858 Technical Infrastructure jobs in Indonesia
Senior Technical Support Engineer - Network Infrastructure
29411 Batam, Riau Islands
IDR420000000 Annually
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Our client is a rapidly expanding technology solutions provider seeking a highly skilled Senior Technical Support Engineer to join their fully remote customer service and helpdesk team. This role is critical in providing advanced technical assistance and resolving complex issues for our clients' network infrastructure. You will be a key player in ensuring customer satisfaction through expert troubleshooting and proactive support.
Responsibilities:
Responsibilities:
- Provide advanced, high-level technical support and troubleshooting for network infrastructure issues, including routers, switches, firewalls, and VPNs.
- Diagnose and resolve complex software and hardware problems, performing root cause analysis.
- Respond to customer support requests via phone, email, and ticketing systems in a timely and professional manner.
- Guide customers through step-by-step solutions, explaining technical concepts clearly.
- Create and maintain technical documentation, knowledge base articles, and troubleshooting guides.
- Escalate unresolved issues to appropriate internal teams (e.g., Tier 3 support, engineering) and follow up to ensure resolution.
- Identify recurring customer issues and provide feedback to product development and engineering teams for improvement.
- Participate in on-call rotation to provide 24/7 support as needed.
- Stay up-to-date with product updates, new features, and industry best practices in network technologies.
- Contribute to the continuous improvement of support processes and customer service standards.
- Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
- 5+ years of experience in technical support, with a focus on network infrastructure and troubleshooting.
- In-depth knowledge of networking protocols (TCP/IP, DNS, DHCP, etc.) and network hardware.
- Experience with network security concepts and technologies (firewalls, VPNs).
- Proficiency in diagnosing and resolving issues with various operating systems (Windows, Linux).
- Experience with remote support tools and customer relationship management (CRM) systems.
- Excellent analytical, problem-solving, and troubleshooting skills.
- Strong communication and interpersonal skills, with the ability to explain technical issues to non-technical users.
- Ability to work independently and manage time effectively in a remote environment.
- Relevant certifications such as CCNA, CompTIA Network+ are highly desirable.
- Customer-centric approach with a commitment to providing exceptional service.
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0
Network Infrastructure Engineer
75111 Balikpapan, East Kalimantan
IDR16000000 Annually
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Our client is seeking a skilled Network Infrastructure Engineer to join their team in Balikpapan, East Kalimantan, ID . This role will involve designing, implementing, and maintaining the company's telecommunications network infrastructure. You will be responsible for ensuring network reliability, performance, and security across all operations. Key responsibilities include configuring and managing routers, switches, firewalls, and other network devices. You will also troubleshoot network issues, perform upgrades, and monitor network health to prevent downtime. The ideal candidate will have a strong understanding of TCP/IP protocols, routing protocols (e.g., BGP, OSPF), and network security best practices. Experience with VPNs, VLANs, and wireless technologies is essential. You will work closely with system administrators and other IT professionals to support the company's growing technology needs. This hybrid role offers the opportunity to work both on-site and remotely, providing flexibility while ensuring critical network infrastructure is managed effectively. You will be involved in capacity planning, network design documentation, and the implementation of new network solutions. The ability to analyze network traffic, identify performance bottlenecks, and implement solutions is crucial. Furthermore, you will be responsible for ensuring network compliance with industry standards and company policies. We are looking for a proactive problem-solver with excellent analytical and communication skills, who can contribute to the stability and growth of our client's network environment. Experience with cloud networking solutions is a plus. This position requires a dedicated professional who can maintain a high level of network availability and security.
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Network Infrastructure Engineer
20231 Medan, North Sumatra
IDR10000000 month
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Our client, a prominent player in the telecommunications sector, is seeking an experienced Network Infrastructure Engineer to be based in Medan, North Sumatra, ID . This role is critical for the design, implementation, and maintenance of our robust network infrastructure, ensuring seamless connectivity and high performance for our customers.
The Network Infrastructure Engineer will be responsible for managing and supporting our wide area networks (WAN), local area networks (LAN), and wireless networks. You will participate in the planning and deployment of new network technologies, troubleshoot complex network issues, and ensure the security and reliability of our network systems. The ideal candidate will have a strong background in network protocols, hardware, and software, with hands-on experience in configuring and managing routers, switches, firewalls, and other network devices. We are looking for a detail-oriented individual with excellent problem-solving abilities and a commitment to maintaining network integrity.
Key responsibilities:
Qualifications:
The Network Infrastructure Engineer will be responsible for managing and supporting our wide area networks (WAN), local area networks (LAN), and wireless networks. You will participate in the planning and deployment of new network technologies, troubleshoot complex network issues, and ensure the security and reliability of our network systems. The ideal candidate will have a strong background in network protocols, hardware, and software, with hands-on experience in configuring and managing routers, switches, firewalls, and other network devices. We are looking for a detail-oriented individual with excellent problem-solving abilities and a commitment to maintaining network integrity.
Key responsibilities:
- Design, implement, and manage LAN, WAN, and WLAN infrastructure.
- Configure, install, and maintain network hardware, including routers, switches, firewalls, and load balancers.
- Monitor network performance and troubleshoot connectivity issues to ensure optimal uptime and performance.
- Implement and maintain network security measures, including firewalls, VPNs, and intrusion detection systems.
- Develop and document network architecture, configurations, and procedures.
- Participate in capacity planning and network upgrades.
- Collaborate with other IT teams to integrate network services with other systems.
- Respond to and resolve network incidents and service requests in a timely manner.
- Stay current with emerging network technologies and best practices.
- Ensure network compliance with industry standards and company policies.
Qualifications:
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- Minimum of 4 years of experience in network engineering and infrastructure management.
- Proficiency in network protocols such as TCP/IP, BGP, OSPF, and MPLS.
- Hands-on experience with Cisco, Juniper, or other major network equipment vendors.
- Experience with network security technologies and best practices.
- Strong understanding of network monitoring and troubleshooting tools.
- Relevant certifications such as CCNA, CCNP, or equivalent are highly preferred.
- Excellent analytical, problem-solving, and critical-thinking skills.
- Strong communication and interpersonal skills.
- Ability to work effectively in a fast-paced, team-oriented environment.
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2
Network Infrastructure Engineer
34111 Bandar Lampung, Lampung
IDR16 Annually
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Our client is seeking a skilled Network Infrastructure Engineer to join their team in Bandar Lampung, Lampung, ID . This role is critical for designing, implementing, and maintaining the company's telecommunications and network infrastructure, ensuring optimal performance, reliability, and security. You will work closely with IT operations and other departments to support business objectives.
Responsibilities:
Responsibilities:
- Design, deploy, and manage complex network infrastructure, including routers, switches, firewalls, and wireless access points.
- Monitor network performance, troubleshoot issues, and implement solutions to ensure high availability and low latency.
- Develop and maintain network documentation, diagrams, and configuration standards.
- Implement and manage network security measures, including VPNs, access control lists (ACLs), and intrusion prevention systems (IPS).
- Plan and execute network upgrades and migrations with minimal disruption to services.
- Collaborate with vendors and service providers to resolve network-related issues and procure equipment.
- Perform regular network audits and vulnerability assessments to identify and mitigate risks.
- Develop and implement disaster recovery and business continuity plans for network infrastructure.
- Stay current with emerging network technologies and industry best practices.
- Provide technical support and guidance to junior network administrators.
- Ensure network infrastructure aligns with business requirements and strategic goals.
- Bachelor's degree in Computer Science, Information Technology, Telecommunications, or a related field.
- Minimum of 5 years of experience in network engineering and administration.
- In-depth knowledge of TCP/IP, routing protocols (BGP, OSPF), switching technologies, and network security.
- Hands-on experience with Cisco, Juniper, or similar network hardware and operating systems.
- Proficiency in network monitoring tools and packet analysis.
- Strong understanding of wireless networking standards and security.
- Excellent problem-solving, analytical, and troubleshooting skills.
- Strong communication and teamwork abilities.
- Relevant certifications such as CCNA, CCNP, or equivalent are highly preferred.
- Ability to work effectively under pressure and meet deadlines in a demanding environment.
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3
Network Infrastructure Engineer
50131 Semarang, Central Java
IDR14000000 month
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Our client is seeking a highly skilled and motivated Network Infrastructure Engineer to join their fully remote IT team. You will be responsible for the design, implementation, maintenance, and optimization of our company's network infrastructure, ensuring high availability, performance, and security. This role involves working with various network technologies and protocols to support our business operations.
Key Responsibilities include:
The ideal candidate will possess a Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent work experience. A minimum of 4-6 years of experience in network engineering and administration is required. Proven experience with network design, implementation, and troubleshooting is essential. Strong knowledge of TCP/IP, DNS, DHCP, routing protocols (e.g., OSPF, BGP), switching technologies (e.g., VLANs, STP), and security principles is a must. Experience with cloud networking (AWS, Azure) is a significant plus. Relevant industry certifications such as CCNA, CCNP, or equivalent are highly preferred. Excellent analytical, problem-solving, and communication skills are necessary for effective collaboration in a remote team. The ability to work independently, manage time effectively, and prioritize tasks in a fast-paced environment is critical.
Key Responsibilities include:
- Designing, deploying, and managing enterprise-level network solutions, including LAN, WAN, wireless, and VPN technologies.
- Configuring and maintaining network devices such as routers, switches, firewalls, and load balancers from various vendors (e.g., Cisco, Juniper, Fortinet).
- Monitoring network performance, identifying bottlenecks, and implementing solutions to optimize traffic flow and ensure uptime.
- Implementing and managing network security measures, including firewalls, intrusion detection/prevention systems, and access control lists.
- Troubleshooting network-related issues, diagnosing problems, and implementing timely resolutions.
- Developing and maintaining network documentation, diagrams, and standard operating procedures.
- Participating in capacity planning and ensuring the network infrastructure can scale to meet future business needs.
- Evaluating and recommending new network technologies and solutions.
- Providing technical support and guidance to other IT teams and end-users.
- Staying current with industry best practices and emerging network technologies.
The ideal candidate will possess a Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent work experience. A minimum of 4-6 years of experience in network engineering and administration is required. Proven experience with network design, implementation, and troubleshooting is essential. Strong knowledge of TCP/IP, DNS, DHCP, routing protocols (e.g., OSPF, BGP), switching technologies (e.g., VLANs, STP), and security principles is a must. Experience with cloud networking (AWS, Azure) is a significant plus. Relevant industry certifications such as CCNA, CCNP, or equivalent are highly preferred. Excellent analytical, problem-solving, and communication skills are necessary for effective collaboration in a remote team. The ability to work independently, manage time effectively, and prioritize tasks in a fast-paced environment is critical.
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4
Network Infrastructure Engineer
80111 Denpasar, Bali
IDR18000000 month
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Our client, a fast-growing telecommunications company, is actively seeking an experienced Network Infrastructure Engineer to join their fully remote engineering team. This role is crucial for the design, implementation, and maintenance of our robust network infrastructure that supports millions of users. You will be responsible for configuring and managing routers, switches, firewalls, and other network devices, ensuring high availability, optimal performance, and security of the network. This position requires a deep understanding of networking protocols such as TCP/IP, BGP, OSPF, and MPLS, as well as experience with network monitoring tools and techniques. You will troubleshoot complex network issues, perform root cause analysis, and implement effective solutions to minimize downtime. Collaboration with other engineering teams, including systems and security, will be key to ensuring seamless integration and operation. The ideal candidate will have a proven ability to design and deploy scalable and resilient network architectures. Experience with cloud networking technologies (e.g., AWS VPC, Azure VNet) and network automation tools (e.g., Ansible, Python) is highly desirable. This is a remote-first opportunity, demanding excellent communication skills, proactive problem-solving abilities, and the capacity to work independently and manage your time effectively within a virtual setting. You will contribute to the continuous improvement of network performance and reliability, staying abreast of the latest industry trends and technologies. We are looking for a dedicated professional who is passionate about building and maintaining state-of-the-art network solutions. If you thrive in a collaborative, remote environment and are eager to make a significant impact on a leading telecom provider, we invite you to apply. This role is based in **Denpasar, Bali, ID**, but operates entirely remotely.
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Network Infrastructure Engineer - 5G
15111 Tangerang, Banten
IDR20 month
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Our client is seeking a talented Network Infrastructure Engineer with expertise in 5G technologies to join their dynamic team in **Tangerang, Banten, ID**. This role is crucial for designing, implementing, and maintaining our advanced telecommunications network infrastructure. You will be involved in all phases of network deployment and optimization, ensuring high availability and performance. Responsibilities include:
- Designing and planning the deployment of 5G network infrastructure, including core network elements and radio access networks.
- Installing, configuring, and troubleshooting network hardware and software.
- Monitoring network performance and capacity, and implementing optimizations to ensure reliable service.
- Developing and implementing network security measures to protect against threats.
- Collaborating with vendors and technology partners to evaluate and adopt new technologies.
- Creating and maintaining detailed network documentation, including diagrams and configuration guides.
- Providing technical support and guidance to other engineering teams.
- Participating in on-call rotation for network emergencies.
- Staying current with industry best practices and emerging network technologies.
- Troubleshooting complex network issues and implementing effective solutions.
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6
Senior Network Infrastructure Engineer
15143 Cimahi, West Java
IDR18 month
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Our client is seeking a highly skilled and experienced Senior Network Infrastructure Engineer to join their growing team in **Depok, West Java, ID**. This pivotal role will be responsible for the design, implementation, and maintenance of our robust network infrastructure, ensuring optimal performance, security, and reliability across all operations. The ideal candidate will have a proven track record of managing complex network environments, excellent problem-solving skills, and a deep understanding of routing, switching, firewalls, and cloud networking. You will work closely with IT teams to support network growth, troubleshoot issues, and implement new technologies.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Design, configure, and deploy enterprise-level network solutions, including LAN, WAN, and wireless technologies.
- Manage and maintain network infrastructure devices such as routers, switches, firewalls, and load balancers.
- Implement and enforce network security policies and procedures, including VPNs, access controls, and intrusion detection/prevention systems.
- Monitor network performance using diagnostic tools, identify bottlenecks, and implement solutions for optimization.
- Perform regular network maintenance, upgrades, and patching to ensure system stability and security.
- Troubleshoot and resolve complex network issues, providing timely and effective support to end-users and other IT teams.
- Develop and maintain comprehensive network documentation, including diagrams, configurations, and procedures.
- Participate in capacity planning and network architecture design to support future growth and technological advancements.
- Evaluate and recommend new network technologies and solutions to improve performance and efficiency.
- Collaborate with cross-functional teams to integrate network services with other IT systems and applications.
- Ensure high availability and disaster recovery capabilities for network services.
Qualifications:
- Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
- 5+ years of experience in network engineering and infrastructure management.
- In-depth knowledge of TCP/IP, routing protocols (e.g., BGP, OSPF), switching technologies (e.g., VLANs, STP), and network security principles.
- Experience with network hardware from major vendors (e.g., Cisco, Juniper, Palo Alto Networks).
- Familiarity with cloud networking concepts (e.g., AWS VPC, Azure VNet) is a strong advantage.
- Relevant industry certifications such as CCNA, CCNP, JNCIS, or equivalent are highly desirable.
- Excellent analytical and problem-solving skills with a strong attention to detail.
- Ability to work independently and as part of a team in a fast-paced environment.
- Strong communication and documentation skills.
This advertiser has chosen not to accept applicants from your region.
7
Remote Network Infrastructure Engineer
43111 Sukabumi, West Java
IDR15000000 month
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Our client is seeking a highly skilled and motivated Remote Network Infrastructure Engineer to join their dynamic and distributed technology team. This role is a fully remote position, allowing you to contribute from anywhere. You will be responsible for the design, implementation, maintenance, and optimization of our global network infrastructure, ensuring high availability, performance, and security. The ideal candidate will have a deep understanding of networking protocols, hardware, and cloud environments, coupled with exceptional problem-solving abilities and a proactive approach to network management. Key Responsibilities:
- Design, deploy, and manage complex network infrastructures, including routers, switches, firewalls, load balancers, and wireless systems.
- Develop and implement network monitoring and diagnostic tools to proactively identify and resolve issues.
- Ensure network security by implementing and maintaining firewalls, VPNs, intrusion detection/prevention systems, and access control policies.
- Optimize network performance and capacity planning to meet current and future business needs.
- Troubleshoot and resolve network-related incidents and problems in a timely and efficient manner.
- Collaborate with cross-functional teams to integrate network services with applications and systems.
- Develop and maintain comprehensive network documentation, including diagrams, configurations, and procedures.
- Stay current with emerging network technologies and industry best practices, recommending and implementing improvements.
- Participate in on-call rotation for network incident response.
- Manage cloud networking components and services in AWS, Azure, or GCP environments.
- Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
- Proven experience (5+ years) in network engineering, with a focus on designing, implementing, and managing enterprise-level networks.
- In-depth knowledge of TCP/IP, BGP, OSPF, MPLS, VLANs, and other routing and switching protocols.
- Hands-on experience with network security technologies and best practices.
- Experience with network monitoring tools (e.g., SolarWinds, Nagios, PRTG).
- Proficiency in scripting languages (e.g., Python, Bash) for network automation is a plus.
- Relevant certifications such as CCNA, CCNP, JNCIS, or similar are highly valued.
- Excellent analytical, troubleshooting, and communication skills.
- Ability to work effectively in a remote, collaborative environment.
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8
Telecom Network Infrastructure Engineer
15111 Cimahi, West Java
IDR18000000 month
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Our client, a major player in the Indonesian telecommunications industry, is looking for a skilled Telecom Network Infrastructure Engineer to join their growing team in Depok. This hybrid role offers a blend of on-site collaboration and remote flexibility, allowing you to contribute to critical infrastructure projects while maintaining work-life balance. You will be responsible for the design, implementation, and maintenance of the company’s core network infrastructure, ensuring high availability, performance, and scalability. This includes working with routing and switching protocols, IP networking, and various transmission technologies. Your expertise will be vital in troubleshooting complex network issues, performing upgrades, and developing strategies to optimize network performance. The ideal candidate will have a strong background in IP networking, deep knowledge of routing protocols (BGP, OSPF), and experience with network hardware from leading vendors. Familiarity with telecommunication standards and best practices is essential. You will also play a key role in capacity planning, security implementation, and disaster recovery planning for the network. Collaboration with other engineering teams, operations, and vendors will be a significant part of your daily activities. We are seeking a problem-solver with excellent analytical skills and a proactive approach to identifying and resolving network challenges. A bachelor's degree in Electrical Engineering, Computer Science, or a related field is required, along with relevant industry certifications (e.g., CCNA, CCNP). If you are passionate about building and maintaining robust telecommunication networks and want to be part of an innovative company, this is the opportunity for you. Your work will directly impact the connectivity and services provided to millions of users across the region.
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