44 Hospitality jobs in Bandar Lampung
Hospitality Operations Supervisor
35111 Bandar Lampung, Lampung
IDR8500000 month
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Posted 1 day ago
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Job Description
Our client is seeking a motivated and detail-oriented Hospitality Operations Supervisor to join their team in Bandar Lampung, Lampung, ID . This role is critical in ensuring the smooth and efficient day-to-day operations of their hospitality establishment, focusing on guest satisfaction and service excellence. The ideal candidate will have a strong background in hospitality management, excellent leadership skills, and a passion for delivering outstanding guest experiences. You will be responsible for overseeing front-of-house and back-of-house operations, managing staff, and maintaining high standards of service quality and operational efficiency. This position requires adaptability, strong problem-solving abilities, and a commitment to teamwork.
Key responsibilities include:
Qualifications:
This is an exciting opportunity to contribute to the success of a growing hospitality business. Our client offers a competitive salary, opportunities for career advancement, and a positive work environment. If you are passionate about hospitality and eager to lead a team, we invite you to apply.
Key responsibilities include:
- Supervising daily operations, including guest services, food and beverage, and housekeeping.
- Training, mentoring, and managing a team of hospitality staff.
- Ensuring all guests receive a high level of service and a positive experience.
- Monitoring operational standards and implementing improvements as needed.
- Handling guest complaints and resolving issues promptly and effectively.
- Managing staff schedules and ensuring adequate coverage.
- Maintaining cleanliness and orderliness of the establishment.
- Assisting with inventory management and stock control.
- Ensuring compliance with all health, safety, and hygiene regulations.
- Collaborating with management to achieve operational and financial goals.
Qualifications:
- High school diploma or equivalent; Bachelor's degree in Hospitality Management or a related field is preferred.
- Minimum of 3 years of experience in the hospitality industry, with at least 1 year in a supervisory role.
- Proven experience in guest relations and service management.
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- Knowledge of hospitality operations, including front desk, F&B, and housekeeping.
- Problem-solving and decision-making capabilities.
- Ability to remain calm and professional in high-pressure situations.
- A passion for providing exceptional guest service.
This is an exciting opportunity to contribute to the success of a growing hospitality business. Our client offers a competitive salary, opportunities for career advancement, and a positive work environment. If you are passionate about hospitality and eager to lead a team, we invite you to apply.
This advertiser has chosen not to accept applicants from your region.
0
Remote Hospitality Operations Specialist
35141 Bandar Lampung, Lampung
IDR11000000 month
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Posted 1 day ago
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Job Description
Our client is seeking a proactive and detail-oriented Hospitality Operations Specialist to join their remote team. This role is vital for optimizing the operational efficiency and guest experience across various hospitality venues. You will be responsible for analyzing operational data, identifying areas for improvement, and developing strategies to enhance service quality, streamline processes, and manage costs. Your duties will include developing and implementing standard operating procedures (SOPs), conducting performance reviews of operational departments, and ensuring compliance with industry best practices and health & safety regulations. You will also play a key role in guest feedback analysis, identifying trends, and proposing solutions to enhance guest satisfaction. Collaboration with on-site management teams, vendors, and stakeholders to ensure seamless operations will be a core aspect of this position. The ideal candidate possesses a strong understanding of the hospitality industry, excellent analytical and problem-solving skills, and a passion for delivering exceptional guest experiences. Proficiency in hospitality management software and data analysis tools is essential. As this is a fully remote role, you must be highly organized, self-motivated, and possess excellent communication skills to effectively collaborate with distributed teams.
Key Responsibilities:
Key Responsibilities:
- Analyze operational data to identify trends and areas for improvement.
- Develop and refine Standard Operating Procedures (SOPs) for hospitality operations.
- Monitor and evaluate the performance of various hotel departments.
- Implement strategies to enhance guest satisfaction and service quality.
- Ensure compliance with health, safety, and sanitation regulations.
- Manage relationships with vendors and suppliers.
- Conduct remote assessments of operational efficiency and provide recommendations.
- Assist in budget planning and cost control measures.
- Prepare operational reports and presentations for management.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 4 years of experience in hospitality operations management or a related role.
- Strong understanding of hotel operations, including front desk, housekeeping, F&B, and maintenance.
- Proficiency in hospitality management software (PMS, POS).
- Excellent analytical, problem-solving, and decision-making skills.
- Strong knowledge of customer service principles and best practices.
- Exceptional communication and interpersonal skills for remote collaboration.
- Ability to work independently and manage time effectively in a remote setting.
- Relevant certifications in hospitality management are a plus.
This advertiser has chosen not to accept applicants from your region.
1
Senior Hospitality Operations Manager
35111 Bandar Lampung, Lampung
IDR14000000 month
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Posted 1 day ago
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Job Description
Our client, a prominent player in the hospitality sector, is seeking a dynamic and experienced Senior Hospitality Operations Manager to oversee and enhance guest experiences and operational efficiency. This role is crucial for managing day-to-day operations, ensuring high standards of service, and driving revenue growth within our establishments. You will be responsible for leading and motivating diverse teams across various departments, including F&B, front desk, and housekeeping. The ideal candidate possesses a deep understanding of hospitality management, excellent leadership skills, and a passion for delivering exceptional customer service. This hybrid role offers a balance between on-site management and strategic planning from a remote location.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Oversee all operational aspects of the hospitality establishments, ensuring smooth daily functioning.
- Develop and implement strategies to improve guest satisfaction and loyalty.
- Manage and train departmental staff, fostering a positive and productive work environment.
- Control operational costs, manage budgets, and optimize resource allocation.
- Ensure compliance with all health, safety, and hygiene standards.
- Monitor service quality and implement service recovery procedures when necessary.
- Collaborate with sales and marketing teams to drive business and increase occupancy/reservations.
- Manage supplier relationships and inventory for F&B and other operational needs.
- Analyze performance metrics and prepare reports for senior management.
- Identify opportunities for service innovation and operational improvements.
- Contribute to strategic planning for future growth and development.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field; Master's degree is a plus.
- Minimum of 5 years of progressive experience in hospitality management.
- Proven track record in operations management within hotels, resorts, or similar establishments.
- Strong leadership, communication, and interpersonal skills.
- In-depth knowledge of hotel operations, including F&B, front office, and housekeeping management.
- Experience with property management systems (PMS) and other hospitality software.
- Financial acumen and experience with budgeting and cost control.
- Ability to work flexible hours, including nights, weekends, and holidays.
- Problem-solving skills and the ability to handle challenging situations calmly and effectively.
- Passion for customer service and delivering memorable guest experiences.
This advertiser has chosen not to accept applicants from your region.
2
Remote Hospitality Operations Manager
35111 Bandar Lampung, Lampung
IDR16 month
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Posted 1 day ago
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Job Description
Our client is seeking a highly experienced and dynamic Remote Hospitality Operations Manager to oversee and optimize operations for their properties. This fully remote position requires a strategic thinker with a deep understanding of the hospitality and tourism industry, focusing on driving efficiency, enhancing guest experiences, and ensuring profitability. The ideal candidate will possess exceptional leadership, organizational, and problem-solving skills. You will be responsible for developing and implementing operational strategies, managing budgets, overseeing staff performance (virtually), and ensuring adherence to quality standards and service excellence across all managed locations. Your expertise will be vital in identifying areas for improvement, implementing best practices, and leveraging technology to streamline operations. Collaboration with on-site teams, vendors, and stakeholders in a virtual environment is paramount. We are looking for a self-motivated individual with outstanding communication skills, a keen eye for detail, and the ability to manage complex projects from a distance. This role offers the flexibility to work from anywhere, contributing to the success of a leading hospitality group. You will play a key role in enhancing operational workflows, managing resources effectively, and ensuring guest satisfaction remains paramount. Your contribution will directly impact the reputation and financial performance of our client's hospitality ventures. This is an exceptional opportunity to lead and innovate within the hospitality sector from a remote setting.
Responsibilities:
Responsibilities:
- Develop and implement comprehensive operational strategies for hospitality properties.
- Oversee day-to-day operations, ensuring high standards of service and efficiency.
- Manage operational budgets, controlling costs and optimizing revenue.
- Develop and manage performance metrics for operational teams.
- Ensure compliance with health, safety, and regulatory standards.
- Implement quality assurance programs to enhance guest satisfaction.
- Collaborate with department heads to coordinate activities and resolve issues.
- Identify opportunities for operational improvements and cost savings.
- Manage relationships with suppliers and vendors.
- Stay updated on industry trends and best practices in hospitality management.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 7 years of experience in hospitality operations management, with a strong understanding of the tourism sector.
- Proven track record of successfully managing hotel or resort operations.
- Excellent leadership, communication, and interpersonal skills.
- Strong financial acumen and budget management experience.
- Proficiency in property management systems (PMS) and other hospitality software.
- Demonstrated ability to problem-solve and make effective decisions remotely.
- Highly organized with excellent time management skills.
- Ability to work independently and manage multiple projects in a virtual environment.
- Passion for guest service and operational excellence.
This advertiser has chosen not to accept applicants from your region.
3
Event Manager - Hospitality Sector
35117 Bandar Lampung, Lampung
IDR10000000 event
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Posted 1 day ago
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Job Description
Our client is seeking an experienced and creative Event Manager to plan and execute exceptional events within the hospitality sector, based in **Bandar Lampung, Lampung, ID**. This role requires on-site management for the duration of events, though planning can involve remote collaboration. You will be responsible for the entire event lifecycle, from conception and budgeting to execution and post-event analysis. Key duties include identifying event objectives, developing creative concepts, sourcing venues, negotiating with vendors (caterers, decorators, AV technicians), and managing event logistics. You will also oversee event promotion, attendee registration, and on-site management to ensure a seamless experience. The ideal candidate possesses strong organizational, project management, and interpersonal skills, with a proven track record of successfully managing diverse events, from corporate functions to large-scale public gatherings. A passion for hospitality and creating memorable guest experiences is crucial. You will need to be adept at handling multiple tasks, managing budgets effectively, and working under pressure to meet deadlines. This role offers a dynamic and rewarding experience, contributing directly to the success of hospitality ventures. We are looking for an individual with excellent attention to detail, creativity, and a proactive approach to problem-solving. Your ability to coordinate effectively with various stakeholders, including clients, suppliers, and internal teams, will be vital. Join us to bring impactful events to life and enhance our client's reputation in the hospitality industry.
Key Responsibilities:
Key Responsibilities:
- Plan, organize, and execute various types of events (conferences, banquets, product launches, etc.).
- Develop event budgets and ensure adherence to financial targets.
- Source and manage relationships with vendors, suppliers, and venues.
- Create event proposals and presentations for clients.
- Oversee event logistics, including AV, catering, decor, and staffing.
- Develop event timelines and manage project schedules.
- Market events and manage registration processes.
- Provide on-site management and troubleshoot any issues that arise during events.
- Conduct post-event evaluations and financial reconciliation.
- Ensure all events comply with safety regulations and licensing requirements.
This advertiser has chosen not to accept applicants from your region.
4
Senior Hospitality Operations Manager
34351 Bandar Lampung, Lampung
IDR15000000 month
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Posted 1 day ago
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Job Description
Our client is seeking a highly experienced and dynamic Senior Hospitality Operations Manager to oversee and elevate the guest experience at their premier establishment located in **Bandar Lampung, Lampung, ID**. This pivotal role demands a strategic leader with a proven track record in managing diverse hospitality functions, including front desk operations, food and beverage services, housekeeping, and event management. You will be responsible for developing and implementing operational strategies to optimize efficiency, enhance guest satisfaction, and drive revenue growth. Key responsibilities include setting high standards for service quality, managing staff performance through effective training and motivation, controlling operational costs, and ensuring compliance with health, safety, and sanitation regulations. The ideal candidate will possess strong financial acumen, with the ability to manage budgets, forecast expenses, and analyze financial performance. A critical aspect of this role involves fostering a positive and collaborative work environment, empowering the team to deliver exceptional service consistently. You will also be involved in marketing initiatives and strategic partnerships to attract and retain guests. This is a fantastic opportunity for a motivated professional to make a significant impact on a growing hospitality brand. Requires excellent communication and interpersonal skills, a passion for service excellence, and the ability to thrive in a fast-paced environment. A Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred. Minimum of 5 years of progressive experience in hospitality management is essential.
This advertiser has chosen not to accept applicants from your region.
5
Remote Hospitality Operations Manager
35111 Bandar Lampung, Lampung
IDR11000000 month
WhatJobs
Posted 1 day ago
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Job Description
Our client is seeking a dynamic and experienced Remote Hospitality Operations Manager to oversee and optimize various aspects of their hospitality services and guest experiences. This position is fully remote, offering the flexibility to manage operations and drive excellence in service delivery from anywhere. The ideal candidate will possess a deep understanding of the hospitality industry, strong leadership capabilities, and exceptional skills in operational management, customer service, and team coordination. You will be responsible for ensuring seamless operations, maintaining high standards of service quality, and implementing strategies to enhance guest satisfaction and operational efficiency.
Responsibilities:
Responsibilities:
- Oversee daily operations of hospitality services, ensuring smooth and efficient delivery of guest experiences.
- Develop and implement operational policies and procedures to maintain high standards of service quality.
- Manage and motivate a remote team of hospitality staff, providing guidance, training, and performance feedback.
- Monitor guest feedback and implement strategies to address concerns and improve satisfaction.
- Coordinate with various departments, such as marketing, sales, and guest relations, to ensure cohesive operations.
- Manage vendor relationships and procurement of supplies and services.
- Develop and manage departmental budgets, ensuring cost-effectiveness and profitability.
- Implement and maintain health, safety, and sanitation standards.
- Utilize technology and operational systems to streamline processes and enhance efficiency.
- Analyze operational data to identify areas for improvement and implement corrective actions.
- Stay informed about industry trends and best practices in hospitality management.
- Contribute to strategic planning and business development initiatives.
- Ensure compliance with all relevant regulations and licensing requirements.
- Conduct virtual team meetings and performance reviews.
- Proven experience in hospitality management, operations, or a related role.
- Strong understanding of the hospitality industry, including various service models and guest relations.
- Demonstrated leadership and team management skills, with the ability to inspire and guide remote teams.
- Excellent communication, interpersonal, and problem-solving abilities.
- Proficiency in hospitality management software and operational tools.
- Ability to manage budgets and control costs effectively.
- Strong customer service orientation with a commitment to exceeding guest expectations.
- Experience in developing and implementing operational strategies.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred.
- Knowledge of food and beverage operations, event management, or accommodation services is beneficial.
This advertiser has chosen not to accept applicants from your region.
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6
Remote Hospitality Operations Manager
34111 Bandar Lampung, Lampung
IDR100000000 Annually
WhatJobs
Posted 1 day ago
Job Viewed
Job Description
Join our dynamic team as a Remote Hospitality Operations Manager, contributing to the excellence of the hospitality sector from your home base. This position is critical for overseeing and optimizing operational efficiency across various hospitality ventures. You will be responsible for developing and implementing strategies that enhance guest experiences, streamline service delivery, and manage resources effectively. The ideal candidate possesses a deep understanding of the hospitality industry, exceptional leadership qualities, and a proven ability to drive operational improvements in a distributed work environment.
Key Responsibilities:
Key Responsibilities:
- Oversee daily operations of hospitality establishments, ensuring high standards of service and customer satisfaction.
- Develop and implement operational policies and procedures to enhance efficiency and profitability.
- Manage budgets, control costs, and identify opportunities for revenue enhancement.
- Lead and motivate remote teams, fostering a positive and productive work culture.
- Conduct regular performance reviews and provide constructive feedback to staff.
- Ensure compliance with health, safety, and hygiene regulations.
- Monitor guest feedback and implement strategies to address concerns and improve experiences.
- Manage inventory, procurement, and vendor relationships.
- Collaborate with marketing and sales teams to develop promotional strategies.
- Analyze operational data to identify trends, areas for improvement, and implement corrective actions.
- Stay updated on industry best practices and emerging trends in hospitality management.
- Develop training programs for staff to enhance service quality and operational skills.
- Ensure the smooth coordination of events and special functions.
- Utilize technology and software to manage operations efficiently.
- Report on operational performance to senior management.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Extensive experience in hospitality operations management, with a strong understanding of different hospitality segments.
- Proven leadership skills and experience managing diverse teams, preferably in a remote setting.
- Excellent organizational, problem-solving, and decision-making abilities.
- Strong financial acumen and budget management skills.
- Proficiency in hospitality management software and MS Office Suite.
- Exceptional communication and interpersonal skills.
- Ability to work independently and manage multiple priorities effectively.
- A passion for delivering outstanding guest experiences.
- Knowledge of current trends and innovations in the hospitality industry.
This advertiser has chosen not to accept applicants from your region.
7
Operations Manager - Hospitality & Events
34111 Bandar Lampung, Lampung
IDR18000000 Annually
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Posted 1 day ago
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Job Description
Our client is seeking a seasoned and detail-oriented Operations Manager to oversee their burgeoning hospitality and events division in Bandar Lampung, Lampung, ID . This role requires a proactive leader with extensive experience in managing daily operations, optimizing efficiency, and ensuring exceptional client experiences. You will be responsible for leading a diverse team, managing budgets, and implementing operational strategies that align with the company's growth objectives. Key responsibilities include overseeing event logistics, managing vendor relationships, ensuring compliance with health and safety regulations, and driving service quality improvements. You will also be involved in staffing, training, and performance management of operational teams. The ideal candidate will have a strong background in hospitality management, event planning, or a similar operational leadership role. Excellent organizational skills, a keen eye for detail, and strong problem-solving abilities are essential. You must be adept at managing multiple priorities, making sound decisions under pressure, and fostering a positive and productive work environment. This is an excellent opportunity to take on a leadership role within a growing company and make a significant impact on its operational success.
Key Responsibilities:
Key Responsibilities:
- Manage day-to-day operations of the hospitality and events department.
- Oversee event planning, execution, and post-event analysis.
- Manage vendor contracts, negotiations, and relationships to ensure quality and cost-effectiveness.
- Ensure adherence to all health, safety, and sanitation regulations.
- Develop and implement operational procedures to improve efficiency and service quality.
- Manage operational budgets, including forecasting and cost control.
- Lead, train, and motivate operational staff to achieve high performance.
- Address and resolve customer complaints and operational issues promptly.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- 5+ years of experience in operations management, preferably in the hospitality or events industry.
- Proven experience in managing budgets, staff, and vendor relationships.
- Strong understanding of event logistics and operational planning.
- Excellent leadership, communication, and interpersonal skills.
- Ability to work flexible hours, including evenings and weekends, as required.
- Strong problem-solving and decision-making capabilities.
This advertiser has chosen not to accept applicants from your region.
8
Senior Hospitality Operations Manager
35111 Bandar Lampung, Lampung
IDR11000000 Annually
WhatJobs
Posted 1 day ago
Job Viewed
Job Description
We are seeking a dynamic and experienced Senior Hospitality Operations Manager to oversee the strategic direction and day-to-day operations of our esteemed establishment. This role requires a seasoned professional with a comprehensive understanding of the hospitality industry, encompassing hotel management, food and beverage operations, guest services, and event planning. You will be responsible for ensuring exceptional guest experiences, optimizing operational efficiency, managing staff performance, and driving revenue growth. The ideal candidate will have a proven track record in leadership within the hospitality sector, with a strong emphasis on financial management, cost control, and service quality. Your responsibilities will include developing and implementing operational policies and procedures, managing departmental budgets, overseeing staff recruitment and training, and ensuring compliance with all health, safety, and licensing regulations. You will work closely with department heads to foster a collaborative and high-performing team environment. This position demands excellent customer service skills, strong problem-solving abilities, and a keen eye for detail. We are looking for a results-oriented individual who can maintain high standards of excellence and adapt to the evolving demands of the hospitality market. This is an outstanding opportunity to lead a dedicated team and contribute significantly to the success of our hospitality business.
Responsibilities:
Responsibilities:
- Oversee all aspects of hospitality operations, including front desk, housekeeping, F&B, and events.
- Develop and implement strategies to enhance guest satisfaction and loyalty.
- Manage departmental budgets, control costs, and maximize revenue.
- Recruit, train, and manage a high-performing team of hospitality professionals.
- Ensure compliance with health, safety, and hygiene standards.
- Monitor and analyze operational performance, identifying areas for improvement.
- Maintain positive relationships with guests, vendors, and stakeholders.
- Implement marketing initiatives to drive business and occupancy rates.
- Handle guest complaints and resolve issues efficiently.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum 7 years of experience in hospitality management and operations.
- Proven experience in hotel management or a similar hospitality role.
- Strong knowledge of F&B operations, event management, and guest services.
- Excellent financial acumen and P&L management skills.
- Exceptional leadership, communication, and problem-solving abilities.
- Proficiency in hotel management software (PMS) and POS systems.
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