1,735 Retail Account Manager jobs in Indonesia

Job Description:

• Manage and develop a portfolio of key accounts in specific cluster.
• Establish and maintain strong relationships with key decision-makers, understanding their business needs and providing tailored solutions.
• Proactively identify new business opportunities, negotiate, and close deals to achieve sales targets and growth objectives.
• Coordinate with internal teams, including logistics, marketing, and customer service, to ensure a seamless customer experience and account management.
• Conduct regular account reviews, analyze sales data, and provide strategic insights to drive account performance and customer satisfaction

Job Requirements

• Bachelor's degree in Business, Marketing, or a related field.
• More than 3+ years of experience in key account management, preferably in the e-commerce or retail industry with Fashion background.
• Proven track record in managing and growing a portfolio of key accounts, with a focus on driving revenue.
• Strong negotiation and interpersonal skills, capable of building relationships and influencing stakeholders at all levels.
• Familiarity with the Indonesian market and its business landscape, as well as the Lazada platform and its operations.
• Fluent in Indonesian and English, with excellent communication and presentation abilities.
• Ability to work in a fast-paced environment, adapt to VUCA (volatility, uncertainty, complexity, and ambiguity), and thrive in a dynamic Lazada Indonesia team

Job Summary

This role is responsible for managing and growing HP's retail partner ecosystem. This role focuses on driving partner sales, enhancing HP profitability through joint business planning, recruiting and onboarding new partners, and maintaining strong partner relationships to ensure long-term satisfaction. The role balances transactional excellence with strategic relationship management, enabling partners to succeed while achieving HP's business objectives.

Responsibilities

• Acts as the expert to the partner for complex information regarding the organization's products, services, promotions, and configurations.
• Develops and maintains account plans to promote sales growth in adherence to legal procedures and requirements.
• Leads and oversees complex contract negotiations, ensuring terms and conditions meet both partner expectations and organizational objectives.
• Partners and transforms potential leads into joint sales activities; creates, fills in, and manages the funnel for deals with partners while achieving and/or exceeding quotas.
• Recruits new partners while providing risk assessment and business rationale for the organization's investments.
• Promotes and incorporates the organization's offerings to become a key part of the partner's business and solutions.
• Engages in transactional and relationship selling while working with and influencing a team of sales professionals.
• Mentors junior team members, sharing expertise, providing guidance, and contributing to their professional development.
• Monitors partner performance against targets, analyzing data, and providing insights to drive improvements and optimize outcomes.

Education & Experience Recommended

• Four-year or Graduate Degree in Sales, Marketing, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.
• Typically has 7-10 years of work experience, preferably in enterprise selling, channel & alliance, or a related field.

Preferred Certifications

NA

Knowledge & Skills

• Account Management
• Automation
• Business Development
• Business Planning
• Business To Business
• Channel Sales
• Customer Relationship Management
• Market Share
• Marketing
• Merchandising
• Outside Sales
• Product Knowledge
• Sales Management
• Sales Process
• Sales Prospecting
• Sales Strategy
• Sales Territory Management
• Salesforce
• Selling Techniques
• Value Propositions

Cross-Org Skills

• Effective Communication
• Results Orientation
• Learning Agility
• Digital Fluency
• Customer Centricity

Impact & Scope

• Impacts function and leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives.

Complexity

• Works on complex problems where analysis of situations or data requires an in-depth evaluation of multiple factors.

Disclaimer

• This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

#Li-Post

Hi, Progressive Talent

We believe that our employees are key to the strong future development of our brand. vivo encourages its employees to innovate and provides them with the necessary space and resources for their career to grow and develop.

Therefore we very excited to open this opportunity as our
Key Account Management Assistant

If you are someone with
:

• Bachelor's degree in any Major.
• Fluent in both English and Mandarin is required.
• Have minimum 1-2 years of experience in account management.
• Have experienced in smartphone industry or related industry is preferred.
• Willing to work in a multicultural environment, pressure and able to adapt to overseas business trips.
• Strong in Excel skills.
• Strong interpersonal and communication skills
• Ability to build and maintain strong relationships.
• Able to collaborate effectively with internal teams.

And you are ready to be:

• Responsible for tracking sales achievement in the agents system and calculating incentives based on key promotion policies.
• Handle price adjustment compensation and reconciliation of daily promotional activities.
• Manage policy applications for agents and handle related internal approval processes.
• Maintain and communicate closely with vivo agents to monitor sales targets and ensure that all agents follow HQ directives.
• Maintain communication across divisions to ensure objectives are aligned, and execution is going well with key account partners.

Apply for this position and be part of our #ProgressiveCommunity

About vivo

vivo is a technology company that creates great products based on a design-driven value, with smart devices and intelligent services as it's core. The company aims to build a bridge between humans and the digital world. Through unique creativity, vivo provides users with an increasingly convenient mobile and digital life.

Life At vivo Indonesia

vivo provides highly competitive remuneration and benefits along with comprehensive training and a career development path for all employees. At the same time we promote a culture of innovation, ensuring that our employees are constantly improving and moving forward. As long as we implementing our Benfen value which is do the right things and do the things right, we always to create a joyful workplace based on our global goals 'Live Smart, Play Smart'.

Know us better

Official Site:

Facebook:

Instagram:
@vivo_indonesia & @lifeatvivo_id

1. Mempertahankan existing client dengan memastikan kualitas product layanan sesuai dan berimpact pada meningkatnya bisnis perusahaan.
2. Mengkomunikasikan kebutuhan klien kepada tim internal agar produk atau layanan dapat disesuaikan dengan harapan mereka
3. Menegosiasikan syarat dan ketentuan kontrak untuk mencapai kesepakatan yang saling menguntungkan
4. Terlibat dalam pembuatan proposal untuk klien baru atau untuk memperbarui kontrak yang ada
5. Bekerja sama dengan tim penjualan, pemasaran, dan layanan pelanggan untuk memastikan eksekusi strategi yang efektif
6. Mengidentifikasi peluang baru dalam akun yang sudah ada untuk meningkatkan penjualan (big account)
7. Melakukan pencarian klien baru melalui jaringan profesional dan analisis pasar
8. Mengatasi masalah atau keluhan dari klien dengan cepat dan efektif untuk menjaga kepuasan mereka

Get to Know the Team

Grab B2B is the B2B SaaS team within Grab that helps to simplify business transportation, corporate food and package deliveries and related services for companies across Southeast Asia. We engage with top companies and top brands and it's imperative that we promote successful key account management in our organisation. We are looking for a Key Account Manager in our Grab B2B team to grow an expanding portfolio of top Indonesian corporate clients.

Get to Know the Role

You will manage a portfolio of corporate clients in Indonesia, driving revenue growth through upselling, cross-selling, and build strategic relationship with Logistics and Manufacturing accounts. Use Grab B2B product expertise and Salesforce CRM data to develop growth strategies, optimize client performance, and strengthen market position. You will report to the Manager, and you will work fully on-site.

The Critical Tasks You Will Perform

• You will oversee a portfolio of leading Logistics and Manufacturing accounts, using insights to foster relationship within the broader client's organization to increase upselling and cross-sell opportunities
• Create and sustain a pipeline of deals while monitoring performance against sales targets to reach revenue goals.
• Cultivate and nurture enduring relationships with Logistics and Manufacturing clients.
• Identify and address client needs and challenges.
• Gain a comprehensive understanding of Grab B2B products and business solutions.
• Use data and draw insights to present account plans and perform data analysis using Salesforce CRM
• Implement growth strategies tailored to specific accounts.
• Set revenue targets and develop business plans.
• Contribute to new programs and launch to strengthen Grab B2B's position as a market leader.

Responsibilities

About the Team With the mission of "Inspiring New Life and Helping

Good Business", Local Service is committed to becoming the most trusted local service platform for users and partners. In Local Service, through POI, Video, LIVE, Search, and other various products, services and roles related to life are creatively connected, making the daily life experience richer, more unique and more innovative. At the same time, Local Service creates an inclusive and fair healthy business environment, helping merchants, service providers, creators and other roles to continuously create revenue and improve efficiency.

We are looking for talented individuals to join our team in 2026. As a graduate, you will get opportunities to pursue bold ideas, tackle complex challenges, and unlock limitless growth. Launch your career where inspiration is infinite at TikTok.

Successful candidates must be able to commit to an onboarding date by end of year 2026. Please state your availability and graduation date clearly in your resume. Candidates can apply to a maximum of two positions and will be considered for jobs in the order you apply.

The application limit is applicable to TikTok and its affiliates' jobs globally. Applications will be reviewed on a rolling basis - we encourage you to apply early. Responsibilities:

1. Conduct analysis related to TTLS dining products, and identify pricing & product comparison with the industry. 2. Regularly monitor project progress and data metrics, proactively identifying and addressing potential issues. 3. Support BD team with key and tactical campaign collaborations and data insights.

2. Assist the BD team with various data analysis, operational tasks, that can contributed to improved workflow and efficiency. 5. Analyze operational processes and suggest improvements based on data and user feedback to enhance effectiveness.

Qualifications

Minimum Qualifications

• Bachelor's degree or above, internship with operation/business-related work experience.
• Clear logic, strong execution ability, data analysis ability, strong self-drive, and certain ability to resist pressure.
• Good communication skills, strong teamwork spirit, and a proactive mindset.

Fluent in English and Bahasa Indonesia as the role will oversee Indonesia market. Preferred Qualifications

• Preferred experience working as part of a global or international team.
• Preferred experience working with data.

By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: If you have any questions, please reach out to us at apac-

• Develop and execute strategic account plans to achieve sales targets and expand business within key retail accounts.
• Build and maintain strong, long-lasting relationships with key stakeholders at assigned retail partners.
• Identify and pursue new business opportunities within existing accounts and explore potential new key accounts.
• Negotiate contracts, pricing, and promotional terms with retail clients to maximize profitability and market share.
• Collaborate with internal teams, including marketing, logistics, and finance, to ensure seamless order processing, inventory management, and timely delivery.
• Analyze sales performance data, market trends, and competitor activities to identify opportunities and challenges.
• Prepare and deliver regular sales reports and presentations to both internal management and key clients.
• Manage customer feedback and resolve any issues or disputes promptly and effectively.
• Stay informed about product knowledge, industry trends, and competitive offerings.
• Represent the company professionally at trade shows, industry events, and client meetings.

• Bachelor's degree in Business Administration, Marketing, Sales, or a related field.
• Minimum of 4-6 years of experience in sales, preferably in Key Account Management within the FMCG or retail sector.
• Proven track record of successfully meeting and exceeding sales targets.
• Excellent negotiation, communication, and presentation skills.
• Strong understanding of the retail sales environment and distribution channels in Indonesia.
• Ability to build rapport and establish trust with clients at various levels.
• Proficiency in CRM software and sales management tools.
• Strong analytical and problem-solving skills.
• Ability to work independently and manage time effectively.
• Familiarity with the Banten retail market is highly desirable.

• Developing and maintaining strong, long-lasting relationships with key retail accounts.
• Proactively identifying and pursuing new business opportunities within existing accounts.
• Developing and implementing strategic sales plans to expand market share and achieve revenue goals.
• Negotiating contracts, pricing, and promotional terms with key decision-makers.
• Conducting regular business reviews with clients to assess performance and identify areas for improvement.
• Collaborating with internal teams (marketing, logistics, product development) to ensure client satisfaction and seamless order fulfillment.
• Analyzing sales data and market trends to forecast sales and identify potential challenges and opportunities.
• Presenting product information and sales proposals to clients.
• Managing client issues and resolving them promptly and effectively.
• Attending industry trade shows and events to represent the company and network with potential clients.

Account Manager Retail & Project (Cash Register Machine / POS Peripheral):

• Sales who focus on selling Cash Register Machine / POS Peripheral & AIDC Solution.
• Responsible for selling Cash Register Machine / POS Peripheral & AIDC Solution by search new account ( Retail & Project ), develop and managing key accounts, maintaining a long term relationship with accounts and maximizing sales opportunities within them ( Retail & Project ).

Main Duties :

• Find, create, searching and looking own new customer who want buy Cash Register Machine / POS Peripheral & AIDC Product (end user) through canvasing, cold calling, visiting, meeting and etc.
• Meeting, presentation, visiting, negotiating, dealing and selling to new customer is a must.
• Create project, tandem with Partners or directly search End User and or assign to Partners.
• Selling Cash Register Machine / POS Peripheral & AIDC Product to customer "Project / Retail Partners".
• Generate, create, develop and manage the "Project / Retail Partners" ( Consultant, System Integrator, IT Consultant, Master Dealer, Dealer, Reseller and End User ).
• Determines annual and gross-profit plans by forecasting and developing annual sales quotas.
• Projecting expected sales volume and profit for existing and new partners ( Consultant, Contractor, System Integrator, IT Consultant, Master Dealer, Dealer, Reseller and End User ).

Requirement :

• Maximum 30 years old.
• Minimum Bachelor degree (S1).
• Must attach the recent photograph in this position.
• Have own a vehichle ( Motor / Car ) and Laptop is a must.
• Having experienced minimum 1 years in Sales & Marketing.
• Keep update with Technology Trend (Software, Hardware, Solution & Services).
• Able to communicate in English both oral and written is a must (Active).
• Able to communicate in mandarin is our priority.
• Computer skill is a must (MS office, MS outlook, Internet, etc).
• Willing to work in west Jakarta - Meruya & Puri area (Head Office) and ready to outside jabodetabek for business trip (road show) or create project or open new market.