Monthly WhatJobs

Posted 8 days ago

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Job Description

full-time
Our client is seeking a compassionate and dedicated Remote Community Support Specialist to join their vital social care team. This fully remote position allows you to make a meaningful difference in the lives of individuals and families by providing essential support, guidance, and resources. You will be responsible for engaging with community members, assessing their needs, and connecting them with appropriate social services, welfare programs, and support networks. The ideal candidate possesses exceptional empathy, strong communication skills, and a deep understanding of social work principles and community resources. You will act as a crucial link between individuals in need and the services available to assist them, ensuring accessibility and fostering a sense of empowerment.

This role requires the ability to listen attentively, provide emotional support, and navigate complex situations with sensitivity and professionalism. You will maintain confidential records, document client interactions, and collaborate with other social workers, community organizations, and government agencies to coordinate care and advocate for clients. The successful candidate must be adept at problem-solving, resourceful in identifying solutions, and capable of managing a caseload effectively from a remote setting. A commitment to social justice and a passion for helping others are paramount. This is an opportunity to contribute to positive social impact and support vulnerable populations, working flexibly and making a difference from anywhere. Join our client's dedicated team and become a beacon of support in the community.

Key Responsibilities:
  • Provide direct support and guidance to community members.
  • Assess individual and family needs for social services.
  • Connect clients with appropriate resources, programs, and agencies.
  • Conduct follow-up communications to ensure needs are met.
  • Maintain accurate and confidential client records.
  • Advocate for clients' needs within service systems.
  • Collaborate with partner organizations and government agencies.
  • Offer emotional support and crisis intervention when necessary.
  • Educate community members about available resources and benefits.
  • Contribute to program development and improvement based on community feedback.
Qualifications:
  • Bachelor's degree in Social Work, Psychology, Sociology, or a related field.
  • Experience in community outreach, social services, or a related field.
  • Strong understanding of social welfare systems and community resources.
  • Excellent empathy, active listening, and communication skills.
  • Proficiency in case management and record-keeping.
  • Ability to work independently and manage time effectively in a remote environment.
  • Strong problem-solving and crisis intervention abilities.
  • Knowledge of relevant legal and ethical standards in social care.
  • Passion for community development and social justice.
  • Computer literacy and familiarity with virtual communication tools.
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Remote Community Support Manager (Social Services)

70114 Banjarmasin, South Kalimantan IDR15000000 Monthly WhatJobs

Posted 8 days ago

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Job Description

full-time
Our client, a non-profit organization dedicated to enhancing community well-being and social welfare, is seeking a compassionate and organized Community Support Manager to lead their remote support initiatives. This role is crucial in ensuring that individuals and families receive timely, effective, and empathetic assistance. You will oversee a team of remote support staff, develop program strategies, and ensure the efficient delivery of services that address critical social needs. This position requires exceptional leadership, strong communication skills, and a deep commitment to making a positive social impact.

Key Responsibilities:
  • Lead and manage a team of remote community support specialists, providing guidance, training, and performance oversight.
  • Develop, implement, and refine protocols and procedures for providing effective community support services via remote channels.
  • Oversee the intake and assessment process for individuals seeking assistance, ensuring needs are accurately identified and appropriate resources are allocated.
  • Monitor service delivery to ensure adherence to program guidelines, quality standards, and ethical practices.
  • Collaborate with local government agencies, NGOs, and community partners to coordinate services and expand outreach efforts.
  • Develop and manage program budgets, ensuring efficient allocation of resources.
  • Analyze service data and feedback to identify trends, measure program effectiveness, and recommend improvements.
  • Ensure the confidentiality and security of client information in compliance with data protection regulations.
  • Create and deliver training materials for support staff on relevant social issues, service delivery techniques, and technology usage.
  • Advocate for the needs of the community served and contribute to policy recommendations aimed at improving social welfare.
  • Serve as a primary point of contact for escalated client concerns and complex cases.
Qualifications:
  • Bachelor's degree in Social Work, Psychology, Sociology, Public Administration, or a related field. A Master's degree is preferred.
  • Minimum of 5 years of experience in social services, community development, or a related non-profit sector role, with at least 2 years in a supervisory or management capacity.
  • Proven experience in managing remote teams and implementing remote service delivery models.
  • Strong understanding of social issues, community needs assessment, and resource management.
  • Excellent interpersonal, communication, and conflict-resolution skills.
  • Proficiency in case management software and other relevant technologies for remote team collaboration and client management.
  • Demonstrated ability to develop and implement program strategies and policies.
  • Strong organizational and time management skills, with the ability to manage multiple priorities.
  • Empathy, patience, and a commitment to client-centered support.
  • Fluency in English is required; knowledge of Bahasa Indonesia is highly beneficial.
This is a unique opportunity to lead impactful social programs from a remote location, making a tangible difference in the lives of many. If you are a dedicated leader passionate about community empowerment and social justice, we encourage you to apply.
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Senior Social Services Coordinator

17112 Bekasi, West Java IDR8000000 Annually WhatJobs

Posted 8 days ago

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Job Description

full-time
Our client is a reputable organization dedicated to enhancing community well-being and is seeking a compassionate and organized Senior Social Services Coordinator to join their team in Bekasi, West Java, ID . This role adopts a hybrid work model, blending office-based responsibilities with opportunities for remote work. You will be responsible for managing and coordinating a range of social care programs and services, ensuring they meet the needs of the community effectively and compassionately. Your duties will include assessing client needs, developing care plans, and connecting individuals and families with appropriate resources and support systems. You will also supervise a team of social workers and support staff, providing guidance, training, and performance management. Collaboration with external agencies, government bodies, and community stakeholders will be a key aspect of this role, fostering strong partnerships to expand service reach. The ideal candidate will possess extensive experience in social work or community services, with a proven ability to manage programs and lead teams. Excellent interpersonal, communication, and crisis intervention skills are essential. You should have a deep understanding of social welfare policies, community resources, and best practices in care delivery. This position requires a commitment to advocacy, empathy, and continuous improvement in service provision. If you are passionate about making a difference in people's lives and possess the leadership skills to drive impactful social programs, we encourage you to apply.

Key Responsibilities:
  • Oversee the planning, implementation, and evaluation of social service programs.
  • Conduct client assessments and develop individualized support plans.
  • Coordinate services and resources for clients and families.
  • Supervise and mentor social work staff and volunteers.
  • Build and maintain relationships with community partners and agencies.
  • Manage program budgets and ensure efficient resource allocation.
  • Develop and deliver training sessions for staff and community members.
  • Advocate for clients' needs and ensure access to appropriate services.
  • Maintain accurate client records and program documentation.
  • Respond to community needs and emerging social issues.
Qualifications:
  • Bachelor's degree in Social Work, Sociology, Psychology, or a related field.
  • Minimum of 4 years of experience in social services or community program management.
  • Demonstrated experience in program coordination and staff supervision.
  • In-depth knowledge of social welfare systems and community resources.
  • Strong understanding of case management principles and practices.
  • Excellent communication, interpersonal, and conflict resolution skills.
  • Ability to work effectively in a hybrid environment.
  • Commitment to social justice and client advocacy.
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Remote Social Services Coordinator

46111 Cirebon, West Java IDR10000000 Annually WhatJobs

Posted 8 days ago

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Job Description

full-time
Our client is looking for a compassionate and organized Remote Social Services Coordinator to join their dedicated team. This role is vital in connecting individuals and families with essential community resources and support services. Working entirely remotely, you will play a key role in assessing client needs, providing information and referrals, and advocating for clients to ensure they receive appropriate care. Responsibilities include maintaining accurate client records, coordinating with service providers, developing resource guides, and offering emotional support. The ideal candidate will have a Bachelor's degree in Social Work, Psychology, Sociology, or a related field, and at least 3 years of experience in social services, case management, or community outreach. Strong empathy, excellent listening skills, and the ability to communicate effectively with diverse populations are essential. Proficiency in case management software and a deep understanding of local social service networks are highly desirable. This remote position requires a self-starter with excellent time management and organizational skills, capable of working independently while collaborating virtually with team members and external agencies. If you are passionate about helping others and thrive in a remote work environment, we encourage you to apply and make a meaningful impact.
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Director of Social Services

10110 Jakarta Pusat, Jakarta IDR30 Annually WhatJobs

Posted 8 days ago

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Job Description

full-time
Our client, a leading non-profit organization dedicated to community well-being, is seeking an accomplished and compassionate Director of Social Services to lead our comprehensive support programs. This role is structured as a fully remote position, enabling you to manage and innovate our services from anywhere. You will be responsible for the strategic planning, development, and oversight of all social service initiatives, ensuring they meet the evolving needs of the communities we serve. Key responsibilities include managing a team of social workers and program staff, developing and implementing effective service delivery models, securing funding through grant writing and donor relations, and ensuring compliance with all relevant regulations and ethical standards. You will also play a vital role in fostering partnerships with other community organizations, government agencies, and stakeholders to maximize our impact. The ideal candidate will possess a Master's degree in Social Work, Public Administration, or a related field, with a minimum of 10 years of progressive experience in social services management and program development. Proven leadership abilities, strong financial acumen, and exceptional grant writing and fundraising skills are essential. A deep understanding of social issues, community needs assessment, and evidence-based interventions is required. Excellent communication, interpersonal, and advocacy skills are paramount for inspiring staff, engaging stakeholders, and championing our mission. This remote leadership opportunity offers the chance to make a profound difference in the lives of individuals and families by shaping impactful social programs within a supportive and mission-driven organization.
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Remote Social Services Coordinator

50132 Semarang, Central Java IDR6500000 Annually WhatJobs

Posted 8 days ago

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Job Description

full-time
Our client is actively seeking a compassionate and dedicated Remote Social Services Coordinator to provide vital support to individuals and families in need, all from a remote location. This role is essential for connecting our beneficiaries with crucial resources, case management, and community support networks. The ideal candidate will possess a strong background in social work, community development, or a related field, coupled with excellent empathy, communication, and organizational skills. You will be responsible for assessing client needs, developing individualized support plans, coordinating services, and advocating for clients' well-being. This is a fully remote position, demanding self-discipline, excellent time management, and the ability to work effectively from home.

Key Responsibilities:
  • Conduct needs assessments for individuals and families seeking social services.
  • Develop and implement comprehensive case management plans tailored to client needs.
  • Connect clients with appropriate community resources, such as healthcare, housing, employment assistance, and educational programs.
  • Provide emotional support, counseling, and advocacy for clients.
  • Monitor client progress and adjust support plans as necessary.
  • Maintain accurate and confidential client records and documentation.
  • Collaborate with partner organizations and service providers to ensure coordinated care.
  • Organize and facilitate remote support groups and informational sessions.
  • Respond to client inquiries and emergencies promptly and effectively.
  • Stay updated on available social services, government programs, and community resources.
  • Prepare reports on client outcomes and service delivery metrics.
  • Adhere to ethical standards and confidentiality guidelines in social work practice.
  • Promote client empowerment and self-sufficiency.
  • Participate in team meetings and professional development opportunities.
  • Contribute to the development and improvement of service delivery protocols.

Qualifications:
  • Bachelor's degree in Social Work, Psychology, Sociology, Human Services, or a related field. A Master's degree is preferred.
  • Minimum of 3 years of experience in social work, case management, or community support roles.
  • Demonstrated experience in client needs assessment and developing support plans.
  • Strong knowledge of social service systems, community resources, and relevant legislation.
  • Excellent interpersonal, communication, and active listening skills.
  • High level of empathy, compassion, and patience.
  • Proficiency in using case management software and standard office applications.
  • Ability to work independently with minimal supervision in a remote setting.
  • Strong organizational and time management skills.
  • Ability to handle sensitive information with confidentiality and professionalism.
  • Experience in crisis intervention is a plus.
  • Passion for helping others and making a positive impact.
If you are driven by a desire to serve and excel in a remote work environment, this is an ideal opportunity to make a significant difference in the lives of others.
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Remote Social Services Coordinator

10110 Jakarta Pusat, Jakarta IDR9 Annually WhatJobs

Posted 8 days ago

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Job Description

full-time
Our client, a leading non-profit organization dedicated to community welfare, is seeking a compassionate and highly organized Remote Social Services Coordinator to manage and deliver essential support services to individuals and families in need. This role requires a strong commitment to social justice, excellent communication skills, and the ability to connect clients with vital resources from a remote capacity. You will play a crucial role in empowering vulnerable populations and facilitating access to care and assistance.

Responsibilities:
  • Assessing client needs and developing individualized service plans.
  • Coordinating and connecting clients with appropriate social services, healthcare providers, and community resources.
  • Providing case management, advocacy, and support to clients throughout their service journey.
  • Maintaining accurate and confidential client records in accordance with organizational policies and privacy regulations.
  • Monitoring client progress and adjusting service plans as necessary.
  • Liaising with external agencies, government bodies, and community partners to ensure seamless service delivery.
  • Facilitating referrals and follow-up to ensure clients receive timely and comprehensive support.
  • Developing and maintaining a comprehensive directory of available social services and resources.
  • Educating clients about their rights and available benefits.
  • Contributing to program development and evaluation initiatives.
  • Participating in remote team meetings and professional development opportunities.

Qualifications:
  • Bachelor's degree in Social Work, Psychology, Sociology, Public Health, or a related field. A Master's degree is a plus.
  • Minimum of 3 years of experience in social work, case management, or a related field.
  • Strong understanding of social welfare systems, community resources, and relevant legislation.
  • Excellent interviewing, assessment, and counseling skills.
  • Exceptional interpersonal and communication skills, with the ability to build rapport and trust with diverse populations.
  • Proficiency in using case management software and other digital communication tools for remote work.
  • Strong organizational and time management skills, with the ability to manage a caseload effectively.
  • Empathy, patience, and a genuine commitment to helping others.
  • Ability to work independently and collaboratively in a remote setting.
  • Must be legally authorized to work in Indonesia and have a reliable internet connection.

This fully remote position offers a meaningful opportunity to make a difference in the lives of others within the community. Join our client's dedicated team and contribute to building a stronger, more supportive society.
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