57 Technical Writer jobs in Indonesia

1. Minimum of a Bachelor's degree in Computer Science, Information Systems, English, Technical Communication, or a related field.
2. Proficient in English, both written and spoken (Certified in English language training/course)
3. Experience as a technical writer, software documentation specialist, or a similar role.
4. Able to write clearly structured documentation in both English and Indonesian, such as user manuals, standard operating procedures (SOPs), and installation guides.
5. Capable of documenting system design and architecture overviews.
6. Solid understanding of the Software Development Life Cycle (SDLC).
7. Actively collaborates with the development team.
8. Having a portfolio of technical documentation is a strong advantage.
9. Working Location : BANDUNG

Bit Group is hiring

We are open for Technical Writer position.

Requirements :

• Bachelor's degree in Computer Science, Information Systems, Engineering, or related field;
• 2–4 years of experience in technical documentation, system analysis, or software engineering;
• Proven ability to create PRDs, architecture diagrams, workflow charts, and technical forms;
• Firm understanding of SDLC (systems development lifecycle);
• Familiarity with API tools (e.g., Postman) and ability to generate API documentation;
• Experience handling translation/localization files (.arb or similar) is a plus;
• Proficiency in diagramming tools (Lucidchart, , Visio, or similar);
• Hands-on experience with documentation tools such as Google Docs, , Markdown, Swagger/OpenAPI, Confluence, and Git;
• Understanding of system architecture, UML, ERD, DFD, and sequence diagrams;
• Familiarity with creating technical documents such as BRD, FSD, TSD, user manuals, etc;
• Ability to work with developers to capture system workflows and APIs;
• Knowledge of technical audit processes and compliance documentation;
• A strong portfolio of technical documentation demonstrating clarity, structure, and depth (e.g., API docs, user manuals);
• Excellent communication skills with the ability to collaborate effectively across various stakeholders.

Responsibilities :

• Write, manage, and maintain comprehensive technical documentation, including API references, user guides, and integration manuals;
• Collaborate closely with software engineers, product managers, and QA teams to gain deep understanding of system features and workflows;
• Develop detailed business process documentation for operational modules such as ticketing, membership, and inventory management;
• Create and maintain internal developer documentation, including onboarding guides and coding standards;
• Regularly review and update existing documentation to ensure accuracy, clarity, and relevance.

Thank you.

Tugas & Tanggung Jawab :

Membuat dan memperbarui dokumentasi teknis (manual pengguna, API reference, release notes, test plan, test case, SOP QA & Bisnis Proses).

Bekerja sama dengan Dept. BA & Engineer untuk memahami fitur, alur kerja, serta requirement sistem.

Menyusun dokumentasi Quality Assurance: strategi pengujian, laporan bug, test scenario, test result.

Membuat diagram alur sistem, arsitektur aplikasi, dan dokumentasi pemrograman (class diagram, sequence diagram, ERD).

Menulis dokumentasi untuk API, library, framework, atau modul pemrograman agar mudah dipahami oleh internal maupun external developer.

Membantu tim BA & QC dalam mendokumentasikan test automation framework dan cara penggunaannya.

Menstandarisasi gaya bahasa dan format dokumentasi sesuai standar perusahaan.

Menyusun changelog, knowledge base, dan wiki internal.

Memastikan dokumentasi selalu up-to-date setiap ada perubahan kode atau release baru.

Kualifikasi:

Pendidikan minimal S1 di bidang Teknik Informatika, Ilmu Komputer, atau terkait.

Pengalaman 1–3 tahun di bidang technical writing, QA, atau software development.

Pemahaman dasar pemrograman (misalnya: Python, Java, JavaScript, C#, atau lainnya).

Familiar dengan konsep QA & Testing (manual testing, automation, regression, integration test).

Pengalaman menggunakan tools dokumentasi: Confluence, GitHub/GitLab Wiki, Swagger, Javadoc, Markdown.

Kemampuan menulis yang jelas, sistematis, dan mudah dipahami.

Detail-oriented, mampu mengorganisir informasi teknis yang kompleks menjadi ringkas.

Komunikasi yang baik untuk berkoordinasi dengan Dept. BA & Engineering

Nice to Have (Opsional)

Pengalaman membuat automation test script (Selenium, Cypress, JUnit, PyTest).

Pengalaman dengan CI/CD tools (Jenkins, GitLab CI/CD, Azure DevOps).

Pengetahuan tentang Agile/Scrum dan dokumentasi terkait (user stories, acceptance criteria).

Portofolio dokumentasi teknis (manual, API docs, wiki).

Deskripsi Pekerjaan :

1. Bertindak sebagai Technical Writer dan Project Admin yang akan dilibatkan pada project
2. Melakukan Administrasi dan Dokumentasi yang dibutuhkan Proyek
3. Membantu Menyusun Report terkait Progress Proyek, Tantangan Proyek, dan Kendala Proyek
4. Membantu dalam mengumpulkan Data / Data Gathering untuk target project
5. Mengolah data hasil Pekerjaan dan progress dari project dan menyajikan data tersebut dalam laporan

Spesifikasi Personil :

1. S1 Sistem Informasi, Manajemen Informatika, atau pendidikan Setara
2. Familiar dan memiliki pengalaman dalam menggunakan Microsoft Office, terutama Excel (Pivoting, VLookup, dll) dan Powerpoint
3. Memiliki pengalaman dalam menyusun laporan pekerjaan dan pernah terlibat di dalam proyek sejenis
4. Memiliki pengalaman sebagai technical writer dalam proyek pengembangan Aplikasi dan Infrastruktur Teknologi minimal selama 1 tahun
5. Menguasai microsoft office dan microsoft visio.
6. Memahami Unified Modelling Languange (activity diagram, sequence diagram, class diagram, dll) dan ERD.

Technical Writer (Cybersecurity Focus)

Location : On-site (Gading Serpong, Kabupaten Tangerang, Banten)

Employment Type : Full-Time, Office Hour

Department : Cybersecurity – Penetration Testing

The Opportunity:

We're a cybersecurity startup with a specialized Red Team that believes clear, concise documentation is just as critical as the technology itself. We're looking for a Technical Writer to join our team and translate highly technical findings and processes into clear, professional documentation for both internal and external audiences.

This is a rare opportunity to work directly with our Red Team and AI engineers, documenting cutting-edge security research, advanced attack simulations, and the mechanisms of our AI-driven systems. You will play a vital role in turning raw data into compelling reports, playbooks, and knowledge-base articles that empower our clients and our internal teams.

Key Responsibilities:

• Collaborate closely with penetration testers to understand technical findings, proof-of-concepts, and evidence.
• Write, edit, and format comprehensive penetration test reports, ensuring accuracy, clarity, and consistency.
• Distill highly technical vulnerabilities into risk-based narratives for executive and management audiences.
• Develop and maintain report templates, style guides, and standardised language for findings.
• Manage the report review process, incorporating feedback from testers and quality assurance.
• Assist in creating and maintaining other client-facing documentation, such as proposals, policies, and best practice guides.
• Proofread and quality-check reports from other team members.

Requirements:

• 2+ years of experience in technical writing, preferably within cybersecurity, IT, or software development.
• Exceptional writing, editing, and proofreading skills with an impeccable eye for detail.
• Ability to quickly understand and explain complex technical concepts.
• Strong interviewing and questioning skills to extract information from technical experts.
• Proficiency with document creation and formatting tools (e.g., Microsoft Word, Google Docs, Adobe).
• Basic understanding of cybersecurity concepts and terminology (e.g., OWASP Top 10, CVE, CVSS).

Preferred / Bonus Skills:

• Experience writing penetration test reports or working directly with a security team.
• Familiarity with graphic design tools (e.g., Snagit, Visio) to create charts and diagrams for reports.
• Knowledge of XML/DITA and content management systems.
• A foundational technical background (e.g., programming, networking, system administration).
• Experience working in an Agile environment.

What We Offer:

• A crucial role at the heart of our client delivery process.
• The opportunity to become a domain expert in cybersecurity communication.
• Collaborative work environment with a team of passionate security professionals.
• Support for professional development and technical training.

This is a full-time on-site role located in Bandung for an IT Technical Writer. The IT Technical Writer will be responsible for creating and maintaining technical documentation that we needed in project basis. Daily tasks include working closely with consultants to gather information and ensuring that all documentation is clear, concise, and accurate. Additionally, the role requires communicating effectively with various stakeholders and supporting project management activities.

Qualifications

• Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent practical experience)
• Min. 2+ years of professional experience in a related IT role
• Strong written and verbal communication skills; able to explain technical concepts to non-technical stakeholders
• High attention to detail; accurate in reading, documenting, and following procedures

• Develop, draft, and edit technical documents such as user manuals, installation guides, and standard operating procedures.
• Collaborate with engineers, developers, and product managers to gather information and ensure accuracy in documentation.
• Translate complex technical information into clear, concise, and user-friendly content.
• Maintain and update existing documentation to reflect product updates and changes.
• Ensure all documentation adheres to established style guides and standards.

• Participate in peer reviews and incorporate feedback to improve documentation quality

• Minimum Qualifications: Bachelor's degree in English, Communications, Technical Writing, Computer Science, or a related field.

• Minimum of 1 year of experience in technical writing or a related role.
• Excellent written and verbal communication skills in English.
• Ability to understand and explain complex technical concepts to non-technical audiences.
• Proficiency in using documentation tools such as Microsoft Word, Adobe FrameMaker, or equivalent.
• Practical experience with Jira and Confluence.
• Familiarity with markup languages like HTML or Markdown is a plus.
• Strong attention to detail, organizational skills, and ability to manage multiple tasks concurrently.

Bumi Amartha Teknologi Mandiri or "AMARTEK" was established to provide information technology solutions. Our mission from the very first day has been to cultivate professional relationships with our clients to provide effective and reliable information technology solutions for their needs. The team at "AMARTEK" is equipped with a highly developed skillset developed over decades of experience not only in information technology but also in business processes across a range of industry sectors. This business experience makes us uniquely positioned to offer solutions promising greater operational efficiency, productivity gains and cost savings for each of our clients, regardless of their industry. As an established technology-intensive company, we pride ourselves on providing a comprehensive suite of solutions comprising of Infrastructure Consultancy, on/offsite services, Custom software and web development, Talent Augmentation, and enterprise architecture consulting. Our team consistently delivers state-of-the-art solutions in various areas including, but not limited to: integrated business solutions, system applications, product development and professional services. At "AMARTEK", we guarantee rapid, reliable and robust information technology solutions that work.

The ideal candidate will be responsible for creating and writing various types of user documentation, including how-to guides, manuals, references, or instructions. This candidate should have strong communication skills which enable them to explain complicated concepts in a simple manner. This individual will also meet with customer representatives frequently in order to understand required content.

Responsibilities

• Explain technical ideas in simple language
• Meet with customer representatives to establish technical specifications
• Create user documentation for a variety of material

Qualifications

• Minimum D3 Education
• Minimum 1 (one) year experience as a Technical Writer in the IT/software field;
• Able to create technical documentation such as BRD, SRS, FSD, user manual,
• installation documentation, API documentation, FAQ, and release notes;
• Active collaboration with developers, QC, and product owners for material verification;
• Able to manage style guides, documentation templates, version control (Git/SVN), and CMSs such as Confluence and Jira
• Consistently update documentation based on product changes and user feedback.

Mitra Sistem Hotel sedang mengembangkan, sistem terpadu untuk industri hospitality yang mencakup Property Management System (PMS), Channel Manager, OTA, dan Partner Central.

Kami membuka kesempatan bagi profesional yang detail-oriented untuk bergabung sebagai Technical Writer & Quality Control, yang akan memastikan seluruh dokumentasi teknis tersusun rapi dan sistem berjalan sesuai standar kualitas.

• Menulis dan memelihara dokumentasi produk (user manual, help center, panduan onboarding).
• Membuat dokumentasi teknis (API reference, release notes, changelog, arsitektur sistem).
• Menyusun SOP internal dan knowledge base untuk tim operasional serta mitra hotel.
• Menjaga konsistensi istilah dan format melalui style guide & glossary.
• Berkolaborasi dengan developer, QA, dan support untuk memastikan dokumentasi selalu relevan.

• Melakukan uji coba (testing) fitur baru sebelum rilis untuk memastikan sesuai spesifikasi.
• Menyusun skenario uji (test case) dan melaporkan bug/error secara detail.
• Memastikan integrasi antar modul (PMS, CM, OTA, Partner Central) berjalan lancar.
• Mengawasi standar kualitas sistem agar stabil, aman, dan sesuai kebutuhan bisnis hotel.
• Memberikan feedback kepada tim product & developer untuk perbaikan berkelanjutan.

• Pengalaman min. 2–3 tahun sebagai Technical Writer, Quality Control, atau posisi serupa di SaaS/IT.
• Terbiasa menulis dokumentasi teknis dalam Bahasa Indonesia & Inggris.
• Memahami alur software development (SDLC) serta konsep testing manual/automation.
• Familiar dengan tools dokumentasi (Confluence, GitBook, Notion) dan tools testing (Jira, Postman, Selenium lebih disukai).
• Detail, teliti, dan mampu bekerja lintas divisi.

• Pengalaman dengan sistem hotel atau PMS.
• Pemahaman integrasi dengan OTA (Online Travel Agent).
• Pengetahuan dasar sistem keuangan & akuntansi terkait operasional hotel.
• Pemahaman standar PCI DSS dan ISO 27001 untuk keamanan data dan compliance.

Posisi ini berperan ganda:

1. Menjamin dokumentasi sistem lengkap & mudah dipahami oleh internal maupun mitra hotel.
2. Menjaga kualitas produk melalui proses quality control yang ketat sebelum digunakan oleh klien.