2 Services jobs in Bekasi

Consulting Manager/Managing Consultant, Advisors Client Services, Marketing

Tanah Abang, Jakarta Mastercard

Posted 6 days ago

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Job Description

**Our Purpose**
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Consulting Manager/Managing Consultant, Advisors Client Services, Marketing
All About Us
Mastercard Advisors, the professional services arm of Mastercard, provides payments-focused consulting services (including business strategy, proposition & operating model design, performance optimisation, marketing, information and risk management) to financial institutions and merchants worldwide.
With its unique payments expertise, deep understanding of customer needs and successful track record in addressing complex challenges throughout the payments lifecycle, Mastercard Advisors has established a strong track record of successfully addressing the challenges and opportunities of its clients
- Are you motivated by developing new consulting models, leading to insights into issues and developing recommendations that add real value to clients?
- Can you develop key hypotheses and construct logical storylines?
- Do you want to play a key role in driving a world beyond cash?
Your Responsibilities
- Obtain data from multiple sources, collate, analyse, and triangulate information to develop reliable fact bases
- Apply a range of quantitative and qualitative analytical techniques to rigorously identify client issues and synthesize analysis into clear, sound recommendations;
- Structure and prepare draft reports and steering committee presentations that require minimal editing
- Confidently deliver presentations to internal and external clients
- Plan, organize and structure own work and that of Analysts to manage time and effort effectively within project budget / profitability expectations
- Extract intellectual capital from engagement work and actively share tools, methods and best practices across projects
- Support Mastercard Advisors and local market account teams in client relationship management and business development effort
All About You
- Demonstrable consulting skills or equivalent business management experience and internal consulting experience in a major financial institution
- Bachelor's degree or equivalent qualification. Advanced degree or MBA preferred
- Professional level English language capability/ and local language
- Strong analytical, interpretive and problem solving skills, including the proven ability to interpret large amounts of data, some of it ambiguous, and translate it into concise rational output that includes recommendations based upon core findings.
- Strong presence & communication skills - both interpersonal & written
- Excellent client management & engagement management skills; collaborates well across multiple communication channels
- Proven team player with proven ability to work with all levels in a highly intellectual, collaborative, and fast paced environment
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
This advertiser has chosen not to accept applicants from your region.

Consultant, Advisors & Consulting Services, Marketing Services

Tanah Abang, Jakarta Mastercard

Posted 6 days ago

Job Viewed

Tap Again To Close

Job Description

**Our Purpose**
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Consultant, Advisors & Consulting Services, Marketing Services
Growth Marketing Specialist
Advisors & Consulting Services
Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution. Our Advisors & Consulting Services team combines traditional management consulting with Mastercard's rich data assets, proprietary platforms, and technologies to provide clients with powerful strategic insights and recommendations. Our teams work with a diverse global customer base across industries, from banking and payments to retail and restaurants.
The Advisors & Consulting Services group has five specializations: Strategy & Transformation, Performance Analytics, Business Experimentation, Marketing, and Program Management. Our Marketing consultants lead the strategy development and implementation of campaigns and engagements for clients. They use customer data to provide deep direct marketing expertise across channels, evaluating campaign results and adapting the approach to optimize marketing performance.
Positions for different specializations and levels are available in separate job postings. Please review our consulting specializations to learn more about all opportunities and apply for the position that is best suited to your background and experience: this role as the pivot in a thrilling marketing services transformation. It's about fully embracing and fueling change while seamlessly balancing traditional marketing endeavors. This profile thrives in a dynamic environment, contributing ideas, and actively steering this transformational journey.
Roles and Responsibilities
Client Impact
· Work on personalized engagement strategies: Contribute to develop tailored growth marketing engagements based on customer demographics and behavior to captivate new audiences
· Manage multi-channel media platforms: Oversee email campaigns, sponsored content, and advertisements across various media platforms, optimizing for visibility and lead generation
· Drive CRM & analytics for growth: Support to segment audiences for data-driven campaigns from various data sets, focusing on increased spending and customer reactivation while employing analytics for impactful decision-making
· Optimize market insights & user experience: Analyze feedback to refine the card application process, conduct surveys for feature enhancement, and refine UX/UI design to improve conversion rates
Team Collaboration & Culture
· Champion collaborative innovation: Partner with internal and external stakeholders for targeted marketing, integrating AI into strategies while fostering an environment of innovation within the team
· Receive mentorship from consulting leaders for professional growth and development
Basic Qualifications
· Undergraduate degree with Growth Marketing expertise and mindset, and work experience in driving omni-channel user acquisition and engagement
· Problem solving and user centric mentality, bringing creative solutions to complex challenges
· Capability in data analysis, translating raw data into actionable insights
· Client Management: interest in supporting client facing work and leading digital marketing solutions
· Project Execution: Ability to plan and execute marketing strategies and campaigns across key marketing channels to drive impactful outcomes
· Collaboration: Thrive in a matrix organization structure, manage internal and external stakeholders effectively
· Communication: Excellent communication and presentation skills, capable of influencing colleagues and clients on the value of digital marketing projects. Articulate storyteller, translating complex insights into compelling narratives that resonate with audiences
· Ability to communicate effectively in English and the local office language (if applicable)
· Eligibility to work in the country where you are applying, as well as apply for travel visas as required by travel need
Preferred Qualifications
· Prior experience in UX/UI optimization is desirable. Certification is a plus
· Market savvy, understanding emerging trends and using market opportunities
· Innovation: Show the ability to ideate, manage, and roll out complex and competitive digital marketing initiatives. Think future-forward with a continuous focus on optimization and innovation
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
This advertiser has chosen not to accept applicants from your region.
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