3,099 Residential Property Manager jobs in Indonesia

• Oversee daily operations of residential properties.
• Develop and implement effective leasing and marketing strategies.
• Screen potential tenants and manage lease agreements.
• Serve as the primary contact for tenant inquiries and concerns.
• Coordinate and manage property maintenance and repair services.
• Ensure compliance with all landlord-tenant laws and regulations.
• Manage rent collection, budgeting, and financial reporting for properties.
• Conduct property inspections and ensure high standards of upkeep.
• Address and resolve tenant disputes and issues promptly.
• Maintain positive relationships with tenants, vendors, and stakeholders.

• Proven experience in residential property management.
• In-depth knowledge of landlord-tenant laws and real estate regulations.
• Proficiency with property management software (e.g., Yardi, AppFolio).
• Strong understanding of leasing, tenant relations, and financial management.
• Excellent communication, negotiation, and conflict-resolution skills.
• Highly organized with exceptional attention to detail.
• Ability to manage multiple properties and tasks effectively in a remote environment.
• Proactive problem-solving approach.
• Relevant property management certifications are a plus.
• Bachelor's degree in Business Administration, Real Estate, or a related field preferred.

• Oversee the day-to-day operations of a residential property portfolio.
• Manage tenant relations, including handling inquiries, resolving complaints, and ensuring tenant satisfaction.
• Oversee the leasing process, including marketing vacant units, screening prospective tenants, and executing lease agreements.
• Conduct regular property inspections to ensure properties are well-maintained and in compliance with regulations.
• Coordinate and supervise maintenance and repair work, ensuring timely and cost-effective completion.
• Manage property budgets, including rent collection, expense management, and financial reporting.
• Enforce lease terms and property rules, addressing any violations promptly and professionally.
• Develop and maintain strong relationships with vendors, contractors, and service providers.
• Ensure compliance with all local, state, and federal housing laws and regulations.
• Contribute to strategies for maximizing property value and occupancy rates.

• Minimum of 3 years of experience in property management, preferably with residential portfolios.
• Demonstrated experience in tenant relations, leasing, and rent collection.
• Strong understanding of property maintenance, repair coordination, and vendor management.
• Proficiency in property management software and basic accounting principles.
• Excellent communication, interpersonal, and negotiation skills.
• Ability to handle stressful situations and resolve conflicts effectively.
• Strong organizational and time-management skills, with the ability to multitask.
• Knowledge of real estate laws and regulations in Indonesia.
• Valid driver's license and reliable transportation.
• Bachelor's degree in Business Administration, Real Estate, or a related field is advantageous.

• Manage all day-to-day operations of a portfolio of residential properties, including leasing, tenant relations, maintenance, and financial management.
• Develop and implement strategies to optimize occupancy rates, rental income, and property value.
• Oversee the tenant lifecycle, from marketing and lead generation to lease signing, move-in, rent collection, and move-out.
• Ensure prompt and effective response to tenant inquiries, concerns, and maintenance requests.
• Coordinate and supervise maintenance and repair activities, working with vendors and ensuring work is completed to high standards.
• Prepare and present regular financial reports, including budgets, variance analysis, and rent rolls.
• Ensure compliance with all local, state, and federal housing laws and regulations.
• Conduct regular property inspections to assess condition and identify potential issues.
• Build and maintain positive relationships with tenants, owners, and service providers.
• Lead and mentor junior property management staff, fostering a team-oriented and customer-focused approach.

• Bachelor's degree in Real Estate, Business Administration, or a related field.
• Minimum of 5 years of progressive experience in residential property management.
• Proven track record of successfully managing a property portfolio and achieving financial objectives.
• Strong understanding of leasing laws, landlord-tenant regulations, and property maintenance best practices.
• Proficiency in property management software (e.g., Yardi, AppFolio) and Microsoft Office Suite.
• Excellent communication, negotiation, and interpersonal skills.
• Demonstrated leadership abilities and experience managing remote teams.
• Ability to work independently, prioritize tasks, and manage time effectively in a remote environment.
• Strong problem-solving skills and a proactive approach to identifying and resolving issues.
• Valid real estate license or willingness to obtain one is preferred.

Job Description

About the Role:

• Build and maintain strong relationships with tenants, acting as the primary contact for lease-related matters and issue resolution.
• Oversee leasing documentation, compliance, renewals, and amendments to ensure accuracy and timeliness.
• Collaborate with internal teams (property management, finance, legal) to support leasing processes and smooth operations.
• Monitor lease performance, collections, and occupancy levels, providing reports and recommendations to senior management.
• Support negotiation and execution of lease agreements in alignment with company policies and client objectives.

About You:

• Bachelor's degree graduate with a proven experience in leasing, tenant relations, or property management with strong administrative and contractual knowledge.
• Excellent communication both in English & Bahasa and relationship management skills to engage with tenants, landlords, and stakeholders effectively.
• Detail-oriented with strong organizational skills and ability to manage multiple leasing transactions simultaneously.
• Familiarity with lease agreements, documentation standards, and local real estate regulations.
• Proactive problem-solver with the ability to navigate complex situations and deliver tenant satisfaction.

Why join Cushman & Wakefield?

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;

• Being part of a growing global company;
• Career development and a promote from within culture;
• An organisation committed to Diversity and Inclusion

We're committed to providing work-life balance for our people in an inclusive, rewarding environment.

We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.

We have a vision of the future, where people simply belong.

That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status.

We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.

Job Deskripsi:

• Menyusun dan memastikan implementasi anggaran tahunan sesuai persetujuan.
• Memastikan pembuatan dan pendistribusia informasi dalam bentuk media komunikasi (seperti: Newsletter, Blast informasi melalui WhatsApp dan Poster Event ) diterima dengan baik.
• Menyusun, mendistribusikan, dan mengelola hasil evaluasi survei kepuasan pelanggan sebagai dasar peningkatan kualitas layanan.
• Melakukan pemeriksaan seluruh area fasilitas agar berfungsi sesuai dengan kegunaannya.
• Membuat dan melakukan pengawasan kesesuaian kegiatan tahunan Tenant Relations agar berjalan sesuai dengan rencana.

Kriteria:

• Pendidikan min. S1 dengan pengalaman selama 3 tahun sebagai Tenant Relations Manager/Property Management.
• Memiliki kemampuan komunikasi yang baik dalam Bahasa Indonesia dan Bahasa Inggris, baik lisan maupun tulisan.
• Mampu menangani keluhan secara cepat, tepat, dan dengan pendekatan yang berorientasi pada kepuasan pelanggan.

JOB DESCRIPTION

1. Provide personalized premium customer service to PI Members in closing the sale and responding to special requests

2. Responsible for administering & monitoring budgets, handling financial transactions and maintaining confidential information

3. Ensure that day-to-day department operations run smoothly and efficiently

4. Maintaining records and databases, including filing and organizing documents and correspondence (including: domicile letters, IMB, PBB)

5. Scheduling appointments and meetings, and coordination calendars for multiple team members

6. Managing office supplies and equipment, including ordering new items as needed

EDUCATION

Bachelor Degree or higher in Communication

EXPERIENCE

Experiences min 2 years in Tenant Relations, preferably in retail industry

Prior experience in Communication or Public Relations

FUNCTIONAL TECHNICAL SKILLS

Broad understanding of tenant relation trend

General knowledge of mall operations

Service excellence

Interpersonal skill

Analytical Skills

Networking skills

English Communication, both verbal and writing

• Oversee the day-to-day operations of a luxury residential property portfolio, ensuring exceptional service delivery.
• Develop and implement strategic property management plans to maximize asset value and resident satisfaction.
• Manage tenant relations, including leasing, rent collection, lease renewals, and conflict resolution.
• Conduct regular property inspections, identifying maintenance needs and coordinating timely repairs and upkeep.
• Oversee vendor contracts, negotiate service agreements, and ensure quality of work.
• Develop and manage annual operating budgets, controlling expenses and optimizing revenue streams.
• Ensure compliance with all local, state, and federal housing laws and regulations.
• Prepare regular financial and operational reports for property owners and stakeholders.
• Lead and motivate on-site property staff (if applicable, e.g., leasing agents, maintenance personnel) remotely through effective communication and performance management.
• Implement and oversee marketing and leasing strategies to minimize vacancies and attract high-quality residents.
• Respond to emergency situations promptly and effectively.

• Bachelor's degree in Real Estate, Business Administration, Finance, or a related field.
• Minimum of 7-10 years of progressive experience in property management, with a significant focus on luxury residential properties.
• Proven track record of successful budget management, tenant retention, and operational excellence.
• In-depth knowledge of landlord-tenant laws, fair housing regulations, and property management best practices.
• Exceptional leadership, communication, negotiation, and interpersonal skills.
• Proficiency in property management software (e.g., Yardi, AppFolio) and MS Office Suite.
• Strong analytical and problem-solving abilities.
• Ability to work independently, manage multiple priorities, and make sound decisions in a remote environment.
• Experience in overseeing capital improvement projects is a plus.
• Valid real estate license or property management certification is highly desirable.

• Oversee all aspects of property operations, including maintenance, repairs, landscaping, and security.
• Develop and manage annual operating budgets, including forecasting expenses and optimizing revenue.
• Conduct regular property inspections to ensure high standards of upkeep and identify potential issues.
• Manage tenant relations, addressing inquiries, resolving complaints, and ensuring lease compliance.
• Supervise and train on-site property staff, including maintenance technicians and concierge teams.
• Coordinate with vendors and contractors for specialized services, ensuring quality and cost-effectiveness.
• Implement and enforce property rules and regulations, ensuring a safe and desirable living environment.
• Handle emergency situations promptly and effectively, coordinating response efforts.
• Prepare regular financial reports and performance analyses for senior management.
• Maintain accurate property records, leases, and tenant files.
• Develop and execute strategies to enhance property value and tenant retention.
• Stay informed about local real estate market trends and relevant legislation.

• Bachelor's degree in Real Estate, Business Administration, Hospitality Management, or a related field.
• Minimum of 5 years of progressive experience in property management, with a significant focus on luxury residential properties.
• Proven track record of successful budget management and operational oversight.
• Strong knowledge of building systems, maintenance, and facilities management.
• Excellent leadership, communication, and interpersonal skills.
• Proficiency in property management software and MS Office Suite.
• Experience in conflict resolution and tenant dispute management.
• Ability to work independently and make sound decisions under pressure.
• Demonstrated ability to build and maintain positive relationships with residents, staff, and vendors.
• Valid driver's license and willingness to be on-call as needed.
• A passion for providing exceptional service in a luxury environment.