62 Hospitality jobs in Banjarmasin
Operations Manager - Hospitality
70111 Banjarmasin, South Kalimantan
IDR10 Annually
WhatJobs
Posted 9 days ago
Job Viewed
Job Description
Our client is a renowned hospitality group seeking a dynamic and experienced Operations Manager to oversee the smooth running of their establishments in Banjarmasin, South Kalimantan, ID . This role is pivotal in ensuring exceptional guest experiences, efficient service delivery, and profitable operations across various departments. You will be responsible for managing staff, optimizing resource allocation, implementing operational standards, and driving revenue growth. The ideal candidate possesses a strong background in hospitality management, excellent leadership skills, and a proven ability to manage complex operations in a fast-paced environment.
Key Responsibilities:
Key Responsibilities:
- Oversee daily operations of the hospitality establishment, including front desk, F&B, housekeeping, and events.
- Develop and implement operational strategies to enhance guest satisfaction and service quality.
- Manage and motivate a diverse team of hospitality professionals, ensuring high performance and adherence to standards.
- Control operational costs and optimize resource allocation to maximize profitability.
- Develop and manage departmental budgets, forecasts, and financial reports.
- Ensure compliance with all health, safety, and hygiene regulations.
- Implement and maintain operational policies and procedures.
- Manage inventory and procurement processes for supplies and equipment.
- Drive sales initiatives and identify opportunities for revenue enhancement.
- Handle guest complaints and resolve issues promptly and professionally.
- Conduct regular performance reviews and provide training and development opportunities for staff.
- Collaborate with marketing and sales teams to promote the establishment.
- Analyze operational performance data and implement improvements.
- Maintain relationships with vendors and service providers.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of progressive experience in hospitality operations management.
- Proven experience in managing multiple departments within a hotel, resort, or similar establishment.
- Strong understanding of P&L management, budgeting, and financial reporting.
- Excellent leadership, communication, and interpersonal skills.
- Proficiency in property management systems (PMS) and other hospitality software.
- Ability to work effectively under pressure and manage complex situations.
- Strong problem-solving and decision-making abilities.
- Knowledge of customer service best practices in the hospitality industry.
- Familiarity with local tourism trends and regulations.
- A commitment to delivering outstanding guest experiences.
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0
Global Hospitality Network Administrator
70111 Banjarmasin, South Kalimantan
IDR17000000 Annually
WhatJobs
Posted 2 days ago
Job Viewed
Job Description
Our client, a leading international hospitality group, is seeking a highly skilled and experienced Global Hospitality Network Administrator to join their team on a fully remote basis. This critical role will be responsible for the design, implementation, maintenance, and security of the company's global network infrastructure, ensuring seamless connectivity and optimal performance for all hotels and corporate offices worldwide. The ideal candidate will have extensive experience in managing complex, enterprise-level networks, including routing, switching, firewalls, VPNs, and wireless technologies. You will troubleshoot network issues remotely, monitor network performance, and implement proactive measures to prevent downtime and security breaches. Responsibilities include managing network hardware and software, conducting regular security assessments, and ensuring compliance with industry best practices and data privacy regulations. The successful applicant will collaborate with IT teams across different regions, providing technical expertise and support for network-related projects and initiatives. A Bachelor's degree in Computer Science, Information Technology, or a related field, along with significant industry certifications (e.g., CCNA, CCNP, CompTIA Network+), is required. Strong analytical and problem-solving skills, coupled with excellent communication and interpersonal abilities, are essential for this role, which involves working with diverse teams across time zones. As a fully remote position, you must be a self-starter with excellent time management skills and the ability to work independently. This is an exceptional opportunity to shape the network infrastructure of a globally recognized hospitality brand from anywhere in the world, contributing to a seamless guest and operational experience through robust and secure network solutions.
This advertiser has chosen not to accept applicants from your region.
1
Senior Hospitality Operations Manager
70115 Banjarmasin, South Kalimantan
IDR14000000 Annually
WhatJobs
Posted 3 days ago
Job Viewed
Job Description
Our client is seeking a highly experienced and visionary Senior Hospitality Operations Manager to lead their operational excellence from a remote setting. This position is fully remote, allowing you to drive efficiency and guest satisfaction across multiple hospitality ventures without geographical constraints. You will be responsible for developing and implementing innovative operational strategies, ensuring the highest standards of service, and optimizing financial performance. The ideal candidate possesses a deep understanding of the hospitality industry, strong leadership acumen, and a proven ability to manage complex operations virtually.
Responsibilities:
Responsibilities:
- Oversee day-to-day operations of various hospitality establishments, ensuring seamless service delivery.
- Develop and implement strategic operational plans to enhance guest satisfaction, efficiency, and profitability.
- Set and maintain high standards for service quality, cleanliness, and safety across all properties.
- Manage budgets, control costs, and identify opportunities for revenue enhancement.
- Lead, mentor, and motivate remote operational teams, fostering a culture of excellence and continuous improvement.
- Develop and implement effective training programs for staff to ensure consistent service delivery.
- Monitor industry trends and best practices, incorporating them into operational strategies.
- Manage relationships with vendors and suppliers, negotiating favorable terms and ensuring quality.
- Conduct regular performance reviews and implement action plans for improvement.
- Ensure compliance with all relevant regulations and company policies.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 8 years of progressive experience in hospitality management, with a strong focus on operations.
- Proven track record of success in managing multiple hospitality properties or departments.
- Exceptional leadership, communication, and interpersonal skills.
- Strong financial acumen and experience with budgeting and cost control.
- Proficiency in hotel management software and remote collaboration tools.
- Ability to develop and implement strategic operational plans.
- Excellent problem-solving and decision-making abilities.
- A passion for delivering exceptional guest experiences.
- Fluency in English is required; knowledge of Indonesian is a plus.
This advertiser has chosen not to accept applicants from your region.
2
Senior Hospitality Operations Manager
70111 Banjarmasin, South Kalimantan
IDR15000000 Annually
WhatJobs
Posted 3 days ago
Job Viewed
Job Description
Our client is seeking a highly experienced and motivated Senior Hospitality Operations Manager to lead and oversee our diverse hospitality operations across multiple remote teams. This is a critical role focused on driving efficiency, enhancing guest experiences, and maintaining impeccable service standards, all within a fully remote work environment. The ideal candidate will possess a deep understanding of the hospitality industry, exceptional leadership capabilities, and a proven track record in remote team management. You will be responsible for developing and implementing operational strategies, managing budgets, ensuring compliance with industry regulations, and fostering a culture of excellence among distributed staff. This role requires strong analytical skills to monitor performance metrics, identify areas for improvement, and implement data-driven solutions. You will also collaborate closely with various departments, including marketing, sales, and finance, to align operational goals with broader business objectives. Experience in quality assurance, crisis management, and stakeholder communication is essential. The successful candidate will leverage technology to streamline operations, enhance communication, and maintain high levels of productivity for remote teams. A passion for service innovation and a commitment to continuous improvement will be key to succeeding in this dynamic position. This role offers the flexibility and autonomy of a remote position, allowing you to manage operations from anywhere.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Develop and execute strategic plans for hospitality operations in a remote setting.
- Manage P&L and operational budgets for assigned areas, ensuring profitability and cost control.
- Lead, mentor, and inspire remote operational teams to achieve peak performance.
- Implement and uphold stringent quality standards and service protocols.
- Analyze operational data to identify trends, opportunities, and challenges, proposing actionable solutions.
- Collaborate with cross-functional teams to ensure seamless service delivery.
- Drive initiatives for service innovation and enhance the overall guest experience.
- Ensure compliance with all relevant health, safety, and legal regulations.
- Manage vendor relationships and procurement processes effectively.
- Prepare regular performance reports for senior management.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 7 years of progressive experience in hospitality operations management.
- Demonstrated experience managing remote teams and operations.
- Strong financial acumen and P&L management experience.
- Excellent leadership, communication, and interpersonal skills.
- Proficiency in hospitality management software and remote collaboration tools.
- Ability to work independently and make sound decisions in a remote environment.
- Strategic thinker with a problem-solving mindset.
- Fluency in English and Bahasa Indonesia is preferred.
This advertiser has chosen not to accept applicants from your region.
3
Senior Hospitality Operations Manager
70111 Banjarmasin, South Kalimantan
IDR10000000 Annually
WhatJobs
Posted 3 days ago
Job Viewed
Job Description
Our client is actively seeking an experienced and dynamic Senior Hospitality Operations Manager to oversee the day-to-day operations of their premier establishment in **Banjarmasin, South Kalimantan, ID**. This critical role requires a seasoned professional with a proven track record in managing diverse operational aspects of the hospitality industry, including front office, food and beverage, housekeeping, and event management. You will be responsible for ensuring exceptional guest experiences, optimizing operational efficiency, managing staff performance, and maintaining high standards of quality and service. The ideal candidate possesses strong leadership skills, excellent financial acumen for budget management and cost control, and a deep understanding of customer service principles. Responsibilities include recruiting, training, and motivating a high-performing team, developing and implementing operational policies and procedures, managing inventory and supplier relationships, and ensuring compliance with health, safety, and licensing regulations. You will also be tasked with analyzing operational data to identify areas for improvement and implementing strategic initiatives to enhance profitability and guest satisfaction. A minimum of 5 years of progressive management experience in a similar hospitality setting is required. Excellent interpersonal and communication skills are essential for liaising with guests, staff, and stakeholders. This is an on-site position, offering a hands-on management experience within a vibrant hospitality environment in **Banjarmasin, South Kalimantan, ID**.
This advertiser has chosen not to accept applicants from your region.
4
Head of Hospitality Operations
70111 Banjarmasin, South Kalimantan
IDR17500000 Annually
WhatJobs
Posted 4 days ago
Job Viewed
Job Description
Our client is seeking an experienced and dynamic Head of Hospitality Operations to oversee and elevate the standards of their establishments. This role is crucial for ensuring exceptional guest experiences, operational efficiency, and profitability across all hospitality venues. The ideal candidate will possess a deep understanding of hotel, restaurant, or resort management, coupled with a passion for delivering outstanding service. You will be responsible for managing day-to-day operations, leading and developing staff, implementing operational policies and procedures, and driving revenue growth initiatives. Key responsibilities include overseeing department heads, managing budgets and financial performance, ensuring compliance with health and safety regulations, developing and executing marketing and guest engagement strategies, and resolving any operational challenges that may arise. This role operates on a hybrid model, requiring a blend of on-site leadership and remote strategic planning. We are looking for a strategic thinker with excellent leadership, communication, and problem-solving skills, capable of inspiring teams and fostering a culture of excellence. A proven track record of success in senior hospitality management roles is essential. Your expertise will be vital in maintaining and enhancing our reputation as a premier destination for hospitality and tourism. You will play a key role in shaping the operational landscape and ensuring guest satisfaction at every touchpoint.
This advertiser has chosen not to accept applicants from your region.
5
Senior Hospitality Operations Manager
70111 Banjarmasin, South Kalimantan
IDR13000000 Annually
WhatJobs
Posted 6 days ago
Job Viewed
Job Description
Our client is seeking a seasoned Senior Hospitality Operations Manager to oversee their operations in Banjarmasin, South Kalimantan, ID . This role demands exceptional leadership, a passion for guest satisfaction, and a proven ability to manage complex hotel or resort operations. You will be responsible for ensuring the highest standards of service, driving revenue growth, and optimizing operational efficiency across all departments.
Responsibilities:
Responsibilities:
- Oversee the daily operations of various hotel departments, including front desk, housekeeping, food and beverage, and maintenance.
- Develop and implement strategies to enhance guest satisfaction and loyalty.
- Manage departmental budgets, control costs, and maximize profitability.
- Ensure compliance with all health, safety, and hygiene standards.
- Recruit, train, mentor, and manage a diverse team of hospitality professionals.
- Develop and implement service standards and operational procedures.
- Monitor industry trends and implement best practices to maintain a competitive edge.
- Manage vendor relationships and negotiate contracts.
- Address and resolve guest complaints promptly and effectively.
- Collaborate with the sales and marketing teams to drive bookings and revenue.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 7 years of progressive experience in hospitality management, with at least 3 years in a senior operational role.
- Proven track record of successfully managing hotel or resort operations.
- Strong leadership, communication, and interpersonal skills.
- In-depth knowledge of hotel operations, including revenue management and financial controls.
- Experience with property management systems (PMS) and other hospitality software.
- Ability to make sound decisions under pressure and handle multiple priorities.
- Excellent problem-solving skills and a customer-centric approach.
- Proficiency in budgeting and financial analysis.
- Passion for delivering exceptional guest experiences.
This advertiser has chosen not to accept applicants from your region.
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6
Senior Hospitality Operations Manager
70111 Banjarmasin, South Kalimantan
IDR10000000 Monthly
WhatJobs
Posted 10 days ago
Job Viewed
Job Description
Our client, a highly regarded establishment in the Hospitality and Tourism sector, is seeking an experienced Senior Hospitality Operations Manager to lead their operations in Banjarmasin, South Kalimantan, ID . This hybrid role requires a strong on-site presence for direct supervision and guest interaction, complemented by remote strategic planning and administrative duties. You will be responsible for ensuring the highest standards of guest service, operational efficiency, and financial performance across all departments.
Key responsibilities include overseeing daily operations of various departments such as F&B, front office, housekeeping, and events. You will manage staff performance, provide training and development, and foster a positive work environment. Financial oversight will include budgeting, cost control, revenue management, and ensuring profitability targets are met. You will also be tasked with developing and implementing operational strategies to enhance guest satisfaction, drive revenue, and maintain brand standards. Building and maintaining strong relationships with guests, staff, and suppliers is paramount.
The ideal candidate will possess extensive experience in hospitality management, with a proven track record in a senior operational role. A deep understanding of hotel or resort operations, service excellence, and financial management is essential. Excellent leadership, communication, and problem-solving skills are required. You should be adept at managing diverse teams and inspiring them to achieve organizational goals. The ability to work effectively in a hybrid model, balancing on-site leadership with remote administrative tasks, is crucial. A degree in Hospitality Management, Business Administration, or a related field is preferred. A passion for delivering exceptional guest experiences and a commitment to operational excellence are key attributes we are looking for.
This is a superb opportunity for a dedicated professional to take on a leadership role within a prestigious hospitality organization, contributing to memorable guest experiences and operational success.
Responsibilities:
Key responsibilities include overseeing daily operations of various departments such as F&B, front office, housekeeping, and events. You will manage staff performance, provide training and development, and foster a positive work environment. Financial oversight will include budgeting, cost control, revenue management, and ensuring profitability targets are met. You will also be tasked with developing and implementing operational strategies to enhance guest satisfaction, drive revenue, and maintain brand standards. Building and maintaining strong relationships with guests, staff, and suppliers is paramount.
The ideal candidate will possess extensive experience in hospitality management, with a proven track record in a senior operational role. A deep understanding of hotel or resort operations, service excellence, and financial management is essential. Excellent leadership, communication, and problem-solving skills are required. You should be adept at managing diverse teams and inspiring them to achieve organizational goals. The ability to work effectively in a hybrid model, balancing on-site leadership with remote administrative tasks, is crucial. A degree in Hospitality Management, Business Administration, or a related field is preferred. A passion for delivering exceptional guest experiences and a commitment to operational excellence are key attributes we are looking for.
This is a superb opportunity for a dedicated professional to take on a leadership role within a prestigious hospitality organization, contributing to memorable guest experiences and operational success.
Responsibilities:
- Oversee and manage day-to-day operations across all hotel departments.
- Ensure the delivery of exceptional guest service and satisfaction.
- Develop and implement operational policies and procedures to enhance efficiency.
- Manage departmental budgets, control costs, and maximize revenue.
- Lead, train, and motivate a diverse team of hospitality professionals.
- Conduct regular performance reviews and provide constructive feedback to staff.
- Maintain high standards of cleanliness, safety, and security throughout the property.
- Develop and execute strategies for service improvement and guest loyalty programs.
- Manage relationships with vendors, suppliers, and external partners.
- Analyze operational data and financial reports to identify areas for improvement and implement corrective actions.
- Extensive experience in hospitality operations management, with a proven track record in a senior role.
- Strong knowledge of hotel operations, including F&B, front office, housekeeping, and events.
- Excellent leadership, team management, and interpersonal skills.
- Proficiency in financial management, budgeting, and revenue optimization.
- Strong problem-solving and decision-making abilities.
- Ability to work effectively in a hybrid work environment, demonstrating flexibility and adaptability.
- Excellent communication skills in Bahasa Indonesia and English.
- A degree in Hospitality Management, Business Administration, or a related field is preferred.
This advertiser has chosen not to accept applicants from your region.
7
Senior Hospitality Operations Manager
70711 Banjarmasin, South Kalimantan
IDR250 Annually
WhatJobs
Posted 10 days ago
Job Viewed
Job Description
Our client, a rapidly expanding international hospitality group, is seeking a highly experienced and dynamic Senior Hospitality Operations Manager to spearhead their remote operations strategy. This pivotal role will be responsible for overseeing and optimizing the operational efficiency of our diverse hospitality portfolio, ensuring consistent brand standards and exceptional guest experiences across all properties. You will be instrumental in developing and implementing innovative operational frameworks, driving service excellence, and managing key performance indicators from a remote-first environment.
Key responsibilities include:
Key responsibilities include:
- Developing and implementing comprehensive operational strategies that align with company objectives and market trends.
- Managing budgets, financial performance, and resource allocation for various hospitality divisions.
- Ensuring compliance with all health, safety, and regulatory standards across all managed properties.
- Leading and mentoring remote operational teams, fostering a culture of high performance and continuous improvement.
- Conducting regular performance reviews and providing constructive feedback to drive professional growth.
- Analyzing operational data to identify areas for improvement and implement data-driven solutions.
- Collaborating with marketing and sales teams to enhance guest acquisition and retention strategies.
- Overseeing supply chain management and vendor relationships to ensure cost-effectiveness and quality.
- Developing and maintaining strong relationships with property owners, stakeholders, and regulatory bodies.
- Staying abreast of industry best practices and emerging technologies in hospitality management.
- Designing and implementing training programs for remote staff to enhance service delivery and operational skills.
- Managing crisis situations and developing contingency plans to mitigate risks.
This advertiser has chosen not to accept applicants from your region.
8
Remote Hospitality Experience Designer
70111 Banjarmasin, South Kalimantan
IDR8500000 Annually
WhatJobs
Posted 10 days ago
Job Viewed
Job Description
Our client is seeking an innovative and creative Remote Hospitality Experience Designer to conceptualize and develop exceptional guest experiences for their global portfolio. This fully remote position allows you to leverage your passion for travel, service, and design from anywhere. You will be responsible for crafting unique and memorable journeys for guests, from initial booking to post-stay engagement, focusing on digital touchpoints, in-person interactions, and service protocols. The ideal candidate will have a strong background in hospitality, customer experience design, or a related field, with a keen eye for detail and a deep understanding of guest psychology. You will collaborate with marketing, operations, and technology teams to translate brand vision into tangible guest experiences. Responsibilities include:
Required qualifications include a Bachelor's degree in Hospitality Management, Design, Marketing, Psychology, or a related discipline. Proven experience in hospitality, customer experience design, or service design is essential, with a portfolio showcasing relevant projects. Excellent communication, storytelling, and presentation skills are a must for this remote role. The ability to work independently and collaboratively across time zones is critical.
- Designing end-to-end guest journeys, mapping out all touchpoints and interactions.
- Developing creative concepts for new hospitality offerings and service enhancements.
- Creating detailed experience briefs, journey maps, and service blueprints.
- Collaborating with digital teams to design intuitive and engaging online booking and guest portal experiences.
- Working with on-site teams to train staff on new service standards and experience protocols.
- Conducting user research and gathering feedback to continuously improve guest experiences.
- Staying abreast of industry trends in hospitality, technology, and experience design.
- Developing compelling narratives and communication materials to articulate the desired guest experience.
- Ensuring all designed experiences align with brand standards and operational feasibility.
- Proposing innovative solutions to enhance guest satisfaction and loyalty.
Required qualifications include a Bachelor's degree in Hospitality Management, Design, Marketing, Psychology, or a related discipline. Proven experience in hospitality, customer experience design, or service design is essential, with a portfolio showcasing relevant projects. Excellent communication, storytelling, and presentation skills are a must for this remote role. The ability to work independently and collaboratively across time zones is critical.
This advertiser has chosen not to accept applicants from your region.
9