2,013 Manager jobs in Indonesia

**Additional Information**
**Job Number**
**Job Category** Property Leadership
**Location** Fairfield by Marriott Jakarta Soekarno-Hatta Airport, Jl. Husein Sastranegara No.88, Tangerang, Banten, Indonesia, 15125VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
Functions as the strategic business leader of property operations and acts as General Manager in his/her absence. Areas of responsibility include Front Office, , Retail/Gift Shops, Recreation/Fitness Center, Housekeeping, Security/Loss Prevention, Engineering/Maintenance, Food and Beverage/Culinary and Event Management, where applicable. Position works with direct reports (Executive Committee members and department heads) to develop and implement the operations strategy and ensuring implementation of the brand service strategy and brand initiatives. The position ensuring operations meet the brand's target customer needs, ensuring employee satisfaction, focuses on growing revenues and maximizes financial performance. As a member of the Executive Committee, develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand's target customer and property employees and provides a return on investment.
**CANDIDATE PROFILE**
**Education and Experience**
- 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 8 years' experience in the management operations, sales and marketing, or related professional area.
OR
- 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 6 years' experience in the management operations, sales and marketing, or related professional area.
**CORE WORK ACTIVITIES**
**Managing Profitability and Departmental Budgets**
- Keeps operations team focused on the critical components of operations to drive guest satisfaction and the desired financial results.
- Ensures that all operational areas have an atmosphere that is conducive to the overall guest experience.
- Reviews financial reports and statements to determine how Operations is performing against budget.
- Ensures capital expenditure funds are being used to address the priorities outlined in the service strategy.
- Works with direct reports to determine areas of concern and establishing ways to improve the departments' financial performance.
- Strives to maintain profit margins without compromising guest or employee satisfaction.
- Identifies and analyzes operational challenges and facilitates the development of solutions to prevent reoccurrence.
- Coaches and supports operations team to effectively manage occupancy & rate, wages and controllable expenses.
- Reviews the Wage Progress Report and compares budgeted wages to actual wages, coaching direct reports to address problem areas and holds team accountable for results.
- Develops an operational strategy that is aligned with the brand's business strategy and leads its execution.
- Makes and executes key decisions to keep property moving forward towards achievement of goals.
**Managing Property Operations**
- Strives to improve service performance.
- Communicates a clear and consistent message regarding operational goals to produce desired results on a continuous basis.
- Ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary.
- Ensures core elements of the service strategy are in place to produce the desired results.
- Tours building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities.
**Leading Property Operations Teams**
- Establishes a vision for product and service delivery on property.
- Champions the brand's service vision for product and service delivery and ensuring alignment amongst the property leadership team.
- Ensures employees are treated fairly and equitably.
**Managing and Conducting Human Resources Activities**
- Observes service behaviors of employees and providing feedback to individuals and/or managers.
- Hires operations management team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation.
- Conducts annual performance appraisals with direct reports according to Standard Operating Procedures.
- Utilizes an "open door" policy and reviewing employee satisfaction results to identify and address employee problems or concerns.
- Stays knowledgeable of leadership talent in the property.
- Fosters employee commitment to providing excellent service, participating in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Fairfield by Marriott guarantees a beautifully simple stay wherever you travel, with over 1,000 locations worldwide. Our Marriott family farm heritage inspires a calming, reliable experience characterized by warm hospitality, all at a great value. As a member of our team, you'll deliver on the Fairfield Guarantee - our commitment that every guest leaves the hotel satisfied. At Fairfield, we invite you to explore career opportunities that hold our hotels and the service we provide to the highest standard. In joining Fairfield by Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

**Additional Information**
**Job Number**
**Job Category** Sales & Marketing
**Location** The Westin Jakarta, Jl. H.R. Rasuna Said Kav.C-22 A, Jakarta, Jakarta, Indonesia, 12940VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.
**CANDIDATE PROFILE**
**Education and Experience**
- 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.
OR
- 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.
**CORE WORK ACTIVITIES**
**Building Successful Relationships that Generate Sales Opportunities**
- Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.
- Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.
- Develops relationships within community to strengthen and expand customer base for sales opportunities.
- Manages and develops relationships with key internal and external stakeholders.
- Provides accurate, complete and effective turnover to Event Management.
**Managing Sales Activities**
- Participates in sales calls with members of sales team to acquire new business and/or close on business.
- Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
**Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue**
- Identifies new business to achieve personal and location revenue goals.
- Understands the overall market - competitors' strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
- Closes the best opportunities for the location based on market conditions and location needs.
- Gains understanding of the location's primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.
**Providing Exceptional Customer Service**
- Supports the company's service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
- Services our customers in order to grow share of the account.
- Executes and supports the company's customer service standards.
- Provides excellent customer service consistent with the daily service basics of the company.
- Sets a positive example for guest relations.
- Interacts with guests to obtain feedback on product quality and service levels.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand's unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing globalteam, and **become** the best version of you.

**Additional Information**
**Job Number**
**Job Category** Rooms & Guest Services Operations
**Location** Four Points by Sheraton Bintan Lagoi Bay, Jalan Gurindam Duabelas Lot B12 Mix S3, Lagoi Bay, Kecamatan Teluk Sebong, Kabupaten Bintan, Riau Islands, Indonesia, VIEW ON MAP
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest or property related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues.
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.
OR
- 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.
**CORE WORK ACTIVITIES**
**Supporting Property Operations and Guest Relations Needs**
- Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.
- Communicates any variations to the established norms to the appropriate department in a timely manner.
- Sends copy of MOD report to all departments on a daily basis.
- Strives to improve service performance.
- Ensures compliance with all policies, standards and procedures.
- Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
**Supporting Profitability Goals**
- Understands and complies with loss prevention policies and procedures.
- Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.
- Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
**Managing the Guest Experience**
- Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved.
- Empowers employees to provide excellent customer service.
- Provides immediate assistance to guests as requested.
- Serves as a leader in displaying outstanding hospitality skills.
- Sets a positive example for guest relations.
- Responds to and handles guest problems and complaints.
- Ensures employees understand customer service expectations and parameters.
- Interacts with customers on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction.
- Participates in the development and implementation of corrective action plans to improve guest satisfaction.
- Records guest issues in the guest response tracking system.
**Assisting Human Resources Activities**
- Participates as needed in the investigation of employee and guest accidents.
- Observes service behaviors of employees and providing feedback to individuals.
- Conducts regular inspection tours of the entire facility for appearance, safety, staffing, security, and maintenance.
- Celebrates successes and publicly recognizes the contributions of team members.
- Ensures employees are cross-trained to support successfully daily operations.
- Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPS) and support the Peer Review Process.
- Understands and, if necessary, implements all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Where timeless classics are woven with modern details. Where business meets pleasure. Where even when travelers are global, they can experience the local. As a member of the team, you will become part of our united Four Points by Sheraton community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine and approachable environment, join our team. In joining Four Points, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

**Job title** - Sales Manager
**Location** - Simatupang, Jakarta
The Account Manager at Romer Labs® is responsible for driving business development activities, with a primary focus on prospecting new opportunities in Food Safety products. Key product areas include Mycotoxin, Allergen, Food Pathogen, GMO, Sampling, and Hygiene solutions. This role involves defining and executing strategies to ensure the achievement of sales targets, lead generation, and pipeline growth. The Account Manager will be directly responsible for revenue targets in Indonesia and will also play a significant role in contributing to the overall success of the Asia Pacific region.
**Your key responsibilities**
+ Drive and exceed Romer Labs Product sales budget in Indonesia and deliver growth initiatives that is planned
+ Provide new sales opportunities in Regulatory Departments, Global Key Accounts and Regional Key Accounts across Indonesia region will be primary objective of this position and will involve working closely with cross functional teams within Romer Labs Strategic Business Unit
+ Partners with Product Managers and Regional Application Teams on customer visits to provide strong commercial support, and assist in the promotion of Mycotoxin, Allergen, Food Pathogen, GMO and Hygiene products at all marketing events and activities
+ Manage Global Key Account at regional level and responsible for achieving the Global Key Account sales and targets attainment in Indonesia
+ Conduct product demonstrations, global training program, organize workshops and seminars regionally in Indonesia
+ Responsible to support customers on-site validations and execute experimental protocols to gain qualifications and order success
**We offer**
+ Unique career paths across health, nutrition and beauty - explore what drives you and get the support to make it happen
+ A chance to impact millions of consumers every day - sustainability embedded in all we do
+ A science led company, cutting edge research and creativity everywhere - from biotech breakthroughs to sustainability game-changers, you'll work on what's next
+ Growth that keeps up with you - you join an industry leader that will develop your expertise and leadership
+ A culture that lifts you up - with collaborative teams, shared wins, and people who cheer each other on
+ A community where your voice matters - it is essential to serve our customers well
**You bring**
+ Minimum Bachelor of Science in Food Technology, Biomedical Science or equivalent
+ Minimum 4 years of relevant experience in sales and business development
+ Proven track record of achievement in a prior sales position
+ Possess excellent written, oral communication and presentation skills
+ Demonstrate strong passion to understand and network with Food Safety industry
+ Frequent travel is expected in accordance with business needs
**About dsm-firmenich**
At dsm-firmenich, we don't just meet expectations - we go beyond them.
Join our global team powered by science, creativity, and a shared purpose: to bring progress to life.
From elevating health to making fortified food and sustainable skincare, the impact of your work here will be felt by millions - every single day. Whether it's fragrance that helps you focus, alternative meat that's better for the planet, or reducing sugar without losing flavor, this is where you help shape the future of nutrition, health, and beauty for everyone, everywhere.
And while you're making a difference, we'll make sure you're growing too. With learning that never stops, a culture that lifts you up and the freedom to move across businesses, teams, and borders. Your voice matters here. And your ideas? They're essential to our future.
Because real progress only happens when we **go beyond, together.**
**Inclusion, belonging and equal opportunity statement**
At dsm-firmenich, we believe being a force for good starts with the way we treat each other. When people feel supported, included, and free to be themselves, they do their best work - and that's exactly the kind of culture we're building. A place where opportunity is truly equal, authenticity is celebrated, and everyone has the chance to grow, contribute, and feel they belong.
We're proud to be an equal opportunity employer, and we're serious about making our hiring process as fair and inclusive as possible. From inclusive language and diverse interview panels to thoughtful sourcing, we're committed to reflecting the world we serve.
We welcome candidates from all backgrounds - no matter your gender, ethnicity, sexual orientation, or anything else that makes you, you.
And if you have a disability or need any support through the application process, we're here to help - just let us know what you need, and we'll do everything we can to make it work.
**Agency statement**
We're managing this search directly at dsm-firmenich. If you're applying as an individual, we'd love to hear from you. We're not accepting agency submissions or proposals involving fees or commissions for this role.

**Additional Information**
**Job Number**
**Job Category** Food and Beverage & Culinary
**Location** The Westin Nirup Island Resort & Spa, Nirup Island Sekanak Raya, Batam, Riau Islands, Indonesia, 29416VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.
OR
- 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.
**CORE WORK ACTIVITIES**
**Managing Day-to-Day Operations**
- Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
- Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.
- Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.
**Leading Food and Beverage Team**
- Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
- Encourages and builds mutual trust, respect, and cooperation among team members.
- Serves as a role model to demonstrate appropriate behaviors.
- Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.
- Develops specific goals and plans to prioritize, organize, and accomplish your work.
- Ensures and maintains the productivity level of employees.
- Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.
- Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management.
- Ensures compliance with all applicable laws and regulations.
- Ensures compliance with food handling and sanitation standards.
- Ensures staff understands local, state and Federal liquor laws.
- Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
- Establishes guidelines so employees understand expectations and parameters.
- Monitors alcohol beverage service in compliance with local laws.
**Ensuring Exceptional Customer Service**
- Provides services that are above and beyond for customer satisfaction and retention.
- Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
- Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.
- Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.
- Empowers employees to provide excellent customer service.
- Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.
- Handles guest problems and complaints.
- Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.
- Ensures corrective action is taken to continuously improve service results.
- Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.
- Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).
**Managing and Conducting Human Resource Activities**
- Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
- Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.
- Ensures employees are treated fairly and equitably. Strives to improve employee retention.
- Ensures employees receive on-going training to understand guest expectations.
- Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.
- Strives to improve service performance.
- Ensures recognition is taking place across areas of responsibility.
**Additional Responsibilities**
- Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
- Analyzes information and evaluating results to choose the best solution and solve problems.
- Assists servers and hosts on the floor during meal periods and high demand times.
- Recognizes good quality products and presentations.
- Supervises daily shift operations in absence of Assistant Restaurant Manager.
- Oversees the financial aspects of the department including purchasing and payment of invoices.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand's unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing globalteam, and **become** the best version of you.

**Description:**
As Duty Manager, you are responsible for general management and security issues within the hotel. The This includes ensuring exceptional guest service, managing staff, and maintaining a secure and comfortable environment for guests and employees. throughout your duty you wear many hats including information provider, problem solver, public relations manager, sales manager and diplomat, always maintaining a professional, efficient and professional manner.
· Ensure a high level of customer satisfaction by addressing guest concerns and resolving issues promptly.
· Oversee the check-in and check-out process, ensuring efficiency and accuracy.
· Handle VIP guests and special requests.
· Supervise and coordinate the activities of hotel staff during the shift.
· Assign tasks and responsibilities to staff members.
· Provide training and guidance to new and existing staff.
· Monitor and ensure the smooth operation of all hotel departments, including front desk, housekeeping, and food and beverage.
· Participate in inventory management and control.
· Ensure adherence to brand standards and quality benchmarks.
· Implement and uphold the hotel's policies and procedures.
· Conduct regular inspections to maintain cleanliness and quality standards.
**Qualifications:**
The successful candidate will meet the following criteria,
1. Strong leadership and communication skills.
2. Excellent problem-solving abilities.
3. Relevant experience in lifestyle hotels
4. Knowledge of hotel operations and industry trends.
5. Ability to work flexible hours, including nights and weekends.
6. Confident and enjoys the challenge of delivering consistent standards of service.
7. Fluent in Bahasa Indonesia and English (spoken and written)
**Primary Location:** ID-Bali
**Organization:** Kleo Seminyak
**Job Level:** Full-time
**Job:** Front Office
**Req ID:** BAL
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

**Description:**
As Duty Manager, you are responsible for general management and security issues within the hotel. The This includes ensuring exceptional guest service, managing staff, and maintaining a secure and comfortable environment for guests and employees. throughout your duty you wear many hats including information provider, problem solver, public relations manager, sales manager and diplomat, always maintaining a professional, efficient and professional manner.
· Ensure a high level of customer satisfaction by addressing guest concerns and resolving issues promptly.
· Oversee the check-in and check-out process, ensuring efficiency and accuracy.
· Handle VIP guests and special requests.
· Supervise and coordinate the activities of hotel staff during the shift.
· Assign tasks and responsibilities to staff members.
· Provide training and guidance to new and existing staff.
· Monitor and ensure the smooth operation of all hotel departments, including front desk, housekeeping, and food and beverage.
· Participate in inventory management and control.
· Ensure adherence to brand standards and quality benchmarks.
· Implement and uphold the hotel's policies and procedures.
· Conduct regular inspections to maintain cleanliness and quality standards.
**Qualifications:**
The successful candidate will meet the following criteria,
1. Strong leadership and communication skills.
2. Excellent problem-solving abilities.
3. Relevant experience in lifestyle hotels
4. Knowledge of hotel operations and industry trends.
5. Ability to work flexible hours, including nights and weekends.
6. Confident and enjoys the challenge of delivering consistent standards of service.
7. Fluent in Bahasa Indonesia and English (spoken and written)
**Primary Location:** ID-Bali
**Organization:** Kleo Seminyak
**Job Level:** Full-time
**Job:** Front Office
**Req ID:** BAL
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

IHG® is one of the world's leading hotel companies, with a promise to provide True Hospitality for Good. Making everyone feel welcome and cared for, recognized and respected, whoever and wherever they are in the world. Join us and not only can you benefit from the world of variety and opportunity that comes with working for a global organization, but you can also look forward to being part of a company that will appreciate you for being you. We give you room to be yourself.
Do you see yourself as Beverage Manager at Regent Bali Canggu?
Regent is the epitome of modern luxury for the world's most discerning travelers. Pushing the boundaries of refined living since 1971, Regent colleagues have set out once more to reimagine uplifting experiences that balance serenity and stimulation to heighten the senses. We're seeking passionate leader who is a pre-opening leader and can combine informality and fun with professionalism and sophistication, leaders with an inclusive spirit who embrace individuality and inject positivity into their work environments.
Our colleagues are fundamental to delivering the memorable experiences, and we are committed to creating a culture as diverse as the distinct hotels in our portfolio. If you understand the luxury levers that will help, bring to life a unique guest experience then we would love to hear from you.
**Your day-to-day**
**People**
+ Direct everyday activity, plan and assign work, ensuring you always have the right staffing numbers.
+ Develop your team and improve their performance through coaching and feedback, and create performance and development goals for key colleagues.
+ Train colleagues to make sure they deliver with compliance and to the standards we expect. Ensure all colleagues have comprehensive knowledge and full understanding of Brand Standards (BSA), and apply them in their daily service approach.
+ Leading beverage training program for the entire F&B division. Arrangement of the internal and external led trainings. Working with suppliers for tastings and brand-specific training sessions. Maintaining beverage training schedule.
+ Ensure that the whole team is trained on The Taste Gallery concept and fully understands Regent F&B philosophy, Regent Brand Culture, and The Regent Diner and Guest Journey concepts.
+ Drive a great working environment for teams to thrive - linking up departments to create a sense of one team.
+ Promote teamwork and quality service through regular communication and coordination with other departments.
**Guest Experience**
+ Establish and achieve quality and guest satisfaction goals. Help guests with their requests and complaints - making sure you maintain a high level of guest satisfaction.
+ Analyse guest insights to identify and meet customer expectations and build on guest loyalty.
+ Regularly communicate with guests to ensure expectations are met.
+ Apply beverage expertise to elevate Guest experience where applicable.
+ Ensure that Regent F&B philosophy elements are activated in the outlet, through Guest Journey. Encourage your team to actively communicate Regent F&B philosophy to the Guests, promoting distinct culinary experiences, to elevate Guests.
+ Ensure all F&B OS&E & FF&E are in the best operational condition and properly stocked, to deliver smooth and enjoyable Guests experience, according to business levels.
**Responsible Business**
+ Make sure food and drinks are secure and stored safely - always keep stock replenished to minimise waste. Waste management systems, such as labelling and FIFO, for perishable items, has to be in place. The process of alcoholic beverages requisition, storage, and exchange has to comply with local laws and IHG guidelines.
+ Ensure the Food Safety Management System (FSMS) is in place. FSMS has to comply with local regulations and IHG guidelines, however, not limited to. Additional FSMS could be incorporated (e.g., HACCP), to ensure the highest level of food handling procedures. Demonstrate compliance to Food Safety Management safety policies and procedures and ensure all procedures are conducted safelyas per assigned guidelines and ensure your direct reports do the same. Actively take part in the regular audit.
+ Be familiar with property safety, first aid, and fire and emergency procedures and how to operate equipment safely and sensibly. Initiate action to correct a hazardous situation and notify supervisors of potential dangers. Log security incidents and accidents by hotel requirements.
+ Ensure that all financial transactions are handled securely. And comply with local laws and IHG guidelines.Actively take part in the regular audit.
+ Ensure that all food and beverage inventory procedures are in place and comply with local and IHG guidelines. Determine minimum and maximum stocks for all food, beverage, material, and equipment.
+ Ensure that alcohol service and beverage-making procedures are aligned with local regulations and IHG guidelines.
**Financial**
+ Monitor budget and control expenses, focusing on food, beverage, and labour costs. Being aware of monthly and yearly financial targets. Working together with the Director of Food & Beverage on sound & compelling strategies to achieve set financial goals. Guest's experience and brand reputation, both Regent & venue, have to be considered while working on financial strategy.
+ Together with the Director of Food & Beverage work on an annual budget, F&B-related forecasts, and the setting of departmental goals.
+ Comprehensive understating of the market, and competitors set. Monitor F&B's popular and successful activities & industry innovation. Identify additional sales opportunities to enhance revenue.
+ Menu Engineering. Work together with the Chef, Sommelier, PR team, and Cost Controller, to design a compelling menu for the outlet. The menu has to be aligned with the venue's concept, Regent's F&B philosophy, IHG standards, and local regulations.
+ Together with the Director of Food & Beverage and the marketing & PR team of the hotel, work on the annual F&B marketing program of the venue. Specific celebrations, relevant to the location and concept of the outlet have to be considered. All F&B activations have to be aligned with Regent's F&B philosophy.
+ Together with other F&B leaders work on compelling beverage promotions, relevant to the seasonality and concept of each outlet.
+ Work closely with suppliers to keep the beverage program updated and compelling in all F&B venues. Develop promotions and activations to support financial goals achievement.
+ Together with the Director of Food & Beverage work on the creation of the beverage program, both house pour and main wine/spirits/beverages list, to ensure beverage cost efficiency, and high-quality product availability for the Guests, throughout all F&B venues of the resort.
+ Drive promotions that deliver great dining experiences for Guests at a good value.
**What we offer**
In return we'll give you a competitive benefit package including, hotel discounts worldwide and the opportunity to progress your career with IHG®. Most importantly, we'll give you the room to belong.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to an individual's, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.
IHG is committed to promoting a culture of inclusion where everyone feels safe, respected and valued. We seek talent from all backgrounds to join our teams, and encourage our colleagues to bring their authentic and best selves to work.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

**Make an impact with NTT DATA**
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
**Your day at NTT DATA**
As a Client Manager at NTT DATA, your role will center on building and nurturing relationships with our assigned accounts, ensuring client satisfaction, and driving expansion across all solution areas. You'll use our state-of-the-art tools and methodologies to understand clients' needs and offer tailored solutions that address their specific business requirements.
You'll manage and grow relationships by leveraging strategic thinking and advanced planning skills, coordinating with our global network of offices to deliver exceptional client experiences. Your focus will include meeting revenue and margin targets while minimizing client churn and maximizing retention.
By utilizing your extensive knowledge of the latest technology sales methods and trends, you will develop and implement account strategies. You'll work closely with key stakeholders to realize business opportunities, contribute to revenue growth, and support clients throughout their buying lifecycle.
Your day will involve using tools like Salesforce.com to manage accounts, opportunities, pipelines, and forecasts. You will analyze the client's situation, plan strategically, and navigate various geographies to drive sales engagement and meet quota targets.
Acting as the first point of contact, you'll address client issues and ensure consistent client satisfaction. You will use your expertise to transform clients' needs into actionable solutions, helping them achieve their business goals with our services.
**To thrive in this role, you need to have:**
+ Strong sales business acumen, with a focus on planning and leveraging tools to meet business requirements.
+ Proven skills in client engagement and management throughout the client lifecycle to improve relationships and drive sales growth.
+ Deep knowledge of NTT DATA's offerings, client applications, use cases, and market trends.
+ Ability to identify and advance opportunities at assigned clients and prospects.
+ Extensive experience in global partner management and sales environments, with a focus on business development.
+ Proficiency in using Salesforce.com or other CrM platforms.
+ Capability to drive alignment to a common vision across multiple stakeholders.
+ A collaborative mindset and the ability to adapt communication styles for diverse audiences.
+ Proven ability to work independently, with strong problem-solving skills, and influence team members to achieve short- to medium-term goals.
+ A bachelor's degree or equivalent in business or a sales-related field.
**Workplace type** **:**
Hybrid Working
**About NTT DATA**
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.