422 Tennis Operations jobs in Indonesia

Job Responsibilities

• Melakukan riset tren dan kebutuhan pasar untuk menentukan topik pelatihan yang relevan
• Merancang struktur program dan kurikulum pelatihan sesuai tujuan pembelajaran
• Berkolaborasi dengan trainer dan tim kreatif dalam pengembangan materi pelatihan
• Mengelola pelaksanaan program pelatihan, termasuk jadwal, peserta, dan trainer
• Melakukan evaluasi efektivitas program serta menyusun laporan dan rekomendasi perbaikan

Requirements

• Pendidikan minimal S1 di bidang Pendidikan, Psikologi, Manajemen, Komunikasi, atau bidang terkait
• Pengalaman minimal 1 tahun di bidang pelatihan, pengembangan kurikulum, atau learning program management (fresh graduate dengan portofolio diperbolehkan)
• Mampu membuat rancangan program pelatihan dari konsep hingga implementasi
• Terampil menggunakan tools pendukung pembelajaran seperti Canva, PowerPoint, Google Workspace, atau LMS
• Memiliki kemampuan komunikasi, riset, dan project management yang baik
• Tertarik pada dunia pendidikan dan pengembangan keterampilan

• Conduct needs assessments and research to identify community challenges and opportunities for intervention.
• Develop innovative and impactful program proposals in line with the organization's mission and strategic goals.
• Write compelling grant proposals and funding requests for foundations, government agencies, and corporate partners.
• Develop program budgets, work plans, and monitoring and evaluation frameworks.
• Collaborate with program staff and stakeholders to ensure effective program design and implementation.
• Build and maintain relationships with potential funders, partners, and community leaders.
• Track and report on program progress, outcomes, and impact to stakeholders.
• Analyze program data and use findings to inform future program development and improvements.
• Stay informed about current trends and best practices in program development and non-profit management.
• Assist in the cultivation of donor relationships and support fundraising activities.
• Ensure programs are aligned with ethical standards and organizational policies.
• Present program plans and updates to internal teams and external audiences.
• Contribute to the organization's strategic planning process.
• Manage project timelines and ensure deliverables are met.

• Bachelor's degree in International Development, Social Sciences, Public Policy, Communications, or a related field. A Master's degree is an advantage.
• Minimum of 4 years of experience in program development, grant writing, or a related role within the non-profit or development sector.
• Proven track record of successfully developing and writing grant proposals that have secured funding.
• Strong research, analytical, and strategic planning skills.
• Excellent written and verbal communication skills in Bahasa Indonesia and English, with a keen eye for detail.
• Demonstrated ability to manage multiple projects and meet deadlines in a fast-paced environment.
• Proficiency in Microsoft Office Suite, particularly Word, Excel, and PowerPoint.
• Experience with project management methodologies and tools.
• Strong interpersonal skills and the ability to build rapport with diverse stakeholders.
• A genuine passion for community development and social impact.
• Experience in monitoring and evaluation (M&E) is a plus.
• Ability to work independently and collaboratively within a team.

• Identify opportunities for new program development and funding.
• Conduct needs assessments and feasibility studies for potential programs.
• Design innovative and impactful program strategies and models.
• Write high-quality grant proposals, funding requests, and reports.
• Build and maintain relationships with potential funders and institutional partners.
• Collaborate with program teams to ensure program design aligns with operational capacity.
• Research funding landscapes and identify relevant funding sources.
• Manage the proposal submission process and follow-up with funders.
• Track grant utilization and program outcomes for reporting purposes.
• Stay informed about trends and best practices in program development and fundraising.

• Bachelor's degree in International Development, Public Policy, Social Sciences, or a related field; Master's degree preferred.
• Minimum of 6 years of experience in program development, grant writing, or fundraising in the non-profit sector.
• Proven track record of successfully securing funding from diverse sources.
• Excellent research, analytical, and strategic thinking skills.
• Exceptional writing, editing, and proposal development skills.
• Strong understanding of program design principles and logic models.
• Ability to work independently and manage multiple projects in a remote setting.
• Excellent communication and interpersonal skills for building relationships.
• Proficiency in relevant software and online grant databases.
• Passion for the organization's mission and commitment to social impact.

• Conduct thorough research on community needs, social issues, and best practices in program development.
• Assist in the design and conceptualization of new programs, including defining objectives, target audiences, and desired outcomes.
• Develop program proposals, including budgets, timelines, and logical frameworks.
• Support the implementation and execution of existing programs, ensuring they are delivered effectively.
• Monitor program progress, collect data, and prepare reports on program performance and impact.
• Evaluate program effectiveness and identify areas for improvement or expansion.
• Collaborate with internal stakeholders, partners, and beneficiaries to gather insights and ensure program relevance.
• Contribute to fundraising efforts by assisting with grant writing and proposal development.
• Maintain program documentation, including policies, procedures, and training materials.
• Stay informed about relevant trends, research, and funding opportunities in the non-profit sector.
• Assist in organizing and facilitating program-related meetings and workshops.
• Coordinate communication and engagement with program participants and stakeholders.
• Identify potential risks and challenges to program success and propose mitigation strategies.
• Support the development of strategic plans and organizational initiatives.

• Bachelor's degree in Public Policy, Sociology, International Development, Business Administration, or a related field.
• Experience in program development, research, project management, or a similar role within the non-profit sector.
• Strong research and analytical skills.
• Excellent written and verbal communication skills, with the ability to articulate complex ideas clearly.
• Proficiency in Microsoft Office Suite and data analysis tools.
• Ability to work independently, manage multiple tasks, and meet deadlines in a remote environment.
• Strong organizational and problem-solving skills.
• Passion for social impact and community development.
• Experience with grant writing or proposal development is a plus.
• Familiarity with monitoring and evaluation frameworks is beneficial.

Job Description

We are seeking a CRM Analyst with relevant experience in managing and developing loyalty programs. This role will be responsible for planning, executing, and optimizing loyalty initiatives to increase customer value and strengthen engagement.

Key Responsibilities

• Plan, manage, and monitor loyalty programs to improve customer retention and satisfaction.
• Develop strategies to enhance program effectiveness and customer lifetime value.
• Collaborate with internal teams and partners to expand program benefits and strengthen the loyalty ecosystem.
• Analyze program performance and provide insights for continuous improvement.
• Drive customer experience excellence through innovative loyalty offerings.

Minimum Qualifications: Job Requirements:

• Bachelor's degree in Business, Marketing, Industrial Engineering, Information Systems, or related field.
• Proven experience in loyalty program management, customer engagement, or related areas.
• Strong analytical skills with ability to interpret data and measure program performance.
• Excellent stakeholder management and communication skills.
• Customer-oriented, innovative, and able to work collaboratively across teams.
• Hands-on experience with loyalty platforms, rewards management, or incentive program systems will be a strong advantage.

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• Identify and assess emerging needs and opportunities for new program development in alignment with organizational goals.
• Design comprehensive program strategies, including objectives, activities, expected outcomes, and sustainability plans.
• Conduct thorough research on target communities, relevant issues, and best practices in program design.
• Develop high-quality grant proposals and funding applications for a diverse range of donors.
• Build and maintain strong relationships with potential partners, government agencies, and community stakeholders.
• Create compelling project frameworks, including logical frameworks (logframes) and theories of change.
• Develop program budgets and financial projections.
• Lead the initial planning and setup phases for newly approved programs, ensuring a smooth transition to implementation teams.
• Monitor program progress and impact during the initial phase, providing feedback for refinement.
• Represent the organization in relevant forums and discussions related to program development.
• Stay abreast of trends and innovations in the non-profit and development sectors.
• Contribute to the organization's strategic planning and knowledge management efforts.

• Master's degree in International Development, Public Policy, Social Sciences, or a related field.
• Minimum of 6 years of progressive experience in program development, grant writing, and fundraising within the non-profit sector.
• Demonstrated success in designing and securing funding for development programs.
• Excellent proposal writing and editing skills, with a keen eye for detail.
• Strong research and analytical capabilities.
• Proven ability to develop logical frameworks and theories of change.
• Experience with budgeting and financial planning for projects.
• Exceptional interpersonal and communication skills, with experience working in a remote team environment.
• Proficiency in virtual collaboration tools and project management software.
• Deep understanding of global development challenges and best practices.
• Ability to work independently, manage multiple priorities, and meet demanding deadlines.
• Fluency in English is required; knowledge of additional languages is a plus.

• Identify emerging needs and opportunities for program development aligned with the organization's strategic goals.
• Conduct thorough needs assessments and feasibility studies for potential new programs.
• Develop high-quality, persuasive grant proposals, project proposals, and funding requests for various donors (foundations, government agencies, corporate sponsors).
• Cultivate and maintain strong relationships with existing and potential donors, partners, and stakeholders.
• Research and stay informed about funding landscapes, trends in the non-profit sector, and best practices in program design.
• Collaborate with internal teams to gather necessary information and ensure program designs are technically sound and contextually appropriate.
• Develop detailed program budgets, work plans, and monitoring and evaluation frameworks.
• Present program concepts and proposals to internal committees and external stakeholders.
• Contribute to the organization's overall fundraising strategy and efforts.
• Ensure all proposals and program documents adhere to donor guidelines and organizational standards.
• Facilitate workshops or meetings related to program design and development.
• Track proposal submissions and follow up with donors as needed.
• Provide support in the initial stages of program implementation and reporting.
• Contribute to the organization's knowledge base on program development and fundraising.

• Bachelor's degree in International Development, Social Sciences, Public Policy, Non-profit Management, or a related field. A Master's degree is a plus.
• Minimum of 3-5 years of experience in program development, proposal writing, and fundraising within the non-profit sector.
• Demonstrated success in securing grants or funding for new initiatives.
• Excellent research, analytical, and strategic thinking skills.
• Superb writing, editing, and proofreading abilities, with a talent for crafting compelling narratives.
• Strong understanding of project management principles and logical frameworks (e.g., Logframes, Theory of Change).
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and experience with grant management databases or CRM systems.
• Excellent interpersonal and communication skills, with the ability to build rapport with diverse stakeholders.
• Self-motivated, highly organized, and capable of working independently in a remote environment with minimal supervision.
• Fluency in English is essential; knowledge of other languages is an asset.
• A passion for social justice and a commitment to the mission of non-profit organizations.
• Ability to manage multiple projects simultaneously and meet deadlines.

• Conduct needs assessments and feasibility studies to identify opportunities for new programs.
• Develop comprehensive program proposals, including objectives, methodologies, budgets, and timelines.
• Secure funding through grant writing and proposal submissions to various donors and foundations.
• Collaborate with internal teams and external partners to ensure effective program design and implementation.
• Monitor program progress, evaluate impact, and prepare detailed reports for stakeholders.
• Manage relationships with project beneficiaries, ensuring their needs are met and their voices are heard.
• Stay abreast of best practices and emerging trends in the non-profit sector.
• Organize and facilitate virtual planning meetings and workshops.
• Ensure compliance with donor requirements and organizational policies.
• Contribute to the overall strategic planning and growth of the organization.

• Demonstrated experience in program design, development, and management, preferably within the non-profit sector.
• Strong proposal writing and grant acquisition skills.
• Excellent analytical and problem-solving abilities.
• Proficiency in project management tools and software.
• Exceptional written and verbal communication skills.
• Ability to work effectively in a diverse, remote team environment.
• A deep commitment to humanitarian causes and social change.
• Bachelor's degree in International Development, Public Policy, Social Work, or a related field. A Master's degree is an advantage.
• Experience working with communities in Indonesia, particularly in areas relevant to sustainable development, is highly desirable.
• This role demands a strategic thinker who can translate ideas into impactful programs. We are particularly interested in candidates who can leverage their understanding of regional dynamics in Depok, West Java, ID , to inform program development, even though the role is fully remote.