64 Jobs in Surabaya

**Additional Information**
**Job Number** 25098733
**Job Category** Food and Beverage & Culinary
**Location** Sheraton Surabaya Hotel & Towers, Jalan Embong Malang 25-31, Surabaya, East Java, Indonesia, 60261VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Prepare breads and pastries, including preparing doughs and fillings, proofing, baking, and decorating as appropriate. Review Production sheet to understand variety of baked goods to be produced daily. Prepare and cook food according to recipes, quality and presentation standards, and food prep checklists. Maintain kitchen logs for food safety program compliance. Keep Chef informed of excess food items for planning of daily specials. Safely and appropriately use baking and measuring tools/equipment/appliances to prepare baked foods. Follow and ensure compliance with food safety handling policies and procedures, including personal hygiene procedures. Check and ensure correct temperatures of kitchen appliances and food, and report issues to management. Monitor the quality of food prepared and portions served throughout shift.
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model. Follow all company policies and procedures, including safety and security; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others and support team to reach common goals; handle sensitive issues with tact, respect, and confidentiality. Serve as a department role model or mentor. Comply with quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Move over sloping, uneven, or slippery surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATION
Education: Technical, Trade, or Vocational School Degree.
Related Work Experience: At least 2 years of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated?Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,? **begin** your purpose, **belong** to an amazing global? team, and **become** the best version of you.

**It's more than a job**
When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But that is not all. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. At Kuehne+Nagel, our contribution counts in more ways than we imagine.
**?**
.
**How you create impact**
As a Marine Transport Engineer, you'll play a critical role in ensuring the safe and efficient movement of project and heavy-lift cargo across sea routes. You will:
+ Engineer & Plan Marine Transport: Develop accurate stowage plans, lashing/securing methods, and stability calculations for project cargo via barge or vessel.
+ Supervise Port Operations: Support safe loading/unloading activities at ports, jetties, and offshore sites.
+ Ensure Compliance & Safety: Guarantee alignment with IMO, SOLAS, and MARPOL regulations while managing technical documentation and risk assessments.
+ Collaborate Across Teams: Work closely with vessel owners, marine warranty surveyors, and clients to deliver high-standard marine solutions.
+ Drive Technical Excellence: Conduct vessel/site inspections and offer technical inputs during tendering and project execution.
**What we would like you to bring**
+ A Bachelor's degree in Marine Engineering, Naval Architecture, Ocean Engineering, or related.
+ 3-5 years of experience in marine transport engineering within project logistics or freight forwarding.
+ Proficiency in stowage planning, securing techniques, and marine stability calculations.
+ Hands-on knowledge of marine software such as AutoCAD, Maxsurf, GHS, OrcaFlex, or NavCad.
+ Experience in handling heavy-lift or OOG (Out-of-Gauge), Breakbulk cargo is highly preferred.
+ Strong communication and coordination skills, especially with multicultural teams.
+ Fluent in English, both spoken and written.
+ Willingness to travel frequently to ports, vessels, and project sites.
**What's in it for you**
+ Play a key role in technically complex, high-impact logistics projects across Indonesia and Southeast Asia.
+ Work with industry leaders and gain exposure to global marine operations standards.
+ Opportunity to develop your engineering expertise in a challenging, fast-paced logistics environment.
+ Be part of a team that values technical precision, safety, and innovation.
+ Advance your career in a growing sector with room for regional or global exposure.
**Who we are**
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.
As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.
We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.
Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1- during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: with the nature of your request. We will answer your inquiry within 24 hours.

**Additional Information**
**Job Number** 25114034
**Job Category** Food and Beverage & Culinary
**Location** Aloft Surabaya Pakuwon City, Jalan Kejawan Putih Mutiara No 8, Surabaya, East Java, Indonesia, 60112VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
Position responsible for all the food and beverage operations, which includes all culinary, restaurant, beverage and room service operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals. Demonstrates knowledge and proficiency of all applicable food and beverage laws and regulations. Develops and implements business plan for food and beverage.
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.
OR
- 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.
**CORE WORK ACTIVITIES**
**Developing and Maintaining Budgets**
- Develops and manages all financial, employee engagement and guest satisfaction plans and actions for Food and Beverage departments.
- Maintains a positive cost management index for kitchen and restaurant operations.
- Utilizes budgets to understand financial objectives.
**Leading Food and Beverage Team**
- Manages the Food and Beverage departments (not catering sales).
- Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
- Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
- Oversees all culinary, restaurant, beverage and room service operations.
- Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.
- Provides excellent customer service to all employees.
- Responds quickly and proactively to employee's concerns.
- Provides a learning atmosphere with a focus on continuous improvement.
- Provides proactive coaching and counseling to team members.
- Encourages and builds mutual trust, respect, and cooperation among team members.
- Monitors and maintains the productivity level of employees.
- Develops specific goals and plans to prioritize, organize, and accomplish work.
- Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.
- Sets clear expectations with the employees and team leaders and verifies that appropriate rewards are given if expectations are exceeded.
**Ensuring Exceptional Customer Service**
- Provides excellent customer service.
- Responds quickly and proactively to guest's concerns.
- Understands the brand's service culture.
- Drives alignment of all employees, team leaders and managers to the brand's service culture.
- Sets service expectations for all guests internally and externally.
- Takes ownership of a guest complaint/problem until it is resolved or it has been addressed by the appropriate manager or employee.
- Verifies all banquet functions are up to standard and exceed guest's expectations.
- Provides services that are above and beyond for customer satisfaction and retention.
- Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
- Serves as a role model to demonstrate appropriate behaviors.
- Manages day-to-day operations, drives quality, and verifies standards are meeting the expectations of the customers on a daily basis.
**Managing and Conducting Human Resource Activities**
- Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
- Conducts performance reviews in a timely manner.
- Promotes both Guarantee of Fair Treatment and Open Door policies.
- Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.
- Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.
- Develops an action plan to attack need areas and expand on strengths based on employee engagement and guest satisfaction results.
**Additional Responsibilities**
- Complies with all corporate accounting procedures.
- Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
- Analyzes information and evaluates results to choose the best solution and solve problems.
- Drives effective departmental communication and information systems through logs, department meetings and property meetings.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated?Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At Aloft, we aren't your typical hotel-but we aren't too cool for school either. We're here to be our guests' launching and landing pad. Whether they are taking their dog for a walk and coming back for a drink, wrapping up a day of meetings with coworkers, or they're in town to see family, friends, or their favorite band, we offer a hub for connection to others and the area around them, with modern design and personality to boot. We're looking for confident self-expressers who aren't afraid to draw outside the lines. If you are someone who gets excited about the possibilities to connect with others, then Aloft Hotels is the place for you. In joining Aloft Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,? **begin** your purpose, **belong** to an amazing global? team, and **become** the best version of you.

Unilever is currently hiring for a PC ID Asst. Manufacturing Manager Packing Line PW based in Surabaya / Rungkut PW-1 Factory, Indonesia
Unilever is the place where you can bring your purpose to life with the work that you do - creating a better business and a better world. We are looking for talents that would like to join this exciting journey with us.
Our Personal Care/Supply Chain team is embarking on an exciting journey as it PC ID Asst. Manufacturing Manager Packing Line PW . If you have a strong understanding of the end-to-end manufacturing process, understanding the chemical and electro-mechanical processes and controls, able to interpret technical diagnostics, identify key issues and process risks then we would love to hear from you!
Main Job Purpose:
The PC ID ASST. MANUFACTURING MANAGER PACKING LINE is a management professional with a good technical understanding of manufacturing, general or chemical engineering or food technology. PC ID ASST. MANUFACTURING MANAGER PACKING LINEs have proficient mechanical skills and display excellent personal qualities.
The PC ID ASST. MANUFACTURING MANAGER PACKING LINE provides the governance function for a cluster of semi-autonomous teams, delivering management and leadership support for performance monitoring, overtime allocation, working patterns and dispute resolution. The PC ID ASST. MANUFACTURING MANAGER PACKING LINE retains responsibility for the Technical and Basic Operators within the semi-autonomous team, but is not involved in the day to day team management beyond the monitoring and performance management role.
Leading improvement projects for operational processes, PC ID ASST. MANUFACTURING MANAGER PACKING LINE s have a strong understanding of the end to end manufacturing process. This includes the chemical and electro-mechanical processes and controls. She/he is able to interpret technical diagnostics, identify key issues and process risks. PC ID ASST. MANUFACTURING MANAGER PACKING LINEs possess the leadership skills to act with speed and rigour.
She/he understands the factory's financial situation and use their training in WCM methodologies and IP processes to drive the semi-autonomous team's work to counter losses and eradicate waste. They lead project work to support factory initiatives. Skills for problem solving, coaching and innovating are central to the role.
The PC ID ASST. MANUFACTURING MANAGER PACKING LINE provides a common standard of communication and engagement across the factory. They liaise closely with the core factory functions, including Manufacturing, HR, Quality and Safety to achieve this. (Candidates must complete the PC ID ASST. MANUFACTURING MANAGER PACKING LINE training curriculum which covers factory fundamentals, leadership and management and WCM training. It covers Industrial Performance for nominated factories).
Core Skills:
Technical.
Effective mechanical skills (see qualifications) supported by detailed knowledge of the end to end manufacturing processes relevant to their operation and endorsed Good Manufacturing Practice. Knowledge of:
+ Chemical and electro-mechanical processes and principal factory controls (eg for HPC; Spray drying, soap making, DEFI making, Batch & Continuous mixing of Liquids and Bottle, sachet, bar and pouch filling machinery).
+ Preventative maintenance schemes and condition monitoring (eg vibration analysis).
+ Hazardous Area Equipment and Hazards specific to operation.
+ Online/remote diagnostics to connect with category technical experts.
?
Safety. Utilise appropriate safety and environmental procedures for people, processes, materials, products and equipment to ensure a safe working environment for the whole team. Full knowledge of hazards in the workplace.
Environment. Reduce costs due to waste and minimise impact to health, safety and the environment through working to eliminate waste and through the correct management of waste and hazardous materials.
Leadership. Promote the development of a highly effective team through the establishment of a positive team climate supported by authentic leadership and clear communication.
Facilitation and Coaching. An ability to facilitate technical improvements using WCM improvement tools. Able to coach Technical Operators and semi-autonomous teams to build team performance. (PC ID ASST. MANUFACTURING MANAGER PACKING LINEs who have undergone the IP module can facilitate standardisation of their line/process area).
Decision Making. Makes governance decisions for the semi-autonomous team and adjudicates on unresolved team issues. Sets the strategy for Continuous Improvement and Preventative Maintenance in her/his area guided by loss trends and direction provided by the Manufacturing Manager.
Continuous Improvement. Apply rigorous Cost Deployment and the Zero loss concept to eliminate losses. High skill level in Continuous Improvement that is aligned closely with World Class Manufacturing and LEAN methodologies.
Problem Solving. Has the ability to identify, prioritise and address problems using appropriate tools and techniques that eliminate recurrence.
Quality. Apply core knowledge of Quality skills; Quality Measurement, Prioritisation, Improvement, Assessment and Certification etc to sustain Quality standards in the factory operation.
Management. Able to coordinate business resources and apply risk management processes. Keen sense of prioritisation and ability to influence change. Resolve conflicts where identified.
Administration. Timely and accurate administration for a cluster of teams; shift rosters, pay, performance, training and safety. Liaise with Sourcing Unit leads to ensure policy compliance.
Planning and Organising. Prepare work plans within resource constraints and review implementation to drive improvement.
Business Awareness. Understand the business needs for change and innovation.
Other Requirements:
+ Flexible Day Worker - Normally operates on days, but must be prepared to attend the factory out of hours to support factory processes as required. Flexible and agile worker to meet leadership duties and attend training.
Qualifications:
+ Management - Qualified to Diploma level in a nationally registered management programme typically covering leadership and managing change, human resources management, organisations and behaviour, business strategy and decision making.
+ Technical - Mechanical maintenance skills equivalent to Year 1 of the Technical Operator Mechanical Maintenance programme; bearings, shafts and couplings, basic pneumatics, lubrication (see Curriculum for full details).
+ First Line Manager Course - Successful completion of the PC ID ASST. MANUFACTURING MANAGER PACKING LINE modules; Factory Fundamentals, Leadership and Management, WCM and IP and Factory Assessment.
Experience Required:
ESSENTIAL:
+ Successfully completed Unilever PC ID ASST. MANUFACTURING MANAGER PACKING LINE curriculum.
+ Candidates will have practical experience of applying preventative maintenance and autonomous maintenance strategies within a manufacturing, general engineering or food technology environment.
+ Candidates must be able to analyse factory and technical processes in order to identify opportunities for performance improvement. Strong coaching skills are a pre-requisite; enquiring, supportive, challenging.
PREFERRED / DESIRABLE:
+ Experience of operating with semi-autonomous or autonomous teams.
+ Maintenance Engineering Discipline at Post Apprenticeship Skill level (as graded by national standards).
What can you expect from the role?
+ Develop, Analyse and manage Manufacturing/production actiivity
+ Assist in developing departement and maintain production cost
+ Engage with team to keep maintain performance safety and quality is mandatory, OEE, OR, cost and ensure all improvement implement in Factory communicate with all internal function and external function
+ Engage in creative problem solving to address operational issues including efficiency improvement, change management, process bottlenecks, quality concern.
+ Work with internal & external stakeholder to develop and manage project to ensure efficient and cost - effective system and processes to produce quality product
+ Coordinate, plan, monitor, and report the production activities, associated with the flow analysis, design, financial modelling, and implementation of complex manufacturing group technology cells in assigned area.
+ Providing manufacturing technical support in process control and internal certifications.
Does this sound like you?
+ Requirements/ skills expectations* - include multiple bullet points.
+ Mastering in Quality Control, maintenance, industrial engineering, production planning and control and even confidential product development.
Does this sound like you?
+ Requirements/ skills expectations* - include multiple bullet points.
+ Mastering in Quality Control, maintenance, industrial engineering, production planning and control and even confidential product development.
Why Unilever?
Unilever is the place where you can bring your purpose to life with the work that you do - creating a better business and a better world. You will work on brands that are loved and improve the lives of our consumers and the communities around us. You will lead innovations, big and small, that will make our business win and grow. You will learn from brilliant business leaders and colleagues who provide mentorship and inspiration so that you can become a better you.
Note: Unilever embraces diversity and encourages applicates from all walks of life! We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment journey. If you require any support to complete your application or any subsequent stage throughout your recruitment journey with us at Unilever, then please specify how we may be able to assist you.
Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bring ing their 'Whole Self' to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.
Job Category: Supply Chain
Job Type: Full time
Industry:

**Additional Information**
**Job Number** 25113491
**Job Category** Engineering & Facilities
**Location** Four Points by Sheraton Surabaya Tunjungan Plaza, JL. Embong Malang 25-31, Surabaya, East Java, Indonesia, 60261VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Perform minor routine maintenance on property vehicles (i.e., engineering trucks, shuttle vans, electric carts) including checking oil, fluid levels, tire pressure/wear, charging batteries, and replacing spark plugs. Perform preventative maintenance on tools and equipment, including cleaning and lubrication. Maintain proper maintenance inventory and requisition parts and supplies as needed. Maintain daily logs of operation, maintenance, and safety activities, including test results, instrument readings, and details of equipment malfunctions and maintenance work.
Follow all company and safety and security policies and procedures; report maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Visually inspect tools, equipment, or machines (e.g., to identify defects). Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: Technical, Trade, or Vocational School Degree.
Related Work Experience: At least 2 years of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated?Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Where timeless classics are woven with modern details. Where business meets pleasure. Where even when travelers are global, they can experience the local. As a member of the team, you will become part of our united Four Points by Sheraton community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine and approachable environment, join our team. In joining Four Points, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,? **begin** your purpose, **belong** to an amazing global? team, and **become** the best version of you.

**Additional Information**
**Job Number** 25113376
**Job Category** Food and Beverage & Culinary
**Location** Sheraton Surabaya Hotel & Towers, Jalan Embong Malang 25-31, Surabaya, East Java, Indonesia, 60261VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
Exhibits creative baking and decorating talents by personally performing tasks while leading the staff in preparing quality and consistent pastries for all areas. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Leads development and training of team to improve results while maintaining standards. Must ensure sanitation and food standards are achieved.
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.
OR
- 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.
**CORE WORK ACTIVITIES**
**Leading Pastry Culinary Team**
- Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
- Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
- Encourages and builds mutual trust, respect, and cooperation among team members.
- Serves as a role model to demonstrate appropriate behaviors.
- Ensures and maintains the productivity level of employees.
- Ensures employees understand expectations and parameters.
- Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
- Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.
- Leads shifts while personally preparing food items and executing requests based on required specifications.
- Supervises and coordinates activities of cooks and workers engaged in food preparation.
**Ensuring Culinary Standards and Responsibilities are Met**
- Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions.
- Recognizes superior quality products, presentations and flavor.
- Maintains food preparation handling and correct storage standards.
- Maintains purchasing, receiving and food storage standards.
- Supports procedures for food & beverage portion and waste controls.
- Follows proper handling and right temperature of all food products.
- Supervises pastry preparation shift operations and ensures compliance with all Food & Beverage policies, standards and procedures.
- Ensures compliance with all applicable laws and regulations.
- Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.
- Checks the quality of raw and cooked food products to ensure that standards are met.
- Assists in determining how food should be presented and creates decorative food displays.
**Ensuring Exceptional Customer Service**
- Provides services that are above and beyond for customer satisfaction and retention.
- Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
- Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
- Sets a positive example for guest relations.
- Empowers employees to provide excellent customer service.
- Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
- Strives to improve service performance.
**Maintaining Culinary Goals**
- Achieves and exceeds goals including performance goals, budget goals, team goals, etc.
- Develops specific goals and plans to prioritize, organize, and accomplish your work.
- Trains employees in safety procedures and supervises their ability to follow loss prevention policies to prevent accidents and control costs.
- Purchases appropriate supplies and manage inventories according to budget.
**Supports Training and Development Activities**
- Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
- Participates in training staff on menu items including ingredients, preparation methods and unique tastes.
- Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.
- Ensures property policies are administered fairly and consistently.
- Assists as needed in the interviewing and hiring of employee team members with appropriate skills.
**Additional Responsibilities**
- Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
- Analyzes information and evaluates results to choose the best solution and solve problems.
- Brings issues to the attention of the department manager and Human Resources as necessary.
- Attends and participates in all pertinent meetings.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated?Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,? **begin** your purpose, **belong** to an amazing global? team, and **become** the best version of you.

**Additional Information**
**Job Number** 25113539
**Job Category** Finance & Accounting
**Location** Aloft Surabaya Pakuwon City, Jalan Kejawan Putih Mutiara No 8, Surabaya, East Java, Indonesia, 60112VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
Supports the day-to-day execution of general ledger impacted processes, including support to clients as they work with and understand these processes. Performs accounting functions specifically in the areas of account balancing, ledger reconciliation, reporting and discrepancy resolution.
**CANDIDATE PROFILE**
**Education and Experience**
- 4-year bachelor's degree in Finance and Accounting or related major; no work experience required.
**OR**
- 2-year degree from an accredited university in Finance and Accounting or related major; 1 year experience in finance and accounting or related professional area.
**CORE WORK ACTIVITIES**
**Managing Work, Projects, and Policies**
- Coordinates and implements accounting work and projects as assigned.
- Coordinates, implements and follows up on Accounting SOP audits for all areas of the property.
- Complies with Federal and State laws applying to fraud and collection procedures.
- Generates and provides accurate and timely results in the form of reports, presentations, etc.
- Analyzes information and evaluates results to choose the best solution and solve problems.
- Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data.
- Balances credit card ledgers.
- Verifies contracts for groups and performs credit reference checks for direct billed groups if necessary.
**Maintaining Finance and Accounting Goals**
- Achieves and exceeds goals including performance goals, budget goals, team goals, etc.
- Develops specific goals and plans to prioritize, organize, and accomplish your work.
- Submits reports in a timely manner, ensuring delivery deadlines.
- Ensures profits and losses are documented accurately.
- Monitors all taxes that apply, ensuring that taxes are current, collected and/or accrued.
- Maintains a strong accounting and operational control environment to safeguard assets.
- Completes period end function each period.
- Provide direction and assistance to other organizational units regarding accounting and budgeting policies and procedures, and efficient control and utilization of financial resources.
**Demonstrating and Applying Accounting Knowledge**
- Demonstrates knowledge of job-relevant issues, products, systems, and processes.
- Demonstrates knowledge of return check procedures.
- Demonstrates knowledge of the Gross Revenue Report.
- Demonstrates knowledge and proficiency with write off procedures.
- Demonstrates knowledge and proficiency with consolidated deposit procedures.
- Keeps up-to-date technically and applying new knowledge to your job.
- Uses computers and computer systems (including hardware and software) to program, develop financial spreadsheets, set up functions, enter data, or process information.
- Uses relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
**Additional Responsibilities**
- Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.
- Demonstrates personal integrity.
- Uses effective listening skills.
- Demonstrates self confidence, energy and enthusiasm.
- Manages group or interpersonal conflict effectively.
- Informs and/or updates the executives and the peers on relevant information in a timely manner.
- Manages time well and possesses strong organizational skills.
- Presents ideas, expectations and information in a concise well organized way.
- Uses problem solving methodology for decision making and follow up.
- Makes collections calls if necessary.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated?Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At Aloft, we aren't your typical hotel-but we aren't too cool for school either. We're here to be our guests' launching and landing pad. Whether they are taking their dog for a walk and coming back for a drink, wrapping up a day of meetings with coworkers, or they're in town to see family, friends, or their favorite band, we offer a hub for connection to others and the area around them, with modern design and personality to boot. We're looking for confident self-expressers who aren't afraid to draw outside the lines. If you are someone who gets excited about the possibilities to connect with others, then Aloft Hotels is the place for you. In joining Aloft Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,? **begin** your purpose, **belong** to an amazing global? team, and **become** the best version of you.

**Additional Information**
**Job Number** 25097491
**Job Category** Food and Beverage & Culinary
**Location** JW Marriott Hotel Surabaya, Jalan Embong Malang 85-89, Surabaya, Jawa Timur, Indonesia, 60261VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.
OR
- 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.
**CORE WORK ACTIVITIES**
**Managing Day-to-Day Operations**
- Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
- Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.
- Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.
**Leading Food and Beverage Team**
- Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
- Encourages and builds mutual trust, respect, and cooperation among team members.
- Serves as a role model to demonstrate appropriate behaviors.
- Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.
- Develops specific goals and plans to prioritize, organize, and accomplish your work.
- Ensures and maintains the productivity level of employees.
- Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.
- Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management.
- Ensures compliance with all applicable laws and regulations.
- Ensures compliance with food handling and sanitation standards.
- Ensures staff understands local, state and Federal liquor laws.
- Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
- Establishes guidelines so employees understand expectations and parameters.
- Monitors alcohol beverage service in compliance with local laws.
**Ensuring Exceptional Customer Service**
- Provides services that are above and beyond for customer satisfaction and retention.
- Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
- Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.
- Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.
- Empowers employees to provide excellent customer service.
- Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.
- Handles guest problems and complaints.
- Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.
- Ensures corrective action is taken to continuously improve service results.
- Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.
- Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).
**Managing and Conducting Human Resource Activities**
- Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
- Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.
- Ensures employees are treated fairly and equitably. Strives to improve employee retention.
- Ensures employees receive on-going training to understand guest expectations.
- Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.
- Strives to improve service performance.
- Ensures recognition is taking place across areas of responsibility.
**Additional Responsibilities**
- Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
- Analyzes information and evaluating results to choose the best solution and solve problems.
- Assists servers and hosts on the floor during meal periods and high demand times.
- Recognizes good quality products and presentations.
- Supervises daily shift operations in absence of Assistant Restaurant Manager.
- Oversees the financial aspects of the department including purchasing and payment of invoices.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated?Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,? **begin** your purpose, **belong** to an amazing global? team, and **become** the best version of you.

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.
If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it's with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.
The Credit Manager supports the overall strategic management of the credit section by establishing effective working relationships with colleagues, in particular the Director of Business Development, Director of Sales, Revenue Manager, Director of Banquet & Conference Sales and Accounts Receivable team. He / she will convert the entire hotel's revenue into collected cash within the shortest agreed timescale through managing the credit control in a diligent and professional way.
**What will I be doing?**
As the Credit Manager, you will be responsible for performing the following tasks to the highest standards:
- Conduct credit investigations so that an intelligent informed decision of customers' credit worthiness, character and ability to pay may be ascertained to justify extension of credit.
- Ensure the collection of accounts receivable is kept current and follow up closely on over-aged accounts.
- Maintain good relations with hotel customers including but not limited to wholesalers, corporate clients, hotel guests, travel agents, tour operators, function organisers, airlines, government, etc.
- Review supporting documents and verify the accuracy of the balance of receivables.
- According to the aging of the timely provision for bad debts, only in the full recovery of arrears still not received, in accordance with the Hilton approval process before the approval of the cancellation of non-recovery account.
- Immediately report any unfavourable information received on a customer's credit standing so that appropriate action may be taken.
- Report directly to the General Manager and / or Director of Finance on all matters affecting credit and collection.
- Ensure that all credit application forms are approved and updated annually.
- Supervise the activities of the credit staff in order to achieve an efficient and effective performance of each individual's duties and responsibilities.
- Maintain the latest credit policy and ensure that this policy is strictly adhered to and implemented.
- Work closely with the Accounts Receivable Supervisor and/ or Clerk to follow up on overdue accounts.
- Ensure that all collection calls have been made on a timely basis, documented in writing and followed up on a monthly basis.
- Schedule credit meetings at least once a month.
- Ensure that the number of debtor days outstanding is within the acceptable range as stipulated in the policies and procedures manual.
- Prepare all supporting documentation for monthly allowances and monthly journal vouchers relating to the receivables ledger.
- Ensure timely and accurate entry of all credits to the various accounts.
- Ensure monthly closing / processes are completed in a timely and accurate manner and that the vouchers are booked into the correct account.
- Pro-actively follow up on any outstanding accounts to ensure the hotel is protected from loss.
- Prepare all necessary reports pertaining to accounts receivable.
- Alert sister hotels on bad debt accounts to prevent losses that may be incurred in the sister hotels.
- Process and control all sundry payments made by credit card.
- Maintain an adequate and up to date filing system.
**What are we looking for?**
A Credit Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- University preferred Commerce degree in Accounting & Management.
- Finance / Accounting major and certified, e.g. ACCA / CPA.
- At least 3 years of working experience in the hotel industry or higher in other hospitality industries.
- Previous experience in a managerial operational accounting role.
- Fluent in written and spoken English to meet business needs.
- Good relationship with the local bank and government agencies.
- Good communication and interpersonal skills.
- Proficient in Microsoft Office applications.
- Possess system skills in OnQ, Check SCM, SUN, OPERA / OnQ PMS, MICROS, HRLINK.
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
**Job:** _Finance_
**Title:** _Credit Manager_
**Location:** _null_
**Requisition ID:** _HOT0BOX8_
**EOE/AA/Disabled/Veterans**