11 IT Support jobs in Indonesia

Job Title: Desk Side Support Engineer Location: Cikarang, Bekasi, West Java, Indonesia Start Date: February 1, 2024 Target Onboarding Date: October 1, 2024

Are you passionate about IT support and looking for an opportunity to work in a dynamic, fast-paced environment with a leading global brand? We are seeking two Desk Side Support Engineers to join our team at a prestigious multinational toy and entertainment company, known for shaping childhood experiences worldwide.

What You Will Do: Provide local and remote desktop support for hardware, software, and application issues.Troubleshoot and resolve problems with computers, laptops, printers, and mobile devices.Collaborate with third-party vendors to resolve complex audio-visual (AV) challenges.Support Windows (7-10) operating systems, Microsoft Office, and other authorized applications.Perform preventive maintenance and remedial repairs on various devices.Assist users with network connectivity issues and ensure high-quality IT service.Be flexible and adaptable, able to handle project-based tasks in a collaborative environment.Requirements What We Are Looking For: 3-4 years of experience in desktop support or a related role.Bachelor's Degree in Computer Science or Engineering (BE/B-TECH) or equivalent experience.Certifications such as CompTIA A+ , Microsoft Certified Professional (MCP) are highly preferred.Solid understanding of Windows OS , Active Directory , MS Office 365 , and mobile device management (iOS, Android).Strong troubleshooting and problem-solving skills with the ability to prioritize and meet deadlines.Excellent communication and customer service skills.Willingness to occasionally work off-hours or weekends when needed. Why Join Us? Work in an exciting and innovative environment with a well-known global brand.Be part of a team that values collaboration, flexibility, and continuous learning.

Ready to take the next step in your IT career? Apply now and become part of a company that is making a global impact!

**Make an impact with NTT DATA**
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
**Your day at NTT DATA**
The Senior Sales Support Administrator ha relevant demonstrated experience and typically operates in larger operational environments where there is enough work for more than one / two sales administration roles.
This role acts as a key support function to the sales team and assists members of the sales force by performing components of sales order related administration, for example, quote to cash process.
**Key responsibilities:**
+ Contributes to operational sales effectiveness by establishing relationships with vendors and coordinating everyday interactions, queries and general information sharing with them.
+ Provides support with quotes for clients either from direct requests or on behalf of the sales team.
+ Influences the price and margin, by suggesting different products dependent on lead times, promotions, alternative suppliers and programs.
+ May be required to administer aspects of the purchase order process by generating, distributing and administrating purchase orders.
+ Checks the quotes against raised order to ensure that what has been ordered has been quoted and that the correct terms and conditions have been applied.
+ Coordinates obtaining information on the most current vendor pricing conjunction with commercial colleagues and ensure access to vendor pricing.
+ Administers general sales related documentation through receiving, labelling, sorting, filing and distributing as is required.
+ Captures data and maintains systems as is required by the sales process and sales team.
+ Provides administrative support to the sales force when it is required.
+ Uses the systems and data to produce reports when necessary.
+ Uses judgement to identify and recommend improvements to sales administration processes.
**To thrive in this role, you need to have:**
+ Detail oriented and highly organized.
+ Ability to work in a high paced environment.
+ Relevant analytical skills.
+ Good communication skills both verbal and written.
+ Must be service oriented and have a positive attitude to work.
+ Senior level knowledge and understanding of sales processes, tools and methodologies would be advantageous.
+ Able to work in a team and independently, applying a proactive approach to work processes.
+ Displays an ability to use judgement to make decisions about work process and apply improvements.
**Academic qualifications and certifications:**
+ High / Secondary School diploma or equivalent qualification.
**Required experience:**
+ Relevant demonstrated experience with quoting tools would be an advantage.
+ Relevant demonstrated administration experience, particularly quote to cash processes.
**Workplace type** **:**
Hybrid Working
**About NTT DATA**
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

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Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

IHG® is one of the world's leading hotel companies, with a promise to provide True Hospitality for Good. Making everyone feel welcome and cared for, recognized and respected, whoever and wherever they are in the world. Join us and not only can you benefit from the world of variety and opportunity that comes with working for a global organization, but you can also look forward to being part of a company that will appreciate you for being you. We give you room to be yourself.
Do you see yourself as Director of Finance and Business Support at Regent Bali Canggu?
Regent is the epitome of modern luxury for the world's most discerning travelers. Pushing the boundaries of refined living since 1971, Regent colleagues have set out once more to reimagine uplifting experiences that balance serenity and stimulation to heighten the senses. We're seeking passionate leader who is a pre-opening leader and can combine informality and fun with professionalism and sophistication, leaders with an inclusive spirit who embrace individuality and inject positivity into their work environments.
Our colleagues are fundamental to delivering the memorable experiences, and we are committed to creating a culture as diverse as the distinct hotels in our portfolio. If you understand the luxury levers that will help, bring to life a unique guest experience then we would love to hear from you.
**Your day to day**
**Financial Return**
+ Assist and provide financial guidance in the formulation and implementation of Strategic Plan, Budget and KPO's (Goals Program).
+ Ensure an up-to-date cash flow projection is maintained and maximizes the cash flow performance of the hotel through controls on inventory, credit and collection, disbursements, deposits, and remittances.
+ Ensure excess cash is managed to maximize earning potential.
+ Prepare outlooks for forthcoming months and forecasts for the remainder of the year.
+ Prepare monthly position of actual results against budget, analyse results and recommend to Executive Committee measures required to meet budget.
+ Prepare consolidated quarterly position assessments for the General Manager.
+ Distribute outlook and forecast information as an up-to-date management tool for operating departments.
+ Implement and review financial controls and policies.
+ Communicate with Owners.
+ Analyse financial and management reports.
+ Design internal reporting systems required by the department and hotel.
+ Evaluate existing internal control measures that apply to accounting procedures and computer systems as per IHG Policies and Procedures.
+ Employ adequate internal control procedures to ensure correct authorization for payment procedures.
+ Manage internal and external audits when they occur.
+ Provide administrative support to Management with reference to policy enforcement, business advice, and operational assistance.
+ Identify training needs, develops formal training plans, and conducts training sessions for accounting and operational staff in coordination with other departments.
+ Identify staff with potential for promotion and/or transfer within the Finance operation.
+ Obtain appropriate legal counsel regarding the business practices of the hotel and maintain an awareness of local laws, rules, and regulations.
+ Provide safekeeping, including proper storage and access for all contracts, leases, and other financial records.
+ Follow up on all capital expenditures to ensure compliance with original justification and approval.
+ Participate in locally recognized professional and industry organizations.
+ Recommend and maintain an appropriate list of delegation of authority for hotel management.
+ Conduct monthly inspections and test to ensure all departments are complying with required procedures.
+ Perform those duties required by the controls checklist issued by IHG Regional Director of Operations Finance / Area V.P. Finance.
+ Review prices and recommend pricing strategy to the General Manager.
+ Implement and maintain acceptable accounting practices and procedures as required by InterContinental Hotels Group Policy, generally accepted accounting practices, and as affected by local conditions.
+ Select and monitor the Local Banking arrangements made for the operation of the Hotel in conjunction with the Hotel Owners (Managed Hotels).
+ Review of operating equipment stores to avoid unnecessary/excessive purchases and to eliminate (or at least be aware) obsolete slow-moving items.
+ Ensure all balance sheet accounts are reconciled on monthly basis, review and approve those reconciliations.
+ Ensure payments are made to IHG (All Fees and billings) as fast as possible.
**Guest Experience**
+ Build and maintain positive relationship with all internal customer and guests in order to exceed their needs.
+ Take action to address these needs in order to exceed their expectation.
+ Create a positive hotel image in every interaction with internal and external customer.
+ Adhere to hotel brand standards.
+ Maintain a high level of product and service knowledge in order to explain and sell service and facilities to guests.
+ Assists guests and escort them to location within the hotel at their request.
+ Maintain knowledge of special programs and events in the hotel in order to recognize and respond to guests needs.
+ Maintain current hotel information to be able to provide information to guests.
+ Implements Procedure which enhance the guest experience.
+ Build and maintain positive relationships with all internal customers and guests in order to exceed their needs.
**Responsible Business**
+ Strict implementation of the Control Self-Assessment (CSA) and achieve 100% score in CSA Audit of All category.
+ Demonstrate an interest in and an understanding of issues relevant to your department and hotel and keep your knowledge up to date, including legislative information.
+ Adheres to Intercontinental Hotels Group Corporate Code of Conduct, Employee Handbook and Hotel policies.
+ Demonstrates an understanding of competitions major strength and weakness.
+ Establishes and interprets key performance indicator to manage the business, consistently takes into accounts financial implications of business decision and recommendations.
+ Has a broad knowledge of how the business is run, focuses on the major factor necessary to ensure that the business is successful and profitable.
+ In implementing acceptable accounting practices and procedures in compliance with IHG policies and procedures, government regulation and generally accepted accounting practices and as affected by local conditions.
+ Maintain documents for audits of hotel account in compliance with IHG policies and procedures.
+ Perform other duties as assigned.
**Accountabilities**
This job is a first in command in Finance & Business Support Department in a full service, luxury, or resort hotel.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

**Make an impact with NTT DATA**
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
**Additional Career Level Description:**
**Knowledge and application:**
+ Applies learned techniques, as well as company policies and procedures to resolve a variety of issues.
**Problem solving:**
+ Works on problems of moderate scope, often varied and nonroutine where analysis requires a review of a variety of factors.
+ Focuses on providing standard professional advice and creating initial analysis for review.
**Interaction:**
+ Builds productive internal/external working relationships to resolve mutual problems by collaborating on procedures or transactions.
**Impact:**
+ Work mainly impacts short term team performance and occasionally medium-term goals.
+ Supports the achievement of goals through own personal effort, assessing own progress.
**Accountability:**
+ Exercises some of own judgement and is responsible for meeting own targets, normally receiving little instruction on day-to-day work, general instructions on new assignments.
+ Manages own impact on cost and profitability.
**Workplace type** **:**
Hybrid Working
**About NTT DATA**
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.