1,351 Resident Services jobs in Indonesia
Community Support Lead - Social Services
Posted today
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Key responsibilities include: Supervising and mentoring a team of social care professionals; managing case assignments and ensuring timely follow-up; collaborating with local government agencies, NGOs, and community organizations to build strong referral networks; monitoring program effectiveness and client outcomes; ensuring adherence to ethical standards and best practices in social work; managing program budgets and resources; and responding to community needs and emergencies. The ideal candidate will have a deep understanding of social welfare systems, child protection, and mental health support. A passion for making a positive difference in people's lives and a commitment to empowering individuals and families are paramount.
Qualifications:
- Bachelor's or Master's degree in Social Work, Sociology, Psychology, or a related field.
- Minimum of 5 years of experience in community services, social work, or a related field, with at least 2 years in a supervisory or lead role.
- Demonstrated experience in case management, care planning, and client advocacy.
- Strong understanding of social welfare policies and community resources.
- Excellent leadership, team management, and motivational skills.
- Exceptional communication, empathy, and active listening abilities.
- Proven ability to build and maintain relationships with diverse stakeholders.
- Experience in crisis intervention and conflict resolution is a plus.
- Familiarity with local social services networks in Bekasi is advantageous.
- Commitment to promoting social justice and equality.
Community Support Manager - Social Services
Posted today
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Responsibilities:
- Manage and supervise a team of social workers and community support staff.
- Oversee the provision of social care services, including case management and counseling.
- Develop and implement effective service delivery plans for clients.
- Conduct assessments of client needs and connect them with appropriate resources.
- Liaise with government agencies, non-profit organizations, and community partners.
- Ensure compliance with all relevant social service regulations and ethical standards.
- Monitor program effectiveness and client outcomes, making necessary adjustments.
- Develop and deliver training for staff on best practices in social care.
- Manage program budgets and resources efficiently.
- Promote a culture of empathy, respect, and empowerment among clients and staff.
- Bachelor's degree in Social Work, Psychology, Sociology, or a related field. Master's degree preferred.
- Minimum of 5 years of experience in social work or community support services, with at least 2 years in a supervisory or management role.
- Thorough knowledge of social welfare systems, community resources, and relevant legislation.
- Strong leadership, team management, and problem-solving skills.
- Excellent communication, counseling, and interpersonal abilities.
- Experience in case management, needs assessment, and service plan development.
- Ability to work effectively in a hybrid environment and manage diverse responsibilities.
- Empathy, compassion, and a strong commitment to social justice.
Remote Community Support Coordinator - Social Services
Posted 6 days ago
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Responsibilities:
- Assess the needs of individuals and families seeking social care services, providing initial consultations and referrals.
- Connect clients with appropriate community resources, including healthcare, housing, education, employment services, and mental health support.
- Develop and maintain a comprehensive database of local social services providers and resources.
- Provide ongoing support and follow-up to clients, ensuring they are receiving the necessary assistance and addressing any emerging challenges.
- Advocate on behalf of clients with service providers and government agencies to ensure equitable access to support.
- Organize and facilitate community outreach events and information sessions to raise awareness of available services.
- Collaborate with partner organizations and community stakeholders to enhance service delivery and coordinate efforts.
- Maintain accurate and confidential client records, documenting interactions and progress.
- Assist in the development and implementation of new social programs and initiatives.
- Provide emotional support and crisis intervention when necessary, guiding individuals towards appropriate professional help.
The ideal candidate will possess a Bachelor's degree in Social Work, Psychology, Sociology, or a related field. Previous experience working in social services, community outreach, or a client support role is highly desirable. Strong knowledge of local social support systems and community resources in the **Batam, Riau Islands, ID** area is a significant advantage. Exceptional empathy, active listening skills, and the ability to build rapport with diverse populations are essential. Excellent communication, organizational, and problem-solving skills are required. The ability to work effectively both independently and as part of a team, managing a hybrid schedule, is crucial. Our client offers a fulfilling opportunity to make a tangible difference in the community, working with a supportive team dedicated to improving lives.
Remote Community Support Specialist - Social Services
Posted 8 days ago
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This role requires the ability to listen attentively, provide emotional support, and navigate complex situations with sensitivity and professionalism. You will maintain confidential records, document client interactions, and collaborate with other social workers, community organizations, and government agencies to coordinate care and advocate for clients. The successful candidate must be adept at problem-solving, resourceful in identifying solutions, and capable of managing a caseload effectively from a remote setting. A commitment to social justice and a passion for helping others are paramount. This is an opportunity to contribute to positive social impact and support vulnerable populations, working flexibly and making a difference from anywhere. Join our client's dedicated team and become a beacon of support in the community.
Key Responsibilities:
- Provide direct support and guidance to community members.
- Assess individual and family needs for social services.
- Connect clients with appropriate resources, programs, and agencies.
- Conduct follow-up communications to ensure needs are met.
- Maintain accurate and confidential client records.
- Advocate for clients' needs within service systems.
- Collaborate with partner organizations and government agencies.
- Offer emotional support and crisis intervention when necessary.
- Educate community members about available resources and benefits.
- Contribute to program development and improvement based on community feedback.
- Bachelor's degree in Social Work, Psychology, Sociology, or a related field.
- Experience in community outreach, social services, or a related field.
- Strong understanding of social welfare systems and community resources.
- Excellent empathy, active listening, and communication skills.
- Proficiency in case management and record-keeping.
- Ability to work independently and manage time effectively in a remote environment.
- Strong problem-solving and crisis intervention abilities.
- Knowledge of relevant legal and ethical standards in social care.
- Passion for community development and social justice.
- Computer literacy and familiarity with virtual communication tools.
Remote Community Support Manager (Social Services)
Posted 8 days ago
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Key Responsibilities:
- Lead and manage a team of remote community support specialists, providing guidance, training, and performance oversight.
- Develop, implement, and refine protocols and procedures for providing effective community support services via remote channels.
- Oversee the intake and assessment process for individuals seeking assistance, ensuring needs are accurately identified and appropriate resources are allocated.
- Monitor service delivery to ensure adherence to program guidelines, quality standards, and ethical practices.
- Collaborate with local government agencies, NGOs, and community partners to coordinate services and expand outreach efforts.
- Develop and manage program budgets, ensuring efficient allocation of resources.
- Analyze service data and feedback to identify trends, measure program effectiveness, and recommend improvements.
- Ensure the confidentiality and security of client information in compliance with data protection regulations.
- Create and deliver training materials for support staff on relevant social issues, service delivery techniques, and technology usage.
- Advocate for the needs of the community served and contribute to policy recommendations aimed at improving social welfare.
- Serve as a primary point of contact for escalated client concerns and complex cases.
- Bachelor's degree in Social Work, Psychology, Sociology, Public Administration, or a related field. A Master's degree is preferred.
- Minimum of 5 years of experience in social services, community development, or a related non-profit sector role, with at least 2 years in a supervisory or management capacity.
- Proven experience in managing remote teams and implementing remote service delivery models.
- Strong understanding of social issues, community needs assessment, and resource management.
- Excellent interpersonal, communication, and conflict-resolution skills.
- Proficiency in case management software and other relevant technologies for remote team collaboration and client management.
- Demonstrated ability to develop and implement program strategies and policies.
- Strong organizational and time management skills, with the ability to manage multiple priorities.
- Empathy, patience, and a commitment to client-centered support.
- Fluency in English is required; knowledge of Bahasa Indonesia is highly beneficial.
Senior Social Services Coordinator
Posted 8 days ago
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Key Responsibilities:
- Oversee the planning, implementation, and evaluation of social service programs.
- Conduct client assessments and develop individualized support plans.
- Coordinate services and resources for clients and families.
- Supervise and mentor social work staff and volunteers.
- Build and maintain relationships with community partners and agencies.
- Manage program budgets and ensure efficient resource allocation.
- Develop and deliver training sessions for staff and community members.
- Advocate for clients' needs and ensure access to appropriate services.
- Maintain accurate client records and program documentation.
- Respond to community needs and emerging social issues.
- Bachelor's degree in Social Work, Sociology, Psychology, or a related field.
- Minimum of 4 years of experience in social services or community program management.
- Demonstrated experience in program coordination and staff supervision.
- In-depth knowledge of social welfare systems and community resources.
- Strong understanding of case management principles and practices.
- Excellent communication, interpersonal, and conflict resolution skills.
- Ability to work effectively in a hybrid environment.
- Commitment to social justice and client advocacy.
Remote Social Services Coordinator
Posted 8 days ago
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Director of Social Services
Posted 8 days ago
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Remote Social Services Coordinator
Posted 8 days ago
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Job Description
Key Responsibilities:
- Conduct needs assessments for individuals and families seeking social services.
- Develop and implement comprehensive case management plans tailored to client needs.
- Connect clients with appropriate community resources, such as healthcare, housing, employment assistance, and educational programs.
- Provide emotional support, counseling, and advocacy for clients.
- Monitor client progress and adjust support plans as necessary.
- Maintain accurate and confidential client records and documentation.
- Collaborate with partner organizations and service providers to ensure coordinated care.
- Organize and facilitate remote support groups and informational sessions.
- Respond to client inquiries and emergencies promptly and effectively.
- Stay updated on available social services, government programs, and community resources.
- Prepare reports on client outcomes and service delivery metrics.
- Adhere to ethical standards and confidentiality guidelines in social work practice.
- Promote client empowerment and self-sufficiency.
- Participate in team meetings and professional development opportunities.
- Contribute to the development and improvement of service delivery protocols.
Qualifications:
- Bachelor's degree in Social Work, Psychology, Sociology, Human Services, or a related field. A Master's degree is preferred.
- Minimum of 3 years of experience in social work, case management, or community support roles.
- Demonstrated experience in client needs assessment and developing support plans.
- Strong knowledge of social service systems, community resources, and relevant legislation.
- Excellent interpersonal, communication, and active listening skills.
- High level of empathy, compassion, and patience.
- Proficiency in using case management software and standard office applications.
- Ability to work independently with minimal supervision in a remote setting.
- Strong organizational and time management skills.
- Ability to handle sensitive information with confidentiality and professionalism.
- Experience in crisis intervention is a plus.
- Passion for helping others and making a positive impact.
Remote Social Services Coordinator
Posted 8 days ago
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Job Description
Responsibilities:
- Assessing client needs and developing individualized service plans.
- Coordinating and connecting clients with appropriate social services, healthcare providers, and community resources.
- Providing case management, advocacy, and support to clients throughout their service journey.
- Maintaining accurate and confidential client records in accordance with organizational policies and privacy regulations.
- Monitoring client progress and adjusting service plans as necessary.
- Liaising with external agencies, government bodies, and community partners to ensure seamless service delivery.
- Facilitating referrals and follow-up to ensure clients receive timely and comprehensive support.
- Developing and maintaining a comprehensive directory of available social services and resources.
- Educating clients about their rights and available benefits.
- Contributing to program development and evaluation initiatives.
- Participating in remote team meetings and professional development opportunities.
Qualifications:
- Bachelor's degree in Social Work, Psychology, Sociology, Public Health, or a related field. A Master's degree is a plus.
- Minimum of 3 years of experience in social work, case management, or a related field.
- Strong understanding of social welfare systems, community resources, and relevant legislation.
- Excellent interviewing, assessment, and counseling skills.
- Exceptional interpersonal and communication skills, with the ability to build rapport and trust with diverse populations.
- Proficiency in using case management software and other digital communication tools for remote work.
- Strong organizational and time management skills, with the ability to manage a caseload effectively.
- Empathy, patience, and a genuine commitment to helping others.
- Ability to work independently and collaboratively in a remote setting.
- Must be legally authorized to work in Indonesia and have a reliable internet connection.
This fully remote position offers a meaningful opportunity to make a difference in the lives of others within the community. Join our client's dedicated team and contribute to building a stronger, more supportive society.