1,026 Workflow Management jobs in Indonesia

• Conduct in-depth analysis of current business processes across various departments and industries.
• Identify inefficiencies, redundancies, and areas for improvement using methodologies such as Lean, Six Sigma, and Business Process Re-engineering (BPR).
• Develop and document optimized business process models, workflows, and standard operating procedures (SOPs).
• Design and implement new process frameworks that align with strategic business objectives.
• Facilitate workshops and interviews with stakeholders at all levels to gather information and gain buy-in for proposed changes.
• Utilize data analytics to measure process performance, identify trends, and quantify the impact of implemented changes.
• Develop key performance indicators (KPIs) to monitor the ongoing effectiveness of optimized processes.
• Prepare comprehensive reports and presentations to communicate findings, recommendations, and progress to clients and senior management.
• Manage client relationships and act as a trusted advisor throughout the project lifecycle.
• Provide training and coaching to client teams on new processes and change management principles.
• Ensure that implemented solutions are sustainable and integrated effectively into the client's organizational structure.
• Stay updated with industry best practices and emerging trends in business process management and operational excellence.

• Bachelor's degree in Business Administration, Industrial Engineering, Operations Management, or a related field; an MBA or relevant Master's degree is a strong advantage.
• Minimum of 6 years of experience in business process analysis, consulting, or operational improvement roles.
• Proven expertise in Lean, Six Sigma (Green Belt or Black Belt certification preferred), BPR, or other process optimization methodologies.
• Strong analytical and problem-solving skills, with the ability to interpret complex data and translate it into actionable insights.
• Excellent facilitation, presentation, and communication skills, with the ability to engage effectively with diverse stakeholders.
• Demonstrated ability to manage multiple projects simultaneously and meet deadlines.
• Proficiency in process mapping and modeling tools (e.g., Visio, ARIS, Bizagi).
• Experience in change management and driving organizational adoption of new processes.
• Fluency in English is required; local language proficiency is a significant asset.
• Ability to work collaboratively in a team environment and independently manage assignments.
• Willingness to travel within the region as required by client needs.

• Lead client engagements focused on business process analysis and optimization.
• Map and document current state business processes and identify inefficiencies.
• Conduct gap analyses and develop recommendations for process improvement.
• Design and implement optimized future state business processes.
• Apply methodologies such as Lean, Six Sigma, and BPMN.
• Oversee the implementation of process changes and ensure adoption.
• Facilitate workshops and stakeholder meetings in a virtual environment.
• Develop business cases and project plans for process transformation initiatives.
• Measure and report on the impact of process improvements on key performance indicators.
• Mentor junior consultants and contribute to firm-wide knowledge development.

• Master's degree in Business Administration, Operations Management, Engineering, or a related field.
• 7+ years of experience in management consulting, with a specialization in business process optimization.
• Proven track record of leading successful process improvement projects.
• Deep understanding of business process modeling and analysis techniques.
• Experience with Lean, Six Sigma, or other continuous improvement methodologies.
• Strong analytical, problem-solving, and strategic thinking skills.
• Excellent communication, presentation, and facilitation skills for remote engagement.
• Demonstrated ability to manage projects and lead teams effectively.
• Proficiency in process mapping software is a plus.

• Lead client engagements to analyze, design, and implement optimized business processes.
• Conduct detailed assessments of current state operations, identifying pain points, inefficiencies, and areas for improvement.
• Develop innovative and practical solutions for process re-engineering, automation, and performance enhancement.
• Create comprehensive process maps, flowcharts, and documentation for future state designs.
• Facilitate virtual workshops and interviews with stakeholders at all levels to gather requirements and ensure buy-in.
• Develop business cases and performance metrics to quantify the impact of process improvements.
• Guide clients through the change management process, ensuring smooth adoption of new workflows and technologies.
• Utilize data analytics and statistical tools to identify trends, measure performance, and support recommendations.
• Manage project timelines, budgets, and deliverables for multiple client assignments simultaneously.
• Mentor junior consultants and contribute to the development of the firm's methodologies and best practices in process improvement.
• Stay abreast of industry best practices, emerging technologies, and innovative operational models.
• Prepare and deliver compelling presentations and reports to client leadership and project teams.
• Identify opportunities for additional client services and support business development efforts.
• Foster strong client relationships built on trust and demonstrable value delivery.
• Effectively manage communication and collaboration within a distributed consulting team.

• MBA or Master's degree in Business Administration, Operations Management, Industrial Engineering, or a related field.
• Minimum of 7 years of experience in management consulting or internal corporate roles focused on business process improvement and operational excellence.
• Proven track record of successfully leading and delivering complex process re-engineering projects.
• Strong analytical, problem-solving, and critical thinking skills.
• Expertise in methodologies such as Lean, Six Sigma, BPM, and Agile.
• Excellent facilitation, communication, and presentation skills, with experience presenting to executive audiences.
• Proficiency in process modeling tools (e.g., Visio, Signavio) and data analysis software.
• Experience working effectively in a fully remote environment and managing virtual teams.
• Ability to build strong client relationships and manage stakeholder expectations.
• Demonstrated ability to translate complex information into actionable insights and strategic recommendations.
• Experience in change management and driving organizational transformation.
• Professional certifications (e.g., Lean Six Sigma Black Belt, PMP) are highly desirable.
• Willingness to travel occasionally for key client meetings if required, though the role is primarily remote.

• Lead engagements focused on business process analysis and optimization.
• Map, document, and analyze existing business workflows.
• Identify inefficiencies, bottlenecks, and areas for improvement.
• Design and implement optimized business processes and operating models.
• Develop and execute strategies for operational excellence.
• Facilitate workshops with stakeholders to gather requirements and drive consensus.
• Develop business cases for process improvement initiatives.
• Manage project timelines, budgets, and deliverables.
• Provide guidance and mentorship to junior consultants.
• Contribute to thought leadership and the development of best practices.
• Build and maintain strong client relationships.

• Master's degree in Business Administration, Operations Management, or a related field.
• 5+ years of experience in management consulting or internal strategy roles, with a focus on process optimization.
• Proven experience leading complex process improvement projects.
• Strong knowledge of Lean, Six Sigma, or other operational excellence methodologies.
• Excellent analytical, problem-solving, and critical thinking skills.
• Superior written and verbal communication and presentation abilities.
• Demonstrated ability to influence and collaborate with senior leadership.
• Proficiency in process modeling tools and techniques.
• Experience working effectively in a remote team environment.
• Ability to manage multiple projects simultaneously.

• Conduct comprehensive assessments of existing business processes across various functions (e.g., operations, finance, HR, sales).
• Identify bottlenecks, redundancies, and areas for improvement through data analysis, process mapping, and stakeholder interviews.
• Design and re-engineer business processes to enhance efficiency, productivity, and effectiveness, utilizing frameworks such as Lean, Six Sigma, and Agile.
• Develop detailed implementation plans and manage the execution of process improvement initiatives.
• Facilitate workshops and training sessions for client teams on new processes and best practices.
• Measure and track the impact of implemented changes, ensuring achievement of defined KPIs and business objectives.
• Provide strategic guidance and recommendations to senior management on operational excellence and continuous improvement.
• Develop and maintain strong client relationships, acting as a trusted advisor and subject matter expert.
• Contribute to the development of proprietary methodologies and thought leadership in business process optimization.
• Lead and mentor junior consultants, fostering their growth and expertise in process improvement techniques.
• Support clients globally, including those in Bandar Lampung, Lampung, ID , in their journey towards operational excellence through remote collaboration and expert guidance.

• Master's degree in Business Administration, Industrial Engineering, Operations Management, or a related field.
• Minimum of 8 years of consulting experience with a strong focus on business process re-engineering, operational improvement, and change management.
• Proven track record of successfully delivering complex process optimization projects that result in significant cost savings and efficiency gains.
• Expertise in Lean, Six Sigma (Green Belt or Black Belt certification preferred), and other continuous improvement methodologies.
• Strong analytical, problem-solving, and critical thinking skills.
• Excellent stakeholder management and communication skills, with the ability to influence senior executives.
• Demonstrated ability to lead project teams and manage multiple workstreams simultaneously.
• Experience working in a remote environment and collaborating effectively with distributed teams.
• Familiarity with process modeling tools (e.g., Visio, ARIS) and data analysis software.
• A passion for driving operational excellence and delivering tangible business value.

Job Description:

• Review and evaluate business processes across various business units.
• Conduct risk-based internal audits, identify findings, and provide improvement recommendations.
• Coordinate with relevant business units for the implementation of process improvements.
• Prepare audit reports and related presentations regarding audit results and follow-up actions.
• Perform mapping and documentation of business processes (Policies, SOPs, Work Instructions).

Requirements:

• Able to join as soon as possible is preferred.
• Minimum Bachelor's degree (S1) in Accounting, Management, Industrial Engineering, or Information Systems.
• Minimum of 1 year of work experience in Internal Audit or Business Process; experience in a similar industry is preferred.
• Proficient in operational business processes and knowledgeable about internal control principles.
• Strong analytical thinking and critical thinking skills.

• Good communication skills, both verbal and written.

• Have a good understanding in English (Speak and Write)

• Able to work independently and as part of a cross-departmental team.

• Highly proficient in Microsoft Office/Google Suites.

Job Description:

• Analyze the actual suitability of business processes with company strategy, standardization, user needs, and business process documentation.
• Provide recommendations for business process and system improvements based on data and analysis.
• Coordinate with Change Management Specialist team, Business System Specialist team, and Integrated Management System team in implementing improvements.
• Lead or participate in projects related to process and/or system improvements that are more effective and efficient.
• Provide support for system issues within the company.

Requirement:

• Minimum Bachelor's degree (S1) in Engineering, preferably Industrial Engineering.
• Ability to learn business processes, think systematically, effectively, and efficiently.
• Understanding of Business Process, Project Management, and System Support.
• proficiency in english (both active and passive)
• proficient in using Microsoft Excel
• Familiar with any of the following application will be considered an advantage : KNIME , Phyton , Power Apps , Power BI , Figma

ALL CKB GROUP RECRUITMENT AND SELECTION PROCESSES ARE TOTALLY FREE OF CHARGE.

Kualifikasi:

• Minimal S1 jurusan Manajemen Bisnis, Administrasi Bisnis, dan Teknik Industri
• Pengalaman sebagai Manager Bisnis Process minimal 1 tahun
• Dapat melakukan identifikasi, evaluasi, dan problem solving apabila ada SLA, RACI, & RCM yang tidak dijalankan
• Memiliki kemampuan identifikasi dan analisis yang baik
• Memahami manajemen bisnis proses, pemetaan proses, dan analisa alur kerja