2,880 Site Technician jobs in Indonesia

Site Technician

Kota Surabaya, East Java IDR60000000 - IDR120000000 Y JTEnergi Indonesia

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Company Description

JTEnergi is a prominent company in the energy sector, specializing in innovative solutions such as wastewater treatment (IPAL) and solar panels. We are dedicated to offering sustainable energy solutions that contribute to a greener future. Stay connected with us for the latest updates on our projects and renewable energy initiatives.

Role Description

This is a full-time hybrid role for a Site Technician based in Surabaya, with the flexibility of some work from home. The Site Technician will be responsible for providing technical support, troubleshooting issues, conducting site inspections, and ensuring the efficient operation of systems. The role also involves interacting with customers to provide excellent service and address any concerns.

Qualifications

  • Strong Communication and Customer Service skills
  • Proficient in Troubleshooting and Technical Support
  • Excellent Analytical Skills
  • Ability to work independently and as part of a team
  • Knowledge of renewable energy systems is a plus
  • Bachelor's degree in Engineering, Environmental Science, or a related field
  • Previous experience in a similar role is preferred
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Field Service Technician (On-Site)

80112 Denpasar, Bali IDR7500000 Monthly WhatJobs

Posted 8 days ago

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full-time
Our client is looking for a skilled and dedicated Field Service Technician to provide on-site support and maintenance for their advanced equipment. This role is based in Denpasar, Bali, ID , and requires a hands-on approach to problem-solving and customer service. You will be responsible for installing, troubleshooting, repairing, and maintaining various technical systems at client locations. The ideal candidate possesses strong mechanical and electrical aptitude, excellent diagnostic skills, and the ability to work independently in diverse environments. Key responsibilities include performing routine inspections, preventative maintenance, and emergency repairs. You will interpret technical manuals and schematics, use specialized tools and diagnostic equipment, and document all service activities accurately. Building and maintaining strong relationships with clients through professional conduct and effective communication is essential. This role demands meticulous attention to detail, a commitment to safety protocols, and the ability to manage your time effectively to meet service level agreements. You will be expected to travel to various client sites within the region. A proactive approach to identifying potential equipment issues and recommending solutions to prevent future breakdowns is highly valued. Proficiency in using hand and power tools, as well as diagnostic software, is required. We are seeking a reliable and resourceful individual with a passion for resolving technical challenges and ensuring customer satisfaction. This is a fantastic opportunity to join a growing team and contribute to the operational success of our clients.

Responsibilities:
  • Install, maintain, and repair complex equipment and machinery at customer sites.
  • Perform routine inspections and preventative maintenance to ensure optimal equipment performance.
  • Diagnose and troubleshoot technical issues, identifying root causes of problems.
  • Conduct emergency repairs and respond to service calls promptly.
  • Interpret technical manuals, blueprints, and schematics to guide repair and maintenance activities.
  • Use specialized tools and diagnostic equipment to accurately assess equipment status.
  • Document all service calls, repairs, and maintenance activities in a clear and concise manner.
  • Provide technical assistance and training to customers on equipment operation and maintenance.
  • Adhere to all safety regulations and company policies during service operations.
  • Manage parts inventory and order necessary components for repairs.
  • Build and maintain positive relationships with clients, ensuring their satisfaction with services rendered.

Qualifications:
  • High school diploma or equivalent; technical degree or certification preferred.
  • Minimum of 3 years of experience as a field service technician or in a similar technical role.
  • Strong mechanical and electrical troubleshooting skills.
  • Proficiency in interpreting technical diagrams and manuals.
  • Experience with diagnostic tools and equipment.
  • Excellent problem-solving and diagnostic abilities.
  • Strong customer service and communication skills.
  • Ability to work independently and manage time effectively.
  • Valid driver's license and a clean driving record.
  • Willingness to travel within the assigned region and work flexible hours as needed.
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On-Site Field Service Technician - Industrial Machinery

16113 Bekasi, West Java IDR9000000 Annually WhatJobs

Posted 8 days ago

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full-time
Our client is seeking a dedicated and skilled On-Site Field Service Technician to perform installations, maintenance, and repairs on industrial machinery at various client locations. This role is crucial for ensuring the optimal performance and longevity of our equipment, providing essential technical support directly to our customers. The successful candidate will be the face of our technical services, requiring excellent problem-solving abilities and strong customer-facing skills.

Key responsibilities include installing, commissioning, and testing new machinery according to specifications and safety standards. You will conduct routine preventative maintenance, inspections, and diagnostics to identify and address potential issues before they lead to downtime. Performing emergency repairs and troubleshooting complex mechanical, electrical, and hydraulic systems will be a significant part of the job. This involves utilizing specialized tools, diagnostic equipment, and technical documentation to accurately identify faults and implement effective solutions.

You will maintain detailed service records, documenting all work performed, parts used, and time spent, using our company's service management software. Providing technical guidance and training to customer personnel on machine operation and basic maintenance procedures will be important. Ensuring adherence to all company safety policies, environmental regulations, and quality standards is paramount. You will also be responsible for managing spare parts inventory for your service vehicle and ordering necessary components. Building and maintaining strong relationships with clients through reliable and professional service delivery is a key aspect of this role.

Qualifications include a technical degree or certification in mechanical engineering, electrical engineering, mechatronics, or a related field, or equivalent practical experience. A minimum of 3 years of experience as a field service technician, preferably working with industrial machinery, is required. Strong mechanical aptitude and hands-on experience with complex systems are essential. Proficiency in diagnosing and repairing electrical, hydraulic, and pneumatic systems is necessary. Excellent troubleshooting and problem-solving skills, coupled with the ability to read and interpret technical manuals, schematics, and blueprints, are vital. Good communication and interpersonal skills are required, as you will interact directly with clients. This role requires willingness to travel extensively to client sites within the **Bekasi, West Java, ID** region and occasionally further afield, and often requires working irregular hours or being on call. A valid driver's license and clean driving record are mandatory. If you are a hands-on technician who thrives in a dynamic field environment, we want to hear from you.
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Field Service Representative (Field Service)

Jakarta, Jakarta The Boeing Company

Posted 7 days ago

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**Job Description**
At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.
At Boeing, we are all innovators on a mission to connect, protect, explore and inspire. From the seabed to outer space, you'll learn and grow, contributing to work that shapes the world. Find your future with us
We are seeking a **Field Service Representative** for **Jakarta's Soekarno-Hatta International Airport** to supporting an Airline customer in Indonesia.
**Role Summary:**
The FSR will provide both on-site and remote technical support to Boeing airline customers. The FSR will work directly with airline customer personnel and must demonstrate adaptability to diverse cultural environments. Candidates should have experience in flexible, fast-paced environments requiring prompt responses to ad-hoc customer requests. Strong written and verbal communication skills and the ability to work both collaboratively and independently with minimal supervision are essential.
**Key Responsibilities:**
+ Provide technical expertise (airframe, avionics, structures) and operational guidance to help customers maintain Boeing products.
+ Build and maintain strong customer relationships, initiating corrective actions to ensure satisfaction with Boeing products and services.
+ Strong commitment to quality and safety, with the ability to uphold and promote Boeing's safety standards and first-time quality culture in all aspects of work.
+ Develop and coordinate support strategies with senior leaders to meet operational objectives.
+ Review maintenance, engineering, flight operations, and performance data; conduct root cause analysis to enhance aircraft reliability.
+ Interpret and communicate technical support data; provide on-the-job training and act as a liaison between Boeing and customers.
+ Support aircraft Entry-Into-Service (EIS) plans, including training and maintenance assistance.
+ Collaborate with internal teams and suppliers to leverage Boeing products for customer needs.
+ Monitor fleet status, respond to requests, and resolve technical issues.
+ Serve as a customer advocate, maintaining a positive attitude in crisis situations.
+ Provide 24/7 support as needed, including on-call availability for Aircraft-On-Ground (AOG) situations.
+ Follow up with customers to ensure effective solutions.
**Basic Qualifications:**
+ Bachelors of Science Degree in engineering, engineering technology and/or an FAA Airframe & Powerplant license (or equivalent certification or military experience/training).
+ 5+ years of experience in the aviation industry, preferably with Boeing models.
+ Strong technical and interpersonal skills with excellent communication abilities.
+ Proven capability to prioritize and manage workload independently.
+ Flexibility to work long hours, including evenings and weekends.
+ Demonstrated capacity to lead and work effectively in diverse teams.
+ Fluent in English and Indonesian.
**Preferred Qualifications:**
+ More than 10 years of experience in the aviation industry, including commercial airline technical operations.
+ Experience with customer support
+ Demonstrated cultural awareness and emotional intelligence, with the ability to adapt and effectively conduct business across diverse countries, cultures, languages, and airline environments.
+ Ability to identify and troubleshoot technical issues on aircraft.
+ Experience working under pressure in fast-paced environments with strict deadlines.
+ Experience interacting with all levels of airline management on technical and operation issues.
+ Demonstrated leadership and project management skills.
+ Multilingual skills.
**Important information regarding this requisition:**
This vacancy is for an international, locally hired position in Indonesia.
Benefits and pay are determined at the local level and are not part of Boeing U.S.-based payroll, and will commensurate with experience and qualifications and in accordance with applicable local law.
**Location:**
This position is expected to be **100% onsite** . The selected candidate will be required to work onsite at Boeing Soekarno-Hatta International Airport office and the listed location site. (Jakarta, Indonesia)
**Relocation:**
Relocation assistance is **NOT** a negotiable benefit for this position. Candidates must live in the immediate area or relocate at their own expense.
Employer is **NOT** willing to sponsor applicants for employment visa status.
**Travel:**
Some travel may be required, up to 10% of the time.
**Other Job-related Information:**
This requisition is for a locally hired position. Benefits and pay are determined at the local level and not on Boeing US-based payroll.
Other details will be communicated at the interview, or in selection process.
Applications for this position will be accepted until **Oct. 15, 2025**
**Export Control Requirements:** This is not an Export Control position.
**Relocation**
Relocation assistance is not a negotiable benefit for this position.
**Visa Sponsorship**
Employer will not sponsor applicants for employment visa status.
**Shift**
Not a Shift Worker (Indonesia)
**Equal Opportunity Employer:**
We are an equal opportunity employer. We do not accept unlawful discrimination in our recruitment or employment practices on any grounds including but not limited to; race, color, ethnicity, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military and veteran status, or other characteristics covered by applicable law.
We have teams in more than 65 countries, and each person plays a role in helping us become one of the world's most innovative, diverse and inclusive companies. We are proud members of the Valuable 500 ( and welcome applications from candidates with disabilities. Applicants are encouraged to share with our recruitment team any accommodations required during the recruitment process. Accommodations may include but are not limited to: conducting interviews in accessible locations that accommodate mobility needs, encouraging candidates to bring and use any existing assistive technology such as screen readers and offering flexible interview formats such as virtual or phone interviews.
Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
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Field Service Engineer

Jakarta, Jakarta IDR120000000 - IDR240000000 Y Vertiv

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Job Description

We are seeking an experienced HVAC & Thermal Cooling Field Service Engineer with a strong background in supporting data center cooling systems. This role requires hands-on expertise in installing, maintaining, and troubleshooting HVAC systems, CRAC (Computer Room Air Conditioning) units, chillers, and other thermal management solutions, specifically for data centers and high-precision environments. The ideal candidate will be skilled in optimising cooling efficiency, ensuring uptime, and resolving mechanical, electrical, and environmental issues in data center facilities.

Key Responsibilities:

  • Lead the installation and commissioning of HVAC and cooling systems (CRAC units, chillers, cooling towers) within data centers, ensuring proper setup, integration, and optimal performance.
  • Perform routine maintenance, calibrations, and repairs on HVAC systems. Troubleshoot mechanical, electrical, and refrigerant issues, resolving them quickly to minimize downtime.
  • Monitor system performance, analyze data for inefficiencies, and implement corrective measures to enhance energy efficiency, reduce costs, and maintain optimal thermal conditions.
  • Recommend energy-saving measures and system upgrades. Work with clients to reduce consumption and improve overall system performance, aligning with sustainability goals.
  • Maintain accurate service records, ensuring all work complies with safety regulations and manufacturer guidelines. Provide clients with clear reports on system status and recommended actions.
  • Build and maintain client relationships by providing expert advice on system optimization, cooling loads, and thermal management to ensure peak operational performance.
  • Ensure all service work adheres to safety standards, regulations, and best practices, creating a safe work environment at all times.
  • Respond promptly to emergency breakdowns, prioritize repairs, and restore cooling systems swiftly to minimize disruptions to critical data center operations.

Skills:

  • In-depth knowledge of HVAC systems, electrical systems, and mechanical troubleshooting techniques.
  • Proficient in the use of diagnostic tools and software for HVAC systems, including temperature sensors, airflow meters, and building management systems (BMS).
  • Excellent communication skills with the ability to interact professionally with clients, vendors, and cross-functional teams.
  • Strong attention to detail, problem-solving skills, and the ability to manage time effectively.

Qualifications:

  • Bachelor's degree in Mechanical Engineering, HVAC Technology, or related field (preferred). Certifications or vocational training in HVAC or relevant technical areas are highly desirable.
  • Minimum of 5 years of experience in HVAC field services, with a focus on data centers or high-performance environments.
  • Hands-on experience with CRAC units, chillers, thermal management systems, and cooling towers.
  • Familiarity with data center infrastructure and operational requirements, including thermal load management and energy efficiency best practices.

The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities.

OUR CORE PRINCIPALS:Safety.  Integrity. Respect.  Teamwork.  Diversity & Inclusion.

OUR STRATEGIC PRIORITIES

  • Customer Focus
  • Operational Excellence
  • High-Performance Culture
  • Innovation
  • Financial Strength

OUR BEHAVIORS

  • Own It
  • Act With Urgency
  • Foster a Customer-First Mindset
  • Think Big and Execute
  • Lead by Example
  • Drive Continuous Improvement
  • Learn and Seek Out Development

At Vertiv, we're on a mission to empower the people that will power the future. From a simple swipe to life-changing medicines, from push notifications to generative AI. We design, manufacture, and service the products and solutions that keep the world connected.  With $6.9 billion in revenue, a strong customer base and global reach spanning over 130 countries, we are uniquely positioned to deliver greater value to our customers and create new opportunities for our people.

Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to  If you are interested in applying or learning more about this role, please visit the company's career page located on

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Field Service Engineer

Jakarta, Jakarta IDR120000000 - IDR240000000 Y FLSmidth

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Job Description

At FLSmidth, you will collaborate with talented professionals from diverse cultures, learning and creating innovative, sustainable solutions that shape the future of mining.

As a Field Service Engineer, you will be dedicated to delivering world-class support to our customers, working onsite to ensure equipment reliability, safety, and performance. This is a hands-on role where you'll make a direct impact on our customers' operations.

Your Responsibilities

  • Provide services and customer support during assigned onsite roster
  • Perform installation, commissioning, calibration, repair, maintenance, and testing of complex equipment
  • Identify and resolve advanced technical problems during start-up and operations
  • Research, evaluate, and recommend new products or equipment upgrades to meet customer needs
  • Deliver troubleshooting support and train customers on equipment features and functionality
  • Conduct regular site evaluations to determine maintenance requirements and performance improvements
  • Ensure operational uptime by addressing equipment maintenance and troubleshooting issues
  • Promote a culture of safety, teamwork, and continuous improvement in all onsite activities
  • Build and maintain strong customer relationships to secure future business opportunities

What You Bring

  • Vocational/Technical education or Bachelor's degree in Engineering (or related field)
  • 3–5 years' experience in the mining or heavy industrial service industry (preferred)
  • Strong hands-on skills in equipment installation, commissioning, and maintenance
  • Proficiency in Microsoft Office applications
  • Ability to work onsite following customer roster, including in remote areas
  • Broad knowledge of operational procedures, maintenance tools, and troubleshooting methods
  • Strong problem-solving skills, with the ability to work under pressure and limited supervision
  • Excellent communication skills and ability to train customers effectively
  • A collaborative team player who can also work independently
  • Willingness to travel extensively across mine sites in Southeast Asia

Why Join Us?

  • Work in an international, multicultural environment with global exposure
  • Be part of a team delivering sustainable, future-focused solutions to the mining industry
  • Develop professionally through challenging assignments and opportunities to learn from global experts
  • Contribute to a safety-first culture where your skills and ideas are valued

What we offer

  • Competitive remuneration package on offer.
  • Work-life balance with a flexible work schedule so you can focus on professional and personal priorities.
  • Job security in a volatile market. Since 1882, FLSmidth has operated successfully within a global environment.
  • Development and training within a respected global OEM company.
  • Access to salary packaging options to allow you to maximize your after-tax income.
  • Employee Assistance Program for employees and immediate family.
  • Purchased annual leave options.
  • Paid Parental Leave
  • Access to a recognition and benefits platform.
  • Involvement with community and charity initiatives.

As an equal-opportunity employer, FLSmidth embraces diversity and equality by promoting an environment of inclusion. We encourage applicants of all backgrounds and perspectives to apply - the more diverse our employees are, the stronger our team is.

In our commitment to equal opportunity and eliminating bias, we kindly request that you exclude personal information such as age, ethnicity, number of children, and photographs from your application materials.

Please apply by clicking "apply" on this page.

Kindly note that we will be reviewing applications and conducting interviews on an ongoing basis so please apply as soon as possible.

Successful candidates will be contacted by email.

No recruiters and unsolicited agency referrals, please.

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Field Service Engineer

Jakarta, Jakarta IDR60000000 - IDR120000000 Y Fresenius Medical Care

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Job Description Summary:
Responsible for maintaining and providing technical service to renal units in the assigned area

Key Responsibilities / Accountabilities:

  • Provide technical support to clinical coordinator and marketing team in trials and installation
  • Working as a team with sales service to increase product penetration.
  • Identified new and follow up any potential business opportunities
  • Assist customer service with technical clarification of customer order
  • Ensure all service carry out on time and efficient
  • Educate staff in the hospital in maintenance of our machine
  • Provide technical support for design of HD room
  • Maintain database on all equipment including trial and loan machine
  • A service report to be completed for installation, repair and maintenance tasks
  • Enter all service report into technical service database and hardcopy be filled on regular basis
  • Other projects those may assign by Direct Superior
  • Obey the health and safety guideline as per guided by Crisis Management team when doing his/her job inside or outside the organization
  • Obey the Fresenius Medical Care Compliance and Company Regulation

Competencies (attitude, skills, typical qualifications and experience):
Education And Experience

  • Preferable have Diploma 4/ Bachelor (S1) background, or min. Diploma 3 with major of Elctromedical Engineering, Electrical Engineering, Mechanical Engineering or Computer Engineering
  • Have active Professional License as Electromedics (STR) is a plus
  • Have min 1-2 year of experience as Technician in Medical Devices company
  • Wiling to place in any area where the company operates and needs

Competencies

  • Technical Competencies:

  • Engineering Technical Skill: Possession of a designated level of technical engineering skill or knowledge and the ability to keep up with current developments and trends in areas of expertise; Knowledge of program procedures, methods and practices and their application to specific situations

  • Project Management: Ability to coordinate and administer programs/projects, activities and protocols; Ability to manage resources, monitor activities and assess environmental safety, risks and quality control associated with the program.
  • Customer Service Management: The ability to discover the needs of internal and external customers and strive to deliver services and products to meet these needs in a professional and courteous manner; This includes the willingness to give priority to customer needs and deliver high quality services within the available resources.
  • Resource Management: The ability to leverage organizational resources effectively and works towards standards of excellence in achieving organizational goals and strategies; This includes encouraging prioritization, planning, collaboration and motivation for others to perform according to performance standards.

  • General Competencies:

  • Continuous Learning: Show the great willingness to receive knowledge & skills for effectiveness of work

  • Commit to the Organizational Ethic: Work behavior which highlighted on social, moral and organizational values and ethic in conducting business activities internally and externally
  • Administration, Planning & Organizing: Implement the process of operational administration, reporting and document management regarding operational process in working unit.
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Field Service Engineer

IDR90000000 - IDR120000000 Y PT PASIFIK SAINTIFINDO

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Key Responsibilities

  • Perform installation, qualification, calibration, upgrades, and preventive maintenance of NGS platforms and related instruments.
  • Provide on-site and remote technical support to customers, ensuring maximum uptime, reliability, and performance of instruments.
  • Conduct troubleshooting, diagnosis, and repair of hardware, software, optics, sensors, fluidics, and networking subsystems.
  • Deliver technical training and user guidance to customers on proper instrument operation and routine maintenance.
  • Collaborate closely with Applications Specialists, Sales, Product Managers, and R&D teams to resolve complex issues and support customer needs.
  • Document all service activities, maintaining accurate service logs, compliance records, and customer reports according to company policies.
  • Ensure compliance with safety regulations, quality standards, and service protocols.
  • Stay current with product updates, new technologies, and service methodologies, actively participating in ongoing technical training.
  • Provide feedback to internal teams regarding recurring issues, customer needs, and opportunities for product or service improvement.

Required Qualifications

  • Bachelor's degree in Electrical Engineering, Electromedical Engineering, Biomedical Engineering, or a related technical field (or equivalent technical experience).
  • Minimum 2+ years of field service experience supporting complex scientific instrumentation (e.g., NGS, qPCR, flow cytometry, LC-MS, or similar).
  • Strong technical skills in electronics, sensors, robotic mechanics, fluidics, optics & imaging systems, networking, and connectivity integration.
  • Proven troubleshooting and analytical abilities to diagnose and resolve hardware/software issues effectively.
  • Excellent communication, interpersonal, and customer training skills.
  • Ability to work independently, manage time effectively, and handle multiple priorities under pressure.
  • Willingness and ability to travel extensively (50–70%) domestically and internationally.
  • Proficiency in English (written & spoken); additional languages are a plus.

If the Easy Apply option is already closed, you can still send your application via email to -

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Field Service Engineer

Jakarta, Jakarta IDR70000 - IDR120000 Y Philips

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Job Title

Field Service Engineer (Makassar)

Job Description

Job summary:

Provides technical support to customers on operational or maintenance aspects of system equipment. Serves as customer contact on technical and service-related problems.

Your role:

  • Install Philips Health Systems (HS) equipment according to standards with respect to quality and installation time as set by HS and perform planned maintenance and equipment modifications within the scheduled time and to the quality standards set by HS.
  • Perform corrective maintenance, supported, when necessary, by tier-2 support helpdesk and demonstrate commitments to meet customer needs and requirements by ensuring all given quality standards.
  • Submit timely and accurate service data, job sheets, reports, expense claims, radiation film badges, field problem reports and other paperwork as assigned.
  • Be aware of customer needs and potential commercial leads (Philips Lifecycle Solutions – PLS) through customer visits and provide feedback and recommendations to the management, relevant people within the organization.
  • Support the Services Delivery Manager & Operations Manager and the Customer Services Account Manager as appropriate with contract renewals etc.

You're the right fit if:

  • Bachelor's degree (Electronical Engineering, Physics Engineering, or equivalent) with min. 3 years of related work experience as Field Service Engineer.
  • Relationship Builder: Potential to work effectively with and manage key vendors in the ecosystem, as well as internal stakeholders, at all levels.
  • Good potential in stakeholder management; Maturity to engage with senior management team within the organization, and external stakeholders.
  • Good communication skills in both Bahasa Indonesia and English as well as a customer service oriented.
  • Location Based: Makassar, South Sulawesi .

How we work together

Field roles are most effectively done outside of the company's main facilities, generally at the customers' or suppliers' locations.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.

  • Learn more about our business .
  • Discover our rich and exciting history .
  • Learn more about our purpose .

If you're interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care here .

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Field Service Engineer

Jakarta, Jakarta IDR900000 - IDR1200000 Y Mindray

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Job Description

Job description:

Requirements:

  • Bachelor Degree of above, majoring in Medical, Technical Bio-medical, or related field.

  • Over 5 years working experience as Field Service Engineer, handling IVD products (Hematology, Chemistry, Immunoassay).

  • Intermediate English speaking and writing skills.

  • Proficient at Microsoft Office software and internal sales management system, preferably experienced in SAP operation.

  • Domicile in Jakarta.

Responsibilities:

  • Provide services including installation, troubleshooting, etc. as per customer's request.

  • Handle and follow up customers complaints through phone, mail or other in timely and effective manner.Ensure customer's satisfaction.

  • Generate revenue from distributors, end users for service contract, spare parts, labor service, upgrade, etc.

  • Coordinate with distributors and other related departments to follow up complicated problems as well as big projects.

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