405 General Manager jobs in Indonesia

Responsibilities

• Oversee all aspects of hotel operations, including financial performance, guest satisfaction, and team development.
• Lead marketing, sales, and revenue strategies to achieve business targets.
• Ensure property standards, safety, and regulatory compliance are met consistently.
• Maintain excellent guest relations, handle feedback proactively, and elevate service quality.
• Manage staff recruitment, training, and performance with a strong focus on leadership development.

Qualifications

• Minimum 10 years of experience as a General Manager, preferably in luxury/resort hotels within international hotel chains.
• Strong commercial acumen and business strategy execution skills.
• Excellent interpersonal, problem-solving, and decision-making abilities.
• Bachelor's or Master's degree graduate in Hospitality or related fields.

Additional Remarks

• Candidates may also be approached for our properties in Bali, Batam, and other key locations across Indonesia.
• Both Indonesian and non-Indonesian citizens are welcome to apply.

APAKAH ANDA SEORANG GENERAL MANAGER YANG BERPENGALAMAN DI PERUSAHAAN MAKANAN?

DETAIL TELITI JUJUR DAN BERTANGGUNGJAWAB?

Jadilah Telenta terbaik untuk mengisi posisi sebagai

GENERAL MANAGER

di PT. INDO MAKMUR FOODS, hanya jika anda :

• Menyusun rencana bisnis jangka pendek dan panjang sesuai target pertumbuhan perusahaan.
• Merumuskan kebijakan operasional pabrik (produksi, quality assurance, supply chain, dll).
• Menganalisis tren industri makanan, peluang pasar, serta regulasi pemerintah.

• Mengawasi kegiatan produksi agar berjalan sesuai target kapasitas, efisiensi, dan standar mutu.
• Memastikan kepatuhan terhadap standar keamanan pangan (HACCP, GMP, ISO 22000, BPOM, Halal, dll).
• Mengawasi perawatan mesin, fasilitas produksi, dan penerapan sistem lean manufacturing.
• Mengendalikan inventori bahan baku, kemasan, dan produk jadi untuk menghindari kelebihan/kehilangan.

• Menjamin produk sesuai standar mutu internal dan regulasi eksternal.
• Memastikan implementasi food safety management system dan audit internal/eksternal berjalan baik.
• Menangani isu terkait kualitas produk, keluhan konsumen, dan corrective action.

• Menetapkan anggaran tahunan dan memastikan realisasi sesuai target.
• Mengendalikan biaya produksi, logistik, dan overhead untuk meningkatkan profitabilitas.
• Memantau laporan keuangan dan menganalisis tren kinerja bisnis.

• Mengawasi pengadaan bahan baku dengan memastikan kualitas, harga, dan kontinuitas pasokan.
• Menjaga efisiensi proses logistik, pergudangan, dan distribusi produk ke pelanggan.
• Membangun hubungan dengan supplier strategis dan distributor.

• Memimpin, melatih, dan memotivasi tim manajemen dan seluruh karyawan.
• Mengawasi rekrutmen, penilaian kinerja, dan pengembangan kompetensi SDM.
• Menjaga budaya kerja berbasis disiplin, keselamatan kerja (K3), dan produktivitas.

• Mengidentifikasi peluang inovasi produk baru sesuai tren pasar makanan.
• Menjaga hubungan dengan regulator (BPOM, MUI, Dinas Kesehatan, Kemenaker).
• Membangun relasi dengan pelanggan besar (retail chain, HORECA, distributor).

• Menyusun laporan operasional & keuangan rutin (mingguan, bulanan, tahunan).
• Mengevaluasi pencapaian KPI di seluruh divisi (produksi, kualitas, supply chain, SDM, keuangan).
• Memberikan rekomendasi strategis kepada direksi/CEO.

• Pendidikan minimal S1 (Teknik Industri, Teknologi Pangan, Manajemen, atau bidang terkait), S2 lebih disukai.
• Pengalaman minimal 8–10 tahun di bidang manufaktur makanan, dengan 5 tahun di posisi manajerial senior.
• Memahami proses produksi makanan, standar keamanan pangan (HACCP, GMP, ISO 22000, Halal), serta K3.
• Berpengalaman dalam operational excellence, lean manufacturing, dan continuous improvement.
• Memiliki keterampilan kepemimpinan, komunikasi, analisis bisnis, dan pengambilan keputusan strategis.

• Leadership & People Management – Memimpin tim besar dengan efektif.
• Food Safety & Quality Management – Menguasai regulasi pangan nasional & internasional.
• Strategic Planning & Execution – Mampu menyusun strategi dan mengeksekusinya dengan disiplin.
• Financial Acumen – Mampu mengelola budget, biaya produksi, dan profitabilitas.
• Problem Solving & Decision Making – Cepat dan tepat dalam menyelesaikan isu produksi/operasional.
• Communication & Negotiation – Mampu bernegosiasi dengan supplier, distributor, dan regulator.

About PT INDO MAKMUR FOODS :

PT INDO MAKMUR FOODS adalah sebuah perusahaan manufaktur makanan yang  memproduksi berbagai produk olahan pangan berkualitas tinggi. Didirikan pada tahun 1990, perusahaan ini telah berkembang menjadi salah satu pemain utama di industri makanan di Indonesia. Dengan fokus pada inovasi, kualitas dan kepuasan pelanggan, PT INDO MAKMUR FOODS berkomitmen untuk terus memperluas jangkauan bisnisnya dan menjadi pilihan utama bagi konsumen.

Bergabunglah bersama kami dan jadilah bagian dari SUPER TEAM yang dinamis dan berorientasi pada hasil.

Kriteria & Spesifikasi – General Manager (Retail Gadget / Telco)Kualifikasi Utama:

• Laki-laki, usia maksimal 45 tahun
• Pendidikan minimal S1, diutamakan jurusan Manajemen, Bisnis, atau Marketing
• Pengalaman minimal 5 tahun sebagai General Manager / Head of Retail / Area Manager di industri telco, gadget, atau retail elektronik
• Memiliki pengalaman nyata dalam mengelola operasional banyak cabang (multi-store management)
• Terbiasa mengatur tim besar (>100 orang) dan memastikan pencapaian target penjualan
• Memahami strategi retail modern termasuk omnichannel (online to offline)

Kemampuan & Keahlian:

• Leadership kuat, mampu memotivasi dan mengembangkan tim
• Analitis dan data-driven: mampu membaca laporan penjualan, profit margin, serta KPI toko
• Penguasaan konsep merchandising, layout toko, dan customer experience
• Mahir dalam strategi ekspansi toko, efisiensi operasional, dan kontrol biaya
• Mampu bernegosiasi dengan vendor, partner, dan pihak eksternal
• Komunikatif, tegas, dan berorientasi pada hasil
• Mampu bekerja di bawah tekanan dengan target tinggi
• Familiar dengan sistem POS, ERP, dan laporan keuangan retail

Tanggung Jawab Utama:

• Memimpin dan mengawasi seluruh operasional toko retail gadget nasional
• Menyusun dan mengeksekusi strategi penjualan & ekspansi toko
• Memastikan pencapaian target revenue, growth, dan profit
• Mengembangkan standar pelayanan & visual toko agar sesuai dengan identitas merek
• Mengawasi performa Area Manager, Head Store, dan tim operasional
• Melakukan evaluasi rutin terhadap kinerja toko dan strategi pasar
• Berkoordinasi dengan tim Marketing, HR, Finance, dan Supply Chain untuk efektivitas operasional
• Memberikan insight pasar, tren, dan rekomendasi strategi bisnis ke top management

Jenis Pekerjaan: Penuh Waktu

·    Recruit, train, and supervise a diverse team of employees, including hiring, scheduling, and performance management.

·    Foster a positive work environment, promote teamwork, and motivate staff to deliver excellent customer service.

·    Provide coaching and mentorship to team members, ensuring their professional growth and development.

·    Conduct regular staff meetings to communicate goals, policies, and operational updates.

·    Update and reporting monthly schedule, salary payment for all teams member operational directly to accountant.

·    Oversee day-to-day operations to ensure smooth functioning of the restaurant.

·    Develop and enforce standard operating procedures (SOPs) for various areas, including front-of-house, back-of-house, and customer service.

·    Monitor inventory levels, track food costs, and implement cost-control measures to maximize profitability.

·    Maintain a strong focus on providing exceptional customer service and ensure guest satisfaction.

·    Handle customer feedback, complaints, and resolve any issues promptly and professionally. Train in de-escalation.

·    Regularly interact with guests, build relationships, and address their needs and concerns.

·    Implement strategies to enhance the overall dining experience and promote repeat business.

·    Develop and manage the restaurant's budget, including revenue forecasts, cost analysis, and expense control.

·    Monitor financial performance, review financial statements, and implement strategies to improve profitability.

·    Analyze sales trends, customer preferences, and market conditions to identify opportunities for growth.

·    Implement effective pricing strategies and promotions to increase revenue.

·    Ensure compliance with health and safety regulations, food handling guidelines, and sanitation standards.

·    Conduct regular inspections to maintain cleanliness and hygiene throughout the restaurant.

·    Train staff on proper safety procedures and maintain documentation for health inspections.

At House of Om, the General Manager (GM) plays a key leadership role in managing day-to-day operations, supporting team performance, and aligning the organization with its mission of conscious living, community, and holistic wellness.

This role bridges strategy with execution — ensuring that all departments (hospitality, education, HR, finance, events, etc.) work in harmony to deliver an exceptional experience for our students, guests, and team members.

An ideal GM at House of Om leads with empathy, clarity, and strength — able to inspire the team, solve problems calmly, and uphold our community-driven, spiritual approach to leadership.

Responsibilities :

• Oversee Daily Operations

Ensure all departments (hospitality, academic, events, HR, finance, sales) operate smoothly and efficiently across all House of Om locations.
- Team Leadership & Development

Guide and support department leaders, conduct regular check-ins, and foster a culture of collaboration, accountability, and personal growth.
- Strategic Planning & Execution

Develop and implement short- and long-term goals in alignment with House of Om's mission and values.
- Budgeting & Financial Oversight

Monitor budgets, control operational costs, and collaborate with Finance to ensure financial sustainability.
- Quality Control & Guest Experience

Uphold high standards in service quality, student/guest satisfaction, cleanliness, safety, and the overall House of Om experience.
- Staff Management & Scheduling

Approve schedules, ensure proper staffing levels, and resolve HR-related matters with the HR department.
- Cross-Departmental Coordination

Ensure smooth communication and workflow between departments such as Sales, Events, Kitchen, Housekeeping, and Academics.
- Crisis & Conflict Management

Handle operational issues and staff or guest conflicts promptly and diplomatically.
- Compliance & Safety

Ensure all operations comply with local laws, safety regulations, and internal policies.
- Reporting to Directors/Founders

Provide regular updates, reports, and recommendations to the CEO or Founders regarding performance, issues, and improvement areas.
- Overseeing operations across all House of Om locations (Melati, Bali, etc.)
- Supporting department leaders to meet targets and maintain quality
- Ensuring smooth coordination between HR, Finance, Sales, and Academics
- Maintaining a healthy, respectful, and inspiring workplace culture
- Representing House of Om with professionalism and heart
- Monitoring budgets and ensuring responsible financial management
- Supporting innovation while upholding the values and vision of the organization

Requirements :

1. Proven Leadership Experience

2. Minimum 5 years in a managerial or leadership role

3. Experience in hospitality, wellness, retreat, or educational environments is highly preferred

4. Strong People Management Skills

5. Ability to lead, mentor, and motivate cross-functional teams with empathy and clarity

6. Skilled in conflict resolution and staff development

7. Operational Excellence

8. Experience overseeing daily operations in a dynamic, multi-department setting

9. Strong organizational skills with the ability to manage priorities across teams (hospitality, kitchen, HR, finance, sales, academics, events)

10. Financial and Strategic Acumen

11. Able to manage budgets, control costs, and support financial decision-making

12. Strategic thinker with hands-on execution capabilities

13. Excellent Communication

14. Fluent in English (written and spoken)

15. Strong interpersonal skills and ability to represent House of Om with professionalism and heart

16. Tech and System Knowledge

17. Familiar with digital tools such as HRIS, scheduling apps, Google Workspace, and project management platforms

18. Problem-Solving Mindset

19. Calm under pressure with a proactive, solution-oriented approach

20. Ability to handle operational and team-related challenges effectively

21. Cultural Alignment

22. Deep understanding and respect for holistic wellness, yoga, and conscious community values

23. A strong commitment to House of Om's mission and lifestyle

24. Education

25. Bachelor's degree in Business, Hospitality Management, or related fields is a plus

26. Location & Flexibility

27. Willing to be based in Bali and work across multiple locations (e.g., House of Om Melati, House of Om Amertham, House of Om The Mansion, and House of Om Pelaga)

28. Flexible with working hours, including weekends or events as needed

Job Summary

Acting as a deployable leader, the General Manager (Designate) as Acting General Manager or Property-in-Charge, stabilizing operations, uplifting standards, and closing performance gaps. The position reviews and audits SOP compliance, elevates guest experience (both on-property and online), steers ESG (Environmental, Social & Governance) execution, enhances Food & Beverage concepts, and conducts deep financial performance analysis to strengthen overall profitability.

SOP Compliance & Operational Excellence

• Own the SOP governance cycle: audit plan, checklists, scoring, corrective actions, and re-verification across all properties and leisure entities.
• Coach HODs/EAMs on standard work, service sequencing, and back-of-house discipline (housekeeping, kitchen, engineering, FO, security, recreation).
• Drive food safety & hygiene (FSMS/HACCP), safety & security, and risk management compliance; track non-conformities to closure.

Guest Experience & Digital Engagement

• Lift on-property guest interactions: lobby presence, service recovery playbook, VIP protocols, family/kids programming where relevant.
• Oversee online reputation management: timely, personalized responses on Google, OTA, and TripAdvisor; escalate systemic issues to root-cause owners.
• Coordinate with MarCom on content cadence, UGC amplification, influencer stays (where applicable), and property storytelling aligned to brand voice.
• Run monthly Guest Experience Reviews: NPS/OSAT, sentiment themes, top 3 fixes, and recognition for teams who move the needle.

ESG Stewardship

• Execute the portfolio ESG plan: energy & water intensity reduction, waste diversion, plastic minimization, local sourcing & community initiatives.
• Ensure data integrity (baseline, targets, monthly tracking) and property-level action plans with clear owners and timelines.
• Embed ESG into capex/opex decisions (e.g., energy-efficient equipment, chemical usage, linen programs) and supplier selection.

Commercial & P&L Performance

• Lead bi-weekly P&L deep dives with GMs/Controllers: revenue mix, GOP flow-through, labour productivity, F&B COGS, inventory variances.
• Challenge forecasts and revenue levers: pricing, channels, upsell, events, F&B programming, memberships.
• Drive cost efficiency and revenue optimization in collaboration with key departments.
• Provide strategic recommendations to improve profitability and long-term financial sustainability.
• Undertake Food & Beverage concept enhancement as well as menu improvements
• Identify and execute quick wins (menu engineering, staffing models, waste control) while shaping medium-term capex justifications.

Secondment & Crisis Deployment

• Be deployment-ready to assume Acting GM or In-Charge roles at short notice (stabilization, project rollouts, pre-opening/opening support).
• Implement 100-day recovery plans: protect revenue, fix basics, align SOPs, and hand back with a documented playbook.
• Maintain handover protocols (incoming/outgoing) to safeguard continuity, including stakeholder comms and risk registers.

People Leadership & Culture

• Coach HODs; develop succession benches and cross-property talent pipelines.
• Inspire, mentor, and guide property leadership teams to deliver high performance and strong engagement.
• Safeguard industrial relations & ethical conduct; escalate early where needed.

Projects, Capex & Brand Standards

• Partner with Engineering/Procurement on capex ROI, vendor due diligence, and after-sales support; ensure brand fit and lifecycle costing.
• Enforce brand & product standards in rooms, F&B, recreation, and leisure touchpoints; align refurbishments with guest insights and ESG.

Stakeholder Management & Reporting

• Build trust with owners, HO leadership, and local authorities, present concise monthly performance packs and action trackers.
• Ensure clear, factual communications during incidents in coordination with MarCom.

DNA:

• Bachelor's in hospitality/business (Master is preferred).
• Proven track record in P&L ownership, revenue management basics, F&B cost control, and guest experience turnarounds.
• Working knowledge of FSMS/HACCP, safety & risk, and ESG frameworks.
• Comfortable with digital tools (PMS, POS, RMS, reputation platforms, dashboards).
• Minimum 10–15 years in luxury hospitality, with at least 5 years as General Manager or Hotel Manager in a 5-star international hotel or resort.
• Strong track record in leading multi-department hotel operations, SOP implementation, and service excellence.
• Demonstrated ability to elevate guest satisfaction scores, enhance online reputation, and innovate guest engagement strategies.
• Proven ability to stabilize operations, close performance gaps, and deliver results under challenging or transitional conditions.

Job duties :

• Responsible for overall management of factory with scale of over 5000 workers
• Identify, implement and monitor short and long term strategic & production plans
• Plan, implement and monitor work flows, production systems and processes in a sizable factory operation
• Monitor production plan, productivity, quality and on time delivery
• Monitor the systems and procedures for efficient and effective cost and quality control
• Liaise with various departments to meet the company's goal and targets

Job Requirement :

• 8 years relevant working experience in garment industry (sweaterwovenjersey), in which at least 5 years in running factory of over 1000 workers
• Familiar with social compliance
• Energetic, strong leadership, negotiation and problem solving skill

JOB DESCRIPTION

• Planning, implement, coordinate, monitor, evaluate and analyze all commercial activities of the company
• Designing and building work system related to employee management and business strategy
• Designing and creating Standars Operating Procedure (SOP)
• Develop and execute the company's business strategies in order to attain goals
• Plan cost effective operation and market development activities
• Improve the efficiency and effectiveness of the company's operations
• Coordinate and monitor production activities
• Supervise inventory of goods / services and manage operational facilities
• Ensure performance appraisal, training, and professional development activities
• Leading and motivating employees by creating a positive work culture

Kualifikasi General Manager

• Pendidikan minimal S1 (Manajemen, Ekonomi, Teknik Industri, atau bidang terkait).
• Pengalaman kerja minimal 5–10 tahun di bidang manajerial atau posisi setara.
• Memiliki kemampuan leadership dan manajemen tim yang kuat.
• Berpengalaman dalam menyusun strategi bisnis, analisis pasar, dan pengembangan usaha.
• Mampu membuat dan menerapkan Standard Operating Procedure (SOP).
• Memiliki kemampuan problem solving, decision making, dan komunikasi interpersonal yang baik.
• Mampu bekerja dengan target, tekanan, dan memiliki orientasi pada hasil.
• Menguasai manajemen keuangan, operasional, dan pemasaran.
• Mahir menggunakan komputer (MS Office, software manajemen, dll).
• Fasih berbahasa Inggris (lisan & tulisan) menjadi nilai tambah.

DayaLima Recruitment, on behalf of our client in the leading food and beverages industry, is currently searching for a position with the following details:

General Manager

Qualifications

• Bachelor's degree in Business Administration, Hospitality Management, Food Service Management, or a related field from a reputable university
• 10–15 years of progressive leadership experience in the F&B, retail, or hospitality industries.
• Strong business and financial acumen: adept at budgeting, cost control, P&L analysis, and forecasting.
• High integrity and proven leadership with the ability to inspire and guide diverse teams.
• Systematic working style with excellent planning and organizational skills.
• Strong experience in food and retail operations with deep market understanding.
• Passionate about the business, eager to grow, and committed to achieving sustainable results.

Responsibilities

• Develop and execute strategic plans for business growth and expansion.
• Control and optimize budgeting, resources, and overall cost management.
• Lead and manage distribution planning and operations.
• Conduct regular profit and loss analysis and implement corrective actions.
• Take decisive action to close unprofitable outlets while driving new growth initiatives.
• Ensure efficiency and effectiveness in all operational areas.
• Oversee daily operations across IT, HR, Finance, Accounting, Audit, Distribution, and Marketing.
• Ensure SOP compliance, service quality, and manpower productivity.
• Drive operational improvements with the Operations Cost Manager.
• Lead, coach, and develop teams to achieve performance excellence.
• Support marketing, branding, and product innovation strategies.
• Maintain strong customer satisfaction and uphold brand reputation.