31 Ux Researcher jobs in Indonesia

Company Description

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Role Description

This is a full-time on-site role for a UX Researcher located in Jakarta. The UX Researcher will be responsible for conducting user research, analyzing data, and presenting findings. Day-to-day tasks will include planning and executing usability studies, interviewing users, and gathering insights to inform product design and development. The role also involves collaborating with designers, product managers, and engineers to improve user experiences across our products.

Qualifications

• Experience in conducting user research and usability studies
• Proficiency in data analysis and presenting research findings
• Strong communication and collaboration skills with cross-functional teams
• Knowledge of UX design principles and methodologies
• Ability to empathize with users and understand user needs
• Familiarity with user research tools and methods
• Excellent problem-solving skills and attention to detail
• Bachelor's or higher degree in Psychology, Human-Computer Interaction, Design, or related field
• Experience in the media or technology industry is a plus

Requirements

• Minimal pengalaman 3 tahun di UX Researcher
• Minimal pendidikan D3/S1
• Bisa kerja fulltime onsite di Jakarta
• Bisa bekerja untuk klien Banking
• Pengalaman kerja minimal 3 tahun dalam riset kualitatif dan kuantitatif khususnya untuk produk digital
• Kemampuan yang kuat dalam penggunaan tools riset seperti Maze, Dovetail, Google Suites, Typeform, dan lain-lain
• Memiliki keterampilan problem solving , komunikasi dan kolaborasi yang sangat baik.
• Memiliki pengalaman riset pada industri keuangan atau perbankan menjadi nilai tambah

Job Types: Full-time, Contract

Contract length: 12 months

Application Question(s):

• what is your final GPA/IPK ?
• Can you work at banking company?
• Can you work onsite in Jakarta?

Education:

• S1 (Preferred)

Experience:

• UX Researcher: 3 years (Preferred)

• Plan, conduct, and analyze user research (interviews, surveys, usability testing).
• Study customer behavior, needs, and pain points.
• Work with Product Managers, UX/UI Designers, and Engineers to integrate insights.
• Influence product roadmap with data-driven recommendations.
• Run usability tests for prototypes, features, and live products.
• Conduct A/B testing and interpret behavioral data.
• Deliver findings in clear reports, personas, journey maps, and presentations.
• Advocate for the user in every product decision.
• Monitor product performance through analytics & feedback loops.
• Stay updated on UX best practices and research methodologies.

Qualification :
- 2–5 years in UX research or related fields.
- Prior work in product/tech companies is a big plus.
- Proficiency with UX tools (Figma, Google Analytics, Mixpanel).
- Research methods: qualitative (interviews, usability testing), quantitative

(surveys, A/B testing, analytics).
- Strong data analysis skills (Excel, SPSS, R, or SQL is a plus).
- Excellent communication & storytelling (turning research into insights).
- Able to speak mandarin chinese and english fluently

PT. Entrepreneur Trust Digital provide clients with our professional team which are adapt with all the latest technologies. Our services in IT Outsourcing are an efficient way to deliver IT solutions to any business to boost business performance.

We are looking for talented individuals in UX Researcher position

Role Description

This is a contract on-site role for a UX Researcher located in the Jakarta Metropolitan Area. The UX Researcher will be responsible for conducting user research, performing usability testing, analyzing data, and providing insights for user-centered design. The role also involves collaborating with designers and other stakeholders to apply design thinking principles to create user-friendly solutions.

Qualifications

• Minimal experience 3 year as UX Researcher
• Minimal education D3/S1
• Can work for Banking Industry
• Can stay at Jabodetabek
• Can work fulltime onsite in Jakarta
• Minimum 3 years of work experience in qualitative and quantitative research, particularly for digital products.
• Strong skills in using research tools such as Maze, Dovetail, Google Suites, Typeform, and others.
• Excellent problem-solving, communication, and collaboration skills.
• Research experience in the financial or banking industry is a plus.

Job type: Contract Fulltime Onsite - Jakarta

Working Onsite: Monday to Friday in Jakarta

Industry

Information Technology & Services

Employment Type

• Contract

Join Our Growing Team

If you're passionate, motivated, and ready to grow together, we'd love to hear from you

Qualifications:

2–5 years in UX research or related fields.

Prior work in product/tech companies is a big plus.

Proficiency with UX tools (Figma, Google Analytics, Mixpanel).

Research methods: qualitative (interviews, usability testing), quantitative

(surveys, A/B testing, analytics).

Strong data analysis skills (Excel, SPSS, R, or SQL is a plus).

Excellent communication & storytelling (turning research into insights).

Able to speak English fluently or Mandarin Chinese is a plus

Responsibilities:

Plan, conduct, and analyze user research (interviews, surveys, usability

testing).

Study customer behavior, needs, and pain points.

Work with Product Managers, UX/UI Designers, and Engineers to integrate

insights.

Influence product roadmap with data-driven recommendations.

Run usability tests for prototypes, features, and live products.

Conduct A/B testing and interpret behavioral data.

Deliver findings in clear reports, personas, journey maps, and presentations.

Advocate for the user in every product decision.

Monitor product performance through analytics & feedback loops.

Stay updated on UX best practices and research methodologies.

• Lead the design and execution of user research studies, including usability testing, user interviews, surveys, and contextual inquiries.
• Translate research findings into actionable insights and recommendations for product design and strategy.
• Develop research plans and methodologies to address specific product questions and business objectives.
• Mentor and guide junior UX researchers, fostering a culture of research excellence.
• Collaborate with product managers, designers, and engineers to integrate user feedback throughout the product lifecycle.
• Advocate for user-centered design principles and champion the voice of the user.
• Present research findings and insights to stakeholders at various levels, including senior leadership.
• Stay current with the latest UX research trends, tools, and best practices.
• Contribute to the development of research standards and processes.
• Manage research budgets and timelines effectively.

• Master's degree or PhD in Human-Computer Interaction (HCI), Psychology, Sociology, Anthropology, or a related field.
• Minimum of 7 years of experience in UX research, with at least 2 years in a leadership or senior role.
• Proven track record of designing and conducting a variety of qualitative and quantitative research methods.
• Strong understanding of user-centered design principles and product development processes.
• Excellent analytical, synthesis, and problem-solving skills.
• Exceptional communication, presentation, and interpersonal skills.
• Experience with various research tools and platforms.
• Ability to work effectively in a hybrid environment, balancing remote work with in-office collaboration.

• Plan, design, and execute a wide range of user research studies, including user interviews, surveys, usability tests, contextual inquiries, and diary studies.
• Identify and recruit appropriate participants for research studies.
• Develop research protocols, screeners, discussion guides, and survey questionnaires.
• Conduct qualitative and quantitative data analysis, identifying key themes, patterns, and insights.
• Synthesize research findings into clear, concise, and actionable recommendations for product teams.
• Present research findings and insights to cross-functional stakeholders, including designers, product managers, engineers, and executives.
• Collaborate with product teams to define research questions and inform product strategy.
• Advocate for user needs and champion user-centered design principles across the organization.
• Stay up-to-date with the latest UX research methodologies, tools, and best practices.
• Contribute to the development and refinement of research processes and best practices.
• Work effectively in a remote setting, proactively communicating and collaborating with team members.
• Manage multiple research projects simultaneously, ensuring timely delivery of insights.
• Translate complex research data into compelling narratives and visualizations.
• Inform the design of new features and the improvement of existing ones based on research.
• Measure and report on the impact of research findings on product success.
• Develop and maintain a repository of user research insights.
• Identify opportunities for user research throughout the product development lifecycle.
• Mentor junior researchers and share knowledge within the research community.
• Ensure ethical research practices are followed at all times.

• Master's degree or PhD in Human-Computer Interaction (HCI), Psychology, Sociology, Anthropology, Cognitive Science, or a related field; or equivalent practical experience.
• 5+ years of experience conducting user research in a product development environment.
• Proven expertise in a variety of qualitative and quantitative research methods.
• Experience with research tools and platforms for survey design, usability testing, and data analysis.
• Strong analytical and critical thinking skills, with the ability to interpret complex data.
• Excellent written and verbal communication skills, with the ability to present findings effectively to diverse audiences.
• Demonstrated ability to collaborate effectively with cross-functional teams in a remote setting.
• Strong understanding of user-centered design principles and product development processes.
• Ability to manage research projects independently and deliver insights on time.
• Proficiency in synthesizing large amounts of qualitative and quantitative data.
• Experience working within agile or iterative development environments.
• A passion for understanding user behavior and advocating for user needs.
• Portfolio showcasing past research projects and their impact is required.
• Experience with A/B testing and experimental design is a plus.
• Familiarity with statistical analysis software is beneficial.
• Proactive and self-motivated, with a strong sense of ownership.

• Design and execute a variety of user research studies, including usability testing, interviews, surveys, contextual inquiries, and heuristic evaluations.
• Translate research findings into actionable insights and recommendations for product design and strategy.
• Collaborate closely with UX/UI designers, product managers, and engineers to integrate user feedback into the product development lifecycle.
• Develop user personas, journey maps, and other artifacts to represent user needs and behaviors.
• Identify and recruit appropriate participants for research studies.
• Analyze qualitative and quantitative data to uncover patterns and themes.
• Present research findings and recommendations to stakeholders at all levels of the organization.
• Mentor junior researchers and contribute to the advancement of UX research practices.
• Stay current with the latest trends and best practices in UX research and human-computer interaction.
• Advocate for user-centered design principles and ensure the user perspective is prioritized.
• Manage research timelines and deliverables effectively.
• Contribute to the development of research frameworks and methodologies.

• Master's or Ph.D. in Human-Computer Interaction (HCI), Psychology, Sociology, Anthropology, or a related field.
• Minimum of 6 years of experience conducting UX research in a product development setting.
• A strong portfolio showcasing a range of UX research methodologies and their impact on product design.
• Expertise in qualitative research methods (e.g., in-depth interviews, usability testing) and quantitative methods (e.g., surveys, analytics).
• Proficiency in using research tools and platforms (e.g., UserTesting.com, SurveyMonkey, Qualtrics).
• Excellent analytical and critical thinking skills.
• Exceptional written, verbal, and presentation communication skills.
• Ability to effectively communicate complex research findings to both technical and non-technical audiences.
• Strong collaboration and interpersonal skills.
• Experience working in an agile development environment is a plus.
• Demonstrated ability to work independently and manage multiple projects simultaneously.

• Plan, design, and conduct a variety of qualitative and quantitative user research studies, including user interviews, surveys, usability testing, ethnographic studies, and focus groups.
• Define research objectives and methodologies in collaboration with product managers, designers, and engineers.
• Recruit participants for research studies and manage participant logistics.
• Analyze research data, identify key themes, patterns, and insights, and synthesize findings into comprehensive reports.
• Present research findings and recommendations to cross-functional teams and stakeholders in a clear and compelling manner.
• Advocate for the user throughout the product development process, ensuring that design decisions are informed by user insights.
• Develop and maintain user personas, journey maps, and other artifacts that represent target users.
• Collaborate with UX/UI designers to iterate on designs based on research findings.
• Stay current with the latest UX research methodologies, tools, and best practices.
• Mentor junior researchers and contribute to the growth of the UX research practice.

• Master's degree in Human-Computer Interaction (HCI), Psychology, Sociology, Anthropology, Information Science, or a related field, or equivalent practical experience.
• 6+ years of experience in UX research, with a proven track record of conducting impactful research studies.
• Expertise in a variety of research methodologies, both qualitative and quantitative.
• Proficiency with research tools and platforms (e.g., SurveyMonkey, Qualtrics, UserTesting.com, Lookback).
• Excellent analytical and problem-solving skills, with the ability to interpret complex data.
• Strong communication, presentation, and interpersonal skills, with the ability to influence stakeholders.
• Experience working in an Agile development environment.
• Ability to work independently and manage multiple research projects simultaneously in a remote setting.
• A strong portfolio showcasing research projects and their impact on product development is highly recommended.
• Experience with statistical analysis and data visualization tools is a plus.