6,816 Senior IT Consultant jobs in Indonesia

MNS Credit Management Group
is a leading and rapidly growing agency in the domain of soft Debt Recovery and Business Information Reports. Established in 1996 and headquartered in New Delhi, India, the company has over two decades of experience in providing professional and organized services in domestic and international debt collection, business information services, first party collection of accounts receivables, business advisory services, and legal & paralegal services. Catering to a diverse clientele including small to large enterprises across various sectors, MNS has a dynamic workforce of >150 employees, driving its vision of delivering comprehensive credit management solutions globally.

We are seeking a
Consultant
based out of Jakarta.

Key Responsibilities

Debt Collection:

• To contact Indonesia companies who have Outstanding dues to our clients as per guidance is given by the Head office at New Delhi, India.
• Conduct a basic search and trace the debtor company using various tools/website available in Indonesia.
• Contact the debtor through phone and discuss the matter regarding due payments to our clients as per the guidance of Head Office.
• Speak with the decision-maker in the company to settle the matter amicably and out of court.
• Visit the debtors for discussion and settlement professionally.
• Send daily update on the development of the cases to the Head office.

Company Verification:

• Search on the company based in Indonesia using various tools and website. (Name and address of the company will be shared by the credit reporting team as and when required.)
• Gather information about the company, its management and other information as required by the Head Office.
• Search through the Local company registry and collect data on companies. (Head Office will train how to search company through local company registry.)
• Take photos of the company if required by the Head office and share with HO.
• Any other assignment/work as may be assigned by HO.
• To download the report.
• Verification of the credentials of new business acquaintances.
• Authenticate the basic corporate details of customers, prospect customers, partners, and any form of basic due diligence which is required by a company or organization.
• The information or documents provided is complete or match with the relevant official records.

Qualifications

• Bachelor's degree in Business, Operations, Finance, or a related field.
• Fresher or someone with 1-2 years of experience
• Excellent communication skills.
• Languages Preferred: English & Local Language (Indonesian/Javanese)

What We Offer:

• A competitive salary
• Opportunities for professional growth and development within a leading international financial services company.
• Work from Home

Role Description

This is a full-time, on-site role for a Consultant located in South Jakarta. The Consultant will be responsible for providing expert advice, conducting assessments, developing tailored strategies, and implementing solutions to address client needs. The Consultant will also collaborate with clients to understand their objectives, analyze data, and prepare reports to track progress and outcomes.

Qualifications

• Assessment and analytical skills
• Strategic planning and implementation capabilities
• Experience with data analysis and report preparation
• Excellent problem-solving and decision-making skills
• Strong communication and interpersonal skills to manage client relationships effectively
• Ability to work independently and as part of a team
• Bachelor's degree in Business, Management, or a related field
• Professional certifications and experience in the consulting industry are a plus

Role Description

This is a full-time Consultant role located on-site in Depok. The Consultant will be responsible for working on various projects, providing advisory services to clients, conducting analysis, and creating strategic recommendations to improve business processes and performance.

Qualifications

• Strong analytical and problem-solving skills
• Experience in project management and consulting
• Excellent communication and presentation skills
• Ability to work collaboratively in a team environment
• Knowledge of business processes and industry trends
• Bachelor's degree in Business Administration, Management, or related field

Role Description

This is a full-time on-site role for a Consultant located in Jakarta, Indonesia. The Consultant will be responsible for analyzing business processes, developing strategies, and providing recommendations to improve efficiency and effectiveness. Daily tasks include conducting interviews, gathering data, preparing reports, and presenting findings to clients. The Consultant will also collaborate with internal teams to implement solutions and ensure successful project outcomes.

Qualifications

• Analytical and problem-solving skills, including data analysis and business process improvement
• Effective communication skills, both written and verbal, and excellent presentation abilities
• Strategic planning and project management skills
• Experience in client relationship management
• Strong organizational and time-management skills
• Ability to work independently and as part of a team
• Proficiency in relevant software and tools
• Bachelor's degree in Business, Management, or related field
• Experience in the consulting industry is a plus
• Willingness to travel as needed for client engagements

Role Description

This is a full-time on-site role for a Consultant at Jet Glow located in Medan. The Consultant will be responsible for day-to-day tasks associated with consulting services, including analyzing data, developing strategies, and providing recommendations to clients.

Qualifications

• Data Analysis and Strategy Development skills
• Client Consulting and Relationship Management skills
• Project Management and Problem-Solving skills
• Excellent Communication and Presentation skills
• Ability to work collaboratively with cross-functional teams
• Experience in the related industry is a plus
• Bachelor's or Master's degree in a relevant field

Role Description

This is a full-time on-site role for a Consultant at InsightGlobal Talent located in Surabaya. The Consultant will be responsible for day-to-day tasks related to providing consultancy services, analyzing data, developing solutions, and communicating with clients to address their needs.

Qualifications

• Data Analysis, Problem-Solving, and Communication skills
• Consulting, Client Management, and Project Management skills
• Experience in providing consultancy services and developing solutions
• Strong analytical and critical thinking abilities
• Excellent interpersonal and presentation skills
• Bachelor's degree in Business, Management, or related field

Job Title:
Business Analysis Manager (US Market)

Location:
Remote

About DemandLane:

DemandLane specializes in claimant acquisition services for law firms across the United States. Leveraging a vertically integrated platform, we facilitate the acquisition of qualified claimants at scale. Our mission is to connect law firms with individuals actively seeking legal representation after experiencing significant injuries or injustices. By employing cross-channel media campaigns and a rigorous client-qualifying process, DemandLane ensures the delivery of verified claimants and signed retainers.

Why Work with Us:

• Technology-First Approach:
  Our advanced technology stack combines automation workflows with best-in-class analytics, enabling rapid scaling from a few to thousands of retainers.
• Vertically Integrated Platform:
  We merge lead generation, client screening, and intake processes to deliver qualified claimants efficiently.
• Consistent Delivery:
  Utilizing diversified media sources, we reach hard-to-find claimants and maintain a steady intake volume.
• Retainer-Based Pricing:
  Clients pay only for intakes that meet their specific criteria, as we handle all preliminary processes.
• Commitment to Quality:
  Our comprehensive and accurate intake procedures ensure claimants are motivated to pursue their claims.

By integrating technology, strategic media approaches, and a commitment to quality, DemandLane stands as a leader in the claimant acquisition industry, dedicated to connecting law firms with qualified claimants nationwide.

About the Role:
We are looking for a
Business Analysis Manager (US Market)
to drive operational excellence, streamline processes, and optimize engagement strategies across voice, text, and AI-based automation workflows. This role is critical in managing complex dialling strategies, campaign execution, compliance adherence, and process optimization to ensure a high-impact and efficient product operations function.

Key Responsibilities:

1. Project & Process Management

• Oversee and manage the entire
  call funnel and texting operations
  .
• Coordinate
  new project setup
  and execution.
• Develop and maintain
  roadmaps
  for product operations, aligning with R&D and operational objectives.
• Define and implement
  best practices
  in workflow automation and process optimization.

2. Engagement & Optimization Strategy

• Design and implement
  automation workflows
  to optimize engagement and conversion rates.
• Lead
  A/B testing and experimentation
  to improve dialling and texting strategies.
• Enhance
  lead segmentation, ranking, and scoring models
  .
• Implement
  AI-driven engagement workflows
  using NLP, LLMs, and intelligent automation.

3. Dialling & Texting Strategy

• Develop and optimize
  dialling strategies
  to improve conversion rates.
• Configure and manage
  dialler settings
  , including AMD, call routing, and IVR updates.
• Oversee
  texting operations
  , ensuring compliance with 10DLC, toll-free regulations, and carrier guidelines.

4. Compliance & Regulatory Adherence

• Ensure adherence to
  FTC, TCPA, and other applicable regulations
  .
• Monitor and remediate
  caller ID flagging
  and compliance risks.
• Maintain logs, reporting, and proactive alerts for
  compliance and risk mitigation
  .

5. Data & Performance Analysis

• Conduct
  root cause analysis (RCA)
  and triage failures in dialling, texting, and automation workflows.
• Implement
  real-time monitoring of dialler and call performance KPIs
  .
• Develop
  reporting dashboards
  and actionable insights to improve campaign efficiency.

6. AI & Automation Integration

• Manage and improve
  Text AI and Voice AI
  automation workflows.
• Work closely with engineering teams to
  prioritize feature requests
  and enhancements.
• Experiment with
  new AI-powered engagement tools
  to optimize lead qualification.

7. Team & Vendor Management

• Lead cross-functional coordination with
  marketing, operations, engineering, and compliance teams
  .
• Manage relationships with
  external vendors
  for dialling, messaging, and branded calling solutions.
• Train and mentor junior team members, ensuring operational excellence.

Key Skills & Qualifications:

• Project Management Expertise
  – Experience in managing complex workflows and optimizing operational processes.
• Automation & AI Knowledge
  – Understanding of
  NLP, LLMs, and workflow automation tools
  (e.g., Zapier, Power Automate).
• Dialling & Contact Center Operations
  – Strong knowledge of
  Vicidial, Asterisk, SIP, DID management, and dialling optimization
  .
• Data Analytics & Experimentation
  – Expertise in
  cohort analysis, A/B testing, lead segmentation, and funnel analysis
  .
• Compliance & Risk Management
  – Familiarity with
  10DLC, TCPA, FTC regulations
  , and compliance monitoring.
• Campaign & Engagement Strategy
  – Ability to design and execute
  texting and calling strategies
  to enhance conversions.
• Cross-functional Collaboration
  – Strong communication and coordination skills to work with
  engineering, marketing, and ops teams
  .

Preferred Experience:

• 5+ years of experience in
  Product Operations, Business Operations, Growth, or Contact Center Strategy
  .
• Prior experience in
  fintech, SaaS, e-commerce, or telecommunications
  is preferred.
• Proven track record in
  process automation, workflow optimization, and operational analytics
  .
• Strong knowledge of
  CRM platforms, dialler systems, and customer engagement tools
  .
• Should be fine working from 5pm to 3am IST

Why Join Us?

• Opportunity to lead and
  shape a high-impact product operations team
  .
• Work in a fast-paced, innovative environment with
  cutting-edge AI and automation tools
  .
• Collaborate with global teams across
  US, India, Nigeria, Romania and Indonesia
  .
• Competitive salary, remote flexibility, and growth opportunities.

Bancassurance Consultant

Employee Benefit Consultant

Min 1 year experience

T&T Consultant/ Senior Consultant - ETP As Service/Operate (SAP CO/Product Costing) - ID

Date: 31 Aug 2025

Service Line / Portfolios: Enterprise Technology & Performance

Location:Jakarta, ID

Are you ready to unleash your potential?

At Deloitte, our purpose is to make an impact that matters for our clients, our people, and the communities we serve.

We believe we have a responsibility to be a force for good, and WorldImpact is our portfolio of initiatives focused on making a tangible impact on society's biggest challenges and creating a better future. We strive to advise clients on how to deliver purpose-led growth and embed more equitable, inclusive as well as sustainable business practices.

Hence, we seek talented individuals driven to excel and innovate, working together to achieve our shared goals.

We are committed to creating positive work experiences that foster a culture of respect and inclusion, where diverse perspectives are celebrated, and everyone is recognised for their contributions.

Ready to unleash your potential with us? Join the winning team now

Work you'll do

• You may be assigned as Level 2 AMS support or Level 3 AMS support between Business/Client IT Team, partnering systems, and Application Managed Services (AMS) team. In this role, you are expected
• To render 2nd level or 3rd level AMS support for escalated issues by performing in-depth production incident (medium to complex level) troubleshooting, resolve any production incident and monitor the fixes to ensure correct resolution in accordance with the agreed scope and Service Level Agreement (SLA) stated in the contract
• To identify and perform problem management to reduce re-occurring issues/incidents. Present the root cause analysis to the right stakeholders and deliver the permanent fix (where applicable) within agreed time-frames and with quality.
• To lead discussions on high level solution design for medium to complex level enhancements, perform effort estimations for enhancements and ensure all considerations are taken for the end-to-end solutioning, to build, test, deliver the enhancements within the agreed timeframe and with quality.
• To maintain documentation according to firm standards, best practices, and standard operating procedures
• To fully comply with and adhere to all the standard AMS process & procedures that are developed.
• To actively participate and contribute to any Continuous Improvement initiatives on top of existing workload to further improve current processes within the organization or Client
• You may be assigned as part of project team member to implement the application. In this role, you are expected
• To support the project teams in delivery of our solution applications and in development of work products that addresses our clients' business needs and help achieve their strategic goals.
• To support the project teams in developing presentation materials or documentations and in coordination of communications with the client.
• You will work with diverse and talented project team members to solve problems, improve performance, and generate value for our clients across all industries
• You will uphold the firm's standards and ethos in working with fellow team members and in your interactions with the clients.
• You will be tasked to lead and/or coach Analyst and Consultant level members.
• You will support business development efforts by contributing directly to the preparation, development of proposals, presentations and publications

Your role as a leader

At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Consultants across our Firm are expected to:

• Demonstrate a strong commitment to personal learning and development.
• Understand how our daily work contributes to the priorities of the team and business.
• Understand the set expectations and demonstrate accountability in keeping personal performance on track.
• Actively focus on developing effective communications and relationship-building skills with stakeholders, clients and team.
• Demonstrate an appreciation for working with others.
• Understand what is fundamental to Deloitte's success as a business.
• Demonstrate integrity and an awareness of strengths, differences, and personal impact.
• Develop their understanding of Deloitte and offer a fresh perspective.

Requirements:

• Have at least 5-8 years' experience working with the SAP S/4HANA or SAP ECC as a support team lead/member, implementation team lead/member of SAP CO - Product Costing Module.
• Good knowledge of integration to other related modules/sub-modules to ensure ability to understand end to end business process and work independently to derive test data/scenarios and perform testing.
• Any experience within basic technical debugging is an added advantage.
• Certifications in any of the above applications and/or certified in ITIL or Project Management (e.g., PMP, PRINCE or Agile) is an added advantage
• Good command of English Language. Ability to speak and/or write other languages will be an added advantage. Example: Mandarin, Bahasa Malaysia/Indonesia, Thai, Vietnamese, Korean, Japanese, etc.
• Ability to lead and/or facilitate discussions, engage stakeholders and drive positive outcomes
• Pro-active, resourceful, able to rally members to collaborate and deliver task assigned in a timely manner
• Flexibility to take on new solutions/applications where applicable and ensure successful integration and support for the business
• Willing to work based on clients' business workdays and office hours and on rotation basis to support any critical or high request after client's business office hours.
• Ability to travel if required, i.e. to be placed at Client's site for the project

Due to volume of applications, we regret that only shortlisted candidates will be notified.

Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website.

Requisition ID:

In Indonesia, the services are provided by Imelda & Rekan and other related entities in Indonesia ("Deloitte in Indonesia"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Indonesia, which is within the Deloitte Network, is the entity that is providing this Website.