4,585 Technical Service jobs in Indonesia

Job Description:

• Conduct warranty data retrieval from dealers.
• Make decisions and provide clarification on the approval or rejection of warranty claims.
• Manage warranty part claims and collaborate with relevant parties for proper arrangements.

Requirements:

• Bachelor Degree (S1) in any major from reputable universities with minimum GPA 3.00
• Having strong knowledge in ISO: 9001

Others :

• Fluent in English (verbal & written)
• Having academic/ non academic achievements
• Active in positive hobbies

Looking for character :

• Strong analytical and logic thinking
• Good communication and interpersonal skills
• Able work as a team or independent

• Melakukan kunjungan teknis secara rutin ke customer bersama sales untuk memastikan penggunaan produk yang digunakan.
• Melakukan baking trial/baking test di customer atau disesuaikan dengan kebutuhan yang ada dalam rangka proses akuisisi produk.
• Melakukan pengembangan aplikasi produk secara berkala yang akan digunakan sebagai bentuk dukungan pada pengembangan produk customer
• Melakukan kunjungan teknis sebagai bentuk bantuan untuk menyelesaikan masalah teknis yang timbul dari penggunaan produk yang digunakan.

Kualifikasi :

• Lulusan D4 / S1 Teknik Pangan
• Bidang pengalaman kerja hotel / bakery
• Terbuka untuk fresh graduate

About the role

PT Dongsung Chemical Indonesia is seeking a skilled and dedicated Technical Sales Service Staff to join our team in our Karawang, West Java location. This is a full-time position, where you will be responsible for providing technical support and maintenance services to ensure the smooth and efficient operation of our manufacturing and logistics processes.

What you'll be doing

1. Identification and provide technical support and product knowledge to customers
2. Diagnose and troubleshoot technical issues, and implement effective solutions in a timely manner
3. Collaborate with cross-functional teams to identify and address process improvements
4. Assist the Sales Team with pre-sales and post-sales technical inquiries
5. Understand customer needs and propose appropriate chemical solution
6. Product and technical support
7. Building and maintaining customer relationships
8. Breakdown technical problems and terminologies for customer
9. Advising customer on product value and suitability
10. Preparing activity report to Marketing Managers
11. Maintaining professional relationship with customer

What we're looking for

1. Bachelor Degree in Chemical Engineering
2. Minimum 2 years' experience in a similar technical sales service
3. Proficient in English, both written and spoken (mandatory)
4. Strong problem-solving and analytical skills to quickly identify and resolve issues
5. Excellent communication and interpersonal skills to collaborate effectively with colleagues
6. Ability to work independently as well as part of a team
7. Willingness to travel as needed technical product specification
8. learn and adapt to new technologies and processes

About us

PT Dongsung is a leading provider of manufacturing Polyurethane in Indonesia.

If you are excited about the prospect of joining our team, we encourage you to apply now.

About Ingredion:

Join Ingredion, where innovation impacts lives worldwide Without even realizing it, you've experienced our work in your favorite chocolate, your pet's food, the paper you write on, and your everyday snacks. As a global powerhouse across more than 60 industries, we harness the potential of natural ingredients to transform lives. Whether you're just starting your career or bringing years of experience, there's a place for you here to make a real difference. Be part of our team that values a wide range of perspectives and is committed to shaping a better world with every product we create.

Location: Jakarta

Workplace type: On-site

As a Technical Service Supervisor, you will develop innovative prototypes, using your technical skills to drive the technical customer support. This role requires you to interact with cross functional teams in the business, while developing growth within customers across Indonesia.

What you will do:

• Customer Focus:

Support customers by building trust, meeting their needs by value differentiation. Work closely with internal and external stakeholders (account managers, sales team, marketing, innovation team, regulatory, quality) to bring value to our customers.

• Technical support and Technical Service:

Demonstrate a willingness to learn the product portfolio, prepare and conduct technical presentation, pitching product innovations to customers as required.

Responsible in providing technical support to customers. Responsibilities include troubleshooting, product recommendation, joint trial with customers, provide technical trainings & seminars, technical briefs and development of prototypes.

• Teamwork and Project Management

Able to work with multiple cross-functional project teams, support Technical Service Manager and sales team to create and develop project pipeline, ensure alignment of technical support activities for customer such as conducting internal studies, lab trials, and analysis.

• New Product Development

Contribute to develop new ideas/concepts and preparing prototypes for promotional purpose, following through and facilitating new product launch activities to a successful commercialization stage, design studies to screen and evaluate samples, working with regional resources to explore new initiative products, and understand Indonesian Food Regulation.

• Laboratory Management and Safety

Participate in safety programs, practice a safe lab work, implement and ensure food safety measures, supervise lab equipment maintenance.

What you will bring:

• Minimum a bachelor's degree in food science or any related field
• 3-6 years work experience in food industry (as R&D / application / technical support role)
• English fluency, both written and spoken
• Able to travel domestically when needed

Who you are:

• Having technical skill and knowledge in various food applications (dairy, processed cheese, baked goods, snacks or processed meat is advantageous)
• Ability to multitask, well organized, prioritize and work in a fast-paced environment.
• Well-articulated, good reporting written and presentation skills
• Self-motivated with can do attitude and customer focused

Why Join Ingredion?

Discover why Ingredion is the ideal place to advance your career with our exceptional rewards and benefits package designed to help you thrive. Create the future with us and enjoy:

• Total Rewards Package – Competitive salary and performance-based pay recognizing your contributions to our success
• Comprehensive Benefits & Wellness Support – Health, long-term savings, and resources for your physical, mental, and emotional well-being
• Career Growth – Learning, training, and development opportunities.
• Employee Recognition Program – A culture of real-time appreciation, with personalized recognition rewards globally
• Employee Referral Program – Refer top talent and earn a bonus if they're hired

LI-ONSITE

LI-JC-1

Relocation Available:

No

Main Responsibilities

1. Provide high quality technical service to ensure effective and reliable operation of filling machines at customer site, reinstate the equipment into the production environment
2. Provide site service for customers as required including analyzing, troubleshooting and problem solving
3. Reduce customers 'operational cost, ensure a high level of customer satisfaction by providing high quality services
4. Establish and maintain a continuous positive relationship with customers including support and follow-up on customers 'concerns and problems
5. Execute and complete all relevant reports in an accurate and timely manner
6. Understand the importance of product quality and ensure a safe working environment
7. Other tasks assigned to support Technical Services team

Job Qualifications

1. Candidate must possess at least a bachelor's degree in Mechanical Engineering or related major
2. Comprehensive knowledge on filling machines, 5-8 years hands-on experience with Tetrapak filling machines
3. Use of mechanical tools and measurement instruments
4. Interpretation of electrical, mechanical and pneumatic drawings and diagrams
5. Good English communication skills
6. Working placement: Cikande - Serang/ mobile to client - Indonesia

About the role

As the Technical Service Manager at PT Bali Holiday Village (Club Med), you will play a crucial role in ensuring the smooth operation and maintenance of the resort's technical infrastructure. This full-time position is based in Bintan, Kepulauan Riau, and will involve overseeing the technical services team to deliver exceptional guest experiences.

What you'll be doing

• Manage and coordinate the technical services team, including maintenance technicians, electricians, and plumbers, to ensure all equipment and systems are functioning efficiently
• Develop and implement preventative maintenance schedules to proactively identify and address any issues
• Oversee the procurement and inventory management of spare parts, tools, and other essential supplies
• Liaise with external vendors and contractors to coordinate specialized services and repairs as needed
• Analyse and report on technical performance data to identify areas for improvement
• Ensure compliance with all relevant health, safety, and environmental regulations
• Contribute to the continuous improvement of the resort's technical operations

What we're looking for

• Degree or diploma in Mechanical Engineering or a related technical discipline
• Minimum 5 years of experience in a technical management role, preferably in the hospitality or resort industry
• Strong knowledge of HVAC, plumbing, electrical, and other building systems
• Excellent problem-solving and decision-making skills
• Effective communication and interpersonal skills to collaborate with cross-functional teams
• Proficient in project management and vendor coordination
• Familiarity with relevant safety, environmental, and regulatory standards

What we offer

• Competitive salary and benefits package
• Opportunities for career development and growth
• Supportive and collaborative work environment
• Discounted stays at Club Med resorts worldwide
• Comprehensive health and wellness programs

About us

PT Bali Holiday Village (Club Med) is a leading provider of all-inclusive resort experiences in Indonesia. With a focus on delivering exceptional guest service, we strive to create unforgettable memories for our visitors. As part of the global Club Med brand, we are committed to sustainability, innovation, and creating a positive impact on the communities we serve.

Apply now for this exciting opportunity to join our team and be a part of the continued success of PT Bali Holiday Village (Club Med).

Tanggung Jawab

Mengatur pemeliharaan preventif dan perbaikan pada mesin-mesin produksi kopi, termasuk Roaster, ducting, weighing dan dan peralatan lainnya.

Mengidentifikasi dan menangani masalah teknis dengan cepat dan efisien untuk meminimalkan gangguan produksi.

Melakukan kalibrasi, penyetelan, dan perawatan rutin pada peralatan produksi sesuai dengan spesifikasi pabrik.

Memberikan dukungan teknis dan pelatihan kepada karyawan produksi mengenai penggunaan dan perawatan mesin.

Mengelola inventaris suku cadang dan bahan habis pakai, serta memastikan ketersediaannya.

Memelihara catatan dokumentasi dan laporan terkait aktivitas servis dan perawatan peralatan.

Membuat penjadwalan dan perjanjian maintenace dengan customer

Persyaratan

1. usia maks 45 tahun
2. berpengalaman di bidang Technical service mesin kopi
3. mengerti listrik dan panel
4. berkemampuan technical yang baik
5. critical thingking
6. Bersedia dinas luar dan dalam negeri
7. Bisa mengendarai mobil dan punya SIM A.

Manfaat

Gaji kompetitif dan tunjangan menarik

Tunjangan kesehatan.

Kesempatan pengembangan karier yang luas

Lingkungan kerja yang dinamis dan kolaboratif

Pelatihan teknis berkelanjutan

Tentang Kami

Berto Coffee Roaster' adalah pemimpin industri kopi di Indonesia yang dikenal karena komitmennya terhadap kualitas, inovasi, dan pelayanan pelanggan yang unggul. Didirikan pada tahun 1980, kami telah berkembang menjadi salah satu perusahaan kopi terkemuka di negara ini, dengan jaringan pabrik, roastery, kedai kopi, di seluruh Indonesia dan global. Tim kami terdiri dari profesional yang berdedikasi, yang bersama-sama menciptakan pengalaman kopi yang luar biasa bagi konsumen kami.

Jika Anda tertarik untuk bergabung dengan tim kami dan menjadi bagian dari kisah sukses Berto Coffee Roaster', lamar sekarang juga

Are you a technical leader with deep expertise in tire performance, product quality, and warranty management? Join our global team as Technical Service Manager, where you'll play a key role in managing product quality programs, supporting customers and dealers, and representing the company in the Indonesian and MEA markets.

• Lead warranty, product quality, and liability programs across Indonesia, Middle East & Africa.
• Oversee warranty claims, product returns, and physical inspections of tires.
• Provide technical reporting, warranty data analysis, and field action support.
• Conduct dealer/customer training on tire wear, damage assessment, and warranty policies.
• Coordinate Product Concern Reports with global QA & R&D teams (CH, INDO, USA).
• Represent the company in local tire industry regulatory bodies.
• Identify market opportunities and contribute to annual product development plans.

• 7–10 years' experience in technical services, warranty, or product quality (tire/automotive industry preferred).
• Strong knowledge of tire technology, wear and damage analysis, and quality systems.
• Proactive, detail-oriented, and able to work independently with global teams.

EA License No: 13C6305

Reg. No.: R Lee Jia Hou)

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.