72 Servicenow Platform jobs in Indonesia

Pharos Group adalah salah satu perusahaan manufaktur farmasi terbesar di Indonesia. Saat ini Pharos Group sedang mencari kandidat untuk posisi Platform Engineer untuk penempatan di Head Office Kebayoran Lama, Jakarta Selatan (PT Pharos Indonesia).

Job Descriptions:

• Merancang, mengimplementasikan, dan mengelola pipeline CI/CD untuk mengotomatisasi proses build, testing, dan development.
• Memantau kinerja sistem dan menyelesaikan masalah untuk menjaga stabilitas sistem.
• Mengelola infrastruktur Cloud (AWS/GCP), memastikan keamanan, skalabilitas, dan efisiensi biaya.
• Berkolaborasi dengan tim pengembangan untuk menerapkan praktik terbaik DevOps .
• Mengembangkan script dan tools untuk mempermudah deployment dan mengotomasikan tugas berulang.

Job Requirements:

• Pendidikan minimal S1 Teknologi Informasi (IT) atau bidang terkait.
• Pengalaman kerja 1-2 tahun di perusahaan berbasis teknologi merupakan nilai tambah.
• Pengalaman dan pemahaman yang kuat dalam sistem Shell/CLI, operasi Linux, dan sistem kontrol versi Docker & Container.
• Memiliki inisiatif yang tinggi, fokus pada detail, dan keterampilan interpersonal yang baik.
• Bersedia bekerja secara Hybrid dengan penempatan di Head Office Kebayoran Lama, Jakarta Selatan.

Job Summary:

We are seeking a skilled and dedicated Platform Engineer with advanced network knowledge and familiarity with VMWare virtualization and container-based environments to join our professional services team.As a Platform Engineer, you will play a critical role in setting up and managing our clients' system and ensuring the performance of the solution is optimized and secure.You will be familiar with DC facility requirements, from mounting servers in their racks to preparing them for facility power and cooling requirements and cabling.

You will be responsible for implementing and managing a system based on Apache Nutch, Hadoop, ElasticSearch/Kibana and MySQL, conducting performance assessments as well as providing expertise in mitigating system issues.Responsibilities:

• Deploy and maintain the solution to clients' business requirements.
• Implement Infra and security policies, standards and procedures to ensure compliance with industry regulations and best practices.
• Collaborate with cross-functional teams to ensure system performance are optimized and secured.
• Stay updated with the latest security threats, vulnerabilities and industry trends and proactively recommend and implement appropriate countermeasures.
• Provide technical guidance and support to cross-functional teams during system/security incidents and investigations.
• Scripting skills for automation (Bash/Python)
• Document system solution configurations, processes and procedures.

Qualifications:

• Bachelor's degree in Computer Science, Information Security or a related field.
• Professional certifications for Linux distributions, certification for Apache/Docker/Kubernetes is favored.
• Product certification for the following Infrastructure scope (at least 1 out of all): Red Hat certified systems administrator/Red Hat certified Engineer/Red hat certified specialist in containers/Ubuntu certified Server
• Familiarity with managing/implementing system solutions and tools at enterprise level.
• Understanding of network traffic and their protocols.
• Familiarity with security standards and frameworks (NIST, CIS) and their application for system solutions.
• Excellent analytical and problem-solving skills to identify and system issues.
• Strong communication and collaboration skills to work effectively with clients, cross-functional teams and stakeholders.
• Able to work in a fast-paced environment and manage multiple priorities effectively.

Job Types: Full-time, Permanent

Application Question(s):

• Do you have any of these product certification?

• Red Hat certified systems administrator

• Red Hat certified Engineer
• Red hat certified specialist in containers
• Ubuntu certified Server

Experience:

• Enerprise Level IT support: 4 years (Preferred)

Language:

• English (Required)

Qualification :

• Memahami dan berpengalaman dalam instalasi dan konfigurasi infrastruktur TI (Server, Storage, Network) serta nilai plus apabila hands on pada Cloud IaaS

• Mampu melakukan instalasi, konfigurasi Operating System (Windows/Linux)

• Mampu melakukan instalasi, konfigurasi Application Server & Database serta platform software lainnya seperti ELK, PAM, IaC.

• Memahami konsep atas platform terkait IT System Monitoring, User Access Management, dan implementasi kebijakan terkait Sistem Availability dan Security

• Menguasai System Development Life Cycle dan kolaborasi dengan Developer

Job Desk :

• Melakukan implementasi atas sistem TI yang akan diterapkan di Finpoint

• Melakukan implementasi proyek infrastruktur TI terkait dengan Payment Platform

& Integration yang akan disediakan oleh Finpoint, baik On Premise/On Cloud di Finpoint ataupun di Customer

• Membuat laporan dokumentasi terkait

• Melakukan koordinasi dengan tim Developer atas kebutuhan infrastruktur dan deployment aplikasi

• Sebagai penghubung antara client dan tim serta manajemen terkait dengan kendala dan kebutuhan infrastruktur TI

About Wego

Wego is a leading global travel tech company, helping millions of users find, compare, and book the best travel options. Our platform powers smarter travel decisions by making it simple, fast, and enjoyable for people to book flights, hotels, and more.

About the Role

As a Platform Engineer, you will help build, scale, and secure our Internal Developer Platform to improve developer efficiency and system reliability.

You will champion reliable, scalable, and secure solutions, ensuring that our Internal Developer Platform acts as a point of leverage for the company's products.

Key Responsibilities

Technical Ownership

• Contribute to designs that align with business goals.
• Prototype and evaluate emerging technologies to enhance system performance and scalability.
• Follow team best practices to consistently deliver high quality and maintainable products.

Cloud Infrastructure Provisioning & Operations (AWS)

• Build and implement our Internal Developer Platform on cloud-native infrastructure.
• Build and maintain cloud-native infrastructure using Infrastructure as Code (IaC).
• Track cloud resource utilization to ensure high availability, scalability, and cost efficiency.

Monitoring, Observability & Incident Response

• Add and maintain monitoring and observability solutions to track system performance.
• Participate in incident response, conduct root cause analysis to minimize downtime and resolve issues quickly.
• Implement preventive measures to avoid future incidents.
• Maintain incident response playbooks and ensure efficient on-call rotations.

Software Pipelines & Shift-Left Practices

• Build and maintain continuous integration and continuous deployment (CI/CD) pipelines that facilitate efficient, automated software delivery.
• Adopt shift-left practices in testing, security, and compliance to catch issues early in the development lifecycle.

Security, Compliance & Disaster Recovery

• Apply security best practices across the platform, ensuring regulatory and internal compliance requirements are met.
• Participate in test disaster recovery verification and exercises.

Team Development

• Provide constructive code reviews.
• Contribute to internal documentation, collaborative learning environment and knowledge sharing that encourages continuous improvement.

Cross-Functional Collaboration

• Clarify requirements with System Engineers, Product Owners, and other stakeholders to align goals and deliverables.
• Communicate technical challenges and opportunities clearly to both technical and non-technical audiences.

Required Qualifications

• Platform Engineering Experience: Proven track record in building scalable Internal Developer Platforms (React/Typescript, Python, Go, or similar tools for automation), provisioning and operating AWS cloud infrastructure (Terraform, OpenTofu, CloudFormation, or similar tools), implementing monitoring/observability solutions (Datadog, ELK, Prometheus, or similar tools), managing incidents.
• Cloud-Native Proficiency: Familiar with the landscape of cloud-native technologies and able to evaluate and summarize the trade-offs clearly.
• Shift-Left Mindset: Prior experience embedding testing, security, and compliance practices early in the software development lifecycle.
• Professional Communication: Ability to respectfully disagree and seek to understand before being understood. Communicates clearly, values commitments, and acts with integrity.
• AI-Driven Software Development: As part of our AI-driven Engineering culture, you will be expected to already have integrated agentic coding tools like Claude Code, Cursor, Codex into your daily software development process. We seek candidates who not only embrace these technologies, but also exercise critical oversight via iterating prompts, verifying outputs, and ensuring secure, high-quality code.

Expected Impact Timeline

In your first month, you will:

• Get up to speed on our internal platform, AWS infrastructure, processes, and team dynamics.
• Build relationships with teammates and understand their strengths.

By month 3, you will:

• Actively contribute to building internal platform improvements.
• Contribute to technical discussions and offer solutions to optimize performance, monitoring, and automation.

By month 6, you will:

• Own platform components end-to-end or with your team, ensuring reliability, security, and cost effectiveness.
• Lead improvement project and influencing broader platform decisions.

1. Build analytics engineering pipeline that empower business intelligence dashboards and insights across the company.
2. Use expertise on modern data stacks (dbt, airflow, clickhouse, metabase) to build analytics platform that deliver business value to our stakeholders.
3. Manage and maintain the architecture of analytics engineering pipeline to increase capabilities to unlock values from data.
4. Build relationship across functions and departments to collaborate with business and data stakeholders to deliver value-oriented projects.
5. Located in BSD, Tangerang.

Job Description

• Manage containerization and virtualization technologies to support scalable and efficient application deployment.
• Assist in responding promptly to developer requests and complaints related to infrastructure issues.
• Support the development, deployment, and continuous optimization of CI/CD pipelines for reliable and automated software delivery.
• Collaborate with the DevSecOps team and Engineers to ensure security practices and operational effectiveness of infrastructure.
• Monitor infrastructure performance and security using tools such as Grafana, Wazuh, and other monitoring systems.
• Monitor infrastructure performance and security, participate in troubleshooting and resolving system and deployment issues to minimize downtime.
• Assist in configuring and maintaining infrastructure as code (IaC) for automated environment setup.
• Document processes, workflows, and configurations to ensure knowledge sharing and continuous improvement within the team.
• Stay updated with the latest DevSecOps trends and technologies, recommending improvements for security and efficiency.

Job Requirements

• Graduate from Bachelor, Diploma 3, Diploma 4 degree from IT, Computer Science, or other related majors.
• Have a minimum 1 year of experience as an DevSecOps Engineer or other related role.
• Good communication and teamwork skills to collaborate effectively across different teams.
• Good problem-solving skills and ability to learn quickly in a fast-paced work environment.
• ⁠Knowledge of cloud platforms such as AWS, GCP, or similar environments.
• Familiarity with CI/CD concepts and commonly used tools such as GitLab CI/CD, Jenkins.
• Understand the basics of containerization and virtualization, especially with Docker and Kubernetes.
• Understand the basics of Infrastructure as Code (IaC) tools such as Terraform and Ansible.
• Understand the basics of monitoring and security tools, especially with Grafana and Wazuh.
• Knowledge the principles of DevSecOps and best practices in software development and deployment.

Placements
(Choose one)

• Halim, East Jakarta.
• Cilandak, South Jakarta (Alamanda Office Tower 11th Floor).
• Umbulharjo, Yogyakarta.

About EY:
EY, a global leader operating in more than 150 countries delivers unparalleled service in
Consulting
and assists clients to transform and upskill their capabilities.

We serve our clients to build a better working world, helping them to create long-term value for people and society and build trust in the capital markets. That starts with a culture that believes in giving you the training, opportunities, and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime. And with a commitment to hiring and developing the most passionate people, we work towards our ambition to be the best employer.

EY advises clients to understand, architect, select and implement bleeding-edge solutions required to efficiently run their businesses, with a focus on Digital and Cloud. These service areas span E-commerce, Solution Architecture, Mobile Applications, Digital Platform Architecture, Digital Technology Strategy, and Digital IT Operations.

The exceptional EY experience. It's yours to build.

The opportunity:
The Digital & Emerging Technology team works collaboratively with clients to transform their business through disruptive innovation enablement and transformational design solutions. The team supports our clients in modernizing systems, processes and products to enhance business and customer-facing platforms and services to support high performance in a rapidly changing and competitive environment. Our team helps clients sustain competitive advantage and profitability by developing technology strategies, products, and solutions to stay ahead of the rapid pace of change and disruption and supporting the execution of complex transformations.

We are seeking talented and passionate Web Engineers who have worked with modern software solutions including ReactJS, Svelte, or other Web Library/Framework to join our team, you will have opportunities to work on multiple backend services, talking directly to the end-users, identifying their challenges and how we can help them in their work life. It is very important that our team members take initiatives to identify problems, and have the right mindset and skill sets to solve them. While our teams primary focus is within the financial services industries, you will have opportunities to support other sectors including healthcare, automotive, high-tech, and media.

Your key responsibilities:
The goal is to support our clients to transform their business through technology. As a Web Engineer you will be responsible for analyzing, designing, developing, integrating, testing, and operating your team's software systems in a consistently high quality manner. When working on the systems within your team's domain, you take into account the appropriate architectural patterns, code design, and infrastructure options, ensuring that you deliver a system that is secure, reliable, maintainable, extensible and very well tested. Beyond delivery to the production system, engineers will be responsible for post deployment monitoring as well.

In addition to being trusted to operate independently, you also maintain a good partnership with your technical and non-technical stakeholders for projects that you are involved in. You take an active role in your projects as a team member involved in product design to rollout, taking ownership of your work and constantly focusing on moving these projects forward.

Being an experienced team member, you are also expected to continuously help the team grow and improve either by mentoring new or junior members of your team or by introducing and adopting process improvements.

Requirements:

• Bachelor's degree (Computer Science, Computer Engineering or Mathematics) or related experience
• 1-3 years of Development experience
• Strong knowledge of algorithms and data structures
• Fluency in developing and understanding sequence diagrams, class models, etc.
• Proficiency in NodeJS, React or other Web Library/Framework
• Experience with the mobile web platform is necessary
• Provide mobile web functionality for innovation
• Working knowledge of the general web architectures, trends, and emerging technologies
• Experience in writing maintainable and testable code, including API design, unit testing and UI testing techniques.
• Proficient understanding of code versioning tools (preferably Git)
• Collaborate with backend team and product/experience teams
• Humble and hungry engineer. Always curious, always looking for a better way
• Highly accountable and takes ownership of one's own work.

For senior software engineer:

• 4+ years of professional web software development experience
• Experience owning an end-to-end feature
• Possess excellent communication, sharp analytical abilities with proven design skills, able to think critically of the current system in terms of growth and stability
• Ability to understand business requirements and translate them into technical requirements
• Familiarity Microservices, Service Worker and PWA (Progressive Web App)
• Familiarity with modern build pipelines and tools
• Identify and resolve performance and scalability issues
• Experience with browser APIs and optimizing front end performance

Ideally, you must have

a:

• Prior consulting experience relevant to industry-specific business and technology functions
• Prior consulting experience highly preferred

What we look for

We're interested in passionate individuals with a strong vision and a desire to stay on top of trends. If you have a genuine passion for helping businesses achieve their full potential, then these role(s) are for you.

What We Offer

• Continuous learning: You'll develop the mindset and skills to navigate whatever comes next
• Success as defined by you: We'll provide the tools and flexibility, so you can make a meaningful impact, on your way
• Transformative leadership: We'll give you the insights, coaching, and confidence to be the leader the world needs
• Diverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help others find theirs

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

It's fun to work in a company where people truly BELIEVE in what they're doing
‎

‎

Job Description
You will be a key contributor to our Technology Architecture and Operations team, responsible for ensuring the reliability and performance of our services. You'll be hands-on, working with our cloud infrastructure and collaborating directly with development teams to build and maintain robust, scalable systems. This role is perfect for someone with solid experience who is ready to take on more complex challenges and contribute to our platform's long-term health.

What You'll Do:

• Platform Operations: Manage, maintain, and monitor our core infrastructure on both AWS and GCP. You will be a point of contact for operational issues and will be expected to resolve them efficiently.
• Automation: Develop and implement automation for deployment, scaling, and operational tasks to reduce manual effort and improve efficiency.
• Infrastructure as Code (IaC): Independently manage and provision infrastructure using tools like Terraform or CloudFormation.
• System Improvements: Collaborate with engineering teams to identify and address bottlenecks, performance issues, and reliability concerns within our services.
• Incident Response: Actively participate in the on-call rotation. You will be responsible for triaging, troubleshooting, and resolving production incidents, and then conducting thorough post-mortems to prevent recurrence.

/p>

Requirements
What We're Looking For:

• Experience: 3-5 years of relevant experience in a Site Reliability, DevOps, or System Engineering role.
• Cloud Expertise: Proven experience with AWS and/or GCP. You should be comfortable with services like compute (EC2/GCE), storage (S3/Cloud Storage), networking (VPC), and identity (IAM).
• Linux/Unix: Strong proficiency in Linux system administration and troubleshooting.
• Scripting & Automation: Expertise in scripting with languages like Python, Bash, or Go.
• IaC: Hands-on experience with Terraform or a similar IaC tool.
• Problem-Solving: A demonstrated ability to troubleshoot complex, distributed systems.
• Collaboration: Excellent communication skills and a track record of successfully working with cross-functional teams.

/p>

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us

We're Osome - an international fintech startup making the lives of entrepreneurs easier. We help thousands of businesses kick admin, accounting and bookkeeping out of their day-to-day, so they can spend more time on what's important to them. We've developed a unique solution that combines SaaS with a human-in-the-loop approach to provide full-fledged services in real-time.

We're experiencing tremendous growth in both clients and team members. We have over 500 people in our global offices . We're looking for more bright minds who'd love to change the world by solving complex problems.

What you'll do:

Champion developer experience by designing and implementing tools, frameworks, and platforms that empower engineering teams to build, test, and deploy with confidence and efficiency.

Build and maintain internal developer platforms, including CI/CD pipelines, development environments, and self-service infrastructure tools that accelerate team productivity.

Design and implement highly typed systems using TypeScript across the entire stack, ensuring type safety, better IDE support, and reduced runtime errors.

Create comprehensive documentation for platform services, APIs, and development workflows, making complex systems accessible to both technical and product teams.

Architect and build end-to-end solutions from concept to production, demonstrating execution discipline through iterative development, testing, and deployment.

Lead serverless and cloud-native initiatives, leveraging AWS Lambda, API Gateway, DynamoDB, and other managed services to build scalable, cost-effective platforms.

Develop reusable libraries and SDKs in TypeScript, providing consistent interfaces and reducing cognitive load for development teams.

Establish and enforce platform standards including code quality metrics, security policies, and architectural patterns across the organization.

Articulate technical vision and roadmap to stakeholders, translating platform capabilities into business value and development velocity improvements.

Mentor teams on platform best practices, conducting workshops, code reviews, and architecture discussions to elevate engineering capabilities.

Optimize developer workflows through automation, tooling improvements, and feedback loop acceleration, reducing time from code to production.

Build observability and monitoring solutions that provide actionable insights into platform health, performance, and developer productivity metrics.

Who you are:

5+ years of platform engineering experience, with demonstrated success building developer platforms and internal tools that significantly improved engineering productivity.

Developer experience advocate with a track record of identifying and eliminating friction points in development workflows, passionate about making developers' lives easier.

Expert-level TypeScript proficiency, including advanced type systems, generics, conditional types, and building type-safe APIs and SDKs.

Strong fundamentals in developer experience, understanding build tools, testing frameworks, debugging workflows, and local development environments.

Proven ability to articulate technical direction, creating clear architectural decision records (ADRs) and presenting platform strategies to technical and non-technical audiences.

Exceptional documentation skills, able to write technical documentation, API references, onboarding guides, and architectural diagrams for diverse audiences.

Demonstrated execution discipline, with experience taking platform initiatives from ideation through implementation, deployment, and adoption at scale.

Deep expertise in cloud and serverless architectures, particularly AWS services (Lambda, API Gateway, DynamoDB, EventBridge, Step Functions, CDK/CloudFormation).

Experience with infrastructure as code using TypeScript-based tools like AWS CDK, Pulumi, or similar, treating infrastructure with the same rigor as application code.

Proficiency in containerization and orchestration (Docker, Kubernetes) with focus on developer-friendly abstractions and self-service capabilities.

Strong background in API design, including GraphQL, REST, gRPC, and event-driven architectures, with emphasis on developer ergonomics.

Experience with mono-repo management and tooling (Nx, Turborepo, Rush), understanding the complexities of large-scale TypeScript codebases.

Track record of building platform teams, fostering a culture of innovation, reliability, and developer-centricity.

Osome grows alongside you, but we already have a few perks:

The opportunity to join a goal-driven startup with big ambitions

The chance to join a growing, highly-skilled R&D team, and to help shape and define the way we work

An agile working model focused on goals and performance

Quarterly social events

Learning opportunities and mentorship from peers and leaders, including a yearly continuous professional development budget.

Equal Opportunity Statement

At OSOME, creating a culture where individuals of all backgrounds feel comfortable really matters.

Everyone who applies will receive fair consideration for employment. We do not discriminate based upon race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying. We want to ensure that we represent the diversity of talent in the society we live in today.

If you have any accessibility requirements that would make you more comfortable during the application and interview process, please let us know so that we can support you.