135 Security Personnel jobs in Indonesia

In-house Security Personnel

Kota Surabaya, East Java IDR30000000 - IDR50000000 Y Raka Residence surabaya

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Job Description

Raka Residence surabaya sedang membuka lowongan untuk posisi Penuh waktu In-house Security Personnel di Dukuh Kupang, Jawa Timur. Lamar sekarang untuk menjadi bagian dari tim kami.

Kualifikasi pekerjaan:

  • Tersedia jam fleksibel
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In-house Security Personnel

Bogor, West Java IDR60000000 Y Sinergi Satria Perkasa

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Job Description

Sinergi Satria Perkasa sedang membuka lowongan untuk posisi Penuh waktu In-house Security Personnel di Kedungbadak, Jawa Barat. Lamar sekarang untuk menjadi bagian dari tim kami.

Kualifikasi pekerjaan:

  • Tersedia jam fleksibel
  • Gaji yang diinginkan: Rp5,000,000 per bulan

  • Usia maks 40 tahun

  • Sehat Jasmani & Rohani serta berpostur baik
  • Pendidikan Min. SMA/SMK - sederajat
  • Berpengalaman min. 1 tahun di penjagaan Office atau gudang
  • Memiliki KTA & Izajah Gada Pratama/Gada Madya
  • Tidak Memiliki Catatan Kriminal
  • Memilikli kemampuan komunikasi yang baik
  • Bersedia bekerja shifting
  • Jujur, Sopan, Disiplin dan memiliki Ketegasan
  • Mampu bekerja secara team
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Loss Prevention Staff

Bandung, West Java IDR60000000 - IDR80000000 Y CV TRIAS HUTAMA

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Job Description

CV TRIAS HUTAMA sedang membuka lowongan untuk posisi Penuh waktu Loss Prevention Staff di Bandung Regency, West Java. Lamar sekarang untuk menjadi bagian dari tim kami.

Persyaratan untuk peran ini:

  • Mencari kandidat untuk bekerja pada:
  • Senin pagi
  • Senin siang
  • Selasa pagi
  • Selasa siang
  • Rabu pagi
  • Rabu siang
  • Kamis pagi
  • Kamis siang
  • Jumat pagi
  • Jumat siang
  • Sabtu pagi
  • Sabtu siang
  • Minggu pagi
  • Minggu siang

Tugas dan Tanggung Jawab

  • Melakukan pengawasan terhadap aktivitas operasional untuk mencegah pencurian, kecurangan, atau penyalahgunaan aset perusahaan.
  • Melaksanakan pemeriksaan rutin di area kerja, gudang, dan titik rawan kehilangan.
  • Memantau CCTV serta sistem keamanan lain secara berkala.
  • Melakukan investigasi internal atas dugaan kehilangan atau kecurangan, serta menyusun laporan kejadian.
  • Memberikan rekomendasi langkah pencegahan kerugian kepada manajemen.
  • Membantu dalam penerapan SOP keamanan dan kepatuhan perusahaan.
  • Melakukan koordinasi dengan tim keamanan, HRD, dan departemen lain terkait isu keamanan atau kepatuhan.

Kualifikasi

  • Pendidikan minimal SMA/SMK (lebih disukai D3/S1 semua jurusan).
  • Pengalaman kerja di bidang keamanan, audit internal, atau loss prevention lebih diutamakan.
  • Memiliki kemampuan observasi yang baik, teliti, dan berintegritas tinggi.
  • Komunikatif, mampu bekerja sama dalam tim maupun mandiri.
  • Mampu bekerja dengan sistem shift (jika diperlukan).
  • Memahami penggunaan CCTV dan sistem keamanan menjadi nilai tambah.
  • Sehat jasmani dan rohani.
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Loss Prevention Manager

IDR60000000 - IDR120000000 Y Marriott International, Inc

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Job Description

Additional Information

Job Number

Job CategoryLoss Prevention & Security

LocationRenaissance Bali Uluwatu Resort & Spa, Jalan Pantai Balangan 1 No 1, Ungasan, Bali, Bali, Indonesia, 80361

ScheduleFull Time

Located Remotely?N

Position Type Management

The position is intended for Indonesian nationality only.

JOB SUMMARY

Assists the Director of Security in managing security operations on a daily basis. Areas of responsibilities include the protection and safety of property assets, employees, guests and property, accident and fire prevention and response. Ensures the continuous protection of guests, employees and hotel assets. Maintains logs, certifications and documents required by law and Standard Operating Procedures.

CANDIDATE PROFILE

Education and Experience

  • High school diploma or GED; 3 years experience in the security/loss prevention or related professional area.

OR

  • 2-year degree from an accredited university in Criminal Justice or related major; 1 year experience in the security/loss prevention or related professional area.

CORE WORK ACTIVITIES

Managing Security Operations

  • Assists in the development and implementation of emergency procedures.

  • Recommends follow-up action for security breaches.

  • Conducts investigation of all losses of property assets and refers to proper management for disposition.

  • Deploys security staff to effectively monitor and protect property assets.

  • Complies with all Corporate Security safety and security management guidelines and procedures.

  • Completes proper documentation and reports all employee accident and general liability incidents to Claims Reporting Service.

  • Conducts periodic patrols of entire property and parking areas.

  • Recognizes success across areas of responsibility.

  • Handles guest problems and complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

  • Identifies and makes recommendations for minimizing physical hazards and unsafe work practices.

  • Implements action plans to monitor and control risk.

  • Keeps abreast of local criminal activity as it may impact property.

  • Maintains required reports and documentation regarding patrols of property and parking areas.

  • Inspects all security equipment and ensures it is fully functioning.

  • Provides means for obtaining necessary medical attention on a timely basis.

  • Conducts hourly employee performance appraisals according to Standard Operating Procedures.

  • Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.

  • Completes disciplinary procedures and documentation according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.

  • Maintains first aid and CPR certifications required for Security officers.

  • Implements local authority requirement for security and safety.

Leading Security Teams

  • Attends pre- and post-convention and weekly forecast meetings to understand group needs and gather critical information to communicate to security officers.

  • Celebrates successes by publicly recognizing the contributions of team members.

  • Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.

  • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

  • Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.

  • Encourages and builds mutual trust, respect, and cooperation among team members.

  • Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

  • Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.

  • Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.

  • Serves as a role model to demonstrate appropriate behaviors.

Providing and Ensuring Exceptional Customer Service

  • Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.

  • Empowers employees to provide excellent customer service.

  • Meets quality standards and customer expectations on a daily basis.

  • Provides services that are above and beyond for customer satisfaction and retention.

Conducting Human Resources Activities

  • Assists in minimizing cost of accident claims through aggressive claims management.

  • Brings issues to the attention of Human Resources as necessary.

  • Strives to improve service performance.

  • Administers property policies fairly and consistently.

Additional Responsibilities

  • Analyzes information and evaluates results to choose the best solution and solve problems.

  • Develops and maintains a working relationship with local law enforcement authorities.

  • Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.

  • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

  • Provides guidance in setting health and safety policies and standards.

  • Coordinates with Event Sales for VIP escort and media control for large events.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We're looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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Loss Prevention Supervisor

IDR90000000 - IDR120000000 Y The Luxury Collection

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Job Description

Additional Information
Indonesians Only

Job Number

Job Category
Loss Prevention & Security

Location
The Sira a Luxury Collection Resort and Spa Lombok, Dusun Sira Barat, Lombok, West Nusa Tenggara, Indonesia, 83352VIEW ON MAP

Schedule
Full Time

Located Remotely?
N

Position Type
Non-Management

Position Summary
Patrol all areas of the property; secure rooms; assist guests with room access. Conduct emergency response drills, daily physical hazard/safety inspections, investigations, interviews, and key control audit. Monitor Closed Circuit Televisions and alarm systems. Authorize, monitor, and document access to secured areas. Assist guests/employees during emergency situations. Respond to accidents, contact EMS or administer first aid/CPR as required. Gather information and complete reports. Maintain confidentiality of reports/documents, release information to authorized individuals. Defuse disturbances in accordance with company policies and procedures. Resolve safety hazard situations. Handle all interruptions and complaints. Escort unwelcome persons from the property. Ensure compliance with alcoholic beverage control laws. Call for assistance using proper code responses. Provide proper paperwork to employees.

Assist management in training, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.

Preferred Qualifications
Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 2 years of related work experience.

Supervisory Experience: At least 1 year of supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.

From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination's cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International.
Be
where you can do your best work,
begin
your purpose,
belong
to an amazing global team, and
become
the best version of you.

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Loss Prevention Staff

Ubud, Bali IDR6000000 - IDR8000000 Y Pelangi Bakery &gift

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Job Description

Pelangi Bakery &gift sedang membuka lowongan untuk posisi Penuh waktu Loss Prevention Staff di Tulikup, Bali. Lamar sekarang untuk menjadi bagian dari tim kami.

Kualifikasi pekerjaan:

  • Tersedia jam fleksibel

Kami hari ini sedang mencari kandidat yang bisa memenuhi kualifikasi diantaranya:Pendidikan minimal D3/S1 Semua jurusan

Memiliki pengalaman minimal 2 tahun dibidang yang sama

Mampu mengamati dengan teliti untuk mendeteksi kerugian

Menguasai Ms. Office dengan baik

Memiliki kemampuan untuk bereaksi dengan cepat dan tepat dalam situasi yang darurat

Cv dan lamaran kerja

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Loss Prevention Manager

Manado, North Sulawesi IDR120000000 - IDR240000000 Y Marriott International

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Job Description

Additional Information

Job Number

Job CategoryLoss Prevention & Security

LocationManado Marriott Resort & Spa, Paputungan Likupang Barat, Manado, Indonesia, Indonesia, 95377

ScheduleFull Time

Located Remotely?N

Position Type Management

JOB SUMMARY

Manages the daily functions of the department to ensure protection of property assets, employees, guests and property. Maintains logs, certifications and documents required by law and Standard Operating Procedures. Trains staff in established emergency procedures and implements accident and fire prevention procedures. Position focuses on ensuring guest and employee satisfaction while achieving the operating budget.

CANDIDATE PROFILE

Education and Experience

  • High school diploma or GED; 4 years experience in the security/loss prevention or related professional area.

OR

  • 2-year degree from an accredited university in Criminal Justice or related major; 2 years experience in the security/loss prevention or related professional area.

CORE WORK ACTIVITIES

Managing Security/Loss Prevention Operations

  • Assists the Director of Engineering in administering fire prevention programs and emergency preparedness.

  • Conducts hazard and risk assessments at the property to include quarterly OSHA/SAFETY audits, incident tracking, and the hazard abatement process.

  • Develops detailed "shut down" procedures for the property to ensure that all areas are secured at the appropriate times.

  • Comply with applicable laws and safety regulations.

  • Follow proper key control guidelines in loss prevention and in the property.

  • Develop a monthly checklist for all cctv equipment, alarmed doors, and duress alarms to ensure that they are fully functional.

  • Incorporate into patrols, which encompass all areas of the property's interior and exterior, an inspection tour of recording system.

  • Follow Duty of Care process for the protection of guests and employees.

  • Follows up on all unusual activities in and around the property that would impair the well being of guests and employees.

  • Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

  • Implements action plans to monitor and control risk.

  • Monitors all unusual activities in and around the property that would impair the well being of guests and employees.

  • Oversees all loss prevention operations to include but not limited to patrol process, emergency response, investigations (initial & follow up) for all guest and employee related incidents, shipping and receiving process (makes recommendations for improvement), electronic key system and manager on duties responsibilities.

  • Oversees and guides the efforts of the Accident Prevention Committee.

  • Oversees first aid program for guests and employees.

  • Oversees the claims process and protects company assets by closely monitoring the General Liability and Worker's Compensation cases.

  • Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.

  • Emphasizes teamwork, close working relationships with other departments and assertive hospitality to serve as a deterrent to crime.

  • Encourages and builds mutual trust, respect, and cooperation among team members.

  • Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.

  • Serves as a role model to demonstrate appropriate behaviors.

  • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

Ensuring Exceptional Customer Service

  • Meet quality standards and customer expectations on a daily basis.

  • Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.

  • Inspects and critiques the performance of the loss prevention department to establish and maintain a high level of professionalism and customer service.

  • Provides services that are above and beyond for customer satisfaction and retention.

Additional Responsibilities

  • Analyzes information and evaluating results to choose the best solution and solve problems.

  • Develops liaison with local law enforcement and emergency services.

  • Informs and/or updates the executives and peers on relevant information in a timely manner.

  • Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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Loss Prevention Manager

IDR40000 - IDR60000 Y Marriott International

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Job Description

Additional Information

Job Number

Job CategoryLoss Prevention & Security

LocationHiliwatu Bali Ubud a Tribute Portfolio Resort, JL Pura Dalem No 88 Br Gadungan, Bali, Kec Payangan, Indonesia, 80572

ScheduleFull Time

Located Remotely?N

Position Type Management

HOTEL DESCRIPTION

The Hiliwatu Bali Ubud, a Tribute Portfolio Resort, featuring 38 suites and villas. The property offers a variety of amenities including an all-day dining restaurant, a specialty restaurant, bars, a swimming pool, spa, and an event space with a 40-seat chapel suitable for weddings. Nestled in the Bresela area of Ubud, Gianyar Regency, the resort is approximately 9 KM north of Ubud Centre. Spanning 1 hectare, it is thoughtfully designed to blend with the natural surroundings. The name "Hiliwatu" combines "Hili" (hill) and "Watu" (stone), reflecting the terrain and offering a peaceful forest retreat. Key nearby attractions include Ceking Rice Terrace, Ubud Market and cafes, and Bali Ngurah Rai International Airport. The estimated opening date for the resort is 1st half of 2026.

JOB SUMMARY

Manages the daily functions of the department to ensure protection of property assets, employees, guests and property. Maintains logs, certifications and documents required by law and Standard Operating Procedures. Trains staff in established emergency procedures and implements accident and fire prevention procedures. Position focuses on ensuring guest and employee satisfaction while achieving the operating budget.

CANDIDATE PROFILE

The ideal candidate will have experience working in Indonesia and resorts, with strong proficiency in Bahasa Indonesia. Pre-opening experience is highly preferred.

Education and Experience

  • High school diploma or GED; 4 years experience in the security/loss prevention or related professional area.

OR

  • 2-year degree from an accredited university in Criminal Justice or related major; 2 years experience in the security/loss prevention or related professional area.

CORE WORK ACTIVITIES

Managing Security/Loss Prevention Operations

  • Assists the Director of Engineering in administering fire prevention programs and emergency preparedness.

  • Conducts hazard and risk assessments at the property to include quarterly OSHA/SAFETY audits, incident tracking, and the hazard abatement process.

  • Develops detailed "shut down" procedures for the property to ensure that all areas are secured at the appropriate times.

  • Comply with applicable laws and safety regulations.

  • Follow proper key control guidelines in loss prevention and in the property.

  • Develop a monthly checklist for all cctv equipment, alarmed doors, and duress alarms to ensure that they are fully functional.

  • Incorporate into patrols, which encompass all areas of the property's interior and exterior, an inspection tour of recording system.

  • Follow Duty of Care process for the protection of guests and employees.

  • Follows up on all unusual activities in and around the property that would impair the well being of guests and employees.

  • Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

  • Implements action plans to monitor and control risk.

  • Monitors all unusual activities in and around the property that would impair the well being of guests and employees.

  • Oversees all loss prevention operations to include but not limited to patrol process, emergency response, investigations (initial & follow up) for all guest and employee related incidents, shipping and receiving process (makes recommendations for improvement), electronic key system and manager on duties responsibilities.

  • Oversees and guides the efforts of the Accident Prevention Committee.

  • Oversees first aid program for guests and employees.

  • Oversees the claims process and protects company assets by closely monitoring the General Liability and Worker's Compensation cases.

  • Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.

  • Emphasizes teamwork, close working relationships with other departments and assertive hospitality to serve as a deterrent to crime.

  • Encourages and builds mutual trust, respect, and cooperation among team members.

  • Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.

  • Serves as a role model to demonstrate appropriate behaviors.

  • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

Ensuring Exceptional Customer Service

  • Meet quality standards and customer expectations on a daily basis.

  • Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.

  • Inspects and critiques the performance of the loss prevention department to establish and maintain a high level of professionalism and customer service.

  • Provides services that are above and beyond for customer satisfaction and retention.

Additional Responsibilities

  • Analyzes information and evaluating results to choose the best solution and solve problems.

  • Develops liaison with local law enforcement and emergency services.

  • Informs and/or updates the executives and peers on relevant information in a timely manner.

  • Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Tribute Portfolio is a family of independent hotels drawn together by a sense of character and passion for captivating design, vibrant social scenes, and experiences that feel like the real deal. Tribute Portfolio hotels are emboldened to stay true to their own character — they each tell their own design story, connect with their surrounding communities and proudly show off their individual brand identity. In joining Tribute Portfolio, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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Loss Prevention Supervisor

IDR6000000 - IDR12000000 Y Hiliwatu Bali Ubud a Tribute Portfolio Resort

Posted today

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Job Description

POSITION SUMMARY

Patrol all areas of the property; secure rooms; assist guests with room access. Conduct emergency response drills, daily physical hazard/safety inspections, investigations, interviews, and key control audit. Monitor Closed Circuit Televisions and alarm systems. Authorize, monitor, and document access to secured areas. Assist guests/employees during emergency situations. Respond to accidents, contact EMS or administer first aid/CPR as required. Gather information and complete reports. Maintain confidentiality of reports/documents, release information to authorized individuals. Defuse disturbances in accordance with company policies and procedures. Resolve safety hazard situations. Handle all interruptions and complaints. Escort unwelcome persons from the property. Ensure compliance with alcoholic beverage control laws. Call for assistance using proper code responses. Provide proper paperwork to employees.

Assist management in training, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 2 years of related work experience.

Supervisory Experience: At least 1 year of supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Tribute Portfolio is a family of independent hotels drawn together by a sense of character and passion for captivating design, vibrant social scenes, and experiences that feel like the real deal. Tribute Portfolio hotels are emboldened to stay true to their own character — they each tell their own design story, connect with their surrounding communities and proudly show off their individual brand identity. In joining Tribute Portfolio, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

This advertiser has chosen not to accept applicants from your region.

Loss Prevention Manager25135060

Makassar, South Sulawesi IDR90000000 - IDR120000000 Y Four Points by Sheraton

Posted today

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Job Description

JOB SUMMARY

Assists the Director of Security in managing security operations on a daily basis. Areas of responsibilities include the protection and safety of property assets, employees, guests and property, accident and fire prevention and response. Ensures the continuous protection of guests, employees and hotel assets. Maintains logs, certifications and documents required by law and Standard Operating Procedures.

CANDIDATE PROFILE

Education and Experience


• High school diploma or GED; 3 years experience in the security/loss prevention or related professional area.

OR


• 2-year degree from an accredited university in Criminal Justice or related major; 1 year experience in the security/loss prevention or related professional area.

CORE WORK ACTIVITIES

Managing Security Operations


• Assists in the development and implementation of emergency procedures.


• Recommends follow-up action for security breaches.


• Conducts investigation of all losses of property assets and refers to proper management for disposition.


• Deploys security staff to effectively monitor and protect property assets.


• Complies with all Corporate Security safety and security management guidelines and procedures.


• Completes proper documentation and reports all employee accident and general liability incidents to Claims Reporting Service.


• Conducts periodic patrols of entire property and parking areas.


• Recognizes success across areas of responsibility.


• Handles guest problems and complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.


• Identifies and makes recommendations for minimizing physical hazards and unsafe work practices.


• Implements action plans to monitor and control risk.


• Keeps abreast of local criminal activity as it may impact property.


• Maintains required reports and documentation regarding patrols of property and parking areas.


• Inspects all security equipment and ensures it is fully functioning.


• Provides means for obtaining necessary medical attention on a timely basis.


• Conducts hourly employee performance appraisals according to Standard Operating Procedures.


• Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.


• Completes disciplinary procedures and documentation according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.


• Maintains first aid and CPR certifications required for Security officers.


• Implements local authority requirement for security and safety.

Leading Security Teams


• Attends pre- and post-convention and weekly forecast meetings to understand group needs and gather critical information to communicate to security officers.


• Celebrates successes by publicly recognizing the contributions of team members.


• Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.


• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.


• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.


• Encourages and builds mutual trust, respect, and cooperation among team members.


• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.


• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.


• Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.


• Serves as a role model to demonstrate appropriate behaviors.

Providing and Ensuring Exceptional Customer Service


• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.


• Empowers employees to provide excellent customer service.


• Meets quality standards and customer expectations on a daily basis.


• Provides services that are above and beyond for customer satisfaction and retention.

Conducting Human Resources Activities


• Assists in minimizing cost of accident claims through aggressive claims management.


• Brings issues to the attention of Human Resources as necessary.


• Strives to improve service performance.


• Administers property policies fairly and consistently.

Additional Responsibilities


• Analyzes information and evaluates results to choose the best solution and solve problems.


• Develops and maintains a working relationship with local law enforcement authorities.


• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.


• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.


• Provides guidance in setting health and safety policies and standards.


• Coordinates with Event Sales for VIP escort and media control for large events.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Where timeless classics are woven with modern details. Where business meets pleasure. Where even when travelers are global, they can experience the local. As a member of the team, you will become part of our united Four Points by Sheraton community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine and approachable environment, join our team. In joining Four Points, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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