186 Residential Support jobs in Indonesia
Senior Support Worker, Residential Care
Posted 6 days ago
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Job Description
Responsibilities:
- Provide direct personal care and support to residents according to their individual care plans.
- Assist residents with daily living activities, including hygiene, mobility, and feeding.
- Monitor residents' health and well-being, reporting any changes to the care manager.
- Administer medications as prescribed and document accurately.
- Create and maintain a safe, supportive, and stimulating environment for residents.
- Supervise and mentor junior support workers, providing guidance and training.
- Conduct regular resident assessments and contribute to care plan reviews.
- Communicate effectively with residents, families, healthcare professionals, and other staff.
- Ensure compliance with all relevant policies, procedures, and regulations.
- Promote resident independence and choice at all times.
- Minimum of a diploma in Nursing, Social Work, or a related field; relevant care certifications are essential.
- At least 3-5 years of experience working in a social care or residential care setting.
- Proven experience in a senior or supervisory role within care.
- Excellent understanding of care principles, safeguarding, and best practices.
- Strong communication, listening, and interpersonal skills.
- Ability to work effectively in a team and manage challenging behaviors.
- Proficiency in medication administration and record-keeping.
- Empathy, patience, and a strong commitment to resident welfare.
- Flexibility to work shifts, including evenings, weekends, and holidays.
Senior Community Support Worker - Residential Care
Posted 8 days ago
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Job Description
Key Responsibilities:
- Provide direct personal care and support to residents, including assistance with daily living activities (e.g., bathing, dressing, meal preparation).
- Develop and implement individualized care plans in collaboration with residents, families, and healthcare professionals.
- Monitor residents' physical and emotional well-being, reporting any changes or concerns to the care manager.
- Administer medications as prescribed and maintain accurate records.
- Organize and facilitate social, recreational, and therapeutic activities.
- Offer emotional support and counseling to residents, promoting a safe and supportive environment.
- Assist with household management tasks to ensure a clean and comfortable living space.
- Mentor and guide junior support staff, providing training and supervision as needed.
- Maintain accurate and confidential resident records and documentation.
- Liaise with external agencies, healthcare providers, and families to coordinate care.
Qualifications:
- Diploma or Certificate in Community Services, Social Work, Nursing, or a related field.
- Minimum of 3-5 years of experience in community services, social care, or a similar residential care setting.
- Previous experience in a senior or supervisory role is highly desirable.
- Demonstrated understanding of person-centered care principles.
- Excellent interpersonal, communication, and active listening skills.
- Ability to remain calm and professional in challenging situations.
- Proficiency in record-keeping and documentation.
- Empathy, compassion, and a genuine desire to help others.
- Knowledge of safeguarding vulnerable adults and child protection procedures.
- First Aid and CPR certification is a plus.
This is a rewarding opportunity to make a tangible difference in the lives of individuals requiring ongoing support. If you are a dedicated and caring professional with leadership potential, we encourage you to apply.
Senior Social Support Worker
Posted 8 days ago
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Job Description
Responsibilities:
- Provide direct social support and counseling to individuals and families facing challenges such as poverty, domestic violence, mental health issues, or substance abuse.
- Conduct comprehensive psychosocial assessments to identify clients' needs, strengths, and goals.
- Develop, implement, and monitor individualized support plans in collaboration with clients.
- Advocate on behalf of clients to ensure access to essential services, including housing, healthcare, employment, and legal aid.
- Connect clients with relevant community resources, referral agencies, and support groups.
- Maintain accurate and confidential client records in accordance with organizational policies and ethical standards.
- Facilitate support groups and workshops (virtually) on topics relevant to client needs.
- Collaborate with other service providers, government agencies, and community partners to coordinate care.
- Provide crisis intervention and emotional support as needed.
- Stay updated on relevant social policies, legislation, and best practices in social work.
- Mentor and provide guidance to junior support staff and volunteers.
- Represent the organization in community forums and professional networks.
- Continuously assess and evaluate the effectiveness of support interventions.
- Bachelor's degree in Social Work, Psychology, Sociology, or a related human services field. A Master's degree is preferred.
- Minimum of 4 years of professional experience in social work, case management, or community support services.
- Strong understanding of human behavior, social issues, and community resources.
- Proven ability to build rapport and trust with diverse client populations.
- Excellent assessment, counseling, and crisis intervention skills.
- Exceptional communication, listening, and interpersonal skills.
- Proficiency in using virtual communication tools and client management software.
- Ability to work independently, manage caseloads effectively, and prioritize tasks in a remote setting.
- Knowledge of relevant laws, regulations, and ethical principles governing social work practice.
- Empathy, patience, and a non-judgmental approach.
- Fluency in Bahasa Indonesia and strong English communication skills are required.
Senior Social Support Worker
Posted 8 days ago
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Job Description
The successful candidate will play a crucial role in providing comprehensive support services to vulnerable individuals and families within the community. You will be responsible for conducting needs assessments, developing personalized support plans, and coordinating access to essential resources such as housing, healthcare, and employment services. This role requires a compassionate individual with a strong understanding of social welfare systems and a commitment to empowering individuals to achieve their full potential.
Key Responsibilities:
- Conduct in-depth assessments of client needs, identifying social, emotional, and practical challenges.
- Develop and implement tailored support strategies in collaboration with clients and their families.
- Provide counseling and emotional support, helping clients navigate difficult life circumstances.
- Connect clients with community resources, government programs, and other support networks.
- Maintain accurate and confidential client records, documenting progress and outcomes.
- Advocate for client rights and ensure access to services.
- Collaborate with other professionals, including healthcare providers, educators, and legal aid services, to ensure holistic client care.
- Provide guidance and mentorship to junior support staff.
- Stay updated on best practices and relevant legislation in social care.
- Participate in team meetings and case reviews to share insights and improve service delivery.
- Bachelor's degree in Social Work, Psychology, Sociology, or a related field.
- Minimum of 5 years of experience in community and social care, with a proven track record of working with diverse populations.
- In-depth knowledge of social welfare policies and resources in Indonesia.
- Excellent communication, interpersonal, and active listening skills.
- Strong problem-solving and critical-thinking abilities.
- Proficiency in case management software and general office applications.
- Ability to work independently and manage a caseload effectively in a remote setting.
- Empathy, patience, and a non-judgmental attitude.
- Fluency in Bahasa Indonesia is essential; proficiency in English is a plus.
- Must have a reliable internet connection and a dedicated workspace for remote work.
Remote Social Support Worker
Posted 8 days ago
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Job Description
As a Social Support Worker, you will be responsible for assessing client needs, developing personalized support plans, and connecting them with appropriate community services and resources. Your role involves active listening, empathetic communication, and empowering individuals to achieve their goals. This position requires a strong understanding of social service systems and a genuine desire to make a positive difference in people's lives.
Key responsibilities:
- Conduct needs assessments for individuals and families seeking support.
- Develop and implement tailored support plans in collaboration with clients.
- Provide counseling and emotional support to clients facing various challenges.
- Connect clients with relevant community resources, such as housing assistance, healthcare, and employment services.
- Advocate for clients' needs within social service systems and other agencies.
- Maintain confidential and accurate client records.
- Facilitate access to information and resources through digital platforms.
- Offer guidance on problem-solving and coping strategies.
- Collaborate with other professionals and organizations to ensure comprehensive client care.
- Monitor client progress and adjust support plans as needed.
Qualifications:
- Bachelor's degree in Social Work, Psychology, Sociology, or a related field.
- Previous experience in social work, counseling, or community support.
- Strong understanding of social service programs and community resources.
- Excellent active listening, empathy, and communication skills.
- Proficiency in using video conferencing and communication tools.
- Ability to work independently with minimal supervision in a remote setting.
- Strong organizational skills and attention to detail in record-keeping.
- A genuine passion for helping others and advocating for vulnerable populations.
- Knowledge of relevant legal and ethical guidelines for social work practice.
- Reliable internet connection and a suitable remote work environment.
Remote Social Support Specialist
Posted today
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Job Description
Key responsibilities include:
- Providing direct support and case management to clients via phone, video calls, and secure messaging.
- Conducting needs assessments to identify social, emotional, and practical challenges faced by clients.
- Connecting clients with appropriate community resources, such as housing assistance, employment services, healthcare providers, and legal aid.
- Developing and implementing individualized support plans in collaboration with clients.
- Monitoring client progress and providing ongoing support and encouragement.
- Educating clients about available services and empowering them to navigate complex systems.
- Maintaining accurate and confidential client records in accordance with ethical and legal standards.
- Collaborating with partner organizations and agencies to coordinate services and advocate for clients.
- Responding to client inquiries and concerns in a timely and professional manner.
- Participating in team meetings, case conferences, and professional development activities.
- Advocating for the needs of clients within the community and broader systems.
- Ensuring the delivery of culturally sensitive and inclusive support services.
- Documenting interactions and outcomes meticulously for reporting purposes.
Remote Social Support Specialist
Posted 8 days ago
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Job Description
Key Responsibilities:
- Respond promptly and empathetically to user inquiries and concerns received via various communication channels (e.g., email, chat, forums, social media).
- Provide accurate information, guidance, and support related to community guidelines, platform features, and available resources.
- Moderate online discussions and content, ensuring adherence to community standards and terms of service.
- Identify and escalate complex issues or user conflicts to appropriate internal teams for resolution.
- Proactively engage with community members, fostering positive interactions and encouraging participation.
- Develop and maintain helpful resources, FAQs, and knowledge base articles to empower users.
- Monitor community sentiment and provide feedback to management regarding user needs and emerging issues.
- Assist in the organization and promotion of community events, webinars, and activities.
- Contribute to the continuous improvement of support processes and community management strategies.
- Maintain accurate records of user interactions and resolutions in our CRM system.
- Uphold the values and mission of our organization in all interactions.
- Identify potential risks or safety concerns within the community and report them immediately.
- Participate in team meetings and training sessions to stay updated on best practices.
Qualifications:
- Proven experience in customer support, community management, social work, or a related field.
- Excellent written and verbal communication skills, with a talent for empathetic and clear articulation.
- Strong understanding of online community dynamics and social media platforms.
- Demonstrated ability to handle sensitive situations with discretion and professionalism.
- Proficiency in using support ticketing systems and CRM software.
- Ability to work independently, manage time effectively, and maintain productivity in a remote setting.
- A genuine passion for helping others and building positive online environments.
- High school diploma or equivalent; a degree in social sciences, psychology, communications, or a related field is advantageous.
- Experience with conflict resolution and de-escalation techniques.
- Adaptability and willingness to learn new tools and processes.
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Remote Social Support Specialist
Posted 8 days ago
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Job Description
Remote Social Support Specialist
Posted 8 days ago
Job Viewed
Job Description
Key Responsibilities:
- Provide remote emotional support and guidance to clients via phone, chat, and email.
- Assess client needs and develop personalized support plans.
- Connect clients with relevant community resources, social services, and support groups.
- Educate clients on available resources and empower them to access services independently.
- Maintain accurate and confidential client records in the CRM system.
- Collaborate with a team of social support specialists to share best practices and insights.
- Stay informed about local and national social services and support initiatives.
- Respond to client inquiries promptly and professionally.
- Advocate for clients' needs within the service delivery system.
- Participate in ongoing training and professional development opportunities.
A Bachelor's degree in Social Work, Psychology, Sociology, or a related field is required. Previous experience in a social support, counseling, or community outreach role is highly desirable. Excellent active listening, empathy, and communication skills are essential. Proficiency with digital communication tools and CRM systems is necessary. The ability to work independently and manage your time effectively in a remote setting is crucial. A strong understanding of social issues and available support systems is important. This role offers a fulfilling career path and the chance to contribute positively to society.
Remote Social Support Specialist
Posted 8 days ago
Job Viewed