1,104 Sporting Goods jobs in Indonesia

• Develop and implement comprehensive national sales strategies to achieve company objectives and sales targets.
• Lead, motivate, and manage a national sales team, providing coaching, training, and performance management.
• Identify and develop new business opportunities, cultivating strong relationships with key clients and distributors.
• Manage and grow existing key accounts, ensuring customer satisfaction and repeat business.
• Analyze sales data and market trends to identify opportunities and challenges, adjusting strategies accordingly.
• Oversee the sales budget, ensuring efficient allocation of resources and profitability.
• Collaborate with marketing and product development teams to align sales efforts with promotional activities and product launches.
• Prepare regular sales reports, forecasts, and presentations for senior management.
• Represent the company at industry trade shows and events.
• Ensure adherence to company policies and ethical sales practices.

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Minimum of 7 years of experience in sales management, with a proven track record of success in the sporting goods or related industry.
• Demonstrated experience in developing and executing national sales strategies.
• Strong leadership, team management, and coaching abilities.
• Excellent negotiation, communication, and interpersonal skills.
• Proficiency in CRM software and sales analytics tools.
• Ability to travel as required to meet clients and manage the sales team.
• Strategic thinking and strong problem-solving capabilities.
• A passion for sports and leisure activities is a plus.

Kualifikasi:

• Lulusan SMA diutamakan
• Berpenampilan rapi
• Memiliki kemampuan analisis dan komunikasi yang baik.
• Memiliki attitude yang baik
• Dapat mengoperasikan komputer

Deskripsi Pekerjaan :

• Menangani komplain dan klaim dari nasabah.
• Memberikan pelayanan terhadap nasabah secara professional baik melalui telpon atau bertatap muka langsung.
• Penghubung antara nasabah dengan perusahaan.
• Membuat laporan mingguan dan bulanan.
• Menangani hal-hal administratif di departemen Customer Service.

About the Assignment:

- Guide our consumers and partners in using our products

- Manage service inquiries and disputes arising from our consumers and partners

- Provide excellent customer service to our consumer and partners base

- Maintain good relationships and community-building efforts with our consumers and partners

- Support projects from all verticals including registration, acquisition, and sales transaction.

The Core Objectives:

- Educate consumers and partners on products, and promotional campaigns, as well as troubleshoot when they have difficulties.

- To resolve consumers' and partners' problems quickly and effectively with empathy and care.

- Perform administrative tasks involving a partner's account (credit top-up, changes in partner's information, etc.)

Essential Experience / Criteria (Mandatory):

- Min D3/S1 any major With a GPA of 2,75

- Clear Articulation and good communication in Bahasa

- Have experience in the customer service area

- Have experience in the sales area

- Typing skill with WPM 50 & Accuracy 90%

- Sense Of Empathy

- Has vaccinated 3 dose

-Energetic and agile

-Min. Fresh graduate and max 2 years in the same position (entry-level)

-Attention to detail

-Adaptive to dynamic changes

Desirable Experience / Criteria (Preferred):

Able to speak English with minimum passive communication

Jenis Pekerjaan: Penuh Waktu

Job Descriptions:

• Carry out services to customers such as deliver product and service information bank, follow up and handle customer complaints
• Identify and mitigate potential risks, especially Operational Risk on each transactions made in Customer Service
• Performing Customer Due Diligence to obtain accurate relevant information prospective customer data in accordance with the customer data submitted
• Performing Enhanced Due Diligence to high-risk customers by adding aspects requirements or data that must be met by prospective customer

Requirement:

• Minimum of Diploma/Associate (D3) degree from any major
• At least 1 (one) year of experience in Customer Service/Teller position
• Excellent with Excel and able to operate Microsoft Office & PowerPoint
• Customer oriented
• Placement in Gama Tower, Rasuna Said (Jakarta Selatan)

Kualifikasi:

• Pendidikan minimal D3 dari semua jurusan (diutamakan jurusan Administrasi).
• Memiliki pengalaman kerja sebagai Customer Service, Customer Support, Administrasi, atau Service Support minimal 1 tahun.
• Terampil menggunakan Ms. Word, Excel, dan PowerPoint.
• Memiliki kemampuan komunikasi yang baik, jelas, dan empati terhadap pelanggan.
• Mampu menganalisis masalah pelanggan dengan teliti dan memberikan solusi yang tepat.
• Bersedia bekerja dengan sistem shift.

Detail Pekerjaan:

• Menangani pertanyaan dan keluhan pelanggan melalui WhatsApp dan live chat dengan komunikasi yang cepat, jelas, dan empatik.
• Menganalisis kendala pelanggan, memberikan solusi, serta menjelaskan fitur produk sesuai kebutuhan.
• Meneruskan permintaan teknis ke tim service, lengkap dengan detail kendala dan ekspektasi pelanggan.
• Berkoordinasi dengan tim internal (produk, engineer, service) untuk penanganan isu perangkat dan pengembangan fitur.
• Memantau status perangkat GPS pelanggan dan melakukan follow-up jika terjadi gangguan.
• Mendokumentasikan laporan pelanggan serta memperbarui status tiket secara rutin di sistem internal.

Placement:
Surabaya

Tugas dan tanggung jawab:

• Menerima keterangan dari pelanggan mengenai barang yang akan diperbaiki serta mencatat jenis barang, tipe, tahun, masa garansi, dan sebagainya
• Menginformasikan kepada pelanggan terkait dengan perkiraan anggaran perbaikan dan memberikan penjelasan mengenai parts yang perlu diganti
• Memberikan konfirmasi kepada pelanggan perihal status perbaikan
• Mengerjakan tugas administratif lain yang berhubungan dengan customer service
• Membina hubungan baik dengan pelanggan

Kualifikasi:

• Usia maksimal 30 tahun
• Pendidikan minimal D3, semua jurusan
• Memiliki pengalaman minimal 1 tahun
• Memiliki kemampuan komunikasi yang baik

Job Descriptions:

• Responding promptly to customer inquiries
• Communicating with customer
• Acknowledging and resolving customer complaints
• Ensure customer satisfaction levels are always on target

Job Requirements:

• Minimum 1 Year experience as Customer Service
• Fresh Graduate are welcome
• Excellent communication and problem solving skills
• Able to manage time effectively
• Willing to work shifting hour
• Placement in Jakarta Selatan

KUALIFIKASI :

• Berpenampilan rapi
• Kemampuan berkomunikasi dengan baik, jelas dan ramah
• Mampu bekerja secara tim ataupun individu
• Menguasai Ms Office
• Memiliki tanggung jawab tinggi
• Responsif, mudah beradaptasi dan bersosialisasi

DESKRIPSI PEKERJAAN :

• Menjawab pertanyaan dan menyelesaikan masalah user
• Memberikan informasi tentang produk dan layanan
• Membangun hubungan baik dengan user
• Mengerjakan laporan harian, mingguan maupun bulanan

Customer Service & Community Specialist

We are seeking a highly motivated Customer ServiceandCommunity Specialist who is fluent in English and has a passion for both assisting users and engaging with gaming communities. You will address user inquiries, resolve issues, and actively contribute to community engagement strategies. Your work will directly impact our vibrant gaming community's user satisfaction, retention, and growth.

• Provide timely and professional support to users through various channels (e.g., email, Discord, social media, live chat).
• Track and resolve technical issues or feedback in collaboration with the product and dev teams.
• Manage and grow the community across various platforms, including Discord, Reddit, and Twitter.
• Plan and execute community events, contests, or initiatives to boost engagement.
• Collect user insights and report community trends, pain points, or opportunities to the internal team.
• Act as the voice of the community to ensure user feedback is heard internally.
• Maintain a strong understanding of features and updates to provide accurate information.
• Reporting user complaints and experience using product in weekly meetings, and providing the data-driven report.

• Fluent in English (spoken and written) – required for daily communication with global users and internal teams.
• Proven experience in customer support, community management, or similar roles.
• Passion for gaming and familiarity with streaming platforms (e.g., Twitch, YouTube, TikTok).
• Strong communication and interpersonal skills.
• Able to multitask and adapt in a fast-paced, remote working environment.
• Experience with tools such as Discord, Zendesk, Jira, or similar.
• Flexible with working hours and able to coordinate with global teams across different time zones.
• Self-driven, proactive, and solution-oriented.
• Knowing the streaming and gaming industry.
• Experience in preparing weekly and monthly reports on user inquiries and communicating issues to management.